# Square Payments Reviews **Vendor:** Block **Category:** [Payment Processing Software](https://www.g2.com/categories/payment-processing) **Average Rating:** 4.5/5.0 **Total Reviews:** 176 ## About Square Payments Square Payments is a comprehensive payment processing solution designed to empower businesses of all sizes to accept payments seamlessly, whether online, in-store, or on the go. Launched in 2009 by Block, Inc., Square has become a leader in point-of-sale systems, serving millions of merchants worldwide. Key Features and Functionality: - Versatile Payment Acceptance: Square enables businesses to accept a wide range of payment methods, including credit and debit cards, digital wallets like Apple Pay and Google Pay, and even Bitcoin. - Point-of-Sale (POS) Systems: Offers a suite of POS solutions, including hardware like Square Reader, Square Stand, and Square Terminal, as well as software tailored for various industries such as retail, restaurants, and services. - Online Payment Solutions: Provides tools for setting up online stores, processing e-commerce transactions, and integrating with existing websites to facilitate online sales. - Business Management Tools: Includes features for inventory management, employee scheduling and payroll, customer relationship management, and detailed sales analytics to help businesses operate efficiently. - Security and Compliance: Ensures all transactions are secure and compliant with Payment Card Industry Data Security Standards (PCI DSS), offering end-to-end encryption and proactive fraud prevention measures. Primary Value and Solutions Provided: Square Payments simplifies the payment process for businesses, allowing them to accept various payment methods without the need for complex setups or multiple vendors. By offering integrated hardware and software solutions, Square helps businesses manage sales, inventory, and customer relationships from a unified platform. The inclusion of advanced analytics and reporting tools enables merchants to make informed decisions, optimize operations, and enhance customer experiences. Additionally, Square's commitment to security and compliance ensures that both businesses and their customers can trust the safety of their transactions. ## Square Payments Pros & Cons **What users like:** - Users find Square Payments to be **incredibly easy to use** , making transactions seamless for events and online sales. (7 reviews) - Users find Square Payments to provide **easy and accessible payment solutions** that simplify transactions during events and activations. (6 reviews) - Users appreciate the **payment ease** of Square Payments, enabling simple and efficient card processing for various events. (4 reviews) - Users appreciate the **no transaction fees** and efficient payment processing of Square Payments, enhancing their daily operations. (4 reviews) - Users highlight the **affordable pricing** of Square Payments, noting its ease of use for accepting payments. (3 reviews) - Users find Square Payments to be **affordable** and very easy to use for their payment processing needs. (2 reviews) - Convenience (2 reviews) - Users value the **efficiency** of Square Payments, experiencing seamless payment processing and management across various platforms. (2 reviews) - Users value the **international payment capabilities** of Square Payments, enabling seamless global transactions with efficiency. (2 reviews) - Simple (2 reviews) **What users dislike:** - Users are frustrated by the **high fees** associated with Square Payments, which can accumulate quickly for regular transactions. (5 reviews) - Users find Square Payments to be **expensive** compared to traditional point of sale systems for retail businesses. (2 reviews) - Users report **inefficient management** issues, with account stability causing disruptions in cash flow and operational challenges. (2 reviews) - Users face **invoicing problems** with Square, such as account freezes and incorrect attachments affecting customer experience. (2 reviews) - Users report **payment issues** with Square Payments, citing slow support and unexpected transaction fees as significant drawbacks. (2 reviews) - Users experience **poor customer support** from Square, facing slow responses and unresolved payment issues frequently. (2 reviews) - Poor Interface Design (2 reviews) - Poor Usability (2 reviews) - Account Blocking (1 reviews) - Delays (1 reviews) ## Square Payments Reviews ### 1. Fast, Easy Payments and All-in-One Tracking That Keeps My Business Organized **Rating:** 4.5/5.0 stars **Reviewed by:** Mellyssa D. | Material Handler, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Square Payments?** helps me take payments quickly and easily, whether in person or online, which solves the problem of needing a simple way to actually get paid without complicated setups or tech stress. I like how everything is in one system—payments, tracking, and sales reports—so I can stay organized and focused on my business instead of juggling multiple tools. **What do you dislike about Square Payments?** What I don’t like is the transaction fees and the fact that payouts or accounts can sometimes feel limited or held depending on activity. **What problems is Square Payments solving and how is that benefiting you?** Overall, it benefits me by making it easier to accept payments anywhere, look more professional, and keep my business running smoothly without needing a complicated payment system. ### 2. Effortless Payments and Flexibility for Non-Profits **Rating:** 5.0/5.0 stars **Reviewed by:** Dan S. | Co-Chair, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2025 **What do you like best about Square Payments?** Our organization started using Square Payments as an easy and accessible way to enable us to accept card payments during events and in-person activations. As a volunteer-run non-profit organization, we didn't have the infrastructure and resources to operate traditional payment terminals. Square's original 3.5mm card reader made it incredibly easy and cost-effective to turn any phone into a payment gateway. Today, Square powers our online merch store and website's payment gateway. It offers the flexibility and easy-to-use tools that help us deliver services and products without worrying about the cost of setting up a more complicated and expensive system. **What do you dislike about Square Payments?