Compare Maxwell Health and PlanSource 
- Users report that PlanSource excels in its Benefits Record Management feature, achieving a solid score of 8.7, which reviewers mention provides a comprehensive overview of employee benefits, making it easier for HR teams to manage records effectively.
- Reviewers mention that Maxwell Health shines in Enrollment Planning with a score of 8.8, highlighting its intuitive interface that simplifies the enrollment process for employees, making it a preferred choice for companies looking to enhance user experience.
- G2 users indicate that PlanSource's Third-Party Carrier Integration scored 7.9, which some reviewers say can be limiting compared to Maxwell Health's 8.1, where users appreciate the seamless integration with various carriers, streamlining the benefits administration process.
- Users on G2 report that Maxwell Health's Quality of Support is notably higher at 8.8, with many reviewers mentioning prompt responses and effective solutions, while PlanSource's score of 8.1 suggests room for improvement in customer service.
- Reviewers mention that both platforms scored equally in Regulatory Compliance at 8.5, but users say that Maxwell Health provides more proactive updates and resources, ensuring that companies stay compliant with changing regulations.
- Users report that PlanSource's Customization score of 7.4 is a drawback, as some reviewers express a desire for more flexible options, whereas Maxwell Health's 8.3 in Customization is praised for allowing companies to tailor the platform to their specific needs.
Best part is having all of our offered products available to staff in one place. Enrollment is so easy!
-Too much administrative responsibility on the broker to build renewals and do set up. -Disjointed processes for open enrollment set up and close. -Lack of hand-holding, training, and coaching once portal is implemented -Not very intuitive for employers....
I love the fact I don't have to go through mounds and mounds of paper enrollments for 500 employees, 4 companies, missing information, can't read writing,etc.. Seeing everything the employee enrolled in on one page! Being able to update beneficiary info...
Cannot add, term, or update dependents easily. Menus are very hard to navigate, and there are rules around when and how you can do something, making going back to fix things very hard. Also can't do billing, or order ID cards from this site, so logging into...
Best part is having all of our offered products available to staff in one place. Enrollment is so easy!
I love the fact I don't have to go through mounds and mounds of paper enrollments for 500 employees, 4 companies, missing information, can't read writing,etc.. Seeing everything the employee enrolled in on one page! Being able to update beneficiary info...
-Too much administrative responsibility on the broker to build renewals and do set up. -Disjointed processes for open enrollment set up and close. -Lack of hand-holding, training, and coaching once portal is implemented -Not very intuitive for employers....
Cannot add, term, or update dependents easily. Menus are very hard to navigate, and there are rules around when and how you can do something, making going back to fix things very hard. Also can't do billing, or order ID cards from this site, so logging into...
