Compare Jitsi and Zoom Workplace 
At a Glance
Market Segments
Small-Business (62.5% of reviews)
Small-Business (51.4% of reviews)
Entry-Level Pricing
No pricing available
Free
Jitsi
Star Rating
(180)4.3 out of 5
Market Segments
Small-Business (62.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about JitsiZoom Workplace
Star Rating
(55,740)4.6 out of 5
Market Segments
Small-Business (51.4% of reviews)
Entry-Level Pricing
Free
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zoom Workplace excels in video conferencing with a score of 9.4, while Jitsi's video conferencing score is slightly lower at 9.3. Reviewers mention that Zoom's video quality and stability during large meetings are particularly impressive.
- Reviewers mention that Zoom Workplace offers superior collaboration tools, scoring 9.2 for screen sharing and presentations, compared to Jitsi's scores of 8.8 and 8.5 respectively. Users say that the ease of sharing screens and presenting content is a significant advantage for team meetings.
- G2 users highlight the ease of setup for Zoom Workplace, scoring 9.1, while Jitsi's score of 8.6 indicates some challenges in initial configuration. Users report that Zoom's user-friendly interface makes onboarding new team members seamless.
- Users on G2 mention that Zoom Workplace provides better quality of support with a score of 8.7, compared to Jitsi's 7.9. Reviewers say that timely and effective customer service is crucial for businesses relying on these tools.
- Reviewers say that Zoom Workplace's integration capabilities are robust, particularly with MS Teams and Google Meet, scoring 8.9 and 7.9 respectively. In contrast, Jitsi's integration options are perceived as more limited, which users report can hinder workflow efficiency.
- Users report that Zoom Workplace shines in its mobile application usability, scoring 9.0, while Jitsi's mobile app score is lower at 8.5. Reviewers mention that the mobile experience is critical for remote teams needing to stay connected on the go.
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Pricing
Entry-Level Pricing
Jitsi
No pricing availableZoom Workplace
Basic
Free
- Meetings: up to 40 minutes per meeting
- Number of meetings: Unlimited
- 100 Attendees per meeting
Free Trial
Jitsi
No trial information availableZoom Workplace
Free Trial is available
Ratings
Meets Requirements
8.8
124
9.2
43,105
Ease of Use
9.0
124
9.1
43,215
Ease of Setup
8.6
44
9.1
13,567
Ease of Admin
8.3
38
9.0
12,837
Quality of Support
7.8
98
8.7
31,859
Has the product been a good partner in doing business?
8.2
34
9.1
12,004
Product Direction (% positive)
8.6
110
8.3
40,506
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Sharing
Not enough data
9.0
6907
|
Verified
Not enough data
9.1
7140
|
Verified
Not enough data
8.8
6339
|
Verified
Collaboration
Not enough data
8.6
5423
|
Verified
Not enough data
9.1
7132
|
Verified
Not enough data
9.0
6879
|
Verified
Not enough data
8.7
5289
|
Verified
Not enough data
9.3
7492
|
Verified
Functionality
Not enough data
8.6
5368
|
Verified
Not enough data
9.0
6654
|
Verified
Not enough data
8.7
5106
|
Verified
Business Instant Messaging
Not enough data
8.8
553
Not enough data
8.9
581
Not enough data
8.6
563
Business Instant Messaging
Not enough data
9.1
555
Not enough data
9.3
559
Business Instant Messaging
Not enough data
9.0
555
Not enough data
9.0
565
Not enough data
8.7
551
Generative AI - Business Instant Messaging
Not enough data
8.8
47
AI - Business Instant Messaging
Not enough data
8.9
47
Not enough data
8.7
46
Not enough data
8.5
47
Not enough data
8.9
47
Grammar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Type
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Design Tools
Not enough data
8.8
271
Not enough data
8.9
260
Not enough data
8.6
264
Not enough data
8.7
264
Not enough data
8.9
268
Communication Tools
Not enough data
8.9
258
Not enough data
9.2
270
Integrations
Not enough data
8.4
265
Not enough data
9.0
254
Software Offering
Not enough data
9.0
255
Not enough data
9.4
269
Not enough data
9.2
257
Presenter Tools
Not enough data
9.0
17543
Not enough data
8.6
13055
|
Verified
Not enough data
8.8
13998
|
Verified
Not enough data
8.9
18022
|
Verified
Conferencing Options
Not enough data
9.1
20084
|
Verified
Not enough data
9.2
20255
|
Verified
Not enough data
9.3
22293
|
Verified
Application Tools
Not enough data
8.9
16636
|
Verified
Not enough data
9.1
19978
|
Verified
Not enough data
8.9
16693
|
Verified
Platform Basics
Not enough data
8.8
241
