Compare Knowledge360 and Quid 
At a Glance
Market Segments
Enterprise (43.8% of reviews)
Mid-Market (45.3% of reviews)
Entry-Level Pricing
Starting at $649.00 1 User Per Month
No pricing available
Knowledge360
Star Rating
(16)4.6 out of 5
Market Segments
Enterprise (43.8% of reviews)
Entry-Level Pricing
Starting at $649.00 1 User Per Month
Browse all 3 pricing plansQuid
Star Rating
(304)4.3 out of 5
Market Segments
Mid-Market (45.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about QuidSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Quid excels in "Data Visualization" with a score of 9.8, making it a preferred choice for those who prioritize visual data representation. In contrast, Knowledge360, while still strong, has a slightly lower score of 8.0 in this area.
- Reviewers mention that Knowledge360 offers superior "Quality of Support" with a score of 9.3, which is significantly higher than Quid's score of 8.8. This indicates that users may find more responsive and helpful support when using Knowledge360.
- G2 users highlight that Quid's "Competitor Analysis" feature is rated at 9.0, showcasing its effectiveness in providing insights into competitors. Knowledge360, however, does not have a specific rating for this feature, which may be a consideration for users focused on competitive intelligence.
- Users on G2 report that Knowledge360 shines in "Centralized Platform" functionality, scoring 9.2, which suggests a more integrated experience for users. Quid, while also strong at 8.5, may not offer the same level of seamless integration.
- Reviewers say that Knowledge360's "Customizable Dashboard" feature is rated at 9.2, allowing for a tailored user experience. Quid's score of 8.3 indicates it may not provide the same level of customization, which could be a drawback for users seeking personalized dashboards.
- Users report that Quid's "Journey Optimization" feature is rated at 8.9, indicating a strong capability in enhancing user journeys. Knowledge360 does not have a specific rating for this feature, which may leave some users wanting in terms of optimizing their customer interactions.
Featured Products
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Social Media Listening Tools
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Pricing
Entry-Level Pricing
Knowledge360
GROWTH
Starting at $649.00
1 User Per Month
Monitor your market and competitors
- Monitor Companies
- Build Newsletters
- Track Projects
Quid
No pricing availableFree Trial
Knowledge360
No trial information availableQuid
No trial information availableRatings
Meets Requirements
8.1
13
8.1
263
Ease of Use
8.3
13
7.9
265
Ease of Setup
8.1
8
7.4
141
Ease of Admin
7.5
8
7.7
137
Quality of Support
9.3
12
8.8
254
Has the product been a good partner in doing business?
9.2
8
8.7
139
Product Direction (% positive)
7.1
12
8.4
262
Features by Category
Social Analytics
Not enough data
8.5(won by default)
146
Not enough data
8.4(won by default)
65
Not enough data
7.7(won by default)
136
Not enough data
6.3(won by default)
33
Not enough data
6.9(won by default)
34
Not enough data
7.1(won by default)
12
Not enough data
7.8(won by default)
15
Reports & Dashboards
Not enough data
8.4(won by default)
153
Not enough data
8.5(won by default)
146
Not enough data
7.8(won by default)
127
Not enough data
7.7(won by default)
8
Platform Basics
9.2
10
8.5
14
7.9
7
7.5
14
Platform Data
8.0
5
8.2
17
Not enough data
8.1
17
Not enough data
7.8
16
Platform Content
Not enough data
7.2
13
Platform Reporting
9.2
10
8.3
15
7.8
6
8.4
15
Data Identification
Not enough data
9.0
10
Not enough data
Not enough data
Not enough data
8.5
9
Not enough data
9.2
10
Management
Not enough data
9.8
10
Not enough data
9.3
10
Not enough data
9.3
10
Not enough data
8.8
7
Media Channels
Not enough data
7.1
11
Not enough data
7.6
13
Not enough data
8.8
16
Geographic Coverage
Not enough data
7.6
11
Not enough data
8.6
13
Not enough data
7.8
13
Reporting
Not enough data
8.6
16
Not enough data
8.0
14
Not enough data
8.4
16
Not enough data
8.8
15
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics
Not enough data
8.6
7
|
Verified
Not enough data
8.9
6
|
Verified
Platform Data
Not enough data
7.7
5
|
Verified
Not enough data
8.5
12
|
Verified
Not enough data
9.2
14
|
Verified
Not enough data
9.2
13
|
Verified
Platform Additional Functionality
