Compare HubSpot Sales Hub and Salesforce Sales Cloud 
At a Glance
Market Segments
Small-Business (62.0% of reviews)
Mid-Market (45.9% of reviews)
Entry-Level Pricing
$0.00
$25.00 1 User Per Month
HubSpot Sales Hub
Star Rating
(12,290)4.4 out of 5
Market Segments
Small-Business (62.0% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSalesforce Sales Cloud
Star Rating
(23,272)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that both Salesforce Sales Cloud and HubSpot Sales Hub have a star rating of 4.4, indicating a strong overall satisfaction among users. However, Salesforce is noted for its robust customization options, while HubSpot is praised for its user-friendly interface.
- Reviewers mention that Salesforce Sales Cloud is more popular among mid-market businesses (45.9% of reviews), while HubSpot Sales Hub is favored by small businesses (62.0% of reviews), suggesting that Salesforce may be better suited for larger organizations.
- Users on G2 highlight that HubSpot Sales Hub offers a free entry-level price point ($0.00), making it an attractive option for startups and small businesses, whereas Salesforce Sales Cloud starts at $25.00, which may be a barrier for smaller teams.
- Reviewers say that Salesforce Sales Cloud excels in features like Opportunity & Pipeline Management (9.0) and Contact & Account Management (8.8), while HubSpot Sales Hub shines in Email Tracking/Automation (9.0) and Meeting Scheduling (8.9), indicating that each product has its strengths in different areas of sales management.
- Users report that HubSpot Sales Hub has a slight edge in Ease of Use (8.7) and Ease of Setup (8.4), with many reviewers mentioning that its intuitive design allows for quicker onboarding compared to Salesforce Sales Cloud (8.1 and 7.8, respectively).
- G2 users mention that both platforms provide quality support, but HubSpot Sales Hub (8.6) is often highlighted for its responsive customer service, while Salesforce Sales Cloud (8.1) is noted for its extensive documentation and community resources.
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Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
HubSpot Sales Hub
Free Trial is available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
8.6
9,258
8.8
13,128
Ease of Use
8.7
9,682
8.1
16,045
Ease of Setup
8.4
3,729
7.8
7,175
Ease of Admin
8.6
2,955
7.9
4,139
Quality of Support
8.6
8,347
8.1
11,414
Has the product been a good partner in doing business?
8.8
2,911
8.3
4,101
Product Direction (% positive)
8.7
8,841
8.2
12,805
Features by Category
Sales Force Automation
8.7
5700
|
Verified
8.8
9094
|
Verified
Feature Not Available
8.2
6044
|
Verified
8.5
5551
|
Verified
8.7
8822
|
Verified
8.5
5750
|
Verified
8.3
9083
|
Verified
7.8
3873
|
Verified
8.0
6971
|
Verified
8.5
4723
|
Verified
8.2
7267
|
Verified
7.8
2935
|
Verified
8.0
6411
|
Verified
7.9
2843
|
Verified
8.1
6309
|
Verified
8.2
2137
8.3
7065
|
Verified
Marketing Automation
8.7
5063
|
Verified
7.9
6328
|
Verified
8.5
4737
|
Verified
8.1
6651
|
Verified
8.8
4868
|
Verified
8.5
7671
|
Verified
8.2
4133
|
Verified
7.9
5095
Customer Support
8.3
3327
|
Verified
8.3
6478
|
Verified
8.2
2161
8.1
6056
|
Verified
8.5
2992
|
Verified
8.2
6452
|
Verified
8.1
2983
|
Verified
8.0
5173
|
Verified
8.3
3220
|
Verified
8.2
5666
|
Verified
Reporting & Analytics
8.2
5451
|
Verified
8.5
8612
|
Verified
8.4
5808
|
Verified
8.5
8799
|
Verified
8.0
3992
|
Verified
8.2
7111
|
Verified
Mobile & Social
8.0
3522
|
Verified
7.9
5305
|
Verified
8.2
2178
|
Verified
7.8
4936
|
Verified
7.7
3841
|
Verified
7.7
5785
|
Verified
Platform
8.1
2607
|
Verified
8.5
3280
|
Verified
8.3
2221
|
Verified
8.5
3286
|
Verified
8.5
2683
|
Verified
8.6
3310
|
Verified
8.2
1999
|
Verified
8.3
2594
|
Verified
7.6
1699
8.5
2869
|
Verified
8.0
2297
|
Verified
8.1
2897
|
