Kandji Reviews & Product Details

Getting started with Kandji was very straight-forward for someone who has had a background in Apple MDM, using Jamf for many years. Setting up integrations are straight-forward, and the documentation is excellent for getting you up to speed. Implementation was an absolute breeze.

There's also a very well-populated GitHub repo, full of useful templates and guidance for common third-party apps, including EDR config which can be cumbersome.

The support team is excellent. Any query, no matter how big or small, is answered quickly, with professionalism, and by engineers who have a very deep understanding of the product. Review collected by and hosted on G2.com.

Some of the GitHub documentation has been neglected or is a little bit out-of-date, but for the most part it will get you 80-90% towards where you need to be. Review collected by and hosted on G2.com.

The onboarding experience was really great. Dedicated experts helped us choosing the best migration path from our old MDM to Kandji.

The admin portal is lightyears ahead of the competition. We had used our old MDM for years and thought that some features such as forcing app updates were just out of our reach. But after switching to Kandji we have better outlook on our device fleet and the status of each computer. Now keeping apps updated is super easy and the end user experience is very unintrusive. Review collected by and hosted on G2.com.

The only thing where Kandji did not exactly meet our expectations was printer management (and printer settings). We ended up keeping our old (shell script based) installation packages because some printer settings were not available through the Kandji Library for printers. However this might have been more to our very specific needs (we like to set up printers very granularly with specific settings which can only be done with shell scripts). Review collected by and hosted on G2.com.

With the recent release and support of Assignment Maps, we have consolidated over 20 Blueprints into a single Assignment Map for Macs and another for iPads. This has been a game-changer for our team members who support everyday users. Whenever I encountered issues or needed clarification, I was able to reach out to support and connect within minutes, receiving helpful and actionable information. Integrating Kandji into our environment has been seamless—enrolling devices is straightforward, and deploying new software and scripts is nearly effortless. I frequently use Kandji to monitor device compliance and develop in-house tools leveraging their API. Review collected by and hosted on G2.com.

One of my biggest frustrations is certain aspects of the UI when it comes to reporting on Library apps. I've had to develop in-house applications to manipulate device return data by status, providing us with actionable reporting that includes the full name and email of the user assigned to the device, paired with the serial number and the status within the Library app. Since Kandji has easy access to this information, the ability to include these fields and make the list easily exportable would be highly beneficial. While I was able to quickly leverage their API to manipulate this data within my own tool, having native support for this functionality would be a valuable addition. Review collected by and hosted on G2.com.

I absolutlely love how simple it is to manage the platform, and if there isn't something I know how to there are endless comprehensive help center articles that provide me with the information I need in order to self-resolve my issue. I've put my full trust within the Kandji platform for about 5 years now, and they continue to constantly deliver just what I am looking for in order to manage my enterprise Apple devices. I have replaced Kandji competitor applications within 4 companies now, and implementation is a cinch and simple automated deployment! Review collected by and hosted on G2.com.

I don't have much bad to say about Kandji other than it can't manage Windows devices and I have to use a separate solution to manage the 6 PCs I have within my enviornment. Review collected by and hosted on G2.com.

I love how Kandji simplifies managing a large fleet of Apple devices, from deploying apps and enforcing security policies to staying on top of updates. The implementation process was surprisingly easy, saving us a lot of time and effort right from the start. Their documentation is clear and thorough, making it a breeze to learn new features and troubleshoot without getting stuck. On top of that, Kandji’s customer support is fantastic—responsive, knowledgeable, and always willing to go the extra mile. The automation options are a huge plus, too, reducing repetitive tasks and helping us maintain a consistent environment across all our devices. Review collected by and hosted on G2.com.

I’d love to see deeper integration with Okta that allows us to pull additional user attributes directly into Kandji. That way, we could maintain and manage devices more effectively using the full range of user information. Also, the recent UI change for device management wasn’t as popular with my team; we found the old interface more intuitive. Having the option to switch between the old and new layout—or at least gradually phase in changes—would ease adoption and help us work more efficiently. Review collected by and hosted on G2.com.

Kandji is incredibly easy to set up, and its deep integration with AAD made user management seamless. We needed an MDM solution urgently, and within a day, we had it fully up and running.

