Compare ID.me and SheerID 
At a Glance
Market Segments
Mid-Market (39.2% of reviews)
Mid-Market (43.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ID.me
Star Rating
(54)4.7 out of 5
Market Segments
Mid-Market (39.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ID.meSheerID
Star Rating
(116)4.3 out of 5
Market Segments
Mid-Market (43.1% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SheerIDSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SheerID excels in its "Quality of Support," with a score of 8.9, while ID.me shines even brighter with a score of 9.3, indicating that ID.me offers more responsive and helpful customer service.
- Reviewers mention that both products have similar "Ease of Use" ratings at 8.7, but SheerID's "Ease of Setup" is rated lower at 7.7 compared to ID.me's 8.2, suggesting that ID.me may be easier to implement for new users.
- G2 users highlight that SheerID has a lower score in "Product Direction" at 7.8, while ID.me boasts a significantly higher score of 9.4, indicating that users feel more confident in ID.me's future development and enhancements.
- Users on G2 report that SheerID's "Library" feature is rated at 7.3, which is lower than ID.me's offerings, suggesting that ID.me may provide a more comprehensive set of resources and templates for users.
- Reviewers mention that both platforms support "Multi-Factor Authentication," but ID.me is noted for its broader range of authentication options, including "Biometric Factor" and "Risk-Based Authentication," which are not as prominently featured in SheerID.
- Users say that while both products have similar "Fraud Detection" capabilities, ID.me's "Real-Time Monitoring" feature, rated at 8.2, is perceived as more effective compared to SheerID, enhancing security for users significantly.
Featured Products
Sponsored
Croct
(27)
Single Sign-On (SSO)
Visit Website
Pricing
Entry-Level Pricing
ID.me
No pricing availableSheerID
No pricing availableFree Trial
ID.me
No trial information availableSheerID
Free Trial is available
Ratings
Meets Requirements
9.0
25
8.7
89
Ease of Use
8.7
26
8.7
91
Ease of Setup
8.2
19
7.8
53
Ease of Admin
8.8
20
8.3
53
Quality of Support
9.3
26
8.9
90
Has the product been a good partner in doing business?
9.2
21
9.2
54
Product Direction (% positive)
9.4
18
7.9
84
Features by Category
Authentication Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access Control Types
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Administration
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Authentication type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Implementation
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Visitor Behavior
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.8
16
Templates
Not enough data
7.2
16
|
Verified
Not enough data
7.9
21
|
Verified
Not enough data
7.5
17
|
Verified
Personalization
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
5.3
11
Not enough data
6.7
16
|
Verified
Multichannel
Not enough data
Not enough data
Not enough data
7.2
16
|
Verified
Not enough data
6.9
16
|
Verified
Administration
Not enough data
7.2
15
|
Verified
Not enough data
7.4
18
|
Verified
Not enough data
7.7
17
|
Verified
Not enough data
7.7
13
|
Verified
Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Detection
Not enough data
Not enough data
Feature Not Available
Feature Not Available
Not enough data
8.3
7
Response
Not enough data
Not enough data
Not enough data
8.2
10
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ID.me and SheerID are categorized as Identity Verification and E-commerce Fraud Protection
Unique Categories
ID.me is categorized as Multi-Factor Authentication (MFA) and Single Sign-On (SSO)
SheerID is categorized as E-Commerce Personalization and Personalization
Reviews
Reviewers' Company Size
ID.me
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SheerID
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
11.5%
Telecommunications
9.6%
Health, Wellness and Fitness
9.6%
Apparel & Fashion
9.6%
Consumer Goods
7.7%
Other
51.9%
Retail
12.1%
Computer Software
8.6%
Health, Wellness and Fitness
6.0%
Consumer Goods
5.2%
Apparel & Fashion
5.2%
Other
62.9%
Most Helpful Reviews
ID.me
Most Helpful Favorable Review
Jill T.
Verified User in Retail
ID.me is easy to use! Within seconds I can adjust the discount level, include or exclude products, and turn the feature on or off (not that we turn it off). After initial dev work, it is very low touch. I also appreciate the extra promotion ID.me provides...
Most Helpful Critical Review
Verified User in Food & Beverages
Sometimes there are disconnections between POC on the ID.me side - I wish there is a dedicated contact who could take care of partnership and media exposure consultations.
SheerID
Most Helpful Favorable Review
Verified User in Manufacturing
Best part of SheerID is I dont have to think about it after it's set up. I am confident everything is working as it should all the time. SheerID provides excellent reporting that helps up keep a gauge on the program and optimize.
Most Helpful Critical Review
Verified User in Consumer Services
when profiles dont generate, when the system only review the first document, when the system doesnt recognise special agents as law enforcement.
Jill T.
Verified User in Retail
ID.me is easy to use! Within seconds I can adjust the discount level, include or exclude products, and turn the feature on or off (not that we turn it off). After initial dev work, it is very low touch. I also appreciate the extra promotion ID.me provides...
Verified User in Manufacturing
Best part of SheerID is I dont have to think about it after it's set up. I am confident everything is working as it should all the time. SheerID provides excellent reporting that helps up keep a gauge on the program and optimize.
Verified User in Food & Beverages
Sometimes there are disconnections between POC on the ID.me side - I wish there is a dedicated contact who could take care of partnership and media exposure consultations.
Verified User in Consumer Services
when profiles dont generate, when the system only review the first document, when the system doesnt recognise special agents as law enforcement.
Alternatives
Discussions
Is ID.me legit and safe?
1 comment
AV
ID.me is legit and safe. Our secure digital identity network has over 98 million users with over 145,000 new people joining daily, as well as partnerships...Read more
ID.me has no more discussions with answers
How well does this work with student validation?
1 comment
CC
Hi Ken - thank you for the question. SheerID verifies credentials for 100% of students in 191 countries. Majority of the time students will instantly be...Read more
How does SheerID verification work?
1 comment
MS
There's a few questions that display via a pop-up, that differ based on the program. Verification happens immediately in most cases, unless the person needs...Read more
How does SheerID know I'm a student?
1 comment
Official Response from SheerID
SheerID determines if you are enrolled as a student by instantly connecting with authoritative data sources, like the office of the registrar for a...Read more
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