Compare Jitsi and Zoom Workplace 
At a Glance
Market Segments
Small-Business (62.4% of reviews)
Small-Business (51.4% of reviews)
Entry-Level Pricing
No pricing available
Free
Jitsi
Star Rating
(176)4.3 out of 5
Market Segments
Small-Business (62.4% of reviews)
Entry-Level Pricing
No pricing available
Learn more about JitsiZoom Workplace
Star Rating
(56,091)4.5 out of 5
Market Segments
Small-Business (51.4% of reviews)
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zoom Workplace excels in "Video Streaming" with a score of 9.0, while Jitsi falls slightly behind with a score of 8.8. Reviewers mention that Zoom's video quality is consistently praised for its clarity and reliability during large meetings.
- Reviewers mention that Zoom Workplace's "Quality of Support" is rated at 8.7, which is higher than Jitsi's 7.9. Users on G2 appreciate Zoom's responsive customer service, often highlighting quick resolution times for technical issues.
- Users say that Zoom Workplace offers superior "Session Recording" capabilities with a score of 9.1 compared to Jitsi's 8.1. Reviewers mention that Zoom's recording features are user-friendly and allow for easy access and sharing of recorded sessions.
- G2 users report that Zoom Workplace's "Ease of Setup" is rated at 9.1, while Jitsi's score of 8.6 indicates a more complex initial setup process. Users appreciate Zoom's straightforward onboarding process, which is often highlighted in reviews.
- Reviewers mention that Zoom Workplace shines in "Collaboration Tools," particularly in "Screen Sharing" with a score of 9.2, compared to Jitsi's 8.8. Users report that Zoom's screen sharing is seamless and integrates well with other collaboration features.
- Users on G2 highlight that Zoom Workplace's "Integrations" score of 8.7 is more favorable than Jitsi's 8.4. Reviewers mention that Zoom's ability to integrate with various third-party applications enhances its functionality and user experience.
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Pricing
Entry-Level Pricing
Jitsi
No pricing availableZoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
Jitsi
No trial information availableZoom Workplace
Free Trial is available
Ratings
Meets Requirements
8.7
121
9.2
43,414
Ease of Use
9.0
121
9.1
43,520
Ease of Setup
8.6
41
9.1
13,722
Ease of Admin
8.4
37
9.0
13,019
Quality of Support
7.9
96
8.7
32,134
Has the product been a good partner in doing business?
8.4
33
9.1
12,184
Product Direction (% positive)
8.6
107
8.3
40,800
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6944
|
Verified
Not enough data
9.1
7179
|
Verified
Not enough data
8.8
6374
|
Verified
Collaboration
Not enough data
8.6
5457
|
Verified
Not enough data
9.1
7172
|
Verified
Not enough data
9.0
6916
|
Verified
Not enough data
8.7
5321
|
Verified
Not enough data
9.3
7531
|
Verified
Functionality
Not enough data
8.6
5405
|
Verified
Not enough data
9.0
6691
|
Verified
Not enough data
8.7
5140
|
Verified
Business Instant Messaging
Not enough data
8.8
565
Not enough data
8.8
597
Not enough data
8.6
577
Business Instant Messaging
Not enough data
9.0
568
Not enough data
9.3
573
Business Instant Messaging
Not enough data
9.0
568
Not enough data
9.0
580
Not enough data
8.6
565
Generative AI - Business Instant Messaging
Not enough data
8.5
33
AI - Business Instant Messaging
Not enough data
8.8
33
Not enough data
8.5
32
Not enough data
8.2
33
Not enough data
8.6
33
Design Tools
Not enough data
8.8
280
Not enough data
8.9
269
Not enough data
8.6
273
Not enough data
8.6
273
Not enough data
8.9
277
Communication Tools
Not enough data
8.9
267
Not enough data
9.1
279
Integrations
Not enough data
8.4
274
Not enough data
9.0
263
Software Offering
Not enough data
8.9
263
Not enough data
9.4
278
Not enough data
9.1
266
Presenter Tools
Not enough data
9.0
17692
Not enough data
8.6
13186
|
Verified
Not enough data
8.8
14148
|
Verified
Not enough data
8.9
18184
|
Verified
Conferencing Options
Not enough data
9.1
20252
|
Verified
Not enough data
9.2
20437
|
Verified
Not enough data
9.3
22484
|
Verified
Application Tools
Not enough data
8.9
16792
|
Verified
Not enough data
9.1
20155
|
Verified
Not enough data
8.9
16841
|
Verified
Platform Basics
Not enough data
8.8
247
