Compare InterAction+ and Salesforce Sales Cloud 
At a Glance
Market Segments
Mid-Market (52.9% of reviews)
Mid-Market (45.9% of reviews)
Entry-Level Pricing
No pricing available
$25.00 1 User Per Month
InterAction+
Star Rating
(17)3.7 out of 5
Market Segments
Mid-Market (52.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about InterAction+Salesforce Sales Cloud
Star Rating
(23,244)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
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InterAction+ vs Salesforce Sales Cloud
When assessing the two solutions, reviewers found Salesforce Sales Cloud easier to use, set up, and administer. Reviewers also preferred doing business with Salesforce Sales Cloud overall.
- Reviewers felt that Salesforce Sales Cloud meets the needs of their business better than InterAction+.
- When comparing quality of ongoing product support, reviewers felt that Salesforce Sales Cloud is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Salesforce Sales Cloud over InterAction+.
Pricing
Entry-Level Pricing
InterAction+
No pricing availableSalesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
InterAction+
No trial information availableSalesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
7.8
15
8.8
13,099
Ease of Use
7.1
15
8.1
16,017
Ease of Setup
6.3
8
7.8
7,151
Ease of Admin
6.3
8
7.9
4,133
Quality of Support
7.5
12
8.1
11,390
Has the product been a good partner in doing business?
6.9
8
8.3
4,095
Product Direction (% positive)
3.3
14
8.2
12,777
Features by Category
Sales Force Automation
Not enough data
8.8
9073
|
Verified
Not enough data
8.2
6025
|
Verified
Not enough data
8.7
8804
|
Verified
Not enough data
8.3
9063
|
Verified
Not enough data
8.0
6954
|
Verified
Not enough data
8.2
7247
|
Verified
Not enough data
8.0
6393
|
Verified
Not enough data
8.1
6290
|
Verified
Not enough data
8.3
7047
|
Verified
Marketing Automation
Not enough data
7.9
6310
|
Verified
Not enough data
8.1
6633
|
Verified
Not enough data
8.5
7653
|
Verified
Not enough data
7.9
5077
Customer Support
Not enough data
8.3
6460
|
Verified
Not enough data
8.1
6037
|
Verified
Not enough data
8.2
6433
|
Verified
Not enough data
8.0
5155
|
Verified
Not enough data
8.2
5648
|
Verified
Reporting & Analytics
Not enough data
8.5
8595
|
Verified
Not enough data
8.5
8781
|
Verified
Not enough data
8.2
7093
|
Verified
Mobile & Social
Not enough data
7.9
5289
|
Verified
Not enough data
7.8
4921
|
Verified
Not enough data
7.7
5768
|
Verified
Platform
Not enough data
8.5
3256
|
Verified
Not enough data
8.5
3263
|
Verified
Not enough data
8.6
3288
|
Verified
Not enough data
8.4
2571
|
Verified
Not enough data
8.5
2846
|
Verified
Not enough data
8.1
2876
|
Verified
Not enough data
8.7
3274
|
Verified
Not enough data
8.1
2716
Integration
Not enough data
8.5
2316
|
Verified
Not enough data
8.5
2773
|
Verified
Not enough data
8.5
2622
|
Verified
Generative AI
Not enough data
Feature Not Available
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.6
237
Not enough data
8.8
257
Not enough data
8.7
279
Not enough data
8.6
256
Organization
Not enough data
8.9
315
Not enough data
8.8
307
Not enough data
8.8
301
Performance Analysis
Not enough data
8.4
251
Not enough data
8.8
272
Sales Analysis
Not enough data
8.4
252
Not enough data
8.7
266
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Integrated Workflows
Not enough data
8.6
402
Not enough data
8.5
392
Not enough data
8.0
351
Not enough data
8.0
346
Not enough data
8.8
401
Not enough data
8.4
350
Not enough data
8.6
365
Repeatability and Reportability
Not enough data
8.4
366
Not enough data
8.7
385
Not enough data
8.7
381
Not enough data
8.3
368
Not enough data
7.6
302
AI and Automation
Not enough data
8.5
348
Not enough data
8.3
357
Not enough data
8.2
317
Not enough data
7.9
320
Not enough data
7.7
302
Generative AI
Not enough data
Feature Not Available
Call Analytics
Not enough data
8.6
113
Not enough data
8.5
117
Not enough data
8.6
112
Not enough data
8.9
112
Agent Performance Management
Not enough data
8.6
122
Not enough data
8.6
106
Not enough data
8.7
122
Generative AI
Not enough data
Feature Not Available
Revenue Sourcing and Forecasting
Not enough data
8.0
26
Not enough data
7.9
26
Not enough data
8.5
26
Not enough data
8.6
26
Not enough data
8.2
26
Not enough data
8.0
21
Not enough data
7.9
21
CRM Data Enrichment
Not enough data
8.0
27
Not enough data
8.3
26
Not enough data
8.0
25
Not enough data
7.7
27
Not enough data
8.3
21
Account Management
Not enough data
7.7
27
Not enough data
7.7
27
Not enough data
7.5
27
Not enough data
8.1
26
Not enough data
8.1
21
Not enough data
8.0
21
Integrations
Not enough data
8.0
115
Not enough data
8.4
116
Not enough data
8.0
116
Not enough data
7.9
113
Not enough data
8.8
116
Branding & Customizatio
Not enough data
8.0
111
Not enough data
8.1
115
Not enough data
8.3
112
Automatic Rules & Configurations
Not enough data
8.2
113
Not enough data
8.2
114
Not enough data
7.8
117
Generative AI
Not enough data
Feature Not Available
Sales Performance Features - Sales Planning
Not enough data
8.3
101
Not enough data
8.4
93
