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Kandji Reviews & Product Details

Kandji Overview

What is Kandji?

We’re Kandji: the Apple device management and security platform that empowers secure and productive global work. Through advanced automation and thoughtful experiences, we’re bringing much-needed harmony to the way admins, end-users, and global teams work today and tomorrow.

Kandji Details
Product Website
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Kandji Community
Languages Supported
English
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Product Description

Kandji allows you to effortlessly configure and enforce advanced macOS security parameters with just a few clicks. Continuous endpoint monitoring and auto-remediation make staying in compliance a breeze.

How do you position yourself against your competitors?

What makes Kandji unlike any other device management solution on the market is our focus on automation. We’ve fine-tuned our platform to help save our customers hours of repetitive tasks, freeing up time for work that really requires their expertise. Our growing library of pre-built automations and workflows, along with blueprint templates, is the key to this new way of doing device management.


Seller Details
Seller
Kandji
Company Website
Year Founded
2018
HQ Location
San Diego, California
Twitter
@KandjiMDM
3 Twitter followers
LinkedIn® Page
www.linkedin.com
297 employees on LinkedIn®
Description

Kandji, the Device Harmony platform for Apple devices in the enterprise, tears down the wall between IT and InfoSec teams to keep Apple users secure and productive. In the past, these teams pursued their mandates independently — InfoSec handled security, while IT managed user devices. But in a world where user security and productivity are C-level priorities, they need shared intelligence, automation and workflows to win. Kandji’s Device Harmony platform deeply connects IT and InfoSec capabilities that were previously spread out across five different product categories: Device Management, Vulnerability Management, Endpoint Detection and Response, Endpoint Visibility, and Endpoint Compliance. Kandji bridges these capabilities with shared intelligence, automation, and workflows designed for the cross-functional manner in which these teams now work. Visit Kandji.io to request your free trial today.


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Recent Kandji Reviews

Malcolm A.
MA
Malcolm A.Mid-Market (51-1000 emp.)
5.0 out of 5
"It has been really easy to pickup Kandji. We have been using it for three years now."
Very streamlined, easy navigate UI, API tools outside of Kandji allow for custom configurations. Customer support is very responsive and helpful. V...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Thoughtful and innovative"
The direction that Kandji is going in, they innovate thoughtful and creative solutions to problems we don't have yet. Sales team is friendly and ...
CC
Christian C.Mid-Market (51-1000 emp.)
5.0 out of 5
"Kandji - Varo"
Kandji is an all in one solution for our macOS fleet. It handles app deployments, enhanced endpoint security management and all around functionalit...
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1 person requested security information

Kandji Media

Kandji Demo - Automated patch management
In addition to supporting App Store apps and custom apps, Kandji is redefining automated patch management with Auto Apps, a library of business applications that we pre-package, host, and patch – forever.
Kandji Demo - 150+ automations
The industry’s first MDM with a pre-built library of security controls, powered by our macOS agent, that automatically remediate, even when devices are offline.
Kandji Demo - Automated deployment
Set up and configure devices for new employees instantly and remotely, without IT having to physically touch the device.
Kandji Demo - The modern MDM for Apple
You’ve chosen Apple, and we’ve designed a device management experience to match.
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584 Kandji Reviews

4.7 out of 5
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584 Kandji Reviews
4.7 out of 5
584 Kandji Reviews
4.7 out of 5

Kandji Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for KandjiQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
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Andrew F.
AF
Senior Desktop Support Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Kandji?

With the recent release and support of Assignment Maps, we have consolidated over 20 Blueprints into a single Assignment Map for Macs and another for iPads. This has been a game-changer for our team members who support everyday users. Whenever I encountered issues or needed clarification, I was able to reach out to support and connect within minutes, receiving helpful and actionable information. Integrating Kandji into our environment has been seamless—enrolling devices is straightforward, and deploying new software and scripts is nearly effortless. I frequently use Kandji to monitor device compliance and develop in-house tools leveraging their API. Review collected by and hosted on G2.com.

What do you dislike about Kandji?

One of my biggest frustrations is certain aspects of the UI when it comes to reporting on Library apps. I've had to develop in-house applications to manipulate device return data by status, providing us with actionable reporting that includes the full name and email of the user assigned to the device, paired with the serial number and the status within the Library app. Since Kandji has easy access to this information, the ability to include these fields and make the list easily exportable would be highly beneficial. While I was able to quickly leverage their API to manipulate this data within my own tool, having native support for this functionality would be a valuable addition. Review collected by and hosted on G2.com.

