# Workiz Reviews **Vendor:** Workiz **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 228 ## About Workiz You’ve built something real. Brick by brick, call by call. You didn’t wait for a blueprint, you became the blueprint. You’ve put in the work, made the tough decisions, and built your business on your own terms. We’re not here to rewrite your story. We’re here to help you amplify it. To give you the tools to move forward, not start from scratch. Workiz was built for service pros who already know what it takes — the hard work, the late hours, the persistence. You’ve figured out how to make things run, but we know it can be done smarter, faster, and more efficiently. No wasted steps. No slowing down. Just real solutions that keep pace with your ambition. You know where you’re going. Workiz is here to help you get there, faster. With real AI and smart automation working in the background, Workiz simplifies your operations, strengthens customer relationships, and grows your service business. Trusted by over 120,000 service pros, Workiz helps you streamline your day-to-day, increase revenue, and deliver a superior customer experience. Win more jobs with tools like Genius Answering, Angi, Thumbtack, and Google’s Local Services Ads. Impress customers and stay connected with real-time communication through the Workiz mobile app. And manage everything from one central hub, syncing seamlessly with QuickBooks, Stripe, CompanyCam, and more — all from your Workiz dashboard. Book a free demo: https://link.workiz.com/g2 Try Workiz free for 7 days: https://link.workiz.com/g2-trial #FieldService #FSM #HomeServiceBusiness #ServicePros #Contractors #SmallBusinessGrowth #HVAC #Plumbing #Locksmith #ApplianceRepair #Electricians #JunkRemoval #Workiz #BusinessAutomation #SmartScheduling ## Workiz Pros & Cons **What users like:** - Users praise Workiz for its **superb customer support** , enhancing the overall experience with helpful guidance and assistance. (21 reviews) - Users praise the **ease of use** of Workiz, finding it simple and intuitive for daily operations management. (17 reviews) - Users love the **user-friendly interface** of Workiz, which simplifies operations and enhances team efficiency. (17 reviews) - Users appreciate the **seamless integrations** of Workiz, enhancing job scheduling, payments, and overall team efficiency. (13 reviews) - Users value the **efficient scheduling management** of Workiz, appreciating its ease of use and seamless communication capabilities. (9 reviews) - Easy Integration (7 reviews) - Users appreciate the **customization options** in Workiz, making it easy to tailor the platform to their business needs. (6 reviews) - Navigation Ease (6 reviews) - Reporting Features (6 reviews) - Time Management (6 reviews) **What users dislike:** - Users face **customization difficulties** with Workiz, noting limitations in workflows and flexibility in setup options. (10 reviews) - Users express frustration over **high pricing** , leading to dissatisfaction and loss of loyalty towards Workiz. (8 reviews) - Users note that **improvement is needed** in the mobile app's flow and performance, affecting overall user experience. (7 reviews) - Users find the **learning curve steep** , noting challenges in implementing features and navigating the interface effectively. (7 reviews) - Users express frustration over Workiz's **expensive pricing model** and lack of support, feeling misled and disappointed. (6 reviews) - Users express frustration over **poor support** , citing issues with customer service and deceptive practices affecting their experience. (6 reviews) - Users find **feature limitations** in Workiz, particularly lacking customization options and a robust sales feature for reps. (5 reviews) - Mobile Limitations (5 reviews) - Poor Design (4 reviews) - Reporting Issues (4 reviews) ## Workiz Reviews ### 1. Great CRM for small to medium field service businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Scott P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2021 **What do you like best about Workiz?** Workiz is a great CRM for field service industries that want to avoid a system that unnecessarily over-complicates things. I've tried a bunch of CRMs and have a background in information systems. Being an owner of a service business, Workiz is the best I've found. The phone integration is amazing and automatic text messages to both clients and team members that can be customized is a great feature. I love the simple user interface that allows me to turn features on and off. At the end of the day I need a CRM that makes my junk removal business more effecient without being cumbersome. Workiz does a great job of putting the data in front of me that I need to see when I need to see it. Also, amazing customer service and seems to be many new features on the horizon. **What do you dislike about Workiz?