# Maxwell Health Reviews **Vendor:** Maxwell Health **Category:** [Benefits Administration Software](https://www.g2.com/categories/benefits-administration) **Average Rating:** 4.3/5.0 **Total Reviews:** 51 ## About Maxwell Health Sun Life's benefits administration solution, Maxwell Health, is an easy-to-use benefits administration technology platform that makes managing employee benefits simple. Maxwell is a first in industry approach to aligning the worlds of traditional insurance and cutting-edge benefits technology for the small-to-midsize business market (50-1,000 lives). With Sun Life and Maxwell as one company, we've built a streamlined and intuitive way for brokers and employers to manage and administer benefits and guidance and education for employees as they shop for benefits. Maxwell includes full-service implementation, built-in benefit education and guidance, ongoing benefits administration and enrollment support, APIs, mobile app enrollment, Spanish translation, integrations, and more! ## Maxwell Health Pros & Cons **What users like:** - Users value the **ease of use** of Maxwell Health, finding it simplifies benefits enrollment and administration effectively. (1 reviews) - Users appreciate the **easy integrations** with payroll systems, simplifying benefits enrollment and administration. (1 reviews) - Users appreciate the **ease of use** and seamless integration with payroll systems like Paylocity for benefits management. (1 reviews) ## Maxwell Health Reviews ### 1. Easy Integration with Payroll, Smooth Benefits Administration **Rating:** 3.0/5.0 stars **Reviewed by:** Jillian P. | HR Director, Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Maxwell Health?** It is an easy system to use and integrated well with our payroll system (Paylocity), which made benefits enrollment and administration easy. **What do you dislike about Maxwell Health?** I didn’t really run into any issues with Maxwell Health and we had a broker who handled any issues that came up so I don’t have much insight into this question. **What problems is Maxwell Health solving and how is that benefiting you?** I’m not sure ### 2. Maxwell Health-A simplified solution for employees HR, Payroll and benefits management. **Rating:** 5.0/5.0 stars **Reviewed by:** SYED ZAFFAR M. | University Faculty/ Management of resources, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2023 **What do you like best about Maxwell Health?** Maxwell Health platform help employers to centralized all employees data and records on one system,intergrate with the HR and payroll packages. The employees access the offered benefits and takes informed decision. Also offers online management of benefits by employers and employees, and the ease of integration with third party application softwares. **What do you dislike about Maxwell Health?** Sometimes faces integration issues with the third party payroll packages, it needs a technical help to interface with the existing packages and employees database. **What problems is Maxwell Health solving and how is that benefiting you?** Management of employees data and records are centralized and saves time in accessing and retreiving relevant information of the individual and employees can access their benefits and takes right decisions. ### 3. Maxwell Health is wonderful if the right carrier partners are in place to maximize efficiencies **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2022 **What do you like best about Maxwell Health?** Maxwell Health's functionality and ease of system use are fantastic. I believe it is intuitive and employee friendly. For an HR admin, it is also fairly simple with proper training and fool proof if you follow a process for onboarding, qualifying events and terminations. **What do you dislike about Maxwell Health?** Maxwell advertises that the marketplace offers interfaces with different payroll vendors to allow a 360 degree integration. Ideally, this would be wonderful for efficiency BUT there are several hiccups along the way and ultimately, we were not able to execute due to some nuances and back to more of a manual process for updating payroll. **Recommendations to others considering Maxwell Health:** Ask about the carrier integrations for EDI feeds and then for your payroll to see how easy/challenging it will be to interface. Make sure that if you offer worksite benefits, that you determine the compatibility on this enrollment platform as well as any others you may be considering as many have limitations. **What problems is Maxwell Health solving and how is that benefiting you?** Maxwell was involved and knowledgeable about their portion of the payroll integration. however, we had to work through the marketplace and ADP reps who were less helpful causing delays. Maxwell team though is not at fault. ### 4. Maxwell Health: Solid System for Small to Mid-Size Clients **Rating:** 3.5/5.0 stars **Reviewed by:** Susan W. | HR Technology Consulting, Team Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2022 **What do you like best about Maxwell Health?** Maxwell is easy to navigate for employees and admins. They make regular enhancements based on user feedback. They integrate with a lot of carriers. I like the dashboard. You can see, right when you log in, how many people haven't started, how many are in progress, and how many need to be approved. **What do you dislike about Maxwell Health?** I'd like to see them integrate with more payroll vendors. It's unfortunate that they now require clients to have at least one line of coverage with Sun Life. Other carrier-owned enrollment systems do not require that. **What problems is Maxwell Health solving and how is that benefiting you?** It's a solid system for small to mid-size clients. ### 5. Don't waste your time... **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2021 **What do you like best about Maxwell Health?** The screen layout is nice on the employee login site. **What do you dislike about Maxwell Health?** Don't even waste your time! Their customer service is horrible, you have better luck solving your own issues. Maybe if you have a company of 5 but they don't make anything a priority. There are better products available. **Recommendations to others considering Maxwell Health:** Keep looking. **What problems is Maxwell Health solving and how is that benefiting you?