** There's not a lot to dislike. It provided a lot of solutions for us that would otherwise be unattainable. Perhaps some of their online store platform or inventory management were difficult to use and manage. **What problems is Square Payments solving and how is that benefiting you?** Square Payments was the best solution for enabling payment processing when all other options were complicated, costly, and required long-term contracts, equipment, and other elements that weren't friendly to non-profit organizations. ### 3. Effortlessly Manage Payments with Fast Fund Transfers **Rating:** 4.0/5.0 stars **Reviewed by:** Arvind A. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Square Payments?** I love how easy it is to use Square Payments and how quickly the funds reach our accounts. The POS system makes taking payments a breeze. The software is extremely helpful for running a small business, and the ease and rates are really beneficial. The initial setup was extremely easy. **What do you dislike about Square Payments?** The software can evolve more. There are some things that they tend to release very late, but it's not really difficult. It's easy workarounds. **What problems is Square Payments solving and how is that benefiting you?** Square Payments makes taking payments easy for my businesses, works well as a POS system, and ensures funds quickly reach our accounts. The software and ease of use, along with competitive rates, are extremely helpful for running a small business. ### 4. Effortless Scheduling and Payments Made Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Miguelina F. | Pastoral Counselor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2026 **What do you like best about Square Payments?** I use Square Payments to schedule my clients and process their payments. I appreciate having a calendar that's integrated with my payment processing, which I find very easy to use. The scheduling calendar and the ability to store payment methods make it very easy, especially since I'm a non-techie person. It saves me time and I just appreciate the ease of use. I'm able to easily store new customer information along with their payment methods and process their payments very easily. **What do you dislike about Square Payments?** There isn't anything I dislike **What problems is Square Payments solving and how is that benefiting you?** I use Square Payments to integrate my calendar with payment processing, store new customer info with payment methods, and it's easy for me to use as a non-techie, saving time. ### 5. Free, Easy Invoicing and Client Billing **Rating:** 4.0/5.0 stars **Reviewed by:** Egor U. | Bandmaster, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about Square Payments?** Free to use for invoicing and charging clients. **What do you dislike about Square Payments?** Support could be improved, especially in terms of response speed and overall reachability. Also, flat fees aren’t ideal in some situations, particularly for smaller businesses that handle a large number of transactions. **What problems is Square Payments solving and how is that benefiting you?** Easy invoicing, the ability to charge credit cards, and my personal favorite: to be able to add a Tip field to the invoice. ### 6. Convenient On-the-Spot and Online Payments Customers Love **Rating:** 5.0/5.0 stars **Reviewed by:** Seth R. | Owner, Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2026 **What do you like best about Square Payments?** We love the convenience of either taking payments on the spot but also being able to offer online payments as well. It gives customers the flexibility they appreciate. **What do you dislike about Square Payments?** Sometimes I feel like I have to make too many "clicks" to get my invoices completed since we have more complicated line items. **What problems is Square Payments solving and how is that benefiting you?** Saves time overall and in that, it allows us to spend more time selling and gaining revenue as a result ### 7. Easy Navigation, Simple Invoicing, and Quick Transfers **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea H. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about Square Payments?** Easy to navigate, easy to invoice, and quick transfers. **What do you dislike about Square Payments?** We have no complaints with our square payments. **What problems is Square Payments solving and how is that benefiting you?** Square payments gives us the ability to transfer all of our registrations and contracts to online and allows people to pay via credit card. ### 8. Easy Invoice Sending for Donors and Clients **Rating:** 4.5/5.0 stars **Reviewed by:** Janeen B. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Square Payments?** easy to send invoices to donors and clients **What do you dislike about Square Payments?** The % it takes off as it's the highest of all the processor that we use **What problems is Square Payments solving and how is that benefiting you?** To take donations from our donors. I'm not sure if it's benefiting me though, it's a tool to use. ### 9. Legitimate Business Payment Held Without Justification **Rating:** 0.0/5.0 stars **Reviewed by:** Tony K. | Video Production Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about Square Payments?** When they don't hold you're funds for illegitimate reasons it can be quite easy to use. **What do you dislike about Square Payments?