Not enough data
7.4
7
|
Verified
Not enough data
7.3
8
|
Verified
Not enough data
7.8
10
|
Verified
Data collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Segment Trending
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Listening
Not enough data
8.4
175
Not enough data
7.0
152
Not enough data
9.2
8
Not enough data
8.0
9
Not enough data
7.9
8
Not enough data
9.0
8
Data Management & Analysis
Not enough data
7.6
169
Not enough data
8.2
168
Not enough data
8.7
5
Not enough data
8.8
8
Categories
Categories
Shared Categories
Knowledge360 and Quid are categorized as Competitive Intelligence
Unique Categories
Knowledge360 is categorized as Market Intelligence
Quid is categorized as Customer Journey Analytics, Media Monitoring, Social Media Analytics, Social Media Suites, Social Media Listening Tools, and Technology Scouting
Reviews
Reviewers' Company Size
Knowledge360
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Quid
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Management Consulting
18.8%
Hospital & Health Care
12.5%
Oil & Energy
6.3%
Marketing and Advertising
6.3%
Market Research
6.3%
Other
50.0%
Marketing and Advertising
47.7%
Market Research
7.0%
Public Relations and Communications
5.7%
Management Consulting
4.0%
Consumer Goods
3.0%
Other
32.6%
Most Helpful Reviews
Knowledge360
Most Helpful Favorable Review
Luiz D.
Verified User in Broadcast Media
The system has the potential to be much more than the original Competitive Intelligence concept it was meant to be. We have adopted as an internal Web publishing platform to allow departments to communicate and share their information with the entire...
Most Helpful Critical Review
Verified User in Internet
There can sometimes be too much information, including some that does not pertain to my industry.
Quid
Most Helpful Favorable Review
Gretchen D.
Verified User in Management Consulting
I loved the ability to see sentiment more accurately (Other products I have used didn't fully understand sentiment in slang/modern language). I also appreciated the visualization aspect. There is an immense amount of data that Netbase can pull in, and it...
Most Helpful Critical Review
Verified User in Marketing and Advertising
The NetBase interface isn't very user friendly - it's cluttered and has minor annoyances like the date range defaults to weird dates. Also, I had a hard time trusting the sentiment scores because only really obvious words like "love" and "hate" are coded.
Luiz D.
Verified User in Broadcast Media
The system has the potential to be much more than the original Competitive Intelligence concept it was meant to be. We have adopted as an internal Web publishing platform to allow departments to communicate and share their information with the entire...
Gretchen D.
Verified User in Management Consulting
I loved the ability to see sentiment more accurately (Other products I have used didn't fully understand sentiment in slang/modern language). I also appreciated the visualization aspect. There is an immense amount of data that Netbase can pull in, and it...
Verified User in Internet
There can sometimes be too much information, including some that does not pertain to my industry.
Verified User in Marketing and Advertising
The NetBase interface isn't very user friendly - it's cluttered and has minor annoyances like the date range defaults to weird dates. Also, I had a hard time trusting the sentiment scores because only really obvious words like "love" and "hate" are coded.
Discussions
Knowledge360 has no discussions with answers
Can I verify NetBase's results for accuracy?
1 comment
Official Response from Quid
NetBase's results are completely transparent. Customers can easily verify the accuracy of the data by inspecting every post in the analysis to ensure...Read more
Is NetBase difficult to use?
1 comment
Official Response from Quid
NetBase offers a variety of tools for both analyst and non-analyst users to get the most value from their social listening investment. NetBase also includes...Read more
How long does it take to get trained on NetBase?
1 comment
Official Response from Quid
NetBase provides an intuitive learning portal with extensive training curriculum including how-to videos, searchable knowledge base, and FAQs. The Customer...Read more
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