** When it works, you can use it for OE ### 6. Maxwell is very user friendly and a host of information quickly when I need it most. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2018 **What do you like best about Maxwell Health?** I like the benefits listed for each person and I can make changes to profiles easily. I have a group of physicians and I am constantly adding and changing their incomes for insurance purposes. The website for Maxwell is easy to use and allows me to make changes easily. Adding children is easy too. **What do you dislike about Maxwell Health?** I don't like that I can't merge other products onto the site. I would like to add the umbrella policy I have on my doctors to the site but it is not associated with my broker. It would be great to be able to add other benefits such as vacation time schedule and sick time charts to help keep up with the employees time off. This may be an option, but I don't have access to my knowledge. **What problems is Maxwell Health solving and how is that benefiting you?** I can see exactly what everyone has on one site. If someone is new, I don't have to go to all the different sites to enroll them. This is so easy now and I can check to be sure everyone has every benefit they are supposed to have and delete the retired ones easily. I have a large group and it is difficult to keep up with their benefits. If they call me, I can log on and find everything I need quickly. If I don't remember what they are enrolled in, I can look it up fast and move on with my day. ### 7. My experience with have been great. **Rating:** 5.0/5.0 stars **Reviewed by:** Stetson M. | Business Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2019 **What do you like best about Maxwell Health?** What I like more about Maxwell is that it is easy to use. All I have to do is input the employees and information and they have the option to go in themselves to put their information in. Maxwell is great for all employer because they do not have to manual input their employees information. Maxwell gives the employees the option to do so themselves. The plus size is that it is super easy for the employees to use it. I like it a lot. helps me to know when someone waiver or wants the insurance. **What do you dislike about Maxwell Health?** I do not dislike a lot about Maxwell. The only thing that I would say is that it sends an email to me everytime if someone just logs in. I think that whoever puts the people in MaxwellI should get that email. I do not have much to say about Maxwell. It is really convenient for employers. It is also convenient for all employees as well. Furthermore, Maxwell is easy to log on to from home. I would say to only send alerts when someone wants insurance or wants to waive their insurance plan. **Recommendations to others considering Maxwell Health:** Yes, I recommend Freelife Chapel. **What problems is Maxwell Health solving and how is that benefiting you?** The business benefits that Maxwell help me with is the insurance for my employees. **Official Response from Sara Revsin:** > Hi Stetson - thank you for the review! I’m glad to hear that you find Maxwell easy to use, and we appreciate your feedback on the system’s notifications. I wanted to reach out and let you know that your Master Administrator can adjust the settings so that you’re not receiving notifications so frequently. You can even make sure that you only receive a notification when an employee confirms their benefits enrollment in Maxwell. If your Master Administrator has any trouble updating the settings, please reach out to feedback@maxwellhealth.com and we’d be happy to help you out! ### 8. A good referee is one you don't notice **Rating:** 4.0/5.0 stars **Reviewed by:** Aaron W. | Head Editor, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2019 **What do you like best about Maxwell Health?** I like the fact that they do not bother us with unnecessary emails or updates, they let us know what we need in an easy way. They take our problems personally and strive to make it right. **What do you dislike about Maxwell Health?** There isn't much I can think of that I dislike about Maxwell, maybe the setup and the relationship with providers? But that hasn't caused any problems **What problems is Maxwell Health solving and how is that benefiting you?** Healthcare for only a handful of employees, with different levels of care and plans. ### 9. Great Health Insurance Portal **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Relations | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2019 **What do you like best about Maxwell Health?** The interface is simple and easy to use. All of your information is organized in such a manner that its not difficult to find what you are looking for. Reports offer customization for just the information you need. **What do you dislike about Maxwell Health?** An area to print employee's and their dependents on a form or report would be a great addition. **What problems is Maxwell Health solving and how is that benefiting you?** Streamlining health insurance and making it so much easier to sign up and assist employees with their needs. **Official Response from Sara Revsin:** > Thank you for taking the time to share your Maxwell experience! It’s great that you’re taking advantage of our customized reporting capabilities :) I’d love to know more about the information you’re looking to print. Since it looks like you know our reports well, you probably already know that you can download our “Demographic Census Report” to view demographic and employment information for all your employees and their dependents. Is the information in that report helpful and you’re simply looking for a way to print it in a readable format? That would make sense, as I understand that Excel files aren’t always the best for printing purposes! When you get a chance, I’d really appreciate it if you could reach out to feedback@maxwellhealth.com to let us know! That will help our product development team come up with a solution. Thanks again! ### 10. Relief **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2019 **What do you like best about Maxwell Health?