Compare Jamf Now and NinjaOne 
At a Glance
Market Segments
Mid-Market (52.5% of reviews)
Mid-Market (49.3% of reviews)
Entry-Level Pricing
$4.00 1 Device Per Month
No pricing available
Jamf Now
Star Rating
(43)4.4 out of 5
Market Segments
Mid-Market (52.5% of reviews)
Entry-Level Pricing
$4.00 1 Device Per Month
Learn more about Jamf NowNinjaOne
Star Rating
(1,859)4.7 out of 5
Market Segments
Mid-Market (49.3% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Jamf Now excels in Device Enrollment with a score of 9.1, making it easy for organizations to onboard new devices quickly. In contrast, NinjaOne's score of 8.3 in this area indicates it may not be as seamless for device onboarding.
- Reviewers mention that Jamf Now's Ease of Use is rated at 9.5, which is higher than NinjaOne's 9.2. This suggests that users find Jamf Now more intuitive and user-friendly, particularly for those who may not be tech-savvy.
- G2 users highlight Jamf Now's strong performance in Apple Support with a score of 9.5, making it a preferred choice for organizations heavily invested in Apple devices. NinjaOne, with a score of 8.1, may not provide the same level of specialized support for Apple products.
- Users on G2 report that NinjaOne shines in Patch Management with a score of 9.0, indicating robust capabilities in keeping software up to date. Jamf Now, while still competent, has a lower score in this area, suggesting it may not be as comprehensive in managing patches.
- Reviewers mention that Jamf Now's Quality of Support is rated at 9.2, which is comparable to NinjaOne's 9.3. However, users have noted that Jamf Now's support is particularly responsive for Apple-related queries, giving it an edge in that niche.
- Users say that NinjaOne's Remote Monitoring capabilities are rated at 9.4, which is higher than Jamf Now's score of 9.3. This indicates that NinjaOne may offer more effective tools for real-time monitoring of devices, which is crucial for IT management.
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Pricing
Entry-Level Pricing
Jamf Now
Jamf Now
$4.00
1 Device Per Month
First 3 devices are free
- https://signup.jamfnow.com/?gclid=CjwKCAjwuJ2xBhA3EiwAMVjkVNvM86gjxqqd1R4OahMqt7u6jIZzrYKXY9Un6rXLmDtUWk7lB5vpDhoCEgYQAvD_BwE&attr=google_ads-brand-search-shared&utm_content=17808946542_137834231894_jamf%20now%20pricing_e_c_g&utm_medium=referral&utm_source=www.jamf.com&_lab=3377700572881010
NinjaOne
No pricing availableFree Trial
Jamf Now
Free Trial is available
NinjaOne
Free Trial is available
Ratings
Meets Requirements
8.9
27
9.1
1,706
Ease of Use
9.5
27
9.2
1,723
Ease of Setup
9.1
22
9.3
1,568
Ease of Admin
9.2
22
9.3
1,540
Quality of Support
9.2
24
9.3
1,645
Has the product been a good partner in doing business?
9.8
22
9.5
1,507
Product Direction (% positive)
9.1
27
9.8
1,705
Features by Category
Administration
Not enough data
8.2
309
Not enough data
8.7
323
Not enough data
8.3
329
Service Desk
Not enough data
8.3
325
Not enough data
8.1
321
Not enough data
8.1
302
Management
Not enough data
8.4
309
Not enough data
9.0
313
Not enough data
8.7
295
Not enough data
8.8
295
Not enough data
8.5
279
Functionality
Not enough data
7.6
291
Not enough data
8.6
302
Not enough data
8.9
314
Not enough data
8.9
318
Compatibility
Not enough data
8.7
134
Not enough data
7.9
118
Not enough data
8.2
117
Not enough data
8.0
112
Management
Not enough data
Feature Not Available
Not enough data
8.2
128
Not enough data
8.6
129
Not enough data
8.8
138
Not enough data
9.1
135
Compliance
Not enough data
8.8
121
Not enough data
8.3
116
Not enough data
Feature Not Available
Functionality
Not enough data
Feature Not Available
Not enough data
8.6
149
Not enough data
8.8
157
Not enough data
8.3
152
Not enough data
Feature Not Available
Compatibility
Not enough data
8.8
161
Not enough data
8.4
153
Not enough data
8.3
148
Management
Not enough data
8.3
151
Not enough data
8.8
154
Not enough data
8.6
154
Administration
Not enough data
9.3
1024
|
Verified
Not enough data
8.0
840
Not enough data
8.6
969
|
Verified
Monitoring and Management
Not enough data
9.3
1019
|
Verified
Not enough data
8.5
946
Not enough data
8.7
988
|
Verified
Not enough data
9.0
1020
|
Verified
Organization
Not enough data
8.0
822
|
Verified
Service Management
Not enough data
7.3
816
Not enough data
9.1
968
|
Verified
Not enough data
8.6
900
|
Verified
Scope
Not enough data
9.0
124
Not enough data
9.0
132
Security
Not enough data
8.6
130
Not enough data
8.3
113
Not enough data
7.4
114
Management
Not enough data
9.0
126
Not enough data
8.8
127
Not enough data
8.8
119
Not enough data
8.7
121
Not enough data
8.1
109
Functionality
Not enough data
8.9
397
Not enough data
9.0
411
Not enough data
8.3
367
Not enough data
8.8
363
Management
Not enough data
8.4
335
Not enough data
8.4
341
Not enough data
7.8
305
Monitoring
Not enough data
9.2
340
|
Verified
Not enough data
9.1
340
|
Verified
Not enough data
8.4
299
|
Verified
Management Tools
Not enough data
8.4
293
Not enough data
8.7
308
|
Verified
Not enough data
8.5
293
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Asset Inventory
Not enough data
9.0
613
Not enough data
8.9
607
Not enough data
7.9
551