** I've been using Square for my video production business, but after this experience, I'm looking for alternatives immediately. What Happened I received a legitimate payment via ACH bank transfer from a client for a video production contract we won through an RFP process. Square placed the funds on hold, claiming they needed to investigate a potential "credit card scam" - despite this being an ACH transfer, not a credit card payment. I provided all requested documentation about the contract and client relationship. Instead of conducting a proper investigation, Square simply decided the payment was fraudulent and told me the "decision is final." The Real Problem here is Aggressive algorithms with no human oversight: Their fraud detection flagged a legitimate business payment with no reasonable review process Scripted customer service with no authority: Representatives couldn't provide real explanations and repeatedly said "this decision is final" without actually investigating Holding legitimate funds hostage: My earned money was inaccessible while I'm actively working on the project Forcing unnecessary delays: Now I have to issue a refund, wait for processing, and arrange alternative payment methods - all because of their mistake The Bigger Issue This isn't just poor customer service - it's a fundamental problem with how Square treats legitimate businesses. When your payment processor can arbitrarily decide your earned income is "fraudulent" with no real recourse, it creates an unstable foundation for running a business. For a company that markets itself as supporting small businesses, holding legitimate payments without proper investigation and offering no meaningful appeal process is completely unacceptable. Recommendation If you're a small business owner, especially one that occasionally receives larger payments, consider a different payment processor. Do not rely on Square - this experience has shown me they can't be trusted with important business transactions. Update: Currently switching to alternative payment solutions that treat legitimate business relationships with appropriate respect. **What problems is Square Payments solving and how is that benefiting you?** It is not a trustworthy payment processor when they hold funds without legitimate reasons. ### 10. Fast, Easy to Use, and Reliable **Rating:** 4.0/5.0 stars **Reviewed by:** Rashina S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Square Payments?** Fast and easy to use. Customers can checkout by themselves **What do you dislike about Square Payments?** Payout fees are too high. Could be cheaper **What problems is Square Payments solving and how is that benefiting you?** Quick checkout for customers ### 11. Easy, Trusted Payment Links That Simplify Getting Paid **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Square Payments?** Easy to send links in a trusted system to obtain payment from customers by email **What do you dislike about Square Payments?** Fees are a bit high for invoicing but that is pretty standard across platforms **What problems is Square Payments solving and how is that benefiting you?** Gives me a trusted way to obtain payment for custom orders for customers through email because they are familiar with square terminals ### 12. Difficult to Use, Switched to Gusto **Rating:** 0.0/5.0 stars **Reviewed by:** Cindy Y. | Practice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2026 **What do you like best about Square Payments?** Do not like it at all **What do you dislike about Square Payments?** I don't like Square Payments. I moved away from it and went to Gusto. We used vendor payments and did not like the platform or the ease of use. Reporting and payments didn't work well for us. **What problems is Square Payments solving and how is that benefiting you?** Square Payments doesn't solve problems for us. ### 13. Beyond User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Gretchan P. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Square Payments?** You can do everything from the app! Send invoices, receipt of payment, payment requests, literally everything! **What do you dislike about Square Payments?** It is hard to get used to at first because you can do so many things but after that it's great. **What problems is Square Payments solving and how is that benefiting you?** At the moment there aren't issues but I was having login issues which the resolved for me even after working hours. ### 14. Great for Inventory Tracking, But Rates Are High for Brick-and-Mortar Stores **Rating:** 3.0/5.0 stars **Reviewed by:** Daryl A. | IT Support, Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Square Payments?** Keeps track of inventory, especially with a small business. **What do you dislike about Square Payments?** High rates in comparison to a true point of sales system for a brick and mortar business. **What problems is Square Payments solving and how is that benefiting you?** It allows me to track inventory on the tablet, with customizable receipt options. ### 15. Impressive Payment Gateway, but Needs Customer Help Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Mikes L. | Senior Accountant , Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2025 **What do you like best about Square Payments?** Square has ensured that we accept payment globally in a simplified manner The tool accommodates multiple payments gateways, allowing our company to be more efficient Square has an easy to control and run dashboard **What do you dislike about Square Payments?** Customer support for Square is slow, and resolving payment issues requires a speedy response Sometimes, the transaction fees goes beyond our expectations **What problems is Square Payments solving and how is that benefiting you?** We make and receive payments using Square Payments, which creates an effective way of tracking all financial records The integration with POS makes our business more transparent and secure The issues of financial logistics is fully automated by the app ### 16. Horrible, the company does not have any support for the business owner and gives no options **Rating:** 0.0/5.0 stars **Reviewed by:** Hilda L. | Insurance, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Square Payments?** easy to use their system but horrible assistance, No customer service what so eve **What do you dislike about Square Payments?** square is helpful for start up business, but downside is they have no protection during a wrongfully claim. If the company provides enough proof of completed work and permit paid with contract signed by customer. They side with the customer, take your money and you have no say, help or advise on what is next. **What problems is Square Payments solving and how is that benefiting you?** None they are no help to solve your problems. They were a platform to take payments ### 17. Convenient Daily Deposits, but Fees Are a Downside **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Square Payments?** The automatic daily deposits into our bank account. **What do you dislike about Square Payments?** Would be better if it were less expensive. **What problems is Square Payments solving and how is that benefiting you?