** Maxwell Health is a huge relief to staff managing benefits. It carries so much of the burden, and truly simplifies the process. **What do you dislike about Maxwell Health?** The open enrollment process is a little confusing if you aren't making changes to your benefit elections. Everything you presently have appears in the cart. For anyone in this position, it's unclear if action is required. It would be helpful if it prompted you on necessary steps to eliminate this confusion. **What problems is Maxwell Health solving and how is that benefiting you?** We are a small team. Before Maxwell, open enrollment was time consuming and required our full focus. With Maxwell in place, we are less stressed with more time to devote to other areas. ### 11. Maxwell benefit portal - saved paper **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2019 **What do you like best about Maxwell Health?** Saved plenty of trees with the Maxwell benefit portal. Most employees can figure it out. **What do you dislike about Maxwell Health?** Wish there were reports that show coverage amount and premium amounts for all the benefits. When employee signs up for amount of life insurance over guaranteed amount, I had a hard time processing the amount over guaranteed. Holmes Murphy is our broker and she did it for me. The employees miss the final approval and submit enrollment buttons at the bottom! **What problems is Maxwell Health solving and how is that benefiting you?** Grandfathered Disabiltiy - not sure that ever got resolved! **Official Response from Sara Revsin:** > Thank you for the review! I’m glad to hear that you’re saving paper and your employees are getting to know Maxwell. It sounds like you’re looking for one report with benefit coverage and cost amounts listed together, and an easier way to approve requests over the guaranteed issue. We completely understand why both of those items would be useful for you and plan to improve both soon. In the next few months we’ll be releasing an easier way to edit coverage from the HR administrator side, which will include processing coverage amounts over the guaranteed issue. We also hope to address your reporting feedback soon. If you’d like to provide any additional information on these requests, we always love to hear from you! Reach out to us at feedback@maxwellhealth.com. ### 12. Efficient program **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2019 **What do you like best about Maxwell Health?** I like all of the information for all participants in one location. **What do you dislike about Maxwell Health?** Nothing that I can think of at this time. **What problems is Maxwell Health solving and how is that benefiting you?** Benefits management ### 13. Growing with Maxwell **Rating:** 5.0/5.0 stars **Reviewed by:** Trista B. | Marketing Manager & Maxwell Health Champion, Insurance, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2018 **What do you like best about Maxwell Health?** I love how user-friendly Maxwell is for HR admins, brokers and employees. Adding, terming and changing employee info is a breeze for admins. Brokers have a lot of control when implementing a group for the first time and when setting up open enrollment. We don't have to wait for Maxwell to enter, add or edit information on our behalf. The guided screens for employees when they are shopping and submitting enrollment elections is appreciated. **What do you dislike about Maxwell Health?** If I have to name something I dislike, it would be forms. New hire forms are prompted for signature after an employee has "checked out" in Maxwell and they often do not click into the link to sign them. This creates a lot of follow up for admins and there is no tool for sending a mass email to employees with forms to sign. It has to be done one-by-one. **Recommendations to others considering Maxwell Health:** Take advantage of the Marketplace for voluntary benefits and financial products. Maxwell has some great integrations that HR admins love. **What problems is Maxwell Health solving and how is that benefiting you?** We are solving the issue of having the same quote as other brokers, but needing a service piece to help us stand out from the crowd. A free-to-clients online benefits admin system does that for us. We have won many BOR's, increased group participation and increased revenue. ### 14. Maxwell tech is excellent but the people are way, way better **Rating:** 5.0/5.0 stars **Reviewed by:** Craig S. | VP, Insurance, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2018 **What do you like best about Maxwell Health?** Very easy to use with a massive amount of improvement since we started over 2 years ago. They are big enough to tackle the big stuff and small enough to truly care about their customers who are first and format the advisors who lever their platform to better serve clients. Veer Gidwany actually presented my renewal to me and always responds to anything I have ever sent. Like any software or system that you don't use everyday there are always going to be questions, even on the basics. This is where Maxwell is by far the best SaaS I have ever used. Not just the best benefit admin platform, not just the best looking, not just the most intuitive shopping experience. My account executive Corey treats me like I am her only broker and I know I am her smallest. the Implementation Team is amazing and provides on the spot chat or lightning fast follow-up. When you get to a randomly assigned person you feel like you have had a relationship with them for your entire career. Ted and Laura on the Marketplace team bring great solutions and also do a great job of being the intermeidaries between the producer the the MP partner. As an old group rep from the 1990's I really appreciate what they bring to the table because any of the MP partners are quality carriers but what makes you choose one over the other (I love Guardian and especially with Benefit Center) is service which is primarily delivered by the MP team - at least for me. In short, this is a very mature company that is as innovative as a start-up and as customer focussed as the best in any business segment. **What do you dislike about Maxwell Health?