Compare Ideal and PayPal Payments 
At a Glance
Market Segments
Enterprise (80.0% of reviews)
Small-Business (62.3% of reviews)
Entry-Level Pricing
No pricing available
$0 per month
Ideal
Star Rating
(16)4.7 out of 5
Market Segments
Enterprise (80.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about IdealPayPal Payments
Star Rating
(2,122)4.4 out of 5
Market Segments
Small-Business (62.3% of reviews)
Entry-Level Pricing
$0 per month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that PayPal excels in "Instant Payment" processing with a score of 9.0, making it a preferred choice for businesses needing quick transactions. In contrast, Ideal's performance in this area is not highlighted, suggesting it may not prioritize speed as much.
- Reviewers mention that Ideal shines in "Quality of Support" with a score of 9.4, indicating a strong customer service experience. PayPal, while still respectable at 8.3, may not provide the same level of support, which could be crucial for businesses needing assistance.
- G2 users highlight PayPal's "Multi-Currency" capabilities with a score of 8.7, making it suitable for businesses operating internationally. Ideal, while also offering multi-currency options, does not emphasize this feature as strongly, which could limit its appeal for global transactions.
- Users on G2 report that Ideal's "Ease of Use" is rated at 9.4, suggesting a more user-friendly interface compared to PayPal's score of 9.0. This could be a deciding factor for businesses looking for a straightforward payment solution.
- Reviewers say that PayPal's "Processing Fees" score of 6.5 raises concerns about cost-effectiveness, especially for small businesses. In contrast, Ideal does not have a specific score listed for processing fees, which may indicate a more favorable pricing structure.
- Users report that Ideal's "Payout Time" is rated at 8.5, indicating a reliable and efficient payment process. PayPal's score of 8.5 is comparable, but users may find Ideal's overall performance in this area more consistent based on user feedback.
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Pricing
Entry-Level Pricing
Ideal
No pricing availablePayPal Payments
On Website - Basic
$0
per month
- Accept credit cards and PayPal on your site
- Swipe cards in your store and on the go
- Create and email invoices for fast payment
Free Trial
Ideal
No trial information availablePayPal Payments
No trial information availableRatings
Meets Requirements
9.4
12
8.9
1,817
Ease of Use
9.4
11
9.0
1,836
Ease of Setup
8.9
9
8.5
330
Ease of Admin
9.3
9
8.3
291
Quality of Support
9.4
11
8.3
1,706
Has the product been a good partner in doing business?
10.0
7
8.0
287
Product Direction (% positive)
8.1
6
8.2
1,797
Features by Category
Payment Options
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
1491
Not enough data
9.2
1518
Not enough data
8.4
1103
Not enough data
8.4
1027
Not enough data
Feature Not Available
Not enough data
8.7
326
Not enough data
8.8
358
Administration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.5
1417
Not enough data
8.5
1280
Not enough data
Feature Not Available
Not enough data
8.5
281
Not enough data
8.2
273
Not enough data
8.2
267
Security
Not enough data
8.5
566
Not enough data
Feature Not Available
Not enough data
8.6
1091
Not enough data
8.8
1262
Not enough data
8.5
282
Development
Not enough data
8.3
1212
Not enough data
Feature Not Available
Not enough data
8.4
1031
Not enough data
8.7
1127
Platform
Not enough data
8.9
1381
Not enough data
8.8
1266
Not enough data
8.8
1242
Not enough data
8.7
1003
Not enough data
8.6
1002
Not enough data
Feature Not Available
Not enough data
8.4
278
Not enough data
8.7
295
Administration
Not enough data
8.9
129
Not enough data
8.9
126
Not enough data
8.9
129
Not enough data
8.5
118
Payment Tools
Not enough data
8.9
130
Not enough data
8.8
130
Not enough data
9.0
116
Not enough data
8.9
120
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payment Processing
Not enough data
9.4
33
Not enough data
9.3
33
Not enough data
9.4
32
Not enough data
9.1
31
Administration
Not enough data
8.7
32
Not enough data
8.8
32
Not enough data
6.9
32
Not enough data
8.5
31
Not enough data
8.5
281
Not enough data
8.2
273
Not enough data
8.2
267
Payment Options
Not enough data
8.7
326