What problems is Kandji solving and how is that benefiting you?

Kandji is solving the challenge of efficient device management, particularly in streamlining reporting, compliance monitoring, and software deployment. With features like Assignment Maps, we have significantly reduced complexity by consolidating over 20 Blueprints into just two Assignment Maps, making it easier to manage Macs and iPads. The seamless integration into our environment simplifies device enrollment, software implementation, and script deployment, saving time and effort. Additionally, while Kandji’s built-in reporting has some limitations, its robust API allows us to develop in-house tools to manipulate and extract actionable data, ensuring we have full visibility and control over our fleet. This has greatly improved operational efficiency and support for our team. Review collected by and hosted on G2.com.

Derek K.
DK
Sr. Manager, Information Security &amp; IT
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Kandji?

I absolutlely love how simple it is to manage the platform, and if there isn't something I know how to there are endless comprehensive help center articles that provide me with the information I need in order to self-resolve my issue. I've put my full trust within the Kandji platform for about 5 years now, and they continue to constantly deliver just what I am looking for in order to manage my enterprise Apple devices. I have replaced Kandji competitor applications within 4 companies now, and implementation is a cinch and simple automated deployment! Review collected by and hosted on G2.com.

What do you dislike about Kandji?

I don't have much bad to say about Kandji other than it can't manage Windows devices and I have to use a separate solution to manage the 6 PCs I have within my enviornment. Review collected by and hosted on G2.com.

What problems is Kandji solving and how is that benefiting you?

Kandji makes it simple for me to manage my entire enterprise Apple assets in a streamlined manner; assignment maps are next level in that I can apply contextual device configurations that sync with my identity provider making it a breeze to create a base device config and have it change based on wether or not someon is droppped into a new group via the IdP. Review collected by and hosted on G2.com.

Admir J.
AJ
Senior IT Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Kandji?

I love how Kandji simplifies managing a large fleet of Apple devices, from deploying apps and enforcing security policies to staying on top of updates. The implementation process was surprisingly easy, saving us a lot of time and effort right from the start. Their documentation is clear and thorough, making it a breeze to learn new features and troubleshoot without getting stuck. On top of that, Kandji’s customer support is fantastic—responsive, knowledgeable, and always willing to go the extra mile. The automation options are a huge plus, too, reducing repetitive tasks and helping us maintain a consistent environment across all our devices. Review collected by and hosted on G2.com.

What do you dislike about Kandji?

I’d love to see deeper integration with Okta that allows us to pull additional user attributes directly into Kandji. That way, we could maintain and manage devices more effectively using the full range of user information. Also, the recent UI change for device management wasn’t as popular with my team; we found the old interface more intuitive. Having the option to switch between the old and new layout—or at least gradually phase in changes—would ease adoption and help us work more efficiently. Review collected by and hosted on G2.com.

What problems is Kandji solving and how is that benefiting you?

Kandji helps us overcome a range of challenges in managing our fleet of Apple devices. Before using Kandji, we spent a lot of time manually setting up new Macs and iPhones. Now, Kandji automates most of those repetitive tasks—pushing updates, enforcing configurations, and monitoring compliance—so our IT team can focus on higher-value projects. Onboarding new employees has also become much smoother: they receive a properly configured device on day one without extra steps or delays. Overall, it has significantly reduced our administrative overhead, improved security, and created a more consistent user experience across the company. Review collected by and hosted on G2.com.

MB
Chief of Staff
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Kandji?

Kandji is incredibly easy to set up, and its deep integration with AAD made user management seamless. We needed an MDM solution urgently, and within a day, we had it fully up and running.

One of the standout features for us has been Kandji’s chatbot support, which provided timely and effective assistance whenever we needed it. Additionally, the deployment of App Store apps, custom apps, custom scripts and Auto Apps has been a game-changer for our organization, making software distribution effortless and efficient.

One of the standout features of Kandji is Kandji Liftoff, which provides a seamless first-time setup experience for new Mac users. It not only guides users through the onboarding process but also allows for deep customization, ensuring that new team members feel right at home from the moment they power on their device. Review collected by and hosted on G2.com.

What do you dislike about Kandji?

The Microsoft SSO login for Mac was a bit tricky to set up initially, requiring some extra configuration and troubleshooting. However, once the initial setup was complete, the integration worked smoothly without any further issues. Review collected by and hosted on G2.com.

What problems is Kandji solving and how is that benefiting you?