** We are a boutique firm, ok small, and this was a huge investment for us. It is still a major expense and we underutilize it (my fault) so that makes it even more apparent in the Liabilities line. That said, when i brought this up to Veer (CEO/Co-Founder) he made it much easier for me to afford to continue while not going against their own interests. A true win-win that had $$ at the core but mostly showed the essence of the Maxwell organization. Loyalty begets loyalty. **Recommendations to others considering Maxwell Health:** The new pricing structure should make it easier to start-up and if deployed with new MP products will have long -run costs mitigated greatly. **What problems is Maxwell Health solving and how is that benefiting you?** We use this for automation and starting to get better at leveraging for compliance management. The best way to have the platform pay for itself is to lever the marketplace offerings that allow you to bring new voluntary benefits to your clients. We have grow that side of our business and will be close to a breakeven in a few more groups. The biggest benefit is when I see that our SMB client base can take their HR team and have them work on projects that actually improve their business instead of pushing paper around. ### 15. Very easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2019 **What do you like best about Maxwell Health?** As an HR assistant it makes my job easier! **What do you dislike about Maxwell Health?** I have used Maxwell for about a year and have no dislikes so far. **What problems is Maxwell Health solving and how is that benefiting you?** Entering new hires was a long process now its just a click of a button. ### 16. More complicated than expected. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2018 **What do you like best about Maxwell Health?** I like the portal and find that easy to navigate. I especially like the dashboard area with the pie charts/graphs showing employees' status. This is helpful to find those employees who haven't started, haven't logged in, or have completed their open enrollment. **What do you dislike about Maxwell Health?** I dislike the EDI feeds with our benefit vendors. I keep finding more issues that arise and problems in how things are being processed, as the year goes on. EDI feeds were supposed to make things better as an administrator, but in reality it makes things more confusing. **What problems is Maxwell Health solving and how is that benefiting you?** Paperless open enrollment with the use of BeneClick!. Using the system I find there is less double entry among benefit vendors when enrolling a new hire; however, there are also more issues with this way as well. ### 17. Healthcare made simple (for once!) **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Philanthropy | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2017 **What do you like best about Maxwell Health?** Our company recently rolled out Maxwell Health as part of our open enrollment. It's AWESOME! I'm usually hesitant about anything related to healthcare since most of my experiences are soul crushing, but this came as a pleasant surprise. It's a simple, streamlined approach to benefit selection. The user experience is slick and the interface is leaps and bounds ahead of competition. As someone who's a little gun shy of anything related to healthcare, I'd highly recommend! **What do you dislike about Maxwell Health?** I don't love that you add benefits to your "cart"...I understand why this is used since the parallel in e-commerce is relatable, but it feel a little odd to "check out" with your healthcare benefits. Aside from that I don't have any other complaints! It's a great product that accomplishes the goal of making healthcare approachable. **Recommendations to others considering Maxwell Health:** It's an **What problems is Maxwell Health solving and how is that benefiting you?** Maxwell Health streamlines benefit selection and management. It makes the process simple and approachable! ### 18. Maxwell health works well **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2018 **What do you like best about Maxwell Health?** Makes benefit administration quite easy. It's pretty user friendly and intuitive for employees to use. **What do you dislike about Maxwell Health?** Some of the reporting options are really unclear. It can be quite difficult to find and actually get the report you want with the information you want. **What problems is Maxwell Health solving and how is that benefiting you?** This makes our open enrollment and benefits administration much easier. It makes it easier to help our employees and for our admins to make changes. ### 19. HR Specialist **Rating:** 5.0/5.0 stars **Reviewed by:** Christina H. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2018 **What do you like best about Maxwell Health?** I like that I have direct access to employees current and past benefit elections, and that I can direct employees to their own personal pages should they have questions about their current or past elections. It is very user friendly. **What do you dislike about Maxwell Health?** I dislike that changes to employee benefits are not directly communicated to our payroll department, but I have been told that is something in the works. **Recommendations to others considering Maxwell Health:** It would be helpful for changes in an employee's healthcare to be automatically communicated to our payroll department - especially after open enrollment window closes. **What problems is Maxwell Health solving and how is that benefiting you?** We just hosted our first online open enrollment and it went so well! Nearly everyone had their elections submitted on time, and it was so nice not having to worry with paper! ### 20. Great Product! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2018 **What do you like best about Maxwell Health?** Ease of use - very friendly interface for administrator and employees. Reporting features - great visibility into benefit elections, changes, waives, etc. **What do you dislike about Maxwell Health?