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- HubSpot Sales Hub-vs-Salesforce Sales Cloud
Compare HubSpot Sales Hub and Salesforce Sales Cloud 
At a Glance
Market Segments
Small-Business (61.9% of reviews)
Mid-Market (45.9% of reviews)
Entry-Level Pricing
$0.00
$25.00 1 User Per Month
HubSpot Sales Hub
Star Rating
(12,211)4.4 out of 5
Market Segments
Small-Business (61.9% of reviews)
Entry-Level Pricing
$0.00
Free Trial is available
Browse all 4 pricing plansSalesforce Sales Cloud
Star Rating
(23,221)4.4 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that HubSpot Sales Hub excels in Email Marketing with a rating of 8.8, compared to Salesforce Sales Cloud's 7.9. Users appreciate the robust features and ease of use of HubSpot's email marketing tools.
- G2 users report that Salesforce Sales Cloud stands out in Opportunity & Pipeline Management with a rating of 8.7, while HubSpot Sales Hub scores 8.5 in the same category. Reviewers highlight Salesforce's comprehensive pipeline management capabilities and customization options.
- Users on G2 mention that HubSpot Sales Hub leads in Lead Follow-up with a rating of 9.0, surpassing Salesforce Sales Cloud's 8.9 score. Customers praise HubSpot's efficient lead nurturing functionalities and automation features.
- Reviewers say that Salesforce Sales Cloud shines in Territory/Quota Management with a rating of 8.0, outperforming HubSpot Sales Hub's 7.8 score. Users appreciate Salesforce's opportunity visualization and map planning features that help them prepare to sell in new or emerging markets.
- Users report that HubSpot Sales Hub excels in Email Tracking/Automation with a rating of 9.1, while Salesforce Sales Cloud scores 8.5 in the same category. G2 users highlight HubSpot's robust email tracking and automation tools that enhance sales team productivity.
- G2 users mention that Salesforce Sales Cloud stands out in Sales Forecasting with a rating of 8.8, compared to HubSpot Sales Hub's 8.6. Reviewers appreciate Salesforce's accurate forecasting features that help in strategic decision-making and planning.
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Pricing
Entry-Level Pricing
HubSpot Sales Hub
Free HubSpot CRM
$0.00
A foundational CRM that helps businesses organize their interactions, and create great experiences for their customers.
- Contact management
- Contact website activity
- Companies
Salesforce Sales Cloud
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Free Trial
HubSpot Sales Hub
Free Trial is available
Salesforce Sales Cloud
Free Trial is available
Ratings
Meets Requirements
8.6
9,180
8.8
13,077
Ease of Use
8.7
9,601
8.1
15,994
Ease of Setup
8.4
3,656
7.8
7,128
Ease of Admin
8.6
2,925
7.9
4,129
Quality of Support
8.6
8,276
8.1
11,369
Has the product been a good partner in doing business?
8.8
2,881
8.3
4,090
Product Direction (% positive)
8.7
8,763
8.2
12,756
Features by Category
Sales Force Automation
8.7
5655
|
Verified
8.8
9058
|
Verified
Feature Not Available
8.2
6010
|
Verified
8.5
5507
|
Verified
8.7
8789
|
Verified
8.6
5705
|
Verified
8.3
9048
|
Verified
7.8
3828
|
Verified
8.0
6939
|
Verified
8.5
4679
|
Verified
8.2
7232
|
Verified
7.8
2890
|
Verified
8.0
6378
|
Verified
7.9
2799
|
Verified
8.1
6275
|
Verified
8.2
2094
8.3
7032
|
Verified
Marketing Automation
8.7
5020
|
Verified
7.9
6295
|
Verified
8.5
4696
|
Verified
8.1
6618
|
Verified
8.8
4826
|
Verified
8.5
7638
|
Verified
8.2
4092
|
Verified
7.9
5062
Customer Support
8.3
3286
|
Verified
8.3
6445
|
Verified
8.2
2120
8.1
6022
|
Verified
8.5
2950
|
Verified
8.2
6418
|
Verified
8.1
2942
|
Verified
8.0
5140
|
Verified
8.3
3178
|
Verified
8.2
5633
|
Verified
Reporting & Analytics
8.2
5411
|
Verified
8.5
8580
|
Verified
8.4
5767
|
Verified
8.5
8766
|
Verified
8.0
3952
|
Verified
8.2
7078
|
Verified
Mobile & Social
8.0
3484
|
Verified
7.9
5274
|
Verified
8.2
2138
|
Verified
7.8
4907
|
Verified
7.7
3803
|
Verified
7.7
5753
|
Verified
Platform
8.0
2559
|
Verified
8.5
3241
|
Verified
8.3
2173
|
Verified
8.5
3248
|
Verified
8.5
2635
|
Verified
8.6
3274
|
Verified
8.2
1953
|
Verified
8.3
2557
|
Verified
7.6
1652
8.5
2831
|
Verified
8.0
2250
|
Verified
8.1
2861
|
Verified
8.7
2643
|
Verified
8.7
3259
|
Verified
8.1
1350
8.1
2701
Integration
8.4
1988
|
Verified
8.5
2301
|
Verified
8.2
2094
|
Verified
8.5
2758
|
Verified
8.2
1959
|
Verified
8.5
2607
|
Verified
Generative AI