Managing all our Macs in our organization keeping them compliant and updated. Review collected by and hosted on G2.com.

Brian U.
BU
CTO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Kandji?

I’m incredibly impressed with Kandji’s user-friendly interface and robust feature set. As a first-time MDM user, I was initially overwhelmed by the prospect of setting everything up. However, Kandji’s extensive help articles, responsive live chat, and other support channels made the entire onboarding process remarkably smooth and stress-free. The customer service team consistently goes above and beyond, providing clear, detailed guidance whenever I have questions. Overall, Kandji strikes an excellent balance between ease of use and powerful functionality—making it a top choice for anyone seeking a reliable, straightforward MDM solution. Review collected by and hosted on G2.com.

What do you dislike about Kandji?

While I find Kandji to be generally intuitive, there’s certainly room for further refinement in the UI/UX. That said, in the relatively short time our team has been using the platform, we’ve already seen a steady stream of updates addressing some of these areas. It’s clear that the Kandji team is both aware of user feedback and committed to making meaningful improvements over time. Review collected by and hosted on G2.com.

What problems is Kandji solving and how is that benefiting you?

Kandji solves our Apple device management challenges by streamlining setup, compliance, and security across the board. Tasks like app deployment, software updates, and policy enforcement are now largely automated, saving us valuable time and reducing human error. We also recently started using Kandji’s EDR (Endpoint Detection and Response), which provides real-time monitoring and threat detection for our devices. This extra layer of security further enhances our protection against potential threats and gives us added peace of mind. Overall, Kandji has helped us efficiently manage our fleet while maintaining a high standard of security. Review collected by and hosted on G2.com.

LG
IT Support Team Lead
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Kandji?

Ease of use is the reason we decided to go with Kandji.

We had a tight deadlines and a team of people which would be very much affected if the integration period would be heavy.

Integration was fairly easy for us as we managed to onboard 500 laptops in less 6 months starting completly from scratch where even our Apple Business Manager was intrdocuded by the same time we introduced Kandji to our systems.

The cusomter support team and chat-bot feature is extreamly good because even when 1st level tech is having some issue they are getting great support with relevant knowledge base and timely reactions.

Also kudos to the implementation team as basically soon after we ended our trial run we were like 80% ready to deploy which is a great deal of help from the day zero. Review collected by and hosted on G2.com.

What do you dislike about Kandji?

Depending on how complex your enviornment is this is where you can reach a certain level or issues.

This is where you can find some limitation where the easy to implement Kandji system can be lacking with options or features.

However if you do a good deal of demoing and making sure you are aware of the rightsizing the tools for your company in the end you can still deal with shortcomings.

One thing to mention is that even if you find any shortcomings the Customer Support team is there to create a feature request out of your question and even respond with future update where your question becomes a future solution. Also they most usually help you find a workouround. Review collected by and hosted on G2.com.

What problems is Kandji solving and how is that benefiting you?

Making sure globally deployed hardware is setup to our standards no matter what (ABM).

Making sure our software and MacOS is patched timely.

Making sure we have control over any potential features a company would like to disable in the user experiance (Apple Inteligence)

Making sure each employee gets a set of tools they need for their work.

Logging in to their account with Google Workspace integration. Review collected by and hosted on G2.com.

David V.
DV
IT Support Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Kandji?

Kandji has completely changed the way we manage our Apple state, mainly MacBooks. The enrollment has been easy to configure thanks to their extensive and well explained guides which will definitely help you, from the links to your O365 tenant to an entire zero-touch deployment including apps, configs, policies, security settings...

The entire process has been great and a big thank you to the team for their help on the onboarding and implementation.

Kandji is everything we needed, its friendly interface and powerful tools makes it a great system to manage your Apple devices. Review collected by and hosted on G2.com.

What do you dislike about Kandji?

Nothing we have encountered so far but as I have seen on others reviews, it will probaly be easier for an admin if they already have got some knowledge and experience on MDM platforms, integrations and mobile devices configurations to have a smoother transition.

If you already have this, it should be easy enough to go through it and if not, they still have got really good documentation on every step of the way to help you Review collected by and hosted on G2.com.

What problems is Kandji solving and how is that benefiting you?

Apple devices management, deploying and patching - security Review collected by and hosted on G2.com.

Erez E.
EE
Director of IT and Security
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Kandji?

Kandji has completely transformed how we manage and secure our Apple devices. Its zero-touch deployment, automated remediation, and intuitive UI make it an indispensable tool in our IT stack. The Blueprints feature is a game-changer, allowing us to enforce policies and configurations seamlessly across different teams.