** The occasional random programming bug, but it has been very minor. Support is very good about addressing. **Recommendations to others considering Maxwell Health:** This might be one of the easiest self serve portals your employees ever use! **What problems is Maxwell Health solving and how is that benefiting you?** Reduction of manual and paper enrollments/processing. Less chance of errors and a great selection of reporting options. ### 21. Great solution for healthcare/benefits management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2017 **What do you like best about Maxwell Health?** All of my benefit info is in one place, easy to access and nicely organized. Not having to dig around for a physical insurance card all the time is a big plus for me **What do you dislike about Maxwell Health?** Sometimes the login interface gets a little buggy/fussy but that's not so bad. You usually just have to renter your password manually and it works fine **Recommendations to others considering Maxwell Health:** Use it! it's a good program and makes taking care of yourself easier. Also, it's easy to see what is and isn't covered, benefits-wise **What problems is Maxwell Health solving and how is that benefiting you?** Ease of use for healthcare, makes HR's life easier as open enrollment is like online shopping (much easier), employees have good benefits and are able to use them easily so they're healthier ### 22. Maxwell has made some good improvments over the last several months **Rating:** 4.0/5.0 stars **Reviewed by:** Cindy S. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2018 **What do you like best about Maxwell Health?** The support team is very helpful when there is an issue or problem. They can always fix the issue in one call and send an e-mail to confirm fix. The reports are very helpful and useful. Most are easy to use. **What do you dislike about Maxwell Health?** Not being able to see the employee cost after selection this makes it difficult and an extra step to go back in once the record has been veriried and processed. **Recommendations to others considering Maxwell Health:** Easy to use and sign up new employees. Makes open enrollment easier to process and handle. **What problems is Maxwell Health solving and how is that benefiting you?** Less paperwork when employees sign up throught he maxwell portal. ### 23. good general tool **Rating:** 4.0/5.0 stars **Reviewed by:** Kathy S. | Director Human Resources, Medical Devices, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2018 **What do you like best about Maxwell Health?** easy access to all employee information on dashboard page **What do you dislike about Maxwell Health?** not directly linked to payroll system so we have to take entries and put them in payroll. The more hands, the more likelihood of errors **What problems is Maxwell Health solving and how is that benefiting you?** easier access to all employee selections makes budgeting easier **Official Response from Sara Revsin:** > Hi Kathy! Thanks for the review. Wondering which payroll provider you use -- we are going to be releasing an integration with ADP in the coming weeks. If it isn't ADP, and you'd like to shoot me an email directly with your provider name, I can get that to our Product team for considerations for future integrations. Thanks again! My email is sara@maxwellhealth.com ### 24. Maxwell Health makes open enrollment a breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2018 **What do you like best about Maxwell Health?** The system prompts our employees to make their elections in a timely manner. It displays their options in an easy to follow format and leads them through each required step. **What do you dislike about Maxwell Health?** The dashboard notifications do not include enough information for an administrator to easily decipher changes made by employees. **What problems is Maxwell Health solving and how is that benefiting you?** Maxwell Health frees up out HR staff to work on other projects during open enrollment. It notifies me via email when I have a new notification, preventing me from missing something important. ### 25. Manage your health care benefits with ease. **Rating:** 4.5/5.0 stars **Reviewed by:** Adam T. | Store Manager, Wireless, Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2018 **What do you like best about Maxwell Health?** It creates a platform that allows you to manage your health care benefits with ease. **What do you dislike about Maxwell Health?** It would be nice is it provided easy access to contact information for the providers. **Recommendations to others considering Maxwell Health:** I would consider using Maxwell Health is you desire a platform that will integrate all of your health benefits with ease. **What problems is Maxwell Health solving and how is that benefiting you?** It helps me keep all of my healthcare benefits in check with a mainstream platform that not only looks good, but also functions well. ### 26. Very intuitive user interface for employees, challenging for HR & Brokers **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2018 **What do you like best about Maxwell Health?** -Product & service integration with mobile app. -Turnkey wellness / rewards program that offers low admin way to incentive healthy behavior within any employee base. -Customer service is extremely quick to respond. -Account Management team is always willing to step in and help brokers/clients navigate the system and resolve issues. **What do you dislike about Maxwell Health?** -Too much administrative responsibility on the broker to build renewals and do set up. -Disjointed processes for open enrollment set up and close. -Lack of hand-holding, training, and coaching once portal is implemented -Not very intuitive for employers. -Focus appears to have been on the employee experience only. **What problems is Maxwell Health solving and how is that benefiting you?** Provides a solution for middle market clients that aren't using payroll systems for benefits administration. ### 27. Everything in one location! **Rating:** 5.0/5.0 stars **Reviewed by:** Darlene K. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2018 **What do you like best about Maxwell Health?** It's wonderful to have all the benefits and information for employees all in one locations. **What do you dislike about Maxwell Health?** Easy set up of employees and giving them access to Maxwell. **What problems is Maxwell Health solving and how is that benefiting you?** Eliminating multiple provider emails and locating them into one program. ### 28. Great support for any site issues or questions, slow site **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2018 **What do you like best about Maxwell Health?** The help from Trista if we have any questions. **What do you dislike about Maxwell Health?** The site is slow to load, and the sign in process is a little cumbersome (having to click verify, and if it doesn't load quick enough it doesn't register that you did verify, and new computers you have to click the pictures.) **What problems is Maxwell Health solving and how is that benefiting you?** Easy to keep track of new hires and making sure they respond regarding insurance. ### 29. Easy Open Enrollement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2018 **What do you like best about Maxwell Health?** Maxwell Health has made our open enrollment process simple for all of our employees. Being able to pull reports for benefits has been very helpful. **What do you dislike about Maxwell Health?** Nothing. The system is easy to use and the customer service team at Maxwell Health has been very helpful. **What problems is Maxwell Health solving and how is that benefiting you?** It has allowed the processing of benefits during open enrollment to go by much faster. ### 30. Maxwell is a very comprehensive and convenient tool for benefit administration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2018 **What do you like best about Maxwell Health?** Best part is having all of our offered products available to staff in one place. Enrollment is so easy! **What do you dislike about Maxwell Health?** I wish that Maxwell would connect with our payroll system to reduce the amount of input necessary. **What problems is Maxwell Health solving and how is that benefiting you?** Utilizing Maxwell Health has been a great time saver and keeps us from having to spend valuable time tracking eligibility dates, etc. ### 31. Maxwell Health makes things professional and smooth **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2018 **What do you like best about Maxwell Health?** Maxwell health is very user friendly and intuitive. The software is easy to navigate as an admin and as an employee. **What do you dislike about Maxwell Health?** I wish it had an internal timer so I could tell it when I wanted it to send welcome and plan select emails. **What problems is Maxwell Health solving and how is that benefiting you?** It makes our benefits administration much smoother and more professional. It has helped streamline the process for everyone involved. ### 32. Maxwell Health Customer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2018 **What do you like best about Maxwell Health?** The ease of electronic data feed to our benefit providers. It reduces mistakes and missing any coverages. **What do you dislike about Maxwell Health?** Nothing currently. Changes have been made since we first started with Maxwell. Navigating through the website is much easier now. **Recommendations to others considering Maxwell Health:** Maxwell Health is very helpful when you are not only a new customer but with ongoing support. They offer great training and also listen to any feedback you have on improvements. **What problems is Maxwell Health solving and how is that benefiting you?** Again, making sure staff benefits are correct and that nothing is missed. Since the employee inputs their own information and choices for coverage, they are the ones responsible. ### 33. It's a great system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2018 **What do you like best about Maxwell Health?** I like the ease of use. It is very user-friendly. **What do you dislike about Maxwell Health?** I do not like that there is no next button when viewing employee profiles. You have to go back to active employees and then select the next person, opposed to their being a next button on the profile page to get to the next profile. I also wish the benefit summary was easily accessible through the admin view. **What problems is Maxwell Health solving and how is that benefiting you?** Our HR team is a team of one. Maxwell health is taking huge ownership of benefits administration which makes HR job a lot easier. ### 34. What a breath of fresh air **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2018 **What do you like best about Maxwell Health?** The ease of using Maxwell Health after the last system we used is such a relief. I am more confident and comfortable this year. It helps with what can be such a demanding aspect of HR **What do you dislike about Maxwell Health?** I would prefer that when a contact or change has happened that it is date stamped and CLEARLY states what transpired **Recommendations to others considering Maxwell Health:** Familiarize yourself with the program and use it. Its great to work with **What problems is Maxwell Health solving and how is that benefiting you?** Our employees are able to have accurate enrollment for their health benefits. I like the ability to see what the employees have elected on line ### 35. 1 year user **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2018 **What do you like best about Maxwell Health?** It's tracking for new employees. Reporting for record keeping purposes. **What do you dislike about Maxwell Health?** Nothing. It is exactly as expected and was imported from existing data. **Recommendations to others considering Maxwell Health:** Helps to have a benefit provider to ask specific questions of. **What problems is Maxwell Health solving and how is that benefiting you?** Consolidation of benefits and productivity in using only one product. ### 36. Great Software and Company **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2017 **What do you like best about Maxwell Health?