Compare Lightico and SheerID 
At a Glance
Market Segments
Enterprise (60.6% of reviews)
Mid-Market (43.1% of reviews)
Entry-Level Pricing
Custom
No pricing available
Lightico
Star Rating
(369)4.8 out of 5
Market Segments
Enterprise (60.6% of reviews)
Entry-Level Pricing
Custom
Learn more about LighticoSheerID
Star Rating
(116)4.3 out of 5
Market Segments
Mid-Market (43.1% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SheerIDSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Lightico excels in its document signing capabilities, achieving a score of 9.6, while SheerID, although functional, does not match this level of performance, indicating that Lightico may provide a more seamless signing experience.
- Reviewers mention that Lightico's ease of setup is rated at 9.1, significantly higher than SheerID's 7.7, suggesting that users find Lightico more user-friendly when it comes to initial implementation.
- G2 users highlight that Lightico's quality of support is rated at 9.4, which is notably better than SheerID's 8.9, indicating that users may receive more effective assistance and guidance with Lightico.
- Users on G2 report that Lightico offers superior enterprise scalability with a score of 9.6, compared to SheerID's lower ratings, making it a more suitable choice for larger organizations looking for growth potential.
- Reviewers say that Lightico's signature workflow and reporting features are highly rated at 9.5, while SheerID's offerings in these areas do not reach the same level, suggesting that Lightico may provide more robust tools for managing and analyzing signature processes.
- Users report that Lightico's customization options, particularly in terms of platform branding, are rated at 9.4, which may provide businesses with more flexibility in tailoring the software to their specific needs compared to SheerID's offerings.
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Pricing
Entry-Level Pricing
Lightico
Volume Based Pricing
Custom
Unlimited eSign 'envelopes' and unlimited agents. Pay for the number of sessions you use and send as many forms, eSignatures, collect documents, ID as you want in a 7 day period. Get a custom quote based on the number of sessions - regardless of documents/eSignatures.
- eSignature
- eForms
- Document Collection
SheerID
No pricing availableFree Trial
Lightico
Free Trial is available
SheerID
Free Trial is available
Ratings
Meets Requirements
9.5
222
8.7
89
Ease of Use
9.5
220
8.7
91
Ease of Setup
9.1
36
7.8
53
Ease of Admin
9.1
34
8.3
53
Quality of Support
9.4
200
8.9
90
Has the product been a good partner in doing business?
9.5
37
9.2
54
Product Direction (% positive)
9.0
196
7.9
84
Features by Category
Signature Process
9.6
150
|
Verified
Not enough data
9.4
116
|
Verified
Not enough data
9.6
150
|
Verified
Not enough data
9.4
148
|
Verified
Not enough data
9.5
130
|
Verified
Not enough data
9.6
87
|
Verified
Not enough data
9.5
106
|
Verified
Not enough data
9.5
118
|
Verified
Not enough data
Security and Scalability
9.5
138
|
Verified
Not enough data
9.5
122
|
Verified
Not enough data
9.6
107
|
Verified
Not enough data
Platform
9.4
26
|
Verified
Not enough data
9.6
25
|
Verified
Not enough data
9.4
22
|
Verified
Not enough data
9.4
31
|
Verified
Not enough data
9.5
18
|
Verified
Not enough data
Visitor Behavior
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.8
16
Templates
Not enough data
7.2
16
|
Verified
Not enough data
7.9
21
|
Verified
Not enough data
7.5
17
|
Verified
Personalization
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
5.3
11
Not enough data
6.7
16
|
Verified
Multichannel
Not enough data
Not enough data
Not enough data
7.2
16
|
Verified
Not enough data
6.9
16
|
Verified
Administration
Not enough data
7.2
15
|
Verified
Not enough data
7.4
18
|
Verified
Not enough data
7.7
17
|
Verified
Not enough data
7.7
13
|
Verified
Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Detection
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
8.3
7
Response
Not enough data
Not enough data
Not enough data
8.2
10
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Lightico and SheerID are categorized as Identity Verification
Unique Categories
Lightico is categorized as Genesys AppFoundry Marketplace, E-Signature, and Salesforce AppExchange Apps
SheerID is categorized as E-Commerce Personalization, E-commerce Fraud Protection, and Personalization
Reviews
Reviewers' Company Size
Lightico
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SheerID
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
52.2%
Financial Services
9.9%
Banking
5.0%
Automotive
5.0%
Insurance
4.7%
Other
23.3%
Retail
12.1%
Computer Software
8.6%
Health, Wellness and Fitness
6.0%
Consumer Goods
5.2%
Apparel & Fashion
5.2%
Other
62.9%
Most Helpful Reviews
Lightico
Most Helpful Favorable Review
Quyen N.
Verified User in Retail
What I really like about Lightico is the simplicity on how you connect customers and are able to send them documents seamlessly without wasting time to look for things you have to forward to the customer. It is very responsive and the user interface is...
Most Helpful Critical Review
Verified User in Telecommunications
Some of the area of Lightico are unstable and do not fill out properly. As I work in Plusnet Sales and Retentions, I deal with John Lewis customers as a part of my role. The section of Lightico that relates to John Lewis customers does not fill out all the...
SheerID
Most Helpful Favorable Review
Verified User in Manufacturing
Best part of SheerID is I dont have to think about it after it's set up. I am confident everything is working as it should all the time. SheerID provides excellent reporting that helps up keep a gauge on the program and optimize.
Most Helpful Critical Review
Verified User in Consumer Services
when profiles dont generate, when the system only review the first document, when the system doesnt recognise special agents as law enforcement.
Quyen N.
Verified User in Retail
What I really like about Lightico is the simplicity on how you connect customers and are able to send them documents seamlessly without wasting time to look for things you have to forward to the customer. It is very responsive and the user interface is...
Verified User in Manufacturing
Best part of SheerID is I dont have to think about it after it's set up. I am confident everything is working as it should all the time. SheerID provides excellent reporting that helps up keep a gauge on the program and optimize.
Verified User in Telecommunications
Some of the area of Lightico are unstable and do not fill out properly. As I work in Plusnet Sales and Retentions, I deal with John Lewis customers as a part of my role. The section of Lightico that relates to John Lewis customers does not fill out all the...
Verified User in Consumer Services
when profiles dont generate, when the system only review the first document, when the system doesnt recognise special agents as law enforcement.
Alternatives
Discussions
what is the best way to get around the cookies issue?
1 comment
JL
Jack - Great question. In case of cookie issues, please have the customer 'enable' cookies in their browser. They can to this by entering their default...Read more
Is there any hope to expand to other comapnies with lightico?
1 comment
JL
Thanks Kane for the question. YES. We currently work with more than 300 large enterprises to simplify their customer interactions. We help them streamline...Read more
How often will Lightico be updated with any fixes?
1 comment
Official Response from Lightico
Hi Katie,
Thank you for your feedback. On this, there are a few solutions depending on how your account was deployed and I would like to suggest contacting...Read more
How well does this work with student validation?
1 comment
CC
Hi Ken - thank you for the question. SheerID verifies credentials for 100% of students in 191 countries. Majority of the time students will instantly be...Read more
How does SheerID verification work?
1 comment
MS
There's a few questions that display via a pop-up, that differ based on the program. Verification happens immediately in most cases, unless the person needs...Read more
How does SheerID know I'm a student?
1 comment
Official Response from SheerID
SheerID determines if you are enrolled as a student by instantly connecting with authoritative data sources, like the office of the registrar for a...Read more
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