** Currently no issues and haven't had any so far, thankfully. ### 18. Best POS System **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2025 **What do you like best about Square Payments?** Square is very user friendly and has the best fee prices. **What do you dislike about Square Payments?** I don’t like that there is an added .15 charge. I wish it was just a percentage. **What problems is Square Payments solving and how is that benefiting you?** I don’t really see to many issues with the way that I use the pos system. ### 19. Square Review **Rating:** 4.5/5.0 stars **Reviewed by:** Cristina A. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2025 **What do you like best about Square Payments?** I really do like to use this platform for payments.We use this app on the daily. **What do you dislike about Square Payments?** I do dislike that I attach a picture for customer to view. When customer opens it, it gives them a invoice instead of the picture of the report. **What problems is Square Payments solving and how is that benefiting you?** Remind the customers to pay. ### 20. Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Valerie Y. | Vice President Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about Square Payments?** Square is easy to use. It was easily integrated into our process. **What do you dislike about Square Payments?** I dislike the fees, but they are not out of balance for the service received. **What problems is Square Payments solving and how is that benefiting you?** We used to use several processing services and now we use only Square. This has reduced the amount of money we spend on processing credit cards. ### 21. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Kassie P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Square Payments?** Very easy to set up and use. You can get really detailed or keep things basic. **What do you dislike about Square Payments?** As with most payment software, the fees are high. I do not want to pass that cost along so my business eats the cost. **What problems is Square Payments solving and how is that benefiting you?** Easy way to take and track payments. ### 22. Square Payments Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Fine Art | Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Square Payments?** It’s easy to send and receive invoices for my business. **What do you dislike about Square Payments?** The website builder feature is not top quality. **What problems is Square Payments solving and how is that benefiting you?** I can easily track payments I receive. ### 23. Userfriendly payments solution with lots of valuable features **Rating:** 4.5/5.0 stars **Reviewed by:** Aditya Raj G. | Program Management Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2024 **What do you like best about Square Payments?** It’s user-friendly even for non-tech-savvy users in our team, with great features that make processing payments, managing inventories, and handling customer transactions seamless both online and offline. **What do you dislike about Square Payments?** I think the only problem with Square is the high transaction costs. Since we use this software very frequently the charges do add up **What problems is Square Payments solving and how is that benefiting you?** The payment processing system is linked with inventory management, providing a streamlined solution for tracking sales and managing our stocks in real-time. This helps us in staying organized and reduces the time spent on administrative tasks ### 24. Square **Rating:** 5.0/5.0 stars **Reviewed by:** Trent S. | owner, Construction, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Square Payments?** It's pretty competitive price wise, and very easy to use **What do you dislike about Square Payments?** I haven't really ran into any problems or issues while using square payments **What problems is Square Payments solving and how is that benefiting you?** Just the fact that myself a small business, square makes it very easy for me to accept credit and debit card and other types of payments from customer ### 25. Efficient Payment Solution: Square Payments Streamlines Virtual Practice Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2024 **What do you like best about Square Payments?** I've been using Square Payments in my virtual private practice, integrated seamlessly with my CRM, Practice Better. Initially, I relied on e-money transfers, but found it cumbersome to manage. Switching to Square Payments has been a game-changer. Not only has it streamlined my payment process, but it has also saved me the hassle of hiring an admin assistant to handle transactions. With Square, transactions are smooth, secure, and efficient. Highly recommend for any small business or solo practitioner looking for an easy-to-use payment solution! **What do you dislike about Square Payments?** While Square Payments has been a valuable addition to my virtual practice, there's one aspect that could be improved: the time it takes for funds to reach my bank account. While I appreciate the convenience and ease of Square's platform, the delay in transferring funds can sometimes be inconvenient. I hope to see improvements in this area in the future, as quicker access to funds would further enhance the efficiency of my business operations. **What problems is Square Payments solving and how is that benefiting you?** Square Payments has solved several key problems for me in my virtual private practice. Firstly, it has streamlined the payment process, making transactions smooth and efficient. Secondly, it has significantly reduced the need for manual administration tasks, saving me time and resources. Lastly, it has provided a more convenient and reliable alternative to e-money transfers. ### 26. Great service, easy to use and great to integrate with software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2024 **What do you like best about Square Payments?** I like that it's easy to use and easy to integrate with other software, such as Xero **What do you dislike about Square Payments?** I don't dislike anything as such about Square Payments. The only downside would be that there are fees for using it - but everything has fees, so not a major issue. **What problems is Square Payments solving and how is that benefiting you?