Feature Not Available
Feature Not Available
Configuration
9.2
64
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
65
Not enough data
9.1
65
Not enough data
9.1
70
Not enough data
Pricing
8.9
60
Not enough data
8.7
63
Not enough data
Feature Not Available
Not enough data
9.0
61
Not enough data
9.0
67
Not enough data
Feature Not Available
Not enough data
Quoting
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
64
Not enough data
9.1
64
Not enough data
9.1
62
Not enough data
9.2
64
Not enough data
Admin
Feature Not Available
Not enough data
7.9
198
Not enough data
8.5
266
Not enough data
8.3
238
Not enough data
Channels
8.8
63
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.6
284
Not enough data
8.3
227
Not enough data
8.4
199
Not enough data
8.7
285
Not enough data
8.6
274
Not enough data
Feature Not Available
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.4
483
8.6
235
8.6
579
8.8
255
8.9
606
8.8
277
8.9
613
8.6
254
Organization
9.0
635
9.0
313
8.8
621
8.8
305
8.7
559
8.8
299
Performance Analysis
8.4
513
8.4
249
8.8
622
8.8
270
Sales Analysis
8.5
519
8.4
250
8.8
574
8.8
264
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Integrated Workflows
8.9
1364
8.6
396
9.0
1405
8.5
386
8.4
1180
8.0
345
8.3
1085
8.0
340
8.9
1257
8.8
395
8.8
1118
8.4
344
8.6
1049
8.5
359
Repeatability and Reportability
8.6
1220
8.4
360
8.8
1284
8.7
379
8.6
1260
8.7
375
8.2
1140
8.3
362
Feature Not Available
7.6
296
AI and Automation
8.4
994
8.5
342
8.3
963
8.3
351
8.3
952
8.2
311
7.9
835
7.9
314
7.8
782
7.7
296
Generative AI
Feature Not Available
Feature Not Available
Call Analytics
8.3
265
8.6
111
8.0
233
8.5
115
8.2
243
8.6
110
Feature Not Available
8.8
110
Agent Performance Management
Feature Not Available
8.6
120
7.7
208
8.5
104
7.9
218
8.7
120
Generative AI
Feature Not Available
Feature Not Available
Customer Requirements
8.7
182
Not enough data
8.8
173
Not enough data
8.5
174
Not enough data
Contracts
8.7
160
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Revenue
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Revenue Sourcing and Forecasting
Not enough data
8.0
23
Not enough data
7.9
23
Not enough data
8.5
23
Not enough data
8.6
23
Not enough data
8.3
23
Not enough data
8.1
18
Not enough data
8.0
18
CRM Data Enrichment
Not enough data
8.1
24
Not enough data
8.4
23
Not enough data
8.1
22
Not enough data
7.8
24
Not enough data
8.5
18
Account Management
Not enough data
7.8
24
Not enough data
7.8
24
Not enough data
7.6
24
Not enough data
8.3
23
Not enough data
8.2
18
Not enough data
8.1
18
Integrations
8.4
439
8.0
113
9.1
633
8.4
114
8.5
503
8.0
114
8.5
493
7.9
111
7.9
407
8.8
114
Branding & Customizatio
8.6
543
8.0
109
8.8
563
8.1
113
8.5
488
8.3
110
Automatic Rules & Configurations
8.8
539
8.2
111
8.9
547
8.2
112
8.5
505
7.8
115
Generative AI
Feature Not Available
Feature Not Available
Sales Performance Features - Sales Planning
Not enough data
8.4
98
Not enough data
8.4
90
Not enough data
8.4
95
Not enough data
8.7
95
Not enough data
8.4
94
Not enough data
8.8
93
Not enough data
8.1
91
Territory Management - Sales Planning
Not enough data
8.6
92
Not enough data
8.5
97
Quota & Capacity Management - Sales Planning
Not enough data
8.3
93
Not enough data
8.3
101
Not enough data
8.2
94
Data Sourcing
8.4
1174
8.5
848
8.5
1245
8.7
879
8.3
1116
8.3
783
8.7
1371
8.7
909
8.4
1210
8.6
845
Predictive Analytics
8.2
1170
8.4
825
8.2
1131
8.6
841
7.9
962
8.1
740
8.0
1092
8.3
782
Sales Management
8.8
1386
8.7
871
8.0
1076
8.1
747
8.5
1237
8.6
864
8.9
1448
8.8
932
Content Management
8.4
692
8.3
301
Feature Not Available
8.1
291
Feature Not Available
8.2
276
8.3
704
8.5
268
8.4
691
8.2
286
Analytics
8.5
769
8.7
292
8.5
773
8.4
291
8.5
716
8.4
175
8.3
693
8.3
300
Presentation
Feature Not Available
7.3
166
Feature Not Available
7.3
166
Feature Not Available
7.2
157
Training
Not enough data
8.7
228
Not enough data
8.8
221
Not enough data
8.4
181
Not enough data
8.4
217
Feedback
Not enough data
8.7
209
Not enough data
8.6
206
Not enough data
8.5
187
Not enough data
8.6
176
Not enough data
8.8
201
Not enough data
8.8
201
Not enough data
8.6
174
Generative AI
Not enough data
Feature Not Available
Attribution
Not enough data
8.8
368
Not enough data
8.9
372
Not enough data
8.6
354
Discovery
Not enough data
8.9
375
Not enough data
8.6
370
Not enough data
8.6
351
Management
Not enough data
8.5
341
Not enough data
8.7
360