From a security perspective, Kandji ensures compliance without added complexity. Live device monitoring, automated patching, and self-healing capabilities give us peace of mind, knowing our fleet is always protected and up to date.

Beyond the technology, Kandji’s support team is exceptional—responsive, knowledgeable, and always eager to help. They truly care about customer success. Review collected by and hosted on G2.com.

What do you dislike about Kandji?

Kandji is a premium solution, and its pricing reflects that. While it’s worth every penny, a more flexible pricing model for smaller teams or companies with mixed Apple and non-Apple environments would be a welcome addition.

Additionally, while feature updates are frequent, we'd love to see even deeper integrations with third-party security and identity platforms in the future. Review collected by and hosted on G2.com.

What problems is Kandji solving and how is that benefiting you?

Before Kandji, managing our Apple fleet was a challenge, especially in ensuring security, compliance, and seamless user onboarding. Traditional MDM solutions required constant manual intervention, lacked automated security enforcement, and were not as intuitive or Apple-native as Kandji. With Kandji, we’ve significantly reduced IT workload, improved security posture, and enhanced the employee experience with a seamless Apple device management solution. It’s a game-changer for our Apple ecosystem! Review collected by and hosted on G2.com.

Tristan T.
TT
IT Infrastructure &amp; Security Director
Media Production
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Kandji?

Kandji has been a game-changer for our Apple device management. First trying Mosyle, then Hexnode, then Addigy, and after a year on Jamf Now, it's finally everything we needed: intuitive interface, robust feature set, and the automation has made the device management almost unnoticeable.

Equally impressive is the customer experience. My fantastic rep, Kaylee, made it painless and seamless during the quoting process; she seemed really interested in what our needs would be. The support team has been equally fantastic: quick, effective, knowledgeable. With service like this on top of the functionality of Kandji, this was worth switching to. Review collected by and hosted on G2.com.

What do you dislike about Kandji?

Kandji is actually a bit pricey compared to the other solutions that we tested; however, after considering that Kandji actually is a feature-rich platform which includes all functions in the license, unlike its competitor Jamf, where some modules need to be purchased as an addition-it actually is good value in a long perspective: you get from the very box everything you want and even a bit more, so it definitely is worth this money. Review collected by and hosted on G2.com.

What problems is Kandji solving and how is that benefiting you?

Kandji's totally streamlined the entire function of managing our Apple devices-from making sure updates are easy to do on macOS devices to the confidence in each machine being updated and secure in and of themselves, with no additional input required or sought from the end-users. That's not even mentioning other big benefits like printers, app deployment-including custom apps-and even line-of-business apps.

This level of control and flexibility has saved us countless hours and eliminated headaches, allowing us to focus on more strategic tasks instead of tedious device management. It's been a game-changer for our operations! Review collected by and hosted on G2.com.

Stacey W.
SW
Office Manager
Education Management
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Kandji?

Kandji allows us to troubleshoot our Assistive Talk devices remotely, eliminating the need for physical presence. This feature is invaluable as it allows us to address issues quickly and efficiently, ensuring that our students have continuous access to the assistive technology they rely on.

We truly value how Kandji empowers us to effectively implement and accommodate the diverse assistive needs of our students, tailoring our approach to support each individual’s requirements. The program’s integration features are particularly impressive; they seamlessly connect with various platforms and tools we use, enhancing our overall educational experience.

Moreover, the customer support offered by Kandji is outstanding—responsive, knowledgeable, and always ready to assist us with any questions or challenges we encounter. This level of support is a significant advantage, making our experience with the software much more pleasant. Again, Kaylee is the ABSOLUTE BEST!

Finally, while the interface may take a little getting used to initially, it becomes intuitive and easy to navigate with regular use. Frequent engagement with the program allows us to unlock its full potential, ultimately benefiting both our staff and students alike. Review collected by and hosted on G2.com.

What do you dislike about Kandji?

We haven't encountered a downside with the program as of yet. Review collected by and hosted on G2.com.

What problems is Kandji solving and how is that benefiting you?

Kandji is effectively tackling our challenges related to remote assistance in configuring devices. With its robust platform, we are able to seamlessly manage two separate locations from a centralized interface, streamlining our operations and enhancing productivity. This unified management approach with Kandji allows us to ensure consistent device settings and security policies across both sites, making our IT processes more efficient and reliable. Review collected by and hosted on G2.com.