Verified
8.7
2691
|
Verified
8.7
3296
|
Verified
8.1
1395
8.1
2737
Integration
8.4
2029
|
Verified
8.5
2335
|
Verified
8.2
2135
|
Verified
8.5
2791
|
Verified
8.2
2001
|
Verified
8.5
2638
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Configuration - cpq
9.2
64
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
65
Not enough data
9.1
65
Not enough data
Pricing
8.9
60
Not enough data
8.7
63
Not enough data
Feature Not Available
Not enough data
9.0
61
Not enough data
9.0
67
Not enough data
Feature Not Available
Not enough data
Quoting
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
64
Not enough data
9.1
62
Not enough data
9.2
64
Not enough data
Admin
Feature Not Available
Not enough data
7.8
199
Not enough data
8.5
267
Not enough data
8.3
239
Not enough data
Channels
8.8
63
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.6
285
Not enough data
8.3
228
Not enough data
8.4
200
Not enough data
8.6
275
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Generative AI - cpq
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.4
496
8.6
242
8.6
592
8.8
262
8.9
620
8.7
284
8.9
627
8.6
261
Organization
9.0
649
8.9
320
8.8
635
8.8
312
8.6
573
8.8
305
Performance Analysis
8.3
527
8.4
255
8.8
636
8.8
277
Sales Analysis
8.5
532
8.4
256
8.7
588
8.7
270
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Integrated Workflows
8.9
1387
8.7
407
9.0
1428
8.5
397
8.3
1203
8.0
356
8.2
1107
8.0
351
8.8
1278
8.9
406
8.7
1141
8.4
355
8.6
1070
8.6
370
Repeatability and Reportability
8.6
1242
8.4
371
8.8
1306
8.7
390
8.6
1283
8.7
386
8.2
1160
8.3
373
Feature Not Available
7.6
307
AI and Automation
8.3
1016
8.5
353
8.2
984
8.4
362
8.3
974
8.2
322
7.9
855
7.9
325
7.8
803
7.7
307
Generative AI
Feature Not Available
Feature Not Available
Call Analytics
8.3
270
8.7
118
8.0
238
8.5
122
8.1
248
8.6
117
Feature Not Available
8.9
117
Agent Performance Management
Feature Not Available
8.6
127
7.6
213
8.6
111
7.8
223
8.7
127
Generative AI
Feature Not Available
Feature Not Available
Customer Requirements
8.7
186
Not enough data
8.8
177
Not enough data
8.5
178
Not enough data
Contracts
8.7
164
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Revenue
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Revenue Sourcing and Forecasting
Not enough data
8.2
28
Not enough data
8.1
28
Not enough data
8.6
28
Not enough data
8.6
28
Not enough data
8.3
28
Not enough data
8.2
23
Not enough data
8.0
23
CRM Data Enrichment
Not enough data
8.0
29
Not enough data
8.3
28
Not enough data
8.0
27
Not enough data
7.9
29
Not enough data
8.5
23
Account Management
Not enough data
7.9
29
Not enough data
7.8
29
Not enough data
7.6
29
Not enough data
8.3
28
Not enough data
8.3
23
Not enough data
8.1
23
Integrations
8.3
458
8.1
120
9.1
652
8.5
121
8.4
521
8.0
121
8.5
509
8.0
119
7.8
423
8.8
121
Branding & Customizatio
8.6
562
8.1
117
8.8
582
8.2
120
8.4
506
8.3
118
Automatic Rules & Configurations
8.7
558
8.3
119
8.9
566
8.3
119
8.5
524
7.9
122
Generative AI
Feature Not Available
Feature Not Available
Sales Performance Features - Sales Planning
Not enough data
8.3
103
Not enough data
8.5
95
Not enough data
8.4
100
Not enough data
8.6
100
Not enough data
8.5
99
Not enough data
8.7
98
Not enough data
8.0
96
Territory Management - Sales Planning
Not enough data
8.6
97
Not enough data
8.4
102
Quota & Capacity Management - Sales Planning
Not enough data
8.3
98
Not enough data
8.3
106
Not enough data
8.2
99
Data Sourcing
8.4
1196
8.5
859
8.5
1267
8.7
890
8.2
1138
8.3
794
8.7
1392
8.7
918
8.4
1232
8.6
855
Predictive Analytics
8.2
1192
8.4
835
8.2
1153
8.6
851
7.8
984
8.1
750
8.0
1114
8.3
792
Sales Management
8.8
1407
8.7
881
8.0
1098
8.1
757
8.5
1258
8.6
874
8.9
1470
8.8
942
Content Management
8.4
700
8.3
308
Feature Not Available
8.1
298
Feature Not Available
8.2
283
8.3
713
8.5
274
8.4