** There are a couple of nit-picky bugs that are a bit annoying. Understandable for a company relatively young and I would expect these things to be worked out. Things like text messages not auto-correcting text, limited functionality and customizability of mobile app, and other minor website bugs are a slight nuisance but no system is without shortcomings. Honestly, it's exceeded what I would expect, so these do not bother me. **What problems is Workiz solving and how is that benefiting you?** I've gotten a lot of benefits from the reporting features. It's allowed me to learn a lot about the workings of my business without much work on my part. It's limited my phone calls and given me a centralized command center that I can run the business from. ### 2. Essential Tool for Seamless Team Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Mark R. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Workiz?** I love the usability of Workiz. It's very easy to use, and all my employees pick it up very quickly when they get trained. It's great for communication and helps everyone on the team work together effectively. I like that since we started using it, Workiz has been improving and they keep adding wonderful new features. I'm currently very happy with what we're using. Additionally, setting up Workiz to use all of it's features takes a team that is dedicated to using it, but it's overall it's not complicated. It's very easy to learn and get used to once you're in it. Onboarding to any new system can seem scary, but workiz was very helpful throughout the process and I'm very glad we did. **What do you dislike about Workiz?** I've been impressed with the continual improvement. I love that workiz implements customer feedback. I have nothing to dislike. **What problems is Workiz solving and how is that benefiting you?** Workiz helps us operationally by enabling everyone to communicate and work together efficiently. ### 3. A Powerful All-in-One Platform That Simplifies Running a Service Business **Rating:** 5.0/5.0 stars **Reviewed by:** Tony F. | Owner/Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2021 **What do you like best about Workiz?** Workiz integrates almost everything I need to run my business in one place. It functions as a CRM with built-in phone and text systems, so there’s no need to jump between platforms. The automations are the standout feature. Automatic text messages based on job status save a significant amount of time. The UI is mostly intuitive and easy to navigate. Online scheduling works well and integrates with Google, which is a big plus. The route planning map is solid and helps schedule jobs efficiently. Customer service has been good. They’re responsive when I report bugs and generally quick to resolve issues. Outages happen occasionally, but they’re infrequent and usually short. The platform is consistently updated with new features, which is a good sign. Overall, it handles nearly all of my business needs, which is why I still rate it five stars. **What do you dislike about Workiz?** Some areas of the UI require too many clicks to accomplish simple tasks. Text message handling can be frustrating when using multiple numbers under the same account. The schedule page has an annoying refresh delay when moving jobs around. Pricing is my biggest concern. It’s expensive, and many new features come with additional costs. I don’t like that phone plans charge by the minute and per text message. The AI assistant was decent, but not compelling enough to justify the added cost. The mobile app works well overall, but the Android version noticeably lags behind the iPhone app. **What problems is Workiz solving and how is that benefiting you?** Workiz solves the problem of having too many disconnected systems to run a service business. Instead of juggling a separate CRM, phone system, texting platform, scheduling tool, and routing software, it consolidates all of that into one platform. That benefits me by simplifying day-to-day operations and reducing friction. Customer communication is easier because calls and texts are built in. Automations handle routine messages based on job status, which saves time and removes manual follow-ups. Online scheduling and route planning help me schedule jobs more efficiently without extra tools. Overall, it reduces operational overhead, cuts down on busywork, and lets me manage most of my business from a single system instead of stitching together multiple platforms. ### 4. Clean Navigation, Customizable Documents and Job Details **Rating:** 4.0/5.0 stars **Reviewed by:** Miranda L. | Office Manager/Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Workiz?** The clean layout/ease of use, the ability to mark up individual lines on invoices and estimates, the color customizing, document customization. **What do you dislike about Workiz?** The cost per user; it restricts our ability to have a smooth workflow at an affordable cost. We have 5 technicians that simply can't connect with the office because it's nearly $100 each tech. We have techs sharing ipads. **What problems is Workiz solving and how is that benefiting you?