Not enough data
8.8
358
Security
Not enough data
8.5
282
Platform
Not enough data
8.4
278
Not enough data
8.7
295
Platform Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Architecture
Not enough data
6.9
6
Not enough data
7.4
7
Not enough data
8.1
7
Processing
Not enough data
7.4
7
Not enough data
7.9
7
Not enough data
7.1
7
Not enough data
8.1
7
Not enough data
8.1
7
Risk & Compliance
Not enough data
7.2
6
Not enough data
7.1
7
Not enough data
7.6
7
Analytics
Not enough data
7.4
7
Not enough data
7.9
7
Not enough data
7.6
7
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Ideal and PayPal Payments are categorized as SAP Store
Unique Categories
PayPal Payments is categorized as Payments Orchestration, Payment Processing, Installment Payment and Buy Now Pay Later (BNPL), and Payment Gateways
Reviews
Reviewers' Company Size
Ideal
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PayPal Payments
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
26.7%
Retail
13.3%
Financial Services
13.3%
Telecommunications
6.7%
Staffing and Recruiting
6.7%
Other
33.3%
Marketing and Advertising
6.7%
Information Technology and Services
6.3%
Computer Software
6.3%
Retail
5.7%
Internet
4.3%
Other
70.8%
Most Helpful Reviews
Ideal
Most Helpful Favorable Review
Matt P.
Verified User in Retail
As a Fortune 500 company with over 720 Burlington stores throughout the United States and Puerto Rico, we hire tens of thousands of new associates each year. We’ve partnered with Ideal to improve the effectiveness and efficiencies in our hiring practices. ...
Most Helpful Critical Review
Jacquelyn M.
Verified User in Staffing and Recruiting
The main downside to ideal is the turnaround time for changes to be complete on existing chat bots or to set up new chatbots for new clients.
PayPal Payments
Most Helpful Favorable Review
Raviraj R.
Verified User in Information Technology and Services
The very idea of transferring money via email excites me, as you don't need to remember the 16 digit account number or debit/credit card number or any other account details for Money Transfer. The seamless way in which it integrates is quite appreciable.
Most Helpful Critical Review
Igor A.
Verified User in Architecture & Planning
When I tried to withdraw my money to my bank account, they first told me that the security system is blocking my transaction and suggested to try in 72 hours after I have tried in 72 hours, it was the same, then I write a message to support asking about...
Matt P.
Verified User in Retail
As a Fortune 500 company with over 720 Burlington stores throughout the United States and Puerto Rico, we hire tens of thousands of new associates each year. We’ve partnered with Ideal to improve the effectiveness and efficiencies in our hiring practices. ...
Raviraj R.
Verified User in Information Technology and Services
The very idea of transferring money via email excites me, as you don't need to remember the 16 digit account number or debit/credit card number or any other account details for Money Transfer. The seamless way in which it integrates is quite appreciable.
Jacquelyn M.
Verified User in Staffing and Recruiting
The main downside to ideal is the turnaround time for changes to be complete on existing chat bots or to set up new chatbots for new clients.
Igor A.
Verified User in Architecture & Planning
When I tried to withdraw my money to my bank account, they first told me that the security system is blocking my transaction and suggested to try in 72 hours after I have tried in 72 hours, it was the same, then I write a message to support asking about...
Alternatives
Discussions
Ideal has no discussions with answers
Allow visa gift card
8 comments
AH
I used to know about Visa card and virtual master card on paypal 2 years ago...Possibly good and also accept payments on main and data endRead more
PayPal Is NOt Returning USD 40,000 they kept for 180 Days After account suspension
7 comments
LK
It is possible to get money back, if they Took it from you. Check here:
https://aupdamages.com
Select your country and get Information on how to...Read more
how to add money to paypal
5 comments
RZ
You must log in to your bank account and link it to PayPal after verifying it through stripe opt a OTP.Read more
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