One of the standout features for us has been Kandji’s chatbot support, which provided timely and effective assistance whenever we needed it. Additionally, the deployment of App Store apps, custom apps, custom scripts and Auto Apps has been a game-changer for our organization, making software distribution effortless and efficient.

One of the standout features of Kandji is Kandji Liftoff, which provides a seamless first-time setup experience for new Mac users. It not only guides users through the onboarding process but also allows for deep customization, ensuring that new team members feel right at home from the moment they power on their device. Review collected by and hosted on G2.com.

The Microsoft SSO login for Mac was a bit tricky to set up initially, requiring some extra configuration and troubleshooting. However, once the initial setup was complete, the integration worked smoothly without any further issues. Review collected by and hosted on G2.com.

I’m incredibly impressed with Kandji’s user-friendly interface and robust feature set. As a first-time MDM user, I was initially overwhelmed by the prospect of setting everything up. However, Kandji’s extensive help articles, responsive live chat, and other support channels made the entire onboarding process remarkably smooth and stress-free. The customer service team consistently goes above and beyond, providing clear, detailed guidance whenever I have questions. Overall, Kandji strikes an excellent balance between ease of use and powerful functionality—making it a top choice for anyone seeking a reliable, straightforward MDM solution. Review collected by and hosted on G2.com.

While I find Kandji to be generally intuitive, there’s certainly room for further refinement in the UI/UX. That said, in the relatively short time our team has been using the platform, we’ve already seen a steady stream of updates addressing some of these areas. It’s clear that the Kandji team is both aware of user feedback and committed to making meaningful improvements over time. Review collected by and hosted on G2.com.

Ease of use is the reason we decided to go with Kandji.

We had a tight deadlines and a team of people which would be very much affected if the integration period would be heavy.

Integration was fairly easy for us as we managed to onboard 500 laptops in less 6 months starting completly from scratch where even our Apple Business Manager was intrdocuded by the same time we introduced Kandji to our systems.

The cusomter support team and chat-bot feature is extreamly good because even when 1st level tech is having some issue they are getting great support with relevant knowledge base and timely reactions.

Also kudos to the implementation team as basically soon after we ended our trial run we were like 80% ready to deploy which is a great deal of help from the day zero. Review collected by and hosted on G2.com.

Depending on how complex your enviornment is this is where you can reach a certain level or issues.

This is where you can find some limitation where the easy to implement Kandji system can be lacking with options or features.

However if you do a good deal of demoing and making sure you are aware of the rightsizing the tools for your company in the end you can still deal with shortcomings.

One thing to mention is that even if you find any shortcomings the Customer Support team is there to create a feature request out of your question and even respond with future update where your question becomes a future solution. Also they most usually help you find a workouround. Review collected by and hosted on G2.com.

Kandji has completely changed the way we manage our Apple state, mainly MacBooks. The enrollment has been easy to configure thanks to their extensive and well explained guides which will definitely help you, from the links to your O365 tenant to an entire zero-touch deployment including apps, configs, policies, security settings...

The entire process has been great and a big thank you to the team for their help on the onboarding and implementation.

Kandji is everything we needed, its friendly interface and powerful tools makes it a great system to manage your Apple devices. Review collected by and hosted on G2.com.

Nothing we have encountered so far but as I have seen on others reviews, it will probaly be easier for an admin if they already have got some knowledge and experience on MDM platforms, integrations and mobile devices configurations to have a smoother transition.

If you already have this, it should be easy enough to go through it and if not, they still have got really good documentation on every step of the way to help you Review collected by and hosted on G2.com.

Kandji was easy to setup and get our users started with. Since getting all our Macs onto it, we've had less issues with our Mac users than Windows. Once everything is setup, you can pretty much forget it (or at least until Apple makes OS changes you need to address.) Passport has also been handy for allowing our Mac users to utilize SSO for account login, like their Windows counterparts. Account managers and tech support are super friendly and quick to resolve issues. Review collected by and hosted on G2.com.

This is not a dislike, but more of constructive criticism. It would be nice if Kandji could recognize when uploaded Profiles are out of date and incompatible with currently supported systems. Review collected by and hosted on G2.com.