** Communication between technicians and the office in terms of invoicing, estimates, updating customers, record maintenance, scheduling. I honestly don't know what I would do without Workiz. ### 5. Seamless Communication and Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Mark R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2025 **What do you like best about Workiz?** I like the smooth operation of Workiz, and the fact that everything is in one place. It just works seamlessly, and we can use automations to help remind our clients when we're coming, which is a big time saver. The integrated billing feature is great too, and everything just works together nicely. Workiz is pretty intuitive, making it easy for our team to pick up and start using. I appreciate their continuous system improvements and the impressive help and support they provide, along with great communication and responsiveness. Also, the integration with QuickBooks online is seamless. **What do you dislike about Workiz?** There is literally nothing that I dislike about Workiz at this time. **What problems is Workiz solving and how is that benefiting you?** Workiz resolves communication issues between staff and customers, ensures smooth operations with everything in one place, and integrates billing and automations to remind clients efficiently. Their support and continuous improvements are impressive. ### 6. I was unaware... **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2025 **What do you like best about Workiz?** It was a good run but started to have issues with operational flows from appointment setting to making any changes or finalizing jobs. The mobile app was not very clear for techs in the field. I had high hopes but didn't work out. **What do you dislike about Workiz?** The mobile app for techs needs to improve flow and work. **What problems is Workiz solving and how is that benefiting you?** Scheduling is easier. It also helps us keep track of Estimates and when people VIEW it! that feature was not expected BUT great at immediately following up on the customers estimate. I like the instant payout feature and the ability to add marketing phone numbers to the mix and the ability to add prefixes to the web tracking lead forms. ### 7. User-Friendly CRM with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ana Liliosa D. | Sales Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Workiz?** I find Workiz really easy to use. Even on my cell phone, it's very user-friendly. I appreciate that it's easy to contact people and save contacts. Also, setting it up was straightforward; I just needed to log in using my email. **What do you dislike about Workiz?** It could be improved if I can put more numbers so that it will automatically dial all the numbers that I need to dial within this day. It's really hard for me to manually dial all the numbers. **What problems is Workiz solving and how is that benefiting you?** I use Workiz as a CRM and a softphone. It simplifies contact management and dialing, but I wish it could dial multiple numbers automatically to ease contacting many clients daily. It’s easy to use, even on a cell phone. ### 8. All-in-One Platform with Intuitive Interface and Integrated Features **Rating:** 4.0/5.0 stars **Reviewed by:** Marco Antonio G. | Ingeniero Informatico, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2025 **What do you like best about Workiz?** We really liked the ease of use of the system, as it offers a very intuitive interface. Additionally, we value that all functions are integrated into a single platform: scheduling, billing, and communication with clients. We also appreciate that the implementation did not take us much time. **What do you dislike about Workiz?** The functionality of the reports and statements is somewhat limited, and customer support may take time to respond. Additionally, the mobile application for field use often experiences disconnections on several occasions. Also, the learning curve for automation can be quite complex. **What problems is Workiz solving and how is that benefiting you?** Coordination with our field technicians regarding job assignments has improved, and furthermore, Workiz integrates functions such as invoicing, sending estimates, payments both online and in the field, and most importantly, it allows for centralizing customer data, their history, and communication with them. ### 9. Really enjoy the growing capabilities of this software **Rating:** 4.5/5.0 stars **Reviewed by:** Heral K. | head of marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2025 **What do you like best about Workiz?** i have been using workiz for about 4 years or so, for multiple businesses of which i am the marketing lead provider for. This software has undergone some amazing changes and has grown and improved. The latest AI changes is what caused me to leave this review - it is my way to be grateful and acknowledge the hard work. Workiz development team has put into this FSM. The latest improvements mean our reps can talk to a client and have his info automatically be saved in the system, he job information automatically be inserted and ready for approval which saves us A LOT OF TIME. so thank you very much, i highly recommend Workiz to my friends and now to the readers of this review **What do you dislike about Workiz?