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103 BlueSnap Reviews
Overall Review Sentiment for BlueSnap
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- BlueSnap can accomodate needs across a multi-national company which allows the company to offer standartized approach accross the business.
- The technical support to merchants is fast and of good quality, the team actually digs into one´s issue instead of giving a standart answer.
- The offer of supported payment methods is quite vast.
- Their merchant console is user-friendly and one can extract a variety of reports which is quite useful. Review collected by and hosted on G2.com.
- The are restrictions on payouts made in various currencies for the same entity, based on transaction volume. It would be helpful to receive payouts in the same currency as the payment was made, without any limitations on the transaction volume. Review collected by and hosted on G2.com.
Dedicated Account Manager, who knows our business, and which BlueSnap services are the right fit for us
Scheduled bi-weekly check-ins for support and/or updates
Good documentation for our developer team to reference
Great technical support Review collected by and hosted on G2.com.
BlueSnap does not yet use 3DS 2.2, which we require for our UK and EU markets and websites
BlueSnap is not a Merchant of Record, so we are unable to use them to expand into the Latin American Markets (e.g., Argentina) Review collected by and hosted on G2.com.
BlueSnap just works. The cost is basically just the transaction fees as well, which makes BlueSnap very competitive compared to competitors that charge additional fees, monthly costs, etc. Pair BlueSnap with an inexpensive partner solution for the frontend such as Jotform and you have a very lean, easy to setup, cheap to maintain payment system that gets you into the world of online payments quickly and securely. Customer support chat makes it easy to get questions answered. We have many payment forms and use BlueSnap extensively. Review collected by and hosted on G2.com.
BlueSnap is a payment processor. It's not a complete all-in-one solution. This is ok though! That's why you look to see who their partners are and integrate Bluesnap into a partner frontend. My one slight gripe would be that because we work with a partner, we don't have complete API control and that's where some of the more advanced and useful functions we are looking for are. Also, subscriptions can have some interesting behavior such as not being able to change details once the second to last payment takes place. Again, small gripes. Very solid overall. Review collected by and hosted on G2.com.
The ease of access UI along with multiple transaction tracking and ireports to visualize the payment flow Review collected by and hosted on G2.com.
Restriction related to international card payments and sometimes rejection of transactions Review collected by and hosted on G2.com.
First of all, the onboarding, ease of implementation, and support are first-class. The product (Armatic) is better than advertised. In today's technology economy, the paradigm is that the software never lives up to the hype. I would say that BlueSnap/Armatic over-delivered in its features, capabilities, and intuitiveness. A refreshing experience. Review collected by and hosted on G2.com.
There isn't anything that BlueSnap doesn't do that we need it to. Of course, we look forward to product development, new features, additional automation, etc. We're confident that the BlueSnap/Armatic team has a robust roadmap for updated functionality and features. Review collected by and hosted on G2.com.
Payment button on invoices makes it super easy for clients that prefer e-checks or credit cards. Review collected by and hosted on G2.com.
Initial set up was a bit sticky due to partial foreign ownership of our company. Review collected by and hosted on G2.com.
David, our primary account contact, has been a great & trustworthy colleague during this time - always engaged and responsive at all times. We have also found the support team in Israel to be highly competent and enabling.
Look forward to extending the fruitful partnership with Bluesnap.
We have been a long-time customer of Bluesnap and recently decided to move from a reseller partnership to a PayFac model. Review collected by and hosted on G2.com.
Integration with Chargify/ Maxio for payment methods and for bank authorisation errors
Reporting on non-processing fees is difficult to obtain
Chargebacks process clarity & information after submission
Processing fees for USD transactions as a result of the US cards (resulting in fees being in line with non-USD fees which have an FX fee included) Review collected by and hosted on G2.com.
Our working relationship with BlueSnap has been a productive and positive one. Key elements as far as differentiation goes are the level of communication we receive. This includes prompt access to account managers and reviews. The amount of dialogue with the development team, when necessary, as updates or changes to payment integration are concerned is appreciated as well.
Overall, BlueSnap is a professional and competent payment partner. Review collected by and hosted on G2.com.
None so far and we can see ourselves working with BlueSnap for a long time to come, and I don't anticipate there will be any substantial points of friction going forward. Review collected by and hosted on G2.com.
They work with you to make sure you get the most out of their service, they actually have a dialog with you and they make sure you understand what is going on and why, even showing you why and how and it makes a big difference from previous vendors who were so automated i think i only spoke to one of their techs the entire time we were a customer, and that was only during setup. Review collected by and hosted on G2.com.
They keep you on your toes about security. They make sure you are doing what you need to do and keep you updated when they update their requirements, or should I say when the Industry updates it's expectations of vendors. Review collected by and hosted on G2.com.