Not enough data
8.9
256
Not enough data
7.3
230
Platform Content
Not enough data
7.7
225
Not enough data
7.4
227
Not enough data
8.7
238
Platform Additional Functionality
Not enough data
8.0
253
Not enough data
7.5
230
Inbox Tools
Not enough data
7.6
50
Not enough data
8.2
51
Not enough data
8.5
48
Not enough data
8.3
47
Coordination Tools
Not enough data
8.5
53
Not enough data
8.5
51
Not enough data
7.9
49
Software Options
Not enough data
9.1
49
Not enough data
8.9
52
Platform Basics
Not enough data
8.7
39
Not enough data
7.9
37
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
8.3
37
Not enough data
8.4
35
Not enough data
8.3
35
Not enough data
8.6
34
Platform Interoperability
Not enough data
8.7
42
Not enough data
8.2
38
Platform Additional Functionality
Not enough data
8.6
34
Additional Functionality - Visitor Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.5
23
Not enough data
8.8
24
Not enough data
8.9
28
Platform Content
Not enough data
8.5
24
Not enough data
8.2
26
Platform Interoperability
Not enough data
8.5
28
Platform Additional Functionality
Not enough data
8.8
30
Not enough data
8.2
29
Not enough data
8.3
26
Collaboration Tools
8.8
97
|
Verified
9.2
31208
|
Verified
8.5
77
Feature Not Available
7.9
68
Feature Not Available
8.7
82
|
Verified
9.1
15039
|
Verified
9.0
76
9.1
15160
|
Verified
Meeting Coordination
8.0
84
|
Verified
8.9
28528
|
Verified
8.1
85
|
Verified
9.0
27637
|
Verified
8.5
92
|
Verified
8.9
27944
|
Verified
8.8
79
|
Verified
9.0
15540
|
Verified
Software Type
8.4
95
|
Verified
8.9
27028
|
Verified
8.7
79
|
Verified
8.8
14223
|
Verified
8.3
71
|
Verified
9.2
16269
|
Verified
Calendar View
Not enough data
8.0
264
Not enough data
8.3
283
Shared Calendar
Not enough data
8.3
255
Not enough data
8.1
268
Accessibility
Not enough data
8.0
258
Not enough data
7.7
254
Integration
Not enough data
8.0
257
Not enough data
8.0
269
Not enough data
8.3
253
Notifications
Not enough data
8.0
260
Not enough data
7.6
261
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Design
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.5
7
Collaboration
Not enough data
9.8
7
Not enough data
9.5
7
File Types
Not enough data
9.5
7
Not enough data
9.8
7
Not enough data
9.5
7
Edit & Revise
Not enough data
9.0
7
Not enough data
9.0
7
Not enough data
9.3
7
Integrate & Embed
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.3
7
Operating System
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
9.3
7
Generative AI
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
9.3
7
Not enough data
9.5
7
Not enough data
9.3
7
Integrations
Not enough data
8.0
552
Not enough data
8.8
573
Not enough data
9.0
581
Not enough data
7.9
548
Not enough data
7.8
544
Branding & Customizatio
Not enough data
8.3
549
Not enough data
8.6
571
Not enough data
8.3
549
Automatic Rules & Configurations
Not enough data
8.6
551
Not enough data
8.7
565
Not enough data
8.6
581
Seating Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tech Stack
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
8.9
53
Not enough data
8.6
62
Interaction
Not enough data
8.2
61
Not enough data
8.6
55
Not enough data
8.7
52
Not enough data
8.3
52
Not enough data
8.2
53
Learning
Not enough data
8.4
52
Not enough data
8.4
59
Content Generation
Not enough data
8.8
60
Not enough data
8.6
62
System
Not enough data
8.2
53
Not enough data
8.6
65
Not enough data
8.4
60
Not enough data
8.5
54
Scalability and Performance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cost and Efficiency - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration and Extensibility - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and Compliance - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usability and Support - Generative AI Infrastructure
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Prep - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Automation - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Insights - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Accessibility - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
9.0
1741
|
Verified
Not enough data
8.9
1717
|
Verified
Not enough data
8.8
1613
Features
Not enough data
8.9
1623
|
Verified
Not enough data
8.8
1564
Not enough data
9.0
2033
|
Verified
Not enough data
9.2
2292
|
Verified
Not enough data
9.3
2370
|
Verified
Not enough data
8.9
1854
|
Verified
Categories
Categories
Shared Categories
Jitsi and Zoom Workplace are categorized as Video Conferencing
Unique Categories
Jitsi has no unique categories