** i got two major dislikes. one, the person responsible for our customer support at Workiz left a few month back and i feel we had an understanding. second, i think the pricing is too high and can be lower by 25%. **What problems is Workiz solving and how is that benefiting you?** automation with calls, scheduling, gps tracking of techs, automatic notification and client reminders, on-field payment solutions, invoicing, tech routing and more ### 10. Easy Setup, Effective Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Cassidy B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Workiz?** I like Workiz because it is easy to use. The automations are a big plus, as they help me follow up with customers, send reminders about appointments, and prompt them to leave reviews. The initial setup was easy for our team. **What do you dislike about Workiz?** Sometimes the call system gets funky, but they usually fix it quickly. **What problems is Workiz solving and how is that benefiting you?** Workiz helps with contacting customers, collecting payments, forwarding calls, and automations like follow-ups, appointment reminders, and review prompts. ### 11. Workiz is a life saver **Rating:** 5.0/5.0 stars **Reviewed by:** jhony p. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Workiz?** Its easy to use, straight to the point, customizable and their services are reliable. **What do you dislike about Workiz?** Some very few updates are pushed without any notice, so suddenly something has changed, not drastically but changes without a notice sometimes are annoying. **What problems is Workiz solving and how is that benefiting you?** Workiz integrates voip calls and messages, scheduling and managing every event. Creates reports and now has an AI integration that helps you with a few things ### 12. Effortless Field Service Management with Workiz **Rating:** 4.5/5.0 stars **Reviewed by:** Sebin M. | BDE, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2025 **What do you like best about Workiz?** Workiz streamlines field service operations, making them highly efficient. Its real-time job scheduling, technician tracking, and built-in communication tools enable teams to stay organized and minimize missed appointments. The platform is user-friendly and consolidates everything-jobs, invoices, and payments into a single, convenient location. **What do you dislike about Workiz?** Some features seem restricted unless you upgrade to a higher plan, particularly when it comes to automation and advanced reporting. The mobile app sometimes experiences lag, and customizing specific workflows is not as flexible as I would like. **What problems is Workiz solving and how is that benefiting you?** Workiz addresses issues like scheduling confusion, missed appointments, slow invoicing, and ineffective communication between office staff and field technicians. By bringing job management, tracking, and payments together on a single platform, it helps minimize mistakes, accelerate workflows, enhance customer service, and boost overall revenue. ### 13. Locked into Contract with Poor Customer Support **Rating:** 0.5/5.0 stars **Reviewed by:** Ihar K. **Reviewed Date:** November 10, 2025 **What do you like best about Workiz?** I just like the customer services. **What do you dislike about Workiz?** I find the one-year contract with Workiz extremely restrictive, as it locks me in without the possibility of exit. This has resulted in significant financial losses, as I was required to pay $400 each month, totaling over $4,000, despite no longer being able to utilize the service. I feel that this contract system is akin to a scam. Moreover, the customer service is unsatisfactory; my attempts to contact them go largely unanswered, and when they do respond, it's often with an inability to help cancel the service or stop the charges. This lack of responsive support has left me frustrated and feeling trapped with no way out, making me strongly advise others against using this service. **What problems is Workiz solving and how is that benefiting you?** n/a ### 14. Efficient, Reliable, and Game-Changing for Our Field Service Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua . | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Workiz?** Workiz has transformed how we manage scheduling, dispatching, and invoicing for our field team. The platform is incredibly user-friendly, and the mobile app allows our technicians to stay updated in real time. I also appreciate the built-in phone and communication tools—it reduces the need for third-party integrations and helps us stay organized. The automation features, like reminders and follow-ups, save us hours every week. **What do you dislike about Workiz?** While Workiz covers most of our needs, the reporting dashboard could offer more customization options. We’d love the ability to create more advanced reports with specific filters or metrics. Occasionally, the mobile app can lag when there are poor network conditions, though