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At a Glance
LeapXpert
LeapXpert
Star Rating
(14)4.3 out of 5
Market Segments
Small-Business (50.0% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about LeapXpert
Symphony
Symphony
Star Rating
(39)4.1 out of 5
Market Segments
Enterprise (69.4% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Symphony

LeapXpert vs Symphony

  • LeapXpert and Symphony both meet the requirements of our reviewers at a comparable rate.
  • When comparing quality of ongoing product support, reviewers felt that Symphony is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Symphony over LeapXpert.
Pricing
Entry-Level Pricing
LeapXpert
No pricing available
Symphony
No pricing available
Free Trial
LeapXpert
No trial information available
Symphony
No trial information available
Ratings
Meets Requirements
8.5
11
8.5
25
Ease of Use
9.2
11
8.6
25
Ease of Setup
9.7
5
8.9
6
Ease of Admin
9.0
5
Not enough data
Quality of Support
8.6
11
8.9
21
Has the product been a good partner in doing business?
9.0
5
Not enough data
Product Direction (% positive)
8.5
8
8.9
21
Features by Category
Business Instant MessagingHide 13 FeaturesShow 13 Features
Not enough data
8.1
100
Business Instant Messaging
Not enough data
7.9
14
Not enough data
7.7
14
Not enough data
8.7
14
Business Instant Messaging
Not enough data
7.0
9
Not enough data
7.8
9
Business Instant Messaging
Not enough data
8.2
12
Not enough data
8.9
14
Not enough data
8.3
14
Generative AI - Business Instant Messaging
Not enough data
Not enough data
AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Coordination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Software Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Communications GovernanceHide 8 FeaturesShow 8 Features
Not enough data
Not enough data
Policy Management - Digital Communications Governance
Not enough data
Not enough data
Not enough data
Not enough data
Surveillance - Digital Communications Governance
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Digital Communications Governance
Not enough data
Not enough data
Not enough data
Not enough data
Compliance Management - Digital Communications Governance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
LeapXpert
LeapXpert
Symphony
Symphony
LeapXpert and Symphony share no categories
Unique Categories
LeapXpert
LeapXpert is categorized as Digital Communications Governance
Reviews
Reviewers' Company Size
LeapXpert
LeapXpert
Small-Business(50 or fewer emp.)
50.0%
Mid-Market(51-1000 emp.)
28.6%
Enterprise(> 1000 emp.)
21.4%
Symphony
Symphony
Small-Business(50 or fewer emp.)
11.1%
Mid-Market(51-1000 emp.)
19.4%
Enterprise(> 1000 emp.)
69.4%
Reviewers' Industry
LeapXpert
LeapXpert
Information Services
14.3%
Telecommunications
7.1%
Pharmaceuticals
7.1%
Oil & Energy
7.1%
Non-Profit Organization Management
7.1%
Other
57.1%
Symphony
Symphony
Financial Services
44.4%
Information Technology and Services
11.1%
Investment Banking
8.3%
Banking
8.3%
Oil & Energy
5.6%
Other
22.2%
Most Helpful Reviews
LeapXpert
LeapXpert
Most Helpful Favorable Review
Sterling G.
SG
Sterling G.
Verified User in Oil & Energy

I consider LeapXpert FMOP as the most helpful tool due to its glaring advantages. LeapXpert Federated Messaging Orchestration Platform elevates consumer messaging to enterprise grade.

Most Helpful Critical Review
Verified User
G
Verified User in Non-Profit Organization Management

I have not found anything that I dislike.

Symphony
Symphony
Most Helpful Favorable Review
NS
Nilesh S.
Verified User in Financial Services

The best thing about Symphony is the ability to have end-to-end encryption, This is very important for secure communications with your clients about sensitive topics.

Most Helpful Critical Review
Jeff R.
JR
Jeff R.
Verified User in Oil & Energy

It will start with an empty screen even with the most recent updates and patches and will not fix until a reboot is applied. It does not start automatically when rebooting. It sends me e-mails that I missed a message but does not tell me which message I...

Alternatives
LeapXpert
LeapXpert Alternatives
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Symphony
Symphony Alternatives
Slack
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Discussions
LeapXpert
LeapXpert Discussions
Monty the Mongoose crying
LeapXpert has no discussions with answers
Symphony
Symphony Discussions
Monty the Mongoose crying
Symphony has no discussions with answers