Not enough data
Feature Not Available
Not enough data
8.3
563
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Management
Not enough data
9.1
570
Not enough data
8.7
533
Not enough data
8.0
506
Not enough data
8.3
534
Administration
Not enough data
9.1
757
Not enough data
8.7
729
Not enough data
7.8
659
Not enough data
9.2
755
Not enough data
8.9
707
Not enough data
8.8
734
Maintenance
Not enough data
9.2
749
Not enough data
7.7
594
Communication
Not enough data
7.8
625
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.0
575
Security
Not enough data
8.1
607
Not enough data
8.3
638
Device Support
Not enough data
7.4
612
Not enough data
8.4
657
Not enough data
8.4
648
Performance
Not enough data
8.2
705
Functionality
Not enough data
8.8
142
Not enough data
7.9
124
Not enough data
8.1
125
Not enough data
8.5
134
Performance
Not enough data
8.6
143
Not enough data
8.4
133
Not enough data
Feature Not Available
Not enough data
8.6
138
Generative AI
Not enough data
Feature Not Available
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
9.4
14
8.3
148
Operating System
5.8
14
9.1
166
9.5
20
8.0
163
Feature Not Available
8.0
160
Management
9.0
21
8.3
161
8.2
17
7.8
152
9.2
10
7.9
153
Feature Not Available
7.9
154
8.8
14
7.9
154
Security
9.9
16
8.4
156
9.9
20
8.3
154
Analysis
Not enough data
8.0
283
Platform
Not enough data
7.6
274
Not enough data
8.9
286
Not enough data
8.0
268
Not enough data
8.5
284
Not enough data
8.2
279
Security
Not enough data
8.6
288
Not enough data
9.1
293
Not enough data
7.4
270
Not enough data
8.6
279
Not enough data
8.0
267
Categories
Categories
Shared Categories
Jamf Now and NinjaOne are categorized as Mobile Device Management (MDM)
Unique Categories
Jamf Now has no unique categories
NinjaOne is categorized as PC Backup, Unified Endpoint Management (UEM), Remote Monitoring & Management (RMM), Online Backup, Server Backup, IT Service Management (ITSM) Tools, Patch Management, IT Asset Management, Remote Support, Endpoint Management, Incident Management, Enterprise IT Management, and Network Monitoring
Reviews
Reviewers' Company Size
Jamf Now
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
17.5%
Computer Software
7.5%
Retail
5.0%
Real Estate
5.0%
Management Consulting
5.0%
Other
60.0%
Information Technology and Services
28.0%
Computer & Network Security
13.2%
Hospital & Health Care
4.3%
Computer Software
3.3%
Manufacturing
3.1%
Other
48.1%
Most Helpful Reviews
Jamf Now
Most Helpful Favorable Review
Brandon S.
Verified User in Construction
The interface is very pleasing to use everyday
Most Helpful Critical Review
Verified User in Higher Education
the limitations and the extension of more onboarding with a paid subscription.
NinjaOne
Most Helpful Favorable Review
Robert M.
Verified User in Computer & Network Security
I love NinjaOne's Customer Support. Any software our company deals with always has excellent customer service. If we are down, we want to be able to call on a trusted support team to get them resolved quickly, which Ninja has always strived with. Their...
Most Helpful Critical Review
Damon W.
Verified User in Computer & Network Security
The truth behind the data was typically unreliable. Things like agents online/offline, pushing Windows Patches - whether they were deployed or not, reboot scripts, etc. This was a major issue. Also, had trouble with the TeamViewer plugin working properly.
Brandon S.
Verified User in Construction
The interface is very pleasing to use everyday
Robert M.
Verified User in Computer & Network Security
I love NinjaOne's Customer Support. Any software our company deals with always has excellent customer service. If we are down, we want to be able to call on a trusted support team to get them resolved quickly, which Ninja has always strived with. Their...
Verified User in Higher Education
the limitations and the extension of more onboarding with a paid subscription.
Damon W.
Verified User in Computer & Network Security
The truth behind the data was typically unreliable. Things like agents online/offline, pushing Windows Patches - whether they were deployed or not, reboot scripts, etc. This was a major issue. Also, had trouble with the TeamViewer plugin working properly.
Discussions
What can you do with Jamf now?
1 comment
JM
Manage your Apple mobile devices – iOS, IPadOS adn macOS. You can buy them from an authorized dealer and then see then in your own MDM environment once...Read more
What is the difference between Jamf now and Jamf now plus?
1 comment
JM
The current most value plan for SMBs is called Jamf Fundamanetals, and it essentially Now Plus. It offers more features.Read more
Jamf Now has no more discussions with answers
Do I need a WSUS Server to enable patch management on Windows devices?
6 comments
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
How do I make a script to block all users on a PC from executive .MSI / .exe files?
2 comments
PR
Their accounts should be regular users. Their accounts should not be administrators.Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 comments
BA
Hey Sam,
We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
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