Not enough data
8.9
261
Not enough data
7.3
237
Platform Content
Not enough data
7.7
232
Not enough data
7.4
235
Not enough data
8.7
244
Platform Additional Functionality
Not enough data
8.0
260
Not enough data
7.5
237
Inbox Tools
Not enough data
7.6
49
Not enough data
8.2
50
Not enough data
8.4
47
Not enough data
8.3
46
Coordination Tools
Not enough data
8.6
52
Not enough data
8.5
50
Not enough data
7.8
48
Software Options
Not enough data
9.1
48
Not enough data
9.0
52
Platform Basics
Not enough data
8.6
43
Not enough data
7.8
41
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
8.3
41
Not enough data
8.2
39
Not enough data
8.2
38
Not enough data
8.6
38
Platform Interoperability
Not enough data
8.7
46
Not enough data
8.2
42
Platform Additional Functionality
Not enough data
8.4
38
Additional Functionality - Visitor Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.5
26
Not enough data
8.6
27
Not enough data
8.8
31
Platform Content
Not enough data
8.4
27
Not enough data
7.9
29
Platform Interoperability
Not enough data
8.6
31
Platform Additional Functionality
Not enough data
8.8
35
Not enough data
8.0
33
Not enough data
8.0
29
Collaboration Tools
8.8
95
|
Verified
9.2
31443
|
Verified
8.6
74
Feature Not Available
8.0
65
Feature Not Available
8.7
79
|
Verified
9.1
15211
|
Verified
9.1
74
9.1
15330
|
Verified
Meeting Coordination
8.1
81
|
Verified
8.9
28755
|
Verified
8.1
83
|
Verified
9.0
27857
|
Verified
8.5
89
|
Verified
8.9
28162
|
Verified
8.8
76
|
Verified
9.0
15717
|
Verified
Software Type
8.4
92
|
Verified
8.9
27259
|
Verified
8.8
76
|
Verified
8.8
14390
|
Verified
8.3
69
|
Verified
9.2
16451
|
Verified
Calendar View
Not enough data
7.9
262
Not enough data
8.2
282
Shared Calendar
Not enough data
8.3
251
Not enough data
8.0
265
Accessibility
Not enough data
8.0
256
Not enough data
7.7
251
Integration
Not enough data
8.0
254
Not enough data
8.0
267
Not enough data
8.2
250
Notifications
Not enough data
8.0
257
Not enough data
7.6
259
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Design
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Collaboration
Not enough data
9.8
7
Not enough data
9.5
7
File Types
Not enough data
9.5
7
Not enough data
9.8
7
Not enough data
9.5
7
Edit & Revise
Not enough data
9.0
7
Not enough data
9.0
7
Not enough data
9.3
7
Integrate & Embed
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.3
7
Operating System
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.3
7
Generative AI
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
9.5
7
Not enough data
9.3
7
Integrations
Not enough data
8.0
540
Not enough data
8.8
561
Not enough data
9.0
570
Not enough data
7.9
534
Not enough data
7.8
531
Branding & Customizatio
Not enough data
8.3
536
Not enough data
8.7
558
Not enough data
8.3
535
Automatic Rules & Configurations
Not enough data
8.6
537
Not enough data
8.7
552
Not enough data
8.6
569
Data
Not enough data
8.9
56
Not enough data
8.6
65
Interaction
Not enough data
8.1
64
Not enough data
8.6
58
Not enough data
8.7
55
Not enough data
8.2
55
Not enough data
8.2
56
Learning
Not enough data
8.3
55
Not enough data
8.3
62
Content Generation
Not enough data
8.7
63
Not enough data
8.5
65
System
Not enough data
8.2
56
Not enough data
8.7
68
Not enough data
8.3
63
Not enough data
8.4
57
Basic Communication - Cloud PBX
Not enough data
9.1
23
Not enough data
8.9
22
Not enough data
9.1
21
Not enough data
8.3
20
Not enough data
9.4
22
Not enough data
8.9
21
Advanced Features - Cloud PBX
Not enough data
8.6
21
Not enough data
9.0
22
Not enough data
9.3
21
Not enough data
8.8
20
Basic Communication
Not enough data
9.2
1523
Not enough data
9.4
1650
Not enough data
8.9
1349
Not enough data
9.3
1649
Not enough data
9.4
1609
Not enough data
9.1
1116
Access
Not enough data
8.7
1027
Not enough data
8.8
1135
Not enough data
9.0
1334
Advanced Features
Not enough data
8.4
890
Not enough data
8.7
865
Not enough data
Feature Not Available
Extensions
Not enough data
9.0
1767
|
Verified
Not enough data
8.9
1747
|
Verified
Not enough data
8.8
1637
Features
Not enough data
8.9
1651
|
Verified
Not enough data
8.8
1586
Not enough data
9.0
2060
|
Verified
Not enough data
9.2
2324
|
Verified
Not enough data
9.3
2402
|
Verified
Not enough data
