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Compare Laserfiche and Tungsten Capture 
Featured Products
At a Glance
Market Segments
Mid-Market (59.8% of reviews)
Mid-Market (50.0% of reviews)
Entry-Level Pricing
$53.00 1 Users Per Year
No pricing available
Laserfiche
Star Rating
(1,161)4.7 out of 5
Market Segments
Mid-Market (59.8% of reviews)
Pros & Cons
Entry-Level Pricing
$53.00 1 Users Per Year
Browse all 3 pricing plansTungsten Capture
Star Rating
(25)4.3 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Tungsten CaptureSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Laserfiche excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Tungsten Capture. Users appreciate its efficiency in document management, highlighting features like automated document creation and approval processes that streamline workflows.
- Users say that Tungsten Capture offers impressive accuracy in data capturing, with its intelligent OCR technology allowing for minimal errors and smooth integration with other systems like BLACKLINE. This makes it a strong contender for organizations focused on precise data extraction.
- Reviewers mention that Laserfiche shines in its ability to centralize document access and sharing, making it a versatile solution for businesses. The program's built-in digitization process is particularly praised for automating document management tasks, which enhances productivity.
- According to verified reviews, Tungsten Capture is noted for its user-friendly setup and ease of use, with many users finding the onboarding process intuitive. This can be a significant advantage for teams looking to implement a new system quickly without extensive training.
- G2 reviewers highlight that Laserfiche's quality of support is a standout feature, with users frequently mentioning responsive customer service and helpful resources. This level of support can be crucial for organizations that require ongoing assistance as they navigate their document management needs.
- Users report that while Tungsten Capture has strong capabilities in document recognition, it currently has fewer recent reviews compared to Laserfiche, which may indicate a need for improvement in user engagement or product updates. This could be a consideration for buyers looking for a solution with a more active user community.
Pricing
Entry-Level Pricing
Laserfiche
Laserfiche Cloud Starter
$53.00
1 Users Per Year
Support paperless goals with a proven document management system. Starts at 1 user.
- Import, store & organize files, bulk import emails and files, full-text search, customizable metadata, Microsoft 365 integration
- Collaborate across content, simultaneous document editing, document versioning, external file sharing, annotations
- Manage access to information, fine-grained access controls, redactions, offline mobile access
Tungsten Capture
No pricing availableFree Trial
Laserfiche
No trial information availableTungsten Capture
No trial information availableRatings
Meets Requirements
9.1
988
8.9
19
Ease of Use
8.8
1,015
9.0
19
Ease of Setup
8.2
735
8.3
7
Ease of Admin
8.5
710
8.1
7
Quality of Support
9.0
945
7.7
18
Has the product been a good partner in doing business?
9.2
709
9.3
7
Product Direction (% positive)
9.5
991
7.5
19
Features by Category
File Management
8.4
32
Not enough data
9.2
33
Not enough data
9.0
31
Not enough data
9.0
31
Not enough data
8.2
29
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
9.0
31
Not enough data
9.1
31
Not enough data
8.2
31
Not enough data
8.7
30
Not enough data
Administration
9.1
31
Not enough data
9.3
31
Not enough data
9.1
31
Not enough data
9.5
29
Not enough data
9.1
29
Not enough data
9.4
29
Not enough data
Platform
9.2
44
Not enough data
8.6
44
Not enough data
9.0
44
Not enough data
8.4
44
Not enough data
Edit
8.9
425
Not enough data
8.9
410
Not enough data
8.7
379
Not enough data
8.9
398
Not enough data
Logistics
9.1
439
Not enough data
8.9
406
Not enough data
8.7
374
Not enough data
9.3
448
Not enough data
9.0
447
Not enough data
Invoice Management
8.9
100
Not enough data
8.5
81
Not enough data
9.1
111
Not enough data
Invoice Processing
8.6
93
Not enough data
7.8
84
Not enough data
9.1
109
Not enough data
8.0
77
Not enough data
Analytics
8.8
94
Not enough data
8.3
74
Not enough data
7.9
74
Not enough data
Integration
8.4
88
Not enough data
8.0
74
Not enough data
8.2
73
Not enough data
Risk
8.5
97
Not enough data
8.7
98
Not enough data
8.6
88
Not enough data
Recovery
8.3
70
Not enough data
8.5
104
Not enough data
Audit
8.5
97
Not enough data
8.4
82
Not enough data
7.8
70
Not enough data
8.0
79
Not enough data
Fraud
8.2
76
Not enough data
8.3
87
Not enough data
8.4
92
Not enough data
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Workflows
8.9
186
|
Verified
Not enough data
8.6
173
|
Verified
Not enough data
9.3
195
|
Verified
Not enough data
Forms
8.8
177
|
Verified
Not enough data
8.9
192
|
Verified
Not enough data
8.6
166
|
Verified
Not enough data
Automation
9.2
195
|
Verified
Not enough data
9.1
183
Not enough data
8.8
177
|
Verified
Not enough data
8.1
131
|
Verified
Not enough data
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
9.1
246
Not enough data
7.3
148
Not enough data
7.3
133
Not enough data
Document Processing
8.9
242
Not enough data
8.7
228
Not enough data
8.0
186
Not enough data
8.5
192
Not enough data
8.4
212
Not enough data
Platform Additional Functionality
8.5
214
Not enough data
8.6
218
Not enough data
8.6
208
Not enough data
Agentic AI - OCR
Not enough data
Not enough data
Customization
9.1
221
Not enough data
9.0
208
Not enough data
9.1
214
Not enough data
9.0
219
Not enough data
Additional Functionality
8.8
192
Not enough data
7.8
165
Not enough data
9.0
215
Not enough data
7.7
142
Not enough data
8.3
180
Not enough data
Generative AI
8.3
126
Not enough data
8.0
123
Not enough data
Process Management
8.9
416
Not enough data
8.7
404
Not enough data
8.9
404
Not enough data
8.5
319
Not enough data
8.2
286
Not enough data
8.5
295
Not enough data
9.1
354
Not enough data
Customization
9.0
445
Not enough data
9.1
450
Not enough data
9.1
448
Not enough data
8.5
386
Not enough data
8.6
386
Not enough data
Collaboration
8.7
419
Not enough data
8.6
395
Not enough data
9.0
424
Not enough data
9.0
431
Not enough data
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
9.1
352
Not enough data
Agentic AI - Enterprise Content Management (ECM)
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
9.1
288
Not enough data
9.4
299
Not enough data
8.9
285
Not enough data
8.9
266
Not enough data
8.7
254
Not enough data
8.8
259
Not enough data
9.2
267
Not enough data
8.5
237
Not enough data
8.8
241
Not enough data
8.9
291
Not enough data
9.0
268
Not enough data
8.0
200
Not enough data
Workflow
9.3
280
Not enough data
9.0
270
Not enough data
9.0
266
Not enough data
9.2
264
Not enough data
8.7
215
Not enough data
Platform
8.6
178
Not enough data
8.9
279
Not enough data
8.6
257
Not enough data
8.9
230
Not enough data
8.4
197
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Laserfiche and Tungsten Capture are categorized as OCR
Unique Categories
Tungsten Capture has no unique categories
Reviews
Reviewers' Company Size
Laserfiche
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tungsten Capture
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
37.9%
Education Management
7.4%
Primary/Secondary Education
5.2%
Higher Education
4.5%
Financial Services
4.3%
Other
40.7%
Human Resources
27.3%
Information Technology and Services
13.6%
Financial Services
13.6%
Utilities
9.1%
Hospital & Health Care
9.1%
Other
27.3%
Alternatives
Discussions
Would it be possible to get a trial version of laserfiche RIO etc (e.g. billed weekly/monthly through dedicated server provider Laserfiche would partner with)? Would be great and safer than an offline I guess?
3 Comments
JS
I don't believe so however, ask a Laserfiche Employee for the Empower Virtual Machine. This is a free virtual environment that mimics the Full version of...Read more
What is the best way to explain Laserfische to a non-user?
3 Comments
GM
Laserfiche started in the 1980's as a means of digitizing paper (hence LaserFICHE as in old school fiche readers) so rooms full of poorly organized paper...Read more
How many individuals in your workplace utilize Laserfiche Forms and Workflow?
2 Comments
HI
20 employees minimum.Read more
Tungsten Capture has no discussions with answers
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