** Maxwell has been a very easy system to learn and interact with. I have been working in the Maxwell system since I started work out of school. Learning the system took no time at all with the help of the great Maxwell employees and customer support teams. **What do you dislike about Maxwell Health?** Have had a few miscommunication getting started with EDI feeds which took a little while and some back and forth to figure out. All parties including the broker, Maxwell and carriers have helped to look into discrepancies as they come up. **What problems is Maxwell Health solving and how is that benefiting you?** We are able to offer an easy to use enrollment system to many of our clients. The employees are able to use this not only at open enrollment but have access to information year round online or through the app interface. ### 37. Ease & Efficiency At Its Best **Rating:** 5.0/5.0 stars **Reviewed by:** Alicia B. | Employee Benefits System Designer, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2017 **What do you like best about Maxwell Health?** The customer service and dedication provided by the Maxwell Health team. The relationship I have been able to build with our Maxwell team has been unlike any other company I have worked with. They truly care about your success as an agency and the success of your clients using Maxwell Health. **What do you dislike about Maxwell Health?** There really is not anything I would say I dislike- some functionality I am looking forward to coming out like having more control over what you want in a report and the HR Admins getting more control over their open enrollment setup. **What problems is Maxwell Health solving and how is that benefiting you?** Not having to wait for a census for our groups on Maxwell Health have been significant at open enrollment time. Our internal Account Managers now are able to access benefit information easily rather than looking through our internal folders or contact the carrier. At open enrollment, not having to spend hours to put together packets of information to drag out to a meeting as well as having access to the Maxwell Marketplace where we can now expand the benefit offerings for our groups. ### 38. Claims advocate **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2017 **What do you like best about Maxwell Health?** Maxwell is great once open enrollment takes effect. You get emails when someone submits an enrollment and can see who still needs to enroll and send them emails to remind them to sign up **What do you dislike about Maxwell Health?** Maxwell requires an enormous amount of work on the front end and has strict deadlines that you have to adhere to if you want the client to be able to use it for their healthcare enrollment **What problems is Maxwell Health solving and how is that benefiting you?** It’s an efficient way to keep track of everyone’s enrollments, but sometimes the portal is not exactly correct and is very difficult to change ### 39. Maxwell Health **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2017 **What do you like best about Maxwell Health?** I like how the platform makes buying healthcare plans easy and using the benefits mindless. Maxwell Health makes achieving health and financial well being accessible. I also like that it integrates with other programs like ADP. **What do you dislike about Maxwell Health?** I feel as though Maxwell Health is an expensive software but it is easy to use and I do appreciate that. **Recommendations to others considering Maxwell Health:** I would definitely recommend Maxwell Health for small to midsize companies. It has good offers and a great support staff. **What problems is Maxwell Health solving and how is that benefiting you?** I am able to buy benefits and use them with ease of mind. ### 40. Maxwell health review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2018 **What do you like best about Maxwell Health?** user friendly, dashboard makes it easy to see who has completed the enrollment **What do you dislike about Maxwell Health?** there really isnt anything that I do not like **What problems is Maxwell Health solving and how is that benefiting you?** much easier to get health benefits enrolled than with paper ### 41. User Friendly **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2018 **What do you like best about Maxwell Health?** Maxwell's interface that is quiet intuitive **What do you dislike about Maxwell Health?** the slower speed of the website. Not sure if thats because of the traffic **What problems is Maxwell Health solving and how is that benefiting you?** Benefits, LTD insurance and STD also ### 42. Very Best Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2018 **What do you like best about Maxwell Health?** Personal consult w/setup & on going sup **What do you dislike about Maxwell Health?** There is nothing that I do not like now. **What problems is Maxwell Health solving and how is that benefiting you?** Paperless HR process with on-boarding our employees. Benefits both employee and employer with on-line HR information they can access anytime, anywhere. ### 43. Streamlined Enrollment Processing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** June 15, 2017 **What do you like best about Maxwell Health?** I can't pick only one feature. One of my clients adds/terminates employees weekly and it is so easy to keep track of the active members. I no longer have to send emails to 5 different carriers terminating them or adding them it all gets submitted by EDI. Open enrollment - I cannot believe how easy this last one went. We no changes, so basically if the employee didn't want to make any adjustments they didn't need to do anything. Our normal 2 week Open Enrollment was cut to 5 days and a lot less meetings and travel. **What do you dislike about Maxwell Health?** I honestly can say I really do not dislike anything. If I could add something, it would be the language. In my area we have a lot of farm accounts and half of the employees do not speak English unfortunately so I cannot implement them. **Recommendations to others considering Maxwell Health:** I have used several different programs for employees that have there coverage and EDI functions and Maxwell is the best system I have used. **What problems is Maxwell Health solving and how is that benefiting you?