Not enough data
8.4
98
Not enough data
8.6
98
Not enough data
8.5
97
Not enough data
8.7
96
Not enough data
8.0
94
Territory Management - Sales Planning
Not enough data
8.6
95
Not enough data
8.4
100
Quota & Capacity Management - Sales Planning
Not enough data
8.2
96
Not enough data
8.2
104
Not enough data
8.2
97
Sales Force Automation - Legal CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality - Legal CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing Automation - Legal CRM
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support - Legal CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Reporting and Analytics - Legal CRM
Not enough data
Not enough data
Data Sourcing
Not enough data
8.5
853
Not enough data
8.7
884
Not enough data
8.3
788
Not enough data
8.7
913
Not enough data
8.6
849
Predictive Analytics
Not enough data
8.4
829
Not enough data
8.6
845
Not enough data
8.0
744
Not enough data
8.3
786
Sales Management
Not enough data
8.7
875
Not enough data
8.1
751
Not enough data
8.6
868
Not enough data
8.8
936
Content Management
Not enough data
8.3
304
Not enough data
8.1
294
Not enough data
8.2
279
Not enough data
8.5
271
Not enough data
8.2
289
Analytics
Not enough data
8.7
295
Not enough data
8.4
294
Not enough data
8.4
178
Not enough data
8.3
303
Presentation
Not enough data
7.3
169
Not enough data
7.3
169
Not enough data
7.2
160
Training
Not enough data
8.7
229
Not enough data
8.8
222
Not enough data
8.4
182
Not enough data
8.4
218
Feedback
Not enough data
8.7
210
Not enough data
8.6
207
Not enough data
8.5
188
Not enough data
8.6
177
Not enough data
8.8
202
Not enough data
8.8
202
Not enough data
8.6
175
Generative AI
Not enough data
Feature Not Available
Attribution
Not enough data
8.9
373
Not enough data
8.9
377
Not enough data
8.6
359
Discovery
Not enough data
8.9
380
Not enough data
8.6
375
Not enough data
8.5
356
Management
Not enough data
8.4
346
Not enough data
8.6
365
Platform
Not enough data
8.6
356
Not enough data
8.6
356
Calling
Not enough data
8.6
135
Not enough data
8.4
129
Not enough data
8.8
138
Not enough data
8.7
134
Contacts
Not enough data
8.8
130
Not enough data
8.7
132
Not enough data
8.7
134
Insights
Not enough data
9.1
138
Not enough data
8.8
136
Not enough data
8.3
132
Not enough data
8.5
142
Not enough data
8.3
137
Analytics
Not enough data
8.2
484
Not enough data
8.4
492
Not enough data
8.3
505
Customizations
Not enough data
8.7
535
Not enough data
8.5
503
Not enough data
8.6
540
Not enough data
8.4
485
Not enough data
8.4
512
Generative AI
Not enough data
Feature Not Available
Incentives
Not enough data
8.1
335
Not enough data
8.4
402
Not enough data
7.9
338
Not enough data
8.5
415
Personalization
Not enough data
8.6
377
Not enough data
8.8
457
Not enough data
8.9
487
Not enough data
8.6
435
Administrative
Not enough data
8.7
460
Not enough data
8.5
426
Not enough data
8.3
410
Categories
Categories
Shared Categories
InterAction+ and Salesforce Sales Cloud share no categories
Unique Categories
InterAction+ is categorized as Legal CRM
Salesforce Sales Cloud is categorized as Sales Planning, Business Scheduling, Sales Acceleration Platforms, Sales Platforms, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Coaching, Sales Enablement, Outbound Call Tracking, Sales Analytics, Lead Scoring, Email Tracking, Sales Performance Management, CRM, and Revenue Operations & Intelligence (RO&I)
Reviews
Reviewers' Company Size
InterAction+
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Law Practice
29.4%
Marketing and Advertising
17.6%
Management Consulting
11.8%
Accounting
11.8%
Think Tanks
5.9%
Other
23.5%
Computer Software
14.0%
Information Technology and Services
11.8%
Financial Services
6.7%
Marketing and Advertising
5.1%
Internet
3.4%
Other
58.9%
Most Helpful Reviews
InterAction+
Most Helpful Favorable Review
Olivia K.
Verified User in Law Practice
My office has used Lexis for confidential searches and it's ease of use is what keeps us renewing
Most Helpful Critical Review
Verified User in Law Practice
the windows client is very old looking and the UI is not that great
Salesforce Sales Cloud
Most Helpful Favorable Review
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
Most Helpful Critical Review
Cristi H.
Verified User in Marketing and Advertising
The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...
Olivia K.
Verified User in Law Practice
My office has used Lexis for confidential searches and it's ease of use is what keeps us renewing
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
Verified User in Law Practice
the windows client is very old looking and the UI is not that great
Cristi H.
Verified User in Marketing and Advertising
The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...
Discussions
InterAction+ has no discussions with answers
When do you need a CRM?
11 comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 comments
MM
1. Customer Management
2. Employee Day-to-Day Activity Tracking
3. Automated Workflow
4. Validated Workflow
5. Can Integrate Multiple Systems
6....Read more
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