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Compare Intershop Commerce Platform and SAP Commerce Cloud 
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At a Glance
Market Segments
Mid-Market (39.5% of reviews)
Enterprise (46.2% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
Intershop Commerce Platform
Star Rating
(43)4.4 out of 5
Market Segments
Mid-Market (39.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSAP Commerce Cloud
Star Rating
(288)4.3 out of 5
Market Segments
Enterprise (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SAP Commerce CloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SAP Commerce Cloud excels in handling complex, enterprise-level commerce needs, making it a strong choice for businesses with extensive product catalogs and intricate pricing rules. Users appreciate its scalable platform that supports both B2B and B2C processes effectively.
- Users say that the Intershop Commerce Platform stands out for its user-friendly interface, which allows even those with minimal technical experience to navigate the system easily. This accessibility is a significant advantage for teams looking to manage their e-commerce operations without extensive training.
- According to verified reviews, SAP Commerce Cloud is praised for its quick implementation process, with users highlighting the intuitive onboarding wizard that simplifies getting started. This feature is particularly beneficial for organizations eager to launch their e-commerce solutions swiftly.
- Reviewers mention that while Intershop Commerce Platform offers flexibility and adaptability to unique business needs, it may not match the extensive capabilities of SAP Commerce Cloud in terms of omnichannel support and integration options, which are crucial for larger enterprises.
- G2 reviewers highlight that SAP Commerce Cloud provides robust support for complex integrations, allowing seamless connections with various ERP and PIM systems. This capability is essential for businesses that require comprehensive data management and operational efficiency.
- Users appreciate that Intershop Commerce Platform allows for ownership of the customer experience, but some feel it lacks the depth of features found in SAP Commerce Cloud, particularly in areas like reports and analytics, where SAP's offerings are noted to be more advanced and insightful.
Pricing
Entry-Level Pricing
Intershop Commerce Platform
Essential
Contact Us
Ideal for medium and large enterprises with diverse sales processes, brands and business models looking to grow online.
- Complete commerce capabilities
- Content Management System
- Product Information Management
SAP Commerce Cloud
No pricing availableFree Trial
Intershop Commerce Platform
No trial information availableSAP Commerce Cloud
Free Trial is available
Ratings
Meets Requirements
8.8
36
8.7
212
Ease of Use
7.3
36
8.1
220
Ease of Setup
7.4
35
7.9
159
Ease of Admin
7.7
33
8.2
94
Quality of Support
8.3
35
8.6
203
Has the product been a good partner in doing business?
8.8
34
8.4
87
Product Direction (% positive)
9.0
34
8.9
205
Features by Category
Order Entry
Not enough data
8.8
69
Not enough data
9.0
69
Not enough data
8.8
68
Order Tracking
Not enough data
8.9
70
Not enough data
8.9
71
Not enough data
8.7
67
Inventory Management
Not enough data
8.9
70
Not enough data
8.9
66
Not enough data
8.8
67
Customer Management
Not enough data
9.0
68
Not enough data
8.9
67
Not enough data
8.7
68
Subscription Management
Not enough data
8.7
68
Not enough data
8.9
66
Not enough data
8.7
68
Not enough data
9.1
66
Agentic AI - Order Management
Not enough data
9.2
6
Not enough data
8.1
6
Headless Commerce
8.8
26
8.3
80
8.8
26
8.4
83
8.1
26
8.3
82
8.1
26
8.5
86
7.9
26
8.5
86
Generative AI
Feature Not Available
8.1
33
Feature Not Available
8.0
33
Agentic AI - E-Commerce Platforms
Not enough data
8.3
20
Not enough data
8.4
20
Not enough data
8.1
20
Not enough data
7.6
20
Not enough data
7.8
20
Not enough data
7.8
20
Merchandising/Marketing
7.2
29
8.1
105
7.3
28
8.3
131
7.7
28
8.1
132
|
Verified
9.2
28
8.1
130
|
Verified
8.2
28
8.0
125
7.5
28
8.0
127
|
Verified
7.4
27
8.3
105
Product Catalog
7.8
27
8.3
130
8.6
27
8.2
127
|
Verified
8.3
27
8.3
129
|
Verified
7.3
27
8.3
114
|
Verified
Order Process
9.0
28
8.5
133
|
Verified
9.0
27
8.5
126
|
Verified
9.0
27
8.1
125
|
Verified
8.7
28
8.5
125
|
Verified
8.2
27
8.5
131
6.9
26
8.0
118
|
Verified
7.7
28
8.4
126
8.0
26
8.4
116
Multi-Channel Support
8.5
27
8.3
126
7.7
27
7.9
122
|
Verified
6.4
27
8.1
119
|
Verified
7.2
27
8.4
124
|
Verified
7.1
27
8.2
118
|
Verified
7.2
27
7.9
95
9.1
26
8.5
125
|
Verified
Platform
8.7
27
8.5
122
|
Verified
8.8
27
8.3
126
|
Verified
7.7
27
8.2
125
|
Verified
8.6
27
8.4
128
|
Verified
7.4
27
8.3
121
8.8
27
8.7
123
|
Verified
8.8
27
8.5
119
|
Verified
8.9
27
8.6
125
|
Verified
7.9
27
8.2
122
|
Verified
9.0
27
8.5
117
|
Verified
8.2
27
8.3
123
|
Verified
8.6
27
8.5
124
|
Verified
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Reporting
6.9
7
8.9
40
8.1
7
8.7
40
Omnichannel Features
7.6
7
8.8
40
4.8
7
8.6
34
5.5
7
8.9
38
7.4
7
9.0
35
7.1
7
8.6
36
9.3
7
8.7
39
9.3
7
8.6
38
Categories
Categories
Shared Categories
Intershop Commerce Platform and SAP Commerce Cloud are categorized as E-Commerce Platforms and Omnichannel Commerce
Unique Categories
Intershop Commerce Platform has no unique categories
SAP Commerce Cloud is categorized as Order Management
Reviews
Reviewers' Company Size
Intershop Commerce Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Commerce Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
21.1%
Manufacturing
18.4%
Consulting
13.2%
Wholesale
5.3%
Retail
5.3%
Other
36.8%
Information Technology and Services
17.0%
Computer Software
9.3%
Retail
7.3%
Accounting
4.9%
Marketing and Advertising
4.5%
Other
57.1%
Alternatives
Discussions
Intershop Commerce Platform has no discussions with answers
What is SAP Commerce Cloud?
2 Comments
AK
SAP Commerce Cloud is SAP 's another mind blowing application or version which helps the e commerce business to run there accounting activities effectively...Read more
What is SAP Commerce Cloud used for?
1 Comment
FM
SAP Commerce Cloud connects the online marketplace to a dedicated eCommerce website. Here’s how:
Online Marketplace:
An online marketplace is a...Read more
SAP Commerce Cloud has no more discussions with answers
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