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Compare Line2 and iPlum

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At a Glance
Line2
Line2
Star Rating
(14)2.7 out of 5
Market Segments
Small-Business (92.3% of reviews)
Information
Entry-Level Pricing
$14.99/month
Browse all 3 pricing plans
iPlum
iPlum
Star Rating
(32)3.8 out of 5
Market Segments
Small-Business (96.8% of reviews)
Information
Entry-Level Pricing
$8.99
Browse all 2 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that iPlum excels in phone call quality with a score of 9.4, while Line2 struggles significantly in this area, scoring only 5.8. Reviewers mention that iPlum's clarity and reliability make it a preferred choice for business communications.
  • Reviewers mention that iPlum offers superior instant messaging capabilities, scoring 9.4 compared to Line2's 5.3. Users say that the seamless integration of messaging features in iPlum enhances team collaboration, making it a standout option.
  • Users on G2 highlight iPlum's strong HIPAA compliance features, with scores around 8.1 for various compliance aspects, while Line2's overall compliance rating is lower at 3.5. Reviewers say that iPlum's commitment to security is crucial for healthcare professionals.
  • G2 users report that iPlum's automated attendants feature scores 8.6, providing a more efficient call management system compared to Line2, which lacks this level of automation. Users mention that this feature helps streamline operations and improve customer service.
  • Reviewers mention that iPlum's ease of use is rated at 8.6, making it user-friendly for small businesses, while Line2's ease of use is slightly lower at 8.0. Users say that the intuitive interface of iPlum allows for quick onboarding and minimal training.
  • Users report that iPlum's entry-level price of $8.99 is more attractive compared to Line2's $14.99/month, making it a more cost-effective solution for small businesses. Reviewers mention that this pricing structure allows for better budget management without sacrificing quality.
Pricing
Entry-Level Pricing
Line2
Starter
$14.99
/month
Browse all 3 pricing plans
iPlum
Standard
$8.99
Browse all 2 pricing plans
Free Trial
Line2
No trial information available
iPlum
No trial information available
Ratings
Meets Requirements
6.7
9
8.9
27
Ease of Use
8.0
9
8.5
28
Ease of Setup
8.0
5
7.6
18
Ease of Admin
8.0
5
8.3
9
Quality of Support
6.3
9
7.6
23
Has the product been a good partner in doing business?
7.3
5
7.0
9
Product Direction (% positive)
3.5
9
6.5
27
Features by Category
HIPAA Compliant MessagingHide 8 FeaturesShow 8 Features
Not enough data
8.4
108
Platform
Not enough data
8.4
15
Not enough data
8.0
15
Not enough data
8.5
13
Not enough data
8.6
13
Not enough data
8.6
13
Not enough data
8.5
13
Not enough data
8.5
13
Not enough data
8.3
13
Not enough data
Not enough data
Technology
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
5.8
6
9.1
9
Not enough data
Feature Not Available
5.3
5
9.4
9
Not enough data
7.8
6
Not enough data
Not enough data
Not enough data
8.6
6
Access
Not enough data
8.3
6
Not enough data
Feature Not Available
Not enough data
Not enough data
Advanced Features
Not enough data
9.0
5
Not enough data
8.3
8
Not enough data
9.3
7
Outbound Call TrackingHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
Calling
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Contacts
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Insights
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Line2
Line2
iPlum
iPlum
Line2 and iPlum are categorized as VoIP
Unique Categories
Line2
Line2 has no unique categories
Reviews
Reviewers' Company Size
Line2
Line2
Small-Business(50 or fewer emp.)
92.3%
Mid-Market(51-1000 emp.)
0%
Enterprise(> 1000 emp.)
7.7%
iPlum
iPlum
Small-Business(50 or fewer emp.)
96.8%
Mid-Market(51-1000 emp.)
3.2%
Enterprise(> 1000 emp.)
0%
Reviewers' Industry
Line2
Line2
Real Estate
14.3%
Individual & Family Services
14.3%
Staffing and Recruiting
7.1%
Renewables & Environment
7.1%
Photography
7.1%
Other
50.0%
iPlum
iPlum
Mental Health Care
18.8%
Hospital & Health Care
12.5%
Marketing and Advertising
9.4%
Health, Wellness and Fitness
9.4%
Consulting
6.3%
Other
43.8%
Most Helpful Reviews
Line2
Line2
Most Helpful Favorable Review
Jim W.
JW
Jim W.
Verified User in Photography

This is easy to use and manage, the call quality is great. Can be used on mobile and desktop devices. Easy to configure extensions. Overall experience is great.

Most Helpful Critical Review
Verified User
G
Verified User in Staffing and Recruiting

I continually have issues with dropped calls, call quality, my phone not ringing when someone is calling me. Responsive customer support but there is always a "work around" provided but no resolutions for the ongoing issues I have.

iPlum
iPlum
Most Helpful Favorable Review
Verified User
G
Verified User in Consumer Services

Very user friendly compared to competitors. You get a secure U.S phone number and voicemail. It Can also run off data or wifi so its super convenient

Most Helpful Critical Review
Mark C.
MC
Mark C.
Verified User in Real Estate

Poor quality calls, dropouts, no real Windows desktop app, poor support.

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Line2
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iPlum
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Discussions
Line2
Line2 Discussions
Monty the Mongoose crying
Line2 has no discussions with answers
iPlum
iPlum Discussions
Monty the Mongoose crying
iPlum has no discussions with answers