Compare Magento Open Source and SAP Commerce Cloud 
At a Glance
Market Segments
Small-Business (65.2% of reviews)
Enterprise (49.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Magento Open Source
Star Rating
(242)4.0 out of 5
Market Segments
Small-Business (65.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Magento Open SourceSAP Commerce Cloud
Star Rating
(252)4.3 out of 5
Market Segments
Enterprise (49.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about SAP Commerce CloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SAP Commerce Cloud excels in ease of setup with a score of 8.3, while Magento Open Source lags behind at 6.8, making SAP a more favorable option for businesses looking for a quicker implementation.
- Reviewers mention that SAP Commerce Cloud offers superior quality of support, scoring 8.6 compared to Magento's 6.9, indicating that users may find more reliable assistance when issues arise with SAP.
- G2 users highlight the robust reporting and analytics capabilities of SAP Commerce Cloud, which scored 8.9, while Magento Open Source received a score of 8.4, suggesting that SAP provides more comprehensive insights for data-driven decision-making.
- Users on G2 appreciate the advanced order tracking features in SAP Commerce Cloud, with a score of 8.9, compared to Magento's 8.3, indicating that SAP may offer a more seamless experience for customers tracking their orders.
- Reviewers say that SAP Commerce Cloud shines in its omnichannel features, scoring 8.4, while Magento Open Source scored 8.0, suggesting that SAP provides a more integrated experience across various sales channels.
- Users report that SAP Commerce Cloud's security features are rated higher at 8.7 compared to Magento's 8.4, indicating that businesses may feel more secure using SAP for their e-commerce operations.
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Pricing
Entry-Level Pricing
Magento Open Source
No pricing availableSAP Commerce Cloud
No pricing availableFree Trial
Magento Open Source
No trial information availableSAP Commerce Cloud
No trial information availableRatings
Meets Requirements
8.5
174
8.8
187
Ease of Use
7.3
174
8.3
189
Ease of Setup
6.8
128
8.3
129
Ease of Admin
7.7
123
8.3
85
Quality of Support
6.9
148
8.6
181
Has the product been a good partner in doing business?
7.7
115
8.5
79
Product Direction (% positive)
7.1
169
8.9
181
Features by Category
Order Entry
Not enough data
8.8
62
Not enough data
9.0
62
Not enough data
8.8
61
Order Tracking
Not enough data
8.8
63
Not enough data
8.9
64
Not enough data
8.7
60
Inventory Management
Not enough data
8.9
63
Not enough data
8.8
59
Not enough data
8.8
60
Customer Management
Not enough data
8.9
61
Not enough data
8.9
60
Not enough data
8.6
61
Subscription Management
Not enough data
8.7
61
Not enough data
8.9
59
Not enough data
8.7
61
Not enough data
9.0
59
Headless Commerce
8.1
44
8.4
60
8.5
47
8.6
63
8.3
47
8.5
62
8.9
54
8.5
66
8.8
50
8.6
66
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Merchandising/Marketing
7.7
133
8.3
83
Feature Not Available
8.4
109
7.8
133
|
Verified
8.0
110
|
Verified
8.1
142
|
Verified
8.2
108
|
Verified
7.0
129
|
Verified
8.0
103
7.7
131
|
Verified
8.0
105
|
Verified
8.0
142
8.5
83
Product Catalog
8.3
143
8.3
107
Feature Not Available
8.4
105
|
Verified
7.8
143
|
Verified
8.4
107
|
Verified
7.9
113
|
Verified
8.4
92
|
Verified
Order Process
8.2
143
|
Verified
8.5
111
|
Verified
8.3
142
|
Verified
8.5
104
|
Verified
8.2
141
|
Verified
8.1
103
|
Verified
8.5
140
|
Verified
8.5
103
|
Verified
8.6
144
8.5
108
8.0
135
|
Verified
8.0
96
|
Verified
8.2
136
8.5
103
8.0
116
8.5
94
Multi-Channel Support
8.0
122
8.3
104
7.8
130
|
Verified
7.9
100
|
Verified
7.6
117
|
Verified
8.2
98
|
Verified
7.6
115
|
Verified
8.4
103
|
Verified
7.7
101
|
Verified
8.3
97
|
Verified
Feature Not Available
8.1
74
8.1
100
|
Verified
8.6
103
|
Verified
Platform
8.1
122
|
Verified
8.5
101
|
Verified
8.3
134
|
Verified
8.4
105
|
Verified
8.3
126
|
Verified
8.2
104
|
Verified
8.4
138
|
Verified
8.5
108
|
Verified
Feature Not Available
8.3
101
8.4
136
|
Verified
8.7
103
|
Verified
Feature Not Available
8.5
99
|
Verified
8.9
128
|
Verified
8.6
105
|
Verified
7.9
117
|
Verified
8.2
102
|
Verified