** Square Payments solves the problem of too many different gateways for customers to pay invoices. It is straightfoward, and easy to use from a customer and supplier's perspective. A great, easy to use tool. ### 27. Square Payments is Great for Small Business **Rating:** 5.0/5.0 stars **Reviewed by:** Yalonda D. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2023 **What do you like best about Square Payments?** I like the fact that you can create invoices with various payment options including AfterPay and CashApp. When a client receives an invoice via email, it is very easy for them to click and make a payment. I also really like the fact that you can create a payment schedule that automatically reminds the client when a payment is due. **What do you dislike about Square Payments?** It's not really a dislike but the only feature that is missing, in my opinion, is the ability to create a minimum deposit amount and allow the client to manually enter a payment amount as long as it is above the minimum. **What problems is Square Payments solving and how is that benefiting you?** Square Payments allows me to automate the payment process so that I don't have to remember when a payment is due or send follow-up reminders. My experience is that clients are a little more responsive to automated requests for payment than they are to the business directly sending payment reminders. Also, Square Payments has provided me with business loans based on my invoices. Payments on the loan are automatically taken from the invoice amount when paid by the client. This allows me to ensure payments are made on time. ### 28. Why be Squared Up! **Rating:** 5.0/5.0 stars **Reviewed by:** Fabray T. | O, Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2023 **What do you like best about Square Payments?** I love seamless appointments to invoices process. It allows my clients to book an appointment and pay using one platform. I also have the ability to setup recurring payments. I have a card to use, so I don't need to transfer money. **What do you dislike about Square Payments?** I don't like how some features are only available in the paid version; limitations on types of services you can collect payments for as well. **What problems is Square Payments solving and how is that benefiting you?** The ability to send invoices and clients have the ability to pay online, CashApp, etc. I don't have to wait on checks to be mailed after an invoice is received. ### 29. Great For Business **Rating:** 5.0/5.0 stars **Reviewed by:** John M. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2023 **What do you like best about Square Payments?** It is simple to use and set up. Everyone seems familiar with the technology and are open to using it. Doesn't take long to get into a groove with the system online either. **What do you dislike about Square Payments?** Sometimes terminals are difficult to keep connected to the internet. Additionally Squares use in other apps is difficult to manage and does not cooperate well. **What problems is Square Payments solving and how is that benefiting you?** We need to be able to charge credit cards for admission fees as well and concession charges. We also need the flexibility to move from point to point throughout the season. ### 30. Square user **Rating:** 5.0/5.0 stars **Reviewed by:** Heather P. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2023 **What do you like best about Square Payments?** That they are prompt when paying into your bank account. have a great report to use which itemises your payments and shows the charges. customer support when needed has been great **What do you dislike about Square Payments?** That the balance report cannot be printed by default, I right click on the report and select to print it to PDf. I do not like the integration with Square and Xero and have it turned off. **What problems is Square Payments solving and how is that benefiting you?** no problems that I can see, I have had a very good relationship with square since I started using it. ### 31. square for donations **Rating:** 4.0/5.0 stars **Reviewed by:** Eli C. | development specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2023 **What do you like best about Square Payments?** can see transactions with descriptions in real time & pull reporting with ease **What do you dislike about Square Payments?** there could be more reporting options and more customization with descriptions. **What problems is Square Payments solving and how is that benefiting you?** ability to collect donations & payments in real time using your own devices. report is easily uploaded to our CRM for processing ### 32. Easy to use, fast verification, great support, and unlimited possibilities! **Rating:** 5.0/5.0 stars **Reviewed by:** Beau C. | Chief Executive Officer, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2023 **What do you like best about Square Payments?** Easy use, use anywhere (even without a card reader), low fees, and extremely good customer support. No monthly fee, low payment fees. **What do you dislike about Square Payments?** Add-on services such as team cost monthly payments, which is unnecessary. **What problems is Square Payments solving and how is that benefiting you?** Tons of integrations to multiple different platforms, available whenever , cloud based. ### 33. Easy to use, reliable and consistent **Rating:** 5.0/5.0 stars **Reviewed by:** Jen S. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2023 **What do you like best about Square Payments?** The extensive list of integrations is a big plus with Square Payments. We use it for two businesses, our online notarization company and a catering booking gig work platform. It's easy to use and to train others on. **What do you dislike about Square Payments?** I can't think of anything. It's reliable, credible, reasonably priced and easy to use in a number of ways, from a website to mobile/field uses. Transfer of funds is easy as well. **What problems is Square Payments solving and how is that benefiting you?** I'm able to have field contractors process payments reliably and efficiently and customers are confident in Square, which is critical when processing cards. It's easy to transfer payments to contractors and retain our fees as well. ### 34. Easy to use! **Rating:** 4.0/5.0 stars **Reviewed by:** Jessica R. | Business owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Square Payments?