699
8.2
292
Analytics
8.5
778
8.7
298
8.5
781
8.4
297
8.5
725
8.4
181
8.3
702
8.3
306
Presentation
Feature Not Available
7.4
172
Feature Not Available
7.3
172
Feature Not Available
7.2
163
Training
Not enough data
8.8
232
Not enough data
8.8
225
Not enough data
8.5
186
Not enough data
8.4
222
Feedback
Not enough data
8.7
214
Not enough data
8.6
211
Not enough data
8.5
191
Not enough data
8.6
181
Not enough data
8.8
205
Not enough data
8.8
206
Not enough data
8.7
178
Generative AI
Not enough data
Feature Not Available
Attribution
Not enough data
8.9
379
Not enough data
8.9
383
Not enough data
8.6
365
Discovery
Not enough data
8.9
386
Not enough data
8.6
381
Not enough data
8.6
363
Management
Not enough data
8.5
353
Not enough data
8.7
371
Platform
Not enough data
8.6
363
Not enough data
8.6
363
Calling
8.6
1105
8.6
137
8.2
899
8.4
131
8.6
1067
8.8
140
8.7
1097
8.7
136
Contacts
8.7
1172
8.8
132
8.5
1016
8.7
134
8.7
1076
8.7
136
Insights
9.1
1262
9.1
140
8.7
1104
8.8
138
Feature Not Available
8.3
134
Feature Not Available
8.5
144
8.4
1009
8.3
139
Analytics
8.7
1929
8.3
490
8.8
1922
8.4
498
Feature Not Available
8.4
511
Customizations
8.8
1971
8.7
541
8.9
1972
8.5
509
8.8
2064
8.6
546
Feature Not Available
8.4
491
8.9
2049
8.4
518
Generative AI
Feature Not Available
Feature Not Available
Incentives
8.0
660
8.1
339
8.2
737
|
Verified
8.4
406
7.7
608
|
Verified
7.9
342
8.5
831
8.5
419
Personalization
8.5
854
8.6
381
8.5
982
|
Verified
8.8
461
8.9
1081
|
Verified
8.9
491
8.5
877
|
Verified
8.6
439
Administrative
8.7
911
|
Verified
8.7
464
8.5
791
|
Verified
8.5
430
8.4
750
8.3
414
Categories
Categories
Shared Categories
HubSpot Sales Hub and Salesforce Sales Cloud are categorized as Sales Acceleration Platforms, Sales Platforms, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Enablement, Outbound Call Tracking, Sales Analytics, Email Tracking, Sales Performance Management, CRM, and Business Scheduling
Unique Categories
Salesforce Sales Cloud is categorized as Sales Planning, Sales Coaching, Lead Scoring, and Revenue Operations & Intelligence (RO&I)
Reviews
Reviewers' Company Size
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.1%
Information Technology and Services
12.1%
Marketing and Advertising
10.0%
Financial Services
4.3%
Education Management
3.2%
Other
54.4%
Computer Software
14.0%
Information Technology and Services
11.8%
Financial Services
6.7%
Marketing and Advertising
5.1%
Internet
3.4%
Other
58.9%
Most Helpful Reviews
HubSpot Sales Hub
Most Helpful Favorable Review
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
Most Helpful Critical Review
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
Salesforce Sales Cloud
Most Helpful Favorable Review
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
Most Helpful Critical Review
Matthew W.
Verified User in Computer Software
I can barely being to talk about how bad Salesforce is. I understand they were once the leaders in CRM software (sorry "web application" ) but it's become a bloated mess that reminds me of Yahoo. It's not intuitive, they do not keep up to date with web...
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
Matthew W.
Verified User in Computer Software
I can barely being to talk about how bad Salesforce is. I understand they were once the leaders in CRM software (sorry "web application" ) but it's become a bloated mess that reminds me of Yahoo. It's not intuitive, they do not keep up to date with web...
Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
When do you need a CRM?
11 comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 comments
MM
1. Customer Management
2. Employee Day-to-Day Activity Tracking
3. Automated Workflow
4. Validated Workflow
5. Can Integrate Multiple Systems
6....Read more
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