Compare IBM FileNet Content Manager and OnBase 
- Users report that OnBase excels in customization options, with a score of 9.5, allowing for tailored solutions that fit specific business needs. In contrast, IBM FileNet Content Manager, while still customizable, scores lower at 8.4, indicating less flexibility in adapting to unique requirements.
- Reviewers mention that OnBase's ease of use is a significant advantage, scoring 8.3 compared to IBM FileNet's 7.4. This suggests that users find OnBase more intuitive and user-friendly, which can lead to quicker adoption and less training time.
- G2 users highlight OnBase's superior document management capabilities, particularly in document approval processes, where it scores 9.2. IBM FileNet, on the other hand, scores 8.0 in this area, indicating that OnBase may provide a more streamlined experience for managing document workflows.
- Users on G2 emphasize the strength of OnBase in invoice management, particularly in capture and supplier portal functionalities, both scoring above 9.2. IBM FileNet's scores in these areas are lower, suggesting that OnBase may offer a more robust solution for organizations focused on financial processes.
- Reviewers mention that OnBase's process automation features are highly rated at 9.1, making it easier for organizations to streamline operations. In comparison, IBM FileNet's score of 8.1 indicates that its automation capabilities may not be as comprehensive or effective.
- Users say that OnBase's quality of support is rated at 8.3, which is higher than IBM FileNet's 7.7. This suggests that OnBase may provide more responsive and helpful customer service, a critical factor for organizations relying on these systems for daily operations.
In my entire career of 10 yrs on FileNet we did not see single issue related to the product with any Version of FileNet we have used. It is the best ECM and BPM tool, I can say FileNet is the evergreen product when compared with other competitors with...
The settings within IBM's Enterprise Content Management software are vast and it takes a lot of digging in the documentation to figure out even some simple changes. When you start pulling multiple components into your system you really have to start...
It is a full Enterprise Content Management solution. In regards to storage, manipulation and retrieval of data Hyland has covered almost every base and provided dynamic and very usable solutions. It is very easy to integrate this product into your...
offshoring support for on Prem customers. Hyland pretending they invented federated search, your bold new model is neiter bold nor new. You also appear to be going all in on the death of knowledge. AI is only as effective as your LLMs and sources, you are...
In my entire career of 10 yrs on FileNet we did not see single issue related to the product with any Version of FileNet we have used. It is the best ECM and BPM tool, I can say FileNet is the evergreen product when compared with other competitors with...
It is a full Enterprise Content Management solution. In regards to storage, manipulation and retrieval of data Hyland has covered almost every base and provided dynamic and very usable solutions. It is very easy to integrate this product into your...
The settings within IBM's Enterprise Content Management software are vast and it takes a lot of digging in the documentation to figure out even some simple changes. When you start pulling multiple components into your system you really have to start...
offshoring support for on Prem customers. Hyland pretending they invented federated search, your bold new model is neiter bold nor new. You also appear to be going all in on the death of knowledge. AI is only as effective as your LLMs and sources, you are...