Platform
Not enough data
8.6
351
Not enough data
8.6
351
Calling
8.7
1094
8.7
131
8.2
888
8.5
125
8.6
1057
8.8
134
8.7
1086
8.8
130
Contacts
8.7
1161
8.8
127
8.5
1005
8.6
129
8.7
1066
8.8
131
Insights
9.1
1251
9.0
135
8.7
1093
8.7
133
Feature Not Available
8.3
129
Feature Not Available
8.5
139
8.5
998
8.4
134
Analytics
8.7
1894
8.2
479
8.8
1887
8.4
487
Feature Not Available
8.3
501
Customizations
8.9
1938
8.7
531
8.9
1938
8.5
499
8.8
2031
8.6
536
Feature Not Available
8.3
481
8.9
2016
8.4
508
Generative AI
Feature Not Available
Feature Not Available
Incentives
8.1
642
8.1
332
8.3
719
|
Verified
8.4
399
7.8
590
|
Verified
7.9
335
8.5
814
8.6
412
Personalization
8.5
836
8.6
374
8.6
964
|
Verified
8.8
454
8.9
1063
|
Verified
8.9
484
8.6
859
|
Verified
8.6
432
Administrative
8.7
894
|
Verified
8.7
457
8.5
774
|
Verified
8.5
423
8.4
733
8.3
407
Categories
Categories
Shared Categories
HubSpot Sales Hub and Salesforce Sales Cloud are categorized as Sales Acceleration Platforms, Sales Platforms, Conversation Intelligence, Sales Engagement, AI Sales Assistant, Sales Enablement, Outbound Call Tracking, Sales Analytics, Email Tracking, Sales Performance Management, CRM, and Business Scheduling
Unique Categories
Salesforce Sales Cloud is categorized as Sales Planning, Sales Coaching, Lead Scoring, and Revenue Operations & Intelligence (RO&I)
Reviews
Reviewers' Company Size
HubSpot Sales Hub
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesforce Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.1%
Information Technology and Services
12.0%
Marketing and Advertising
10.0%
Financial Services
4.3%
Education Management
3.2%
Other
54.4%
Computer Software
14.0%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
5.1%
Internet
3.4%
Other
58.9%
Most Helpful Reviews
HubSpot Sales Hub
Most Helpful Favorable Review
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
Most Helpful Critical Review
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
Salesforce Sales Cloud
Most Helpful Favorable Review
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
Most Helpful Critical Review
Cristi H.
Verified User in Marketing and Advertising
The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...
Calandria A.
Verified User in Insurance
HubSpot CRM is one of the best CRM tools of market and serve any kinds of sales business perfectly. It work as single place where user can keep product information and contact lists of customers. User can stay in touch with customer and contact with anytime...
Ashlly N.
Verified User
Salesforce CRM is the most high-grade tool for business and it's an intuitive tool for our company. With Salesforce we can sell our product to the customer and easily win money. It provides us faster sales force for process management and lets us manage...
Verified User in Events Services
The manner in which you interact with this crm is confusing, and it seems like a giant upsell to Hubspot's other services. During the set up process and when using it, you are bombarded with upgrade suggestions. Further, it also seems like it is solely for...
Cristi H.
Verified User in Marketing and Advertising
The price! SugarCRM Professional is $30/mo and can be easily customized right out of the box with very little to no restrictions at all. Salesforce Professional is $65/mo with fewer features and far to many restrictions. I handle all client support for...
Discussions
Can I automate multiple scheduled sales email sends based on the suggested optimized send times?
6 comments
JF
Yes, you can schedule automated emails at suggested optimized times. You can send single emails or sequences.Read more
Will Hubspot connect well with variety of accounting softwares?
5 comments
CM
There aren’t any native integrations that I’m aware of. There are a few you can set up through Zapier. A word of caution: HubSpot isn’t currently compliant...Read more
Is there any way to email and add a call task on the same day in sequences?
4 comments
KH
yes you can use sequences for email and then make a workflow for adding task same day .Read more
When do you need a CRM?
11 comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 comments
MM
1. Customer Management
2. Employee Day-to-Day Activity Tracking
3. Automated Workflow
4. Validated Workflow
5. Can Integrate Multiple Systems
6....Read more
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