8.9
1880
|
Verified
Categories
Categories
Shared Categories
Jitsi and Zoom Workplace are categorized as Video Conferencing
Unique Categories
Jitsi has no unique categories
Zoom Workplace is categorized as Cloud PBX Platforms, AI Chatbots, Business Scheduling, Business Instant Messaging, Email Client, Screen Sharing, UCaaS Platforms, Collaborative Whiteboard, Virtual Classroom, Productivity Bots, Visitor Management, Digital Signage, Screen and Video Capture, Calendar, VoIP, and Document Creation
Reviews
Reviewers' Company Size
Jitsi
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.2%
Computer Software
14.5%
Education Management
6.1%
Telecommunications
5.5%
Non-Profit Organization Management
5.5%
Other
53.3%
Information Technology and Services
8.8%
Computer Software
8.2%
Marketing and Advertising
5.6%
Education Management
5.4%
Higher Education
4.6%
Other
67.3%
Most Helpful Reviews
Jitsi
Most Helpful Favorable Review
Lisa W.
Verified User in Telecommunications
Jitsi is a video conferencing and communication tool. Its best feature is its open-source video conferencing, which is secure, easy to use, and free to use. We can solve all kinds of problems through audio and video conferencing with multiple users.
Most Helpful Critical Review
Jennifer O.
Verified User in Marketing and Advertising
Each time a callers signal falters their screen goes black and when it returns, all callers windows are reconfigured/moved to a new position. Significant echo on the audio front.
Zoom Workplace
Most Helpful Favorable Review
Kindy S.
Verified User in Broadcast Media
Zoom is a good platform for attending and hosting meetings and relatively easy to use. Zoom offers a clear quality of sound and video. Zoom Offer us video conferencing, if we want to video chat with friends, we can easily make a group on zoom and start...
Most Helpful Critical Review
Laryssa W.
Verified User in Marketing and Advertising
Ever since Zoom began updating Workplace, especially this year (2024), the experience has steadily declined. They've added so many bells and whistles, yet none of them actually improve our experience with hosting virtual meetings for clients and team...
Lisa W.
Verified User in Telecommunications
Jitsi is a video conferencing and communication tool. Its best feature is its open-source video conferencing, which is secure, easy to use, and free to use. We can solve all kinds of problems through audio and video conferencing with multiple users.
Kindy S.
Verified User in Broadcast Media
Zoom is a good platform for attending and hosting meetings and relatively easy to use. Zoom offers a clear quality of sound and video. Zoom Offer us video conferencing, if we want to video chat with friends, we can easily make a group on zoom and start...
Jennifer O.
Verified User in Marketing and Advertising
Each time a callers signal falters their screen goes black and when it returns, all callers windows are reconfigured/moved to a new position. Significant echo on the audio front.
Laryssa W.
Verified User in Marketing and Advertising
Ever since Zoom began updating Workplace, especially this year (2024), the experience has steadily declined. They've added so many bells and whistles, yet none of them actually improve our experience with hosting virtual meetings for clients and team...
Discussions
What is the way to use it?
1 comment
SR
Jitsi is a very good site, and a user is satisfied.Read more
What are some of the additional features that are available on Jitsi which common users are not aware of?
1 comment
MS
There are a few additional features that may be lesser-known or underutilized:
1. End-to-End Encryption: Jitsi provides an option for end-to-end...Read more
What are the advantages of Jitsi?
1 comment
PG
The use interface, the voice clarity, other key featuresRead more
How do you rate zoom for companies, what advantages does it offer?
48 comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
26 comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
24 comments
K
The word "app" is commonly understood as an abbreviation for "application," typically referring to a software program designed to perform a specific function...Read more
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