** I love square because its user friendly and pretty simple. **What do you dislike about Square Payments?** A few times we have had issues with connection or we put in a customer for loyalty points and they disappear so we have to do it again. **What problems is Square Payments solving and how is that benefiting you?** Makes customers payments simplified. It's a nice small device for tap to pay or chip insertion. It's bright white and doesn't take up a lot of space. ### 35. It works... mostly **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2023 **What do you like best about Square Payments?** The payments always go through and Square Payments has a very clean-looking interface. It has good functionality and is mostly reliable. **What do you dislike about Square Payments?** They claim to have an online store interface that is easy and customizable, but it is, at the same time, too simple (not enough functionality) and too difficult (hard to convince it to do what you want it to do). **What problems is Square Payments solving and how is that benefiting you?** I need an easy solution to collect credit card payments and Square Payments has provided. It also has functionality with Jotform, which I use extensively. ### 36. Square and WPForms are easy, affordable, and effective! **Rating:** 5.0/5.0 stars **Reviewed by:** Christa P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2023 **What do you like best about Square Payments?** Square payments are comparable or cheaper on the credit card fees than other options. They have the reader for taking in-person payments, and they send you the first one free! Integrating Square and WPForms is easy and makes your site look very professional. **What do you dislike about Square Payments?** The only thing I have encountered is being able to pass through what the payment is for. If you use more than one form on your website to collect payments, being able to identify what a payment is for could be better . **What problems is Square Payments solving and how is that benefiting you?** Quick and easy payments online. Professional appearance by being able to take online payments. ### 37. Good product **Rating:** 4.0/5.0 stars **Reviewed by:** Joanna M. | Personal Growth Coach & Energy Leadership Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2023 **What do you like best about Square Payments?** I love using square payments; it's simple and easy to use. I like how it integrates seamlessly with all my other square space products and keeps everything in one place. **What do you dislike about Square Payments?** I dislike the expenses and the credit card fees; I know that's not controlled by Square necessarily, but otherwise, I'm thrilled with the product as a whole. **What problems is Square Payments solving and how is that benefiting you?** Square payments are solving me taking payments from my clients. Benefitting me by making things simple and seamless. It's effortless to use and easy to navigate. ### 38. Great online payment gateway solution to integrate it on your website **Rating:** 4.5/5.0 stars **Reviewed by:** Mate K. | CEO, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2023 **What do you like best about Square Payments?** I've added Square to one of my websites as a payment solution. It's easy to set up, the dashboard is user-friendly, and there is a free tier. Square is a reputable and high-authority payment solution provider, one of the best in this space. **What do you dislike about Square Payments?** Nothing in particular about the product itself. In terms of pricing, the subscription fees are relatively high, and processing fees also, except for UK cards - when compared with some of its competitors, e.g. Stripe. **What problems is Square Payments solving and how is that benefiting you?** Square helps you integrate card payments on your website in WordPress or Squarespace, for example, and lets you accept international payments. Brick-and-mortar businesses can also order a card payment device. ### 39. Easy to use payment processor with no monthly fees **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2023 **What do you like best about Square Payments?** As a small business I am able to easily process payments through my phone. There is no monthly fee, and the rates are competitive to many other services I looked into. Clients like the convenience of paying with a card, and with Square payments it is so easy that everybody should have no trouble taking card payments. **What do you dislike about Square Payments?** I've used Square for many years now, and while the card processing fees have remained about the same and are reasonable, Square is always coming out with new add on features that they charge monthly subscription fees for separately. Some of those features I would use if there was an option to give up a higher processing fee instead of a monthly subscription, but that is not offered. **What problems is Square Payments solving and how is that benefiting you?** I need to be able to accept payments in a fast and simple manner, in the method my clients want to pay. Square payments lets them use credit cards, debit cards, or checks using ACH, which takes care of most of the payments I receive. I can also enter cash transactions into the Square system to have a full picture of my business revenue all in one spot, even though that cash never passes through Square itself. ### 40. Excellent service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2023 **What do you like best about Square Payments?** It is easy for customers to use and integrates with online forms and eCommerce platforms. **What do you dislike about Square Payments?** Overall I like Square, but their customer service is not helpful, and it is exceedingly hard to reach them. **What problems is Square Payments solving and how is that benefiting you?** Square allows my customers to pay for products, registrations, and memberships online. ### 41. Excellent for Payment **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer C. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2023 **What do you like best about Square Payments?** How easy it is to use and for my field technicians to use. **What do you dislike about Square Payments?