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Compare ManageEngine Patch Manager Plus and Motadata ServiceOps 
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At a Glance
Market Segments
Mid-Market (61.5% of reviews)
Mid-Market (71.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ManageEngine Patch Manager Plus
Star Rating
(185)4.5 out of 5
Market Segments
Mid-Market (61.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ManageEngine Patch Manager PlusMotadata ServiceOps
Star Rating
(21)4.6 out of 5
Market Segments
Mid-Market (71.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Motadata ServiceOpsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ManageEngine Patch Manager Plus excels in Asset Management with a perfect score of 10.0, allowing for comprehensive tracking and management of hardware and software assets, which reviewers say is crucial for maintaining an organized IT environment.
- Reviewers mention that Motadata ServiceOps shines in Ease of Use with a score of 9.4, making it more user-friendly for teams who may not be as tech-savvy, while ManageEngine's score of 8.8 indicates it may require a steeper learning curve.
- G2 users highlight the superior Quality of Support from Motadata ServiceOps, scoring 9.3, with many reviewers saying that their support team is responsive and helpful, compared to ManageEngine's score of 8.5, which suggests room for improvement in customer service.
- Users on G2 report that ManageEngine Patch Manager Plus offers robust Change Management features with a score of 9.5, which reviewers say is essential for organizations needing to manage updates and changes effectively, while Motadata lacks in this area.
- Reviewers mention that Motadata ServiceOps provides excellent Incident Management capabilities, particularly in Knowledge Base/Ticket Integration with a score of 9.4, which users say enhances the efficiency of resolving issues compared to ManageEngine's lower score in this category.
- Users say that ManageEngine Patch Manager Plus has a strong focus on Vulnerability Prevention, particularly in Endpoint Intelligence with a score of 8.9, which reviewers mention is critical for maintaining security across devices, while Motadata's performance in this area is less emphasized.
Pricing
Entry-Level Pricing
ManageEngine Patch Manager Plus
No pricing availableMotadata ServiceOps
No pricing availableFree Trial
ManageEngine Patch Manager Plus
No trial information availableMotadata ServiceOps
No trial information availableRatings
Meets Requirements
9.2
146
9.1
17
Ease of Use
8.8
148
9.4
18
Ease of Setup
8.9
142
9.1
16
Ease of Admin
9.1
140
9.5
14
Quality of Support
8.5
138
9.3
17
Has the product been a good partner in doing business?
9.0
133
9.6
14
Product Direction (% positive)
9.6
139
9.3
17
Features by Category
Administration
Not enough data
9.5
7
Not enough data
10.0
6
Not enough data
9.5
7
Service Desk
Not enough data
9.8
8
Not enough data
9.8
8
Not enough data
9.4
6
Management
Not enough data
9.8
7
Not enough data
9.5
7
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
9.7
6
Functionality
Not enough data
9.6
8
Not enough data
9.4
6
Not enough data
9.3
7
Not enough data
9.4
6
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
Not enough data
9.4
8
Not enough data
9.6
8
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
9.4
8
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - IT Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
9.6
8
Not enough data
9.8
7
Not enough data
9.5
7
Not enough data
9.5
7
Generative AI
8.0
15
Not enough data
Incident Management
Not enough data
8.6
11
Not enough data
9.4
11
Not enough data
9.4
11
Not enough data
9.8
11
Not enough data
9.4
11
Reporting
Not enough data
9.8
11
Not enough data
9.1
11
Not enough data
8.8
10
Access & Usability
Not enough data
8.8
10
Not enough data
9.5
11
Not enough data
9.5
11
Not enough data
9.6
9
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ManageEngine Patch Manager Plus and Motadata ServiceOps are categorized as Patch Management and Endpoint Management
Unique Categories
ManageEngine Patch Manager Plus has no unique categories
Motadata ServiceOps is categorized as Configuration Management, Service Desk, IT Service Management (ITSM) Tools, and IT Asset Management
Reviews
Reviewers' Company Size
ManageEngine Patch Manager Plus
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Motadata ServiceOps
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.9%
Financial Services
7.8%
Computer & Network Security
6.7%
Computer Software
6.1%
Hospital & Health Care
5.6%
Other
55.9%
Information Technology and Services
23.8%
Logistics and Supply Chain
19.0%
Computer & Network Security
19.0%
Manufacturing
9.5%
Printing
4.8%
Other
23.8%
Alternatives
Discussions
What is Patch Manager Plus?
2 Comments
PS
A product which will help you to deploy the patches in flawlesslyRead more
What benefits does patch management?
1 Comment
PS
Centralized patch management, Testing environment can be created, real time alert for new released patches Read more
ManageEngine Patch Manager Plus has no more discussions with answers
Motadata ServiceOps has no discussions with answers
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