** Paperless. No more paper enrollment forms to have completed and keep in a BIG file and maybe lose one or misplace it. The ability to quickly make changes and additions. It takes a few minuets to really do anything you need to do. It's so easy. ### 44. Use for benefit self-enrollment **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2018 **What do you like best about Maxwell Health?** The ease of sending custom emails and the dashboard. **What do you dislike about Maxwell Health?** It can be tricky when trying to checkout an employee. **What problems is Maxwell Health solving and how is that benefiting you?** Employee self-enrollment in benefits. ### 45. automated open enrollment and enables staff to have access to benefit information **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2018 **What do you like best about Maxwell Health?** ease of use of the website; admin user friendly **What do you dislike about Maxwell Health?** some reporting could be better from an admin/user point of view-- **What problems is Maxwell Health solving and how is that benefiting you?** automated enrollment; employees have access to information ### 46. Healthcare made Simple! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** December 27, 2017 **What do you like best about Maxwell Health?** it's GREAT! I'm usually hesitant about anything related to healthcare, but this was a breath of fresh air. **What do you dislike about Maxwell Health?** I do not like how you cant control what you want in a report and the HR Admins. **What problems is Maxwell Health solving and how is that benefiting you?** Maxwell Health makes every streamlined and easy to use! ### 47. Maxwell Silverhammer **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2017 **What do you like best about Maxwell Health?** Ease of use and responsiveness for admins **What do you dislike about Maxwell Health?** Not a whole lot, although some users found it slightly unintuitivr **Recommendations to others considering Maxwell Health:** Give it a go, it’s worth it **What problems is Maxwell Health solving and how is that benefiting you?** When things go wrong, bang bang maxwell silverhammer comes does on her head ### 48. Maxwell Health **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** December 17, 2017 **What do you like best about Maxwell Health?** They provided insightful information and great service. **What do you dislike about Maxwell Health?** There really was nothing I disliked of the site. **What problems is Maxwell Health solving and how is that benefiting you?** I was able learn about human resources compliance and simplifying related areas. ### 49. Great Company to work with **Rating:** 4.5/5.0 stars **Reviewed by:** Sondra H. | Senior Account Manager, Insurance, Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2017 **What do you like best about Maxwell Health?** Ease of Use once you learn the system, customization, I like the reporting and the continued updates and improvements. **What do you dislike about Maxwell Health?** It would be helpful if the system was able to populate a change form when an employee makes a change through the system. **Recommendations to others considering Maxwell Health:** Be patient **What problems is Maxwell Health solving and how is that benefiting you?** It is much easier to complete a census of a group since the data is in one place ### 50. World Health Maximum Well **Rating:** 4.0/5.0 stars **Reviewed by:** Vikas B. | Software Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 04, 2016 **What do you like best about Maxwell Health?** Maxwell Health provides simplified way of health insurance by providing innovative marketplace. They provide modern and latest technology platforms to benefit and HR for companies having varying employee strength. The technology platform includes a marketplace that supports company management to enroll health benefits in all their employees. Also, the marketplace would provide easy and hassle free buying tips and guidance to all employees. The aim is to provide support to all company employees and their family a better healthy living by eliminating the turmoil of day to day administration of benefits. Maxwell Health provides a wonderful, exciting, simple streamlined experience to all its customers. They even provide mobile based technical support by having mobil apps. Maxwell takes care of the benefits at the right time, making lifestyle simple and beautiful by having good consumer relationship. **What do you dislike about Maxwell Health?** With small company size the the pricing should more less. The company should hold more transparency as one of their key values but sometimes, I get the sense that a lot happens behind the curtain that normal customers are not aware of. **What problems is Maxwell Health solving and how is that benefiting you?** Maxwell Health is providing good health benefits by providing multiple options to all our employees. Today all are really happy and enjoying life. ## Maxwell Health Discussions - [What is Maxwell Health used for?](https://www.g2.com/discussions/what-is-maxwell-health-used-for) - [View Maxwell Health pricing details and edition comparison](https://www.g2.com/products/maxwell-health/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-23+21%3A08%3A07+-0500&secure%5Bsession_id%5D=dd6da52c-9927-40a9-a022-b45a796f56e4&secure%5Btoken%5D=fb81af831e836c38df8a08de4697192da1c85bd1033deb50e29b745eee236fb0&format=llm_user) ## Maxwell Health Integrations - [Paylocity](https://www.g2.com/products/paylocity/reviews) ## Maxwell Health Features **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text **Platform** - Customization - Integration APIs - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards ## Top Maxwell Health Alternatives - [Ease](https://www.g2.com/products/employee-navigator-ease/reviews) - 4.6/5.0 (1,347 reviews) - [Employee Navigator](https://www.g2.com/products/employee-navigator/reviews) - 4.6/5.0 (154 reviews) - [PlanSource](https://www.g2.com/products/plansource/reviews) - 4.0/5.0 (134 reviews)