Compare Housecall Pro and ServiceTitan 
At a Glance
Market Segments
Small-Business (94.5% of reviews)
Small-Business (63.9% of reviews)
Entry-Level Pricing
Starting at $59.00 1 Users
No pricing available
Housecall Pro
Star Rating
(190)4.3 out of 5
Market Segments
Small-Business (94.5% of reviews)
Entry-Level Pricing
Starting at $59.00 1 Users
Free Trial is available
Browse all 3 pricing plansServiceTitan
Star Rating
(304)4.5 out of 5
Market Segments
Small-Business (63.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ServiceTitanSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ServiceTitan excels in its "Confirmations & Reminders" feature, scoring 9.1, which helps streamline communication with clients, while Housecall Pro also performs well but slightly lower at 8.8.
- Reviewers mention that Housecall Pro offers a superior "Ease of Setup" experience with a score of 8.8 compared to ServiceTitan's 6.8, making it a more user-friendly option for new users.
- G2 users highlight that ServiceTitan's "Invoicing" feature is robust, scoring 8.6, but Housecall Pro outshines it with a score of 9.3, indicating a more efficient invoicing process that users appreciate.
- Users on G2 report that both platforms have similar "Dispatch" capabilities, both scoring 8.8, but ServiceTitan's additional features in "Employee Communication" (7.7) are seen as less effective compared to Housecall Pro's 8.4, which enhances team collaboration.
- Reviewers say that ServiceTitan's "Product Direction" is rated positively at 9.0, indicating a strong vision for future updates, while Housecall Pro follows closely with 8.9, suggesting both platforms are committed to continuous improvement.
- Users report that ServiceTitan's "AI Text Generation" feature scores 8.3, providing valuable automation, while Housecall Pro's "AI Image-to-Text" feature is rated higher at 8.1, showcasing its strength in visual data processing.
Featured Products
Sponsored
FieldPulse
(335)
Online Appointment Scheduling
Visit Website
Pricing
Entry-Level Pricing
Housecall Pro
Basic
Starting at $59.00
1 Users
Solutions to optimize and streamline your business.
- Credit card rates as low as 2.59%
- Drag & drop scheduling
- Real-time dispatching
ServiceTitan
No pricing availableFree Trial
Housecall Pro
Free Trial is available
ServiceTitan
No trial information availableRatings
Meets Requirements
8.6
162
8.7
250
Ease of Use
8.9
163
8.5
252
Ease of Setup
8.8
118
6.8
182
Ease of Admin
9.0
110
8.0
168
Quality of Support
8.8
156
7.7
244
Has the product been a good partner in doing business?
8.9
109
8.7
169
Product Direction (% positive)
8.9
163
9.0
244
Features by Category
Collection
7.8
21
Not enough data
8.7
21
Not enough data
8.1
21
Not enough data
7.9
22
Not enough data
8.3
20
Not enough data
Moderation
8.5
20
Not enough data
8.5
20
Not enough data
8.5
20
Not enough data
Use Cases
7.8
20
Not enough data
7.7
20
Not enough data
8.8
20
Not enough data
Administration
7.3
20
Not enough data
7.4
20
Not enough data
7.6
20
Not enough data
7.6
20
Not enough data
7.7
19
Not enough data
Display Options
7.4
19
Not enough data
7.6
19
Not enough data
8.0
19
Not enough data
7.9
19
Not enough data
Generative AI
Feature Not Available
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Resource Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Notifications
9.1
38
Not enough data
9.2
36
Not enough data
9.1
37
Not enough data
Settings
8.9
34
Not enough data
8.9
31
Not enough data
8.7
33
Not enough data
Personalization
8.6
34
Not enough data
8.5
32
Not enough data
Integrations
8.4
34
Not enough data
8.1
30
Not enough data
8.9
36
Not enough data
7.6
26
Not enough data
8.3
34
Not enough data
Generative AI
8.3
23
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
7.8
31
Feature Not Available
Feature Not Available
Feature Not Available
Before the Job
8.7
97
7.4
155
8.8
96
8.8
172
8.6
90
8.3
167
8.6
90
8.5
162
On the Job
8.8
91
8.5
167
8.4
91
7.7
170
7.1
79
7.3
152
8.7
96
8.5
172
8.1
59
8.1
141
After the Job
8.0
89
8.4
171
8.1
89
8.4
169
9.3
92
8.6
170
8.0
77
7.8
154
Categories
Categories
Shared Categories
Housecall Pro and ServiceTitan are categorized as HVAC and Field Service Management
Unique Categories
Housecall Pro is categorized as Construction CRM, Online Appointment Scheduling, Review Management, and Roofing
ServiceTitan is categorized as Pest Control
Reviews
Reviewers' Company Size
Housecall Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceTitan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
30.4%
Consumer Services
23.2%
Facilities Services
6.1%
Individual & Family Services
3.3%
Environmental Services
2.8%
Other
34.3%
Construction
35.8%
Consumer Services
23.0%
Utilities
4.7%
Marketing and Advertising
4.1%
Accounting
3.7%
Other
28.7%
Most Helpful Reviews
Housecall Pro
Most Helpful Favorable Review
Shane S.
Verified User in Consumer Services
Organizing our schedule, GPS coordinates, sending info to Quickbooks automatically, and the ability to set up automated postcards or emails to our clients after jobs.
Most Helpful Critical Review
Robert S.
Verified User in Construction
Pretty much everything. I feel this company is in a race to offer quantity over quality. The software can be difficult to find a good ground of workflow. The way function is setup can become easily confusing to both office and field staff. Many...
ServiceTitan
Most Helpful Favorable Review
Jordan O.
Verified User in Construction
Service titan has it all! We are able to dispatch, quote, track finances, and invoice with only one program.
Most Helpful Critical Review
Tracie P.
Verified User in Construction
Onboard - Go Live - Using Daily - Reports - Payroll - Tax Tracking - Price Book - Integrations with any other software... I could go on and on.
Shane S.
Verified User in Consumer Services
Organizing our schedule, GPS coordinates, sending info to Quickbooks automatically, and the ability to set up automated postcards or emails to our clients after jobs.
Jordan O.
Verified User in Construction
Service titan has it all! We are able to dispatch, quote, track finances, and invoice with only one program.
Robert S.
Verified User in Construction
Pretty much everything. I feel this company is in a race to offer quantity over quality. The software can be difficult to find a good ground of workflow. The way function is setup can become easily confusing to both office and field staff. Many...
Tracie P.
Verified User in Construction
Onboard - Go Live - Using Daily - Reports - Payroll - Tax Tracking - Price Book - Integrations with any other software... I could go on and on.
Discussions
Is Housecall Pro safe?
1 comment
EH
100% It was created by a Plumber who wanted to have all the different apps and sites in one app and 1 low price. It really is an all in one and saves me time...Read more
How much does Housecall pro cost?
1 comment
DS
The text appears to be a numerical value, "4250," which can be interpreted as "four thousand two hundred fifty" in English.Read more
Housecall Pro has no more discussions with answers
Is it easy to migrate to ServiceTitan?
4 comments
TB
It is if you dedicate the time and information needed to do so. Its the effort you put in that really makes the difference. Read more
What is ServiceTitan?
2 comments
MS
ServiceTitan is a field service management software system and performs above all others!Read more
A way to make estimates in the office without first attaching them to an appointment?
1 comment
MB
If you go into the customer and location (as if you were booking an appt) there's an option at the bottom to either book an appointment or create an...Read more
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