** The fees associated with using the service are a little higher than other options. **What problems is Square Payments solving and how is that benefiting you?** It makes it easier for my technicians to capture payments in the field. ### 42. Excellent product, quick and reliable payments but want an improved Square Appointments app **Rating:** 4.0/5.0 stars **Reviewed by:** David H. | Business Intelligence Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2022 **What do you like best about Square Payments?** The variety of hardware on offer is excellent. We started with the Square Reader for £5 when our business just started. Now that the business is growing, we've upgraded to the Square terminal to have a more professional means of taking payments. Square Gift Cards just recently purchased and these are selling very well with loyal clients who want a discount for their repeat business. We always get great value for money from Square even as our needs change and our business grows. **What do you dislike about Square Payments?** The Square Appointments app is not nearly as functional as we need. There is no ability to book appointments that require multiple rooms (e.g. a Couple Massage) or a single room that requires multiple staff members (e.g. 4-Hand Massages). If these new features were added, we would be booking all of our appointments via Square Appointments - both over the phone and online. This, in turn, would allow our business to significantly increase the number of bookings we make as the bookings would not be constrained to the number of people available to answer phone calls - reducing the time and cost spent taking bookings and also increasing revenue. Please add the required features. Also, would like to be able to use Square Appointments on the Square Terminal as the handheld device is ideal for how our therapists roam around the venue, interacting with clients, taking payments, selling gift cards, etc. **What problems is Square Payments solving and how is that benefiting you?** Prior to Square Payments, we only accepted cash from clients, which sometimes resulted in clients not paying at all, making excuses that they needed to go to a cash machine and then not coming back. The ability to consistently take payments from clients BEFORE their appointments has also increased security for the business as therapists know that they'll be paid and that they are in control of the situation during the massage. The £15 Square Reader allowed us to quickly improve our business processes at minimal cost which in turn has led to growth of the business, to the point that we've now upgraded to Square Terminal as we are taking a far higher volume of card payments and need the convenience, professionalism and functionality of the Square Terminal ### 43. Game-Changer after Merge w/ AfterPay **Rating:** 5.0/5.0 stars **Reviewed by:** Jacquelyn T. | Art Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2022 **What do you like best about Square Payments?** Clean UI, easy to use, Professional invoices and secure payment processing experience for my clients. Love the accounting that goes with all Square accounts too to help manage payments. **What do you dislike about Square Payments?** Been waiting for AfterPay to be added and now that it is - it's a game changer for high-end priced services and payments. I would say that is what I disliked for so long. **What problems is Square Payments solving and how is that benefiting you?** Invoices, accounting, secure payments, and easy-to-use processes for all clients (even the non-tech-savvy clients). Solves a lot of problems for service businesses and products too! ### 44. Professional look and tools at an affordable price. **Rating:** 5.0/5.0 stars **Reviewed by:** Emil S. | Ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2022 **What do you like best about Square Payments?** Many tools to receive payments on the go or remotely. Easy to use app, and desktop, plus invoicing system with alerts. Payments are deposited into my account next day. **What do you dislike about Square Payments?** Have not found anything unhelpful with square. No solution is needed as of yet. Maybe add some more business categories to customize more easily, for example, lawn care business. However, they do have a paid plan that i have not reviewed that may have the solutions. **What problems is Square Payments solving and how is that benefiting you?** The problem they solve is the ease of receiving payments from customers that don't use cash, or checks. As well as solving the problem of having not having to worry about not seeing customers for payment by using Square invoices sent via SMS or email to receive payment online. ### 45. Easy and Flexible **Rating:** 5.0/5.0 stars **Reviewed by:** Eric R. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2022 **What do you like best about Square Payments?** The interfaces are easy to use and understand. They offer ways to reduce your processing fees by using some of their free products. Easy to contact **What do you dislike about Square Payments?** I wish they had more 3rd party integrations **What problems is Square Payments solving and how is that benefiting you?** Offering low cost business loans. Automating routines ### 46. Great system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2022 **What do you like best about Square Payments?** Square Payments is super easy to use. There are guided steps to help you get setup, but really it is so easy to use you don't need instructions. It is the easiest system of it's kind that I have used to date. **What do you dislike about Square Payments?** The integrations that I've used have not been reliable or even functional. There doesn't seem to be any work happening to improve the integrations either. **What problems is Square Payments solving and how is that benefiting you?** I use square Payments to quickly and easily collect payments from my customers, both in person and on my e-commerce website. I like that it is a multi faceted solution that makes payments across different modes seamless. ### 47. Perfect! **Rating:** 5.0/5.0 stars **Reviewed by:** Vivian G. | Founder & Owner, CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2022 **What do you like best about Square Payments?