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At a Glance
Lark
Lark
Star Rating
(166)4.5 out of 5
Market Segments
Small-Business (50.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$0.00 50 Users
Browse all 3 pricing plans
Microsoft Teams
Microsoft Teams
Star Rating
(17,578)4.4 out of 5
Market Segments
Enterprise (40.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$4.80 1 User Per Month
Learn more about Microsoft Teams
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Microsoft Teams excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Lark. Users appreciate the platform's ability to integrate chat, video calls, and file sharing into a single interface, making collaboration seamless and efficient.
  • Users say that Microsoft Teams offers a robust implementation process, with many highlighting the intuitive onboarding experience. This ease of setup allows teams to quickly start using the platform without extensive training, which is a notable advantage over Lark's more complex setup.
  • Reviewers mention that while Lark provides a user-friendly experience, particularly with its mobile app, it struggles with the depth of features compared to Microsoft Teams. Users enjoy Lark's versatility for chat and document sharing, but some feel that it lacks the comprehensive tools available in Teams for larger organizations.
  • According to verified reviews, Microsoft Teams shines in its quality of support, with users frequently praising the responsiveness and helpfulness of the support team. In contrast, while Lark's support is rated positively, it does not match the level of satisfaction reported by Teams users.
  • G2 reviewers highlight that Microsoft Teams is particularly favored by enterprise users, who benefit from its extensive features tailored for larger teams. Meanwhile, Lark is more popular among small businesses, which may limit its appeal for larger organizations seeking a more robust solution.
  • Users appreciate Lark's focus on minimizing context switching, as it integrates chat, meetings, and documents effectively. However, many still find that Microsoft Teams offers a more comprehensive suite of tools that better supports complex workflows, making it a preferred choice for teams that require a high level of collaboration.
Pricing
Entry-Level Pricing
Lark
Starter
$0.00
50 Users
Browse all 3 pricing plans
Microsoft Teams
Teams Essentials
$4.80
1 User Per Month
Learn more about Microsoft Teams
Free Trial
Lark
Free Trial is available
Microsoft Teams
No trial information available
Ratings
Meets Requirements
9.3
129
8.9
13,073
Ease of Use
9.0
131
8.8
13,246
Ease of Setup
7.8
35
9.0
3,691
Ease of Admin
8.8
26
8.6
2,034
Quality of Support
8.9
123
8.6
10,521
Has the product been a good partner in doing business?
9.3
26
8.8
2,008
Product Direction (% positive)
9.6
123
8.6
12,503
Features by Category
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant MessagingHide 15 FeaturesShow 15 Features
9.0
92
8.4
10,092
Business Instant Messaging
9.2
85
8.9
8737
9.0
84
8.7
8992
9.1
80
8.4
8363
Business Instant Messaging
9.0
81
9.0
8287
9.1
82
8.9
8226
Business Instant Messaging
9.4
81
8.8
8029
8.9
77
8.8
8257
8.4
71
8.7
7243
Generative AI - Business Instant Messaging
Not enough data
8.2
983
AI - Business Instant Messaging
Not enough data
8.0
963
Not enough data
8.3
961
Not enough data
7.9
951
Not enough data
8.0
951
Agentic AI - Business Instant Messaging
Not enough data
7.9
555
Not enough data
8.0
550
9.2
41
Not enough data
Knowledge Pages
9.4
38
Not enough data
9.4
37
Not enough data
9.4
37
Not enough data
9.3
37
Not enough data
8.9
34
Not enough data
9.3
36
Not enough data
Knowledge Dissemination
8.7
38
Not enough data
9.2
37
Not enough data
9.3
38
Not enough data
9.3
38
Not enough data
9.5
36
Not enough data
8.6
35
Not enough data
9.6
36
Not enough data
9.0
35
Not enough data
9.1
35
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Objectives and Key Results (OKR)Hide 10 FeaturesShow 10 Features
9.1
27
Not enough data
Communication
9.2
26
Not enough data
9.3
25
Not enough data
9.2
25
Not enough data
8.7
25
Not enough data
Goal Creation
9.1
24
Not enough data
9.2
24
Not enough data
9.2
24
Not enough data
9.4
24
Not enough data
Agentic AI - Objectives and Key Results (OKR)
Not enough data
Not enough data
Not enough data
Not enough data
9.3
76
8.8
8,948
Collaboration Tools
9.3
63
9.0
7810
|
Verified
9.4
63
9.1
5576
|
Verified
8.9
59
Feature Not Available
9.6
63
9.2
5757
|
Verified
9.3
63
Feature Not Available
Meeting Coordination
9.5
65
9.0
7365
|
Verified
9.4
61
8.9
6828
|
Verified
9.1
62
8.8
7075
|
Verified
9.3
62
8.9
5541
|
Verified
Software Type
9.4
62
8.8
7136
|
Verified
8.8
59
8.7
5229
|
Verified
9.4
64
9.1
5776
|
Verified
Agentic AI - Video Conferencing
Not enough data
7.8
645
Not enough data
7.8
640