8.5
111
|
Verified
8.7
97
|
Verified
8.4
127
|
Verified
8.3
103
|
Verified
8.1
139
|
Verified
8.5
103
|
Verified
Reporting
8.4
16
8.9
35
8.7
15
8.7
35
Omnichannel Features
8.5
16
8.8
35
8.4
15
8.9
29
8.4
15
8.9
33
9.0
14
8.9
30
8.4
15
8.5
31
8.9
16
8.6
34
8.3
16
8.6
33
Categories
Categories
Shared Categories
Magento Open Source and SAP Commerce Cloud are categorized as E-Commerce Platforms and Omnichannel Commerce
Unique Categories
Magento Open Source has no unique categories
SAP Commerce Cloud is categorized as Order Management
Reviews
Reviewers' Company Size
Magento Open Source
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Commerce Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.9%
Retail
13.9%
Computer Software
7.2%
Apparel & Fashion
7.2%
Marketing and Advertising
5.8%
Other
51.0%
Information Technology and Services
17.6%
Computer Software
8.8%
Retail
6.5%
Marketing and Advertising
4.6%
Apparel & Fashion
4.2%
Other
58.3%
Most Helpful Reviews
Magento Open Source
Most Helpful Favorable Review
Abhijeet S.
Verified User in Arts and Crafts
These are the good things 1. Flexible: Magento is for everyone. You can basically sell anything you can think about with it. 2. Customizable: The setting is not rigid and being open-source gives you the freedom to develop custom functionalities 3....
Most Helpful Critical Review
Derek H.
Verified User in Luxury Goods & Jewelry
Requires a development team to really get the most out of it.
SAP Commerce Cloud
Most Helpful Favorable Review
Verified User in Marketing and Advertising
I think from a business stand-point, its a great product for managing large amounts of inventory efficiently. The templating and hierarchy of the box pages is pretty straight forward. Also the flow seems to be on point for an e-commerce site.
Most Helpful Critical Review
Arvind T.
Verified User in Information Technology and Services
Measuring configuration vs. customization is not a trivial problem to solve. Most system integrators are not dialed into the roadmap of latest features. May be prohibitive to some medium size enterprises Accelerators are not fully baked and ready to use...
Abhijeet S.
Verified User in Arts and Crafts
These are the good things 1. Flexible: Magento is for everyone. You can basically sell anything you can think about with it. 2. Customizable: The setting is not rigid and being open-source gives you the freedom to develop custom functionalities 3....
Verified User in Marketing and Advertising
I think from a business stand-point, its a great product for managing large amounts of inventory efficiently. The templating and hierarchy of the box pages is pretty straight forward. Also the flow seems to be on point for an e-commerce site.
Derek H.
Verified User in Luxury Goods & Jewelry
Requires a development team to really get the most out of it.
Arvind T.
Verified User in Information Technology and Services
Measuring configuration vs. customization is not a trivial problem to solve. Most system integrators are not dialed into the roadmap of latest features. May be prohibitive to some medium size enterprises Accelerators are not fully baked and ready to use...
Alternatives
Discussions
Is there an option to use it on Learner Management System? Currently i know of Moodle.
1 comment
SH
Hi.
Magento would not be a good choice to build a Learning Management System (LMS) on. Solutions such as Moodle would be a much better choice.
If your...Read more
How can I use Magento without the burdensome administrative load of keeping it updated?
1 comment
TR
No. I've been a Magento consultant since 2007 and it's always been a headache keeping it updated. You must have a developer to deploy updates and your server...Read more
What is SAP Commerce Cloud?
2 comments
AK
SAP Commerce Cloud is SAP 's another mind blowing application or version which helps the e commerce business to run there accounting activities effectively...Read more
What is SAP Commerce Cloud used for?
1 comment
FM
SAP Commerce Cloud connects the online marketplace to a dedicated eCommerce website. Here’s how:
Online Marketplace:
An online marketplace is a...Read more
SAP Commerce Cloud has no more discussions with answers
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