Zoom Workplace is categorized as Desk Booking, Business Scheduling, Business Instant Messaging, Email Client, Screen Sharing, UCaaS Platforms, Collaborative Whiteboard, Virtual Classroom, Productivity Bots, Visitor Management, Digital Signage, Document Creation, Screen and Video Capture, Calendar, Generative AI Infrastructure, AI Writing Assistant, AI Meeting Assistants, and AI Chatbots
Reviews
Reviewers' Company Size
Jitsi
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoom Workplace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.9%
Computer Software
14.3%
Education Management
6.0%
Telecommunications
5.4%
Non-Profit Organization Management
5.4%
Other
54.2%
Information Technology and Services
8.8%
Computer Software
8.2%
Marketing and Advertising
5.6%
Education Management
5.4%
Higher Education
4.7%
Other
67.2%
Most Helpful Reviews
Jitsi
Most Helpful Favorable Review
Katherine F.
Verified User in Marketing and Advertising
I can remotely control other devices through an Internet connection. I can make video calls efficiently and encourage communication and problem solving in the company. It is easy to use, the interface is suitable for achieving great things. Its support...
Most Helpful Critical Review
Jennifer O.
Verified User in Marketing and Advertising
Each time a callers signal falters their screen goes black and when it returns, all callers windows are reconfigured/moved to a new position. Significant echo on the audio front.
Zoom Workplace
Most Helpful Favorable Review
Kindy S.
Verified User in Broadcast Media
Zoom is a good platform for attending and hosting meetings and relatively easy to use. Zoom offers a clear quality of sound and video. Zoom Offer us video conferencing, if we want to video chat with friends, we can easily make a group on zoom and start...
Most Helpful Critical Review
Laryssa W.
Verified User in Marketing and Advertising
Ever since Zoom began updating Workplace, especially this year (2024), the experience has steadily declined. They've added so many bells and whistles, yet none of them actually improve our experience with hosting virtual meetings for clients and team...
Katherine F.
Verified User in Marketing and Advertising
I can remotely control other devices through an Internet connection. I can make video calls efficiently and encourage communication and problem solving in the company. It is easy to use, the interface is suitable for achieving great things. Its support...
Kindy S.
Verified User in Broadcast Media
Zoom is a good platform for attending and hosting meetings and relatively easy to use. Zoom offers a clear quality of sound and video. Zoom Offer us video conferencing, if we want to video chat with friends, we can easily make a group on zoom and start...
Jennifer O.
Verified User in Marketing and Advertising
Each time a callers signal falters their screen goes black and when it returns, all callers windows are reconfigured/moved to a new position. Significant echo on the audio front.
Laryssa W.
Verified User in Marketing and Advertising
Ever since Zoom began updating Workplace, especially this year (2024), the experience has steadily declined. They've added so many bells and whistles, yet none of them actually improve our experience with hosting virtual meetings for clients and team...
Discussions
What is the way to use it?
1 comment
SR
Jitsi is a very good site, and a user is satisfied.Read more
What are some of the additional features that are available on Jitsi which common users are not aware of?
1 comment
MS
There are a few additional features that may be lesser-known or underutilized:
1. End-to-End Encryption: Jitsi provides an option for end-to-end...Read more
What are the advantages of Jitsi?
1 comment
PG
The use interface, the voice clarity, other key featuresRead more
How do you rate zoom for companies, what advantages does it offer?
48 comments
MC
Zoom is very good. I use it in teaching my classes because of the control it gives the host. Google Meet is a close second for me. Zoom allows you to use...Read more
What does Zoom do?
26 comments
DB
A unified communications platform that works as a soft phone and video conference tool both in desktop and mobile devices. Easy to use, integrated with all...Read more
What software do I need for zoom?
24 comments
K
The word "app" is commonly understood as an abbreviation for "application," typically referring to a software program designed to perform a specific function...Read more
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