** The flexibility of payment both as a client and as a seller. **What do you dislike about Square Payments?** I appreciate the fees are in percentage, but I would prefer them to be lower cost. **What problems is Square Payments solving and how is that benefiting you?** Taking payments online from my clients. ### 48. Innovative payment system **Rating:** 4.0/5.0 stars **Reviewed by:** Amber Marie L. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Square Payments?** Accepts multiple forms of payment that arrive in your bank account within one business day.Square does not charge extra fee, no long term contract. Payments are encrypted from beginning to end. **What do you dislike about Square Payments?** Very seldom you can experience account freezing, would not recommend for bigger companies because of the large fees for bigger companies,deposit limits, add on services are pricey. **What problems is Square Payments solving and how is that benefiting you?** I can instantly process customers credit and debit payments. Like the employee training feature it offers it's very easy to understand and lear. Fast employee payroll. ### 49. Pleasantly surprised with how easy it is to use Square **Rating:** 4.5/5.0 stars **Reviewed by:** Ted & Pat K. | Front desk agent, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2022 **What do you like best about Square Payments?** A big reason I chose to use square, is that very few payment apps allow users to use prepaid debit cards as forms of payment. With square they accept all forms of prepaid cards without any hassle. **What do you dislike about Square Payments?** I can honestly say, at this point, I haven't found anything to dislike yet about the square app. The fees aren't the greatest, however they are right there with their competitors. **What problems is Square Payments solving and how is that benefiting you?** The biggest problem I am solving with square is being able to accept payments from customers with prepaid debit cards that they were not able to use on other platforms. ### 50. Square is great for small businesses, freelancers and artists **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2021 **What do you like best about Square Payments?** The best thing about Square is how easy it is to setup. You just add your bank account, company name, etc and you're good to go. You can start taking payments right away without needing a card reader (by entering the card details in manually). You can customize your receipts contracts, invoice everything! **What do you dislike about Square Payments?** The magistrate card reader is hard to use. It doesn't work always. And manually entering a card costs more fees. **Recommendations to others considering Square Payments:** I received a free magistripe card reader when I signed up. But I would recommend to pay $60 and get the tap card reader. **What problems is Square Payments solving and how is that benefiting you?** I had issues setting up the contracts with my own terms. Also, square doesn't recognize all debit cards. It has to be Visa debit. The benefits are the convenience for my customers to pay with credit card and Visa debit. I also am able to send an invoice and get paid before the service has been performed. ## Square Payments Discussions - [What is the best way to use the Square Payments app?](https://www.g2.com/discussions/what-is-the-best-way-to-use-the-square-payments-app) - 1 comment, 1 upvote - [How do I get notifications from the app?](https://www.g2.com/discussions/how-do-i-get-notifications-from-the-app) - 2 comments, 1 upvote - [Can i use Sqare internationally?](https://www.g2.com/discussions/can-i-use-sqare-internationally) - 2 comments, 1 upvote - [Is Square software free?](https://www.g2.com/discussions/is-square-software-free) - 2 comments - [What is Square payment method?](https://www.g2.com/discussions/what-is-square-payment-method) - 1 comment - [View Square Payments pricing details and edition comparison](https://www.g2.com/products/square-payments/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-22+13%3A32%3A03+-0500&secure%5Bsession_id%5D=7aecd95e-a0fc-49c0-a9f8-504107db77a5&secure%5Btoken%5D=d866a8d95311e2680a5c7c64685b9e55da6af3786fb1e9104cefb214e46d8579&format=llm_user) ## Square Payments Integrations - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [Xero](https://www.g2.com/products/xero/reviews) ## Square Payments Features **Payment Options** - Coupons, Discounts, Promotions, and Gift Cards - Recurring Billing - Instant Payment - Accepted Credit Cards and Debit Cards - ACH Payments and eCheck Processing - Split Payments - Real-Time Payments - Multi-Currency - Online payment portal **Payment Processing** - Encryption - Credit Card Processing - Mobile Payments - Digital Wallet Integration **Platform Basics** - Performance - Portal **Administration** - Reporting/Dashboards - User, Role, and Access Management - Payout Time - Manual Payment Entry - Dispute Resolution - Omnichannel - Levels 1 & 2 - Level 3 **Administration** - Reporting & Analytics - E-commerce Integration - Processing Fees - POS Integration - Omnichannel - Levels 1 & 2 - Level 3 **Platform Administration** - Integrations - Compliance - Reporting **Security** - PCI Compliance - Fraud Protection Tools - Data Tokenization - Two-Factor Authentication - POS Verification **Payment Options** - Multi-Currency - Online payment portal **Platform Payment Content** - Document management - Invoicing Tool - Wage access **Development** - Customization (Fields, Objects, and Layouts) - APIs - Accounting Software Integration - E-Commerce Software Integration **Security** - POS Verification **Platform** - Performance and Reliability - Internationalization - Currency/Language - Internationalization - Operating Country - API / Integrations - PCI Regulation Compliance - Supplemental Technology - Accounting integration - E-commerce Integration **Platform** - Accounting integration - E-commerce Integration **Agentic AI - Payment Gateways** - Autonomous Task Execution - Cross-system Integration - Decision Making ## Top Square Payments Alternatives - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - 4.4/5.0 (2,683 reviews) - [GoCardless](https://www.g2.com/products/gocardless/reviews) - 4.6/5.0 (311 reviews) - [Adyen Payments](https://www.g2.com/products/adyen-payments/reviews) - 3.8/5.0 (33 reviews)