Not enough data
7.8
637
9.2
61
Not enough data
Design
9.5
54
Not enough data
9.3
54
Not enough data
9.1
52
Not enough data
Collaboration
9.7
53
Not enough data
9.7
55
Not enough data
File Types
9.5
52
Not enough data
9.3
52
Not enough data
9.3
46
Not enough data
Edit & Revise
9.1
49
Not enough data
9.2
48
Not enough data
9.5
53
Not enough data
Integrate & Embed
9.7
53
Not enough data
9.2
50
Not enough data
9.4
52
Not enough data
Operating System
9.1
49
Not enough data
9.3
49
Not enough data
8.6
44
Not enough data
Generative AI
8.8
43
Not enough data
8.8
41
Not enough data
8.5
40
Not enough data
8.3
40
Not enough data
8.8
40
Not enough data
Agentic AI - Document Creation
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Talent Acquisition SuitesHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Retail Task ManagementHide 12 FeaturesShow 12 Features
Not enough data
Not enough data
In-store tasks - Retail Task Management Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task management - Retail Task Management Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and reporting - Retail Task Management Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.9
32
Not enough data
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
9.0
29
Not enough data
9.0
27
Not enough data
8.7
27
Not enough data
8.7
26
Not enough data
8.8
26
Not enough data
8.7
26
Not enough data
Platform Additional Functionality
9.1
22
Not enough data
8.8
22
Not enough data
8.6
22
Not enough data
9.0
22
Not enough data
8.7
21
Not enough data
Platform Data
8.7
19
Not enough data
9.1
18
Not enough data
9.4
20
Not enough data
Platform
9.0
27
Not enough data
8.5
26
Not enough data
9.3
26
Not enough data
9.0
27
Not enough data
9.3
26
Not enough data
9.1
27
Not enough data
8.9
26
Not enough data
8.8
27
Not enough data
Recruiting and Onboarding
9.0
20
Not enough data
9.2
21
Not enough data
Note-Taking SoftwareHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Agentic AI - Note-Taking Software
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
AI Note-Taking SoftwareHide 9 FeaturesShow 9 Features
Not enough data
8.4
150
Action Item Detection - AI Note-taking Software
Not enough data
8.5
107
Not enough data
8.7
112
Automatic Transcription - AI Note-taking Software
Not enough data
8.6
111
Collaboration & Sharing - AI Note-taking Software
Not enough data
8.6
108
Language & Accent Support - AI Note-taking Software
Not enough data
8.1
105
Multi-Platform Integration - AI Note-taking Software
Not enough data
8.2
110
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.7
105
Searchable Note Archives - AI Note-taking Software
Not enough data
8.2
100
Speaker Identification - AI Note-taking Software
Not enough data
8.6
107
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Pre-Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Post-Meeting Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Meeting Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Lark
Lark
Microsoft Teams
Microsoft Teams
Lark and Microsoft Teams are categorized as Video Conferencing and Business Instant Messaging
Reviews
Reviewers' Company Size
Lark
Lark
Small-Business(50 or fewer emp.)
50.0%
Mid-Market(51-1000 emp.)
30.0%
Enterprise(> 1000 emp.)
20.0%
Microsoft Teams
Microsoft Teams
Small-Business(50 or fewer emp.)
21.5%
Mid-Market(51-1000 emp.)
38.2%
Enterprise(> 1000 emp.)
40.3%
Reviewers' Industry
Lark
Lark
Information Technology and Services
13.9%
Computer Software
11.3%
Higher Education
7.3%
Marketing and Advertising
6.6%
Internet
4.6%
Other
56.3%
Microsoft Teams
Microsoft Teams
Information Technology and Services
17.2%
Computer Software
9.2%
Financial Services
3.7%
Education Management
3.6%
Marketing and Advertising
3.5%
Other
62.9%
Alternatives
Lark
Lark Alternatives
Zoom Workplace
Zoom Workplace
Add Zoom Workplace
monday Work Management
monday Work Management
Add monday Work Management
Slack
Slack
Add Slack
Notion
Notion
Add Notion
Microsoft Teams
Microsoft Teams Alternatives
Zoom Workplace
Zoom Workplace
Add Zoom Workplace
Google Workspace
Google Workspace
Add Google Workspace
Slack
Slack
Add Slack
Webex Suite
Webex Suite
Add Webex Suite
Discussions
Lark
Lark Discussions
How does Lark app work?
1 Comment
Rachel Q.
RQ
It's one-stop shop for all your work needs. It's like Google Suite on steroids!Read more
Monty the Mongoose crying
Lark has no more discussions with answers
Microsoft Teams
Microsoft Teams Discussions
What software do you need for Microsoft teams?
17 Comments
Alireja G.
AG
You need Office 365 to use Microsoft Teams.Read more
What is the use of Microsoft teams?
17 Comments
Anand P.
AP
Teams can be used to conduct meeting as well as chats can be accessed.Read more
What are Microsoft teams features?
11 Comments
Don B.
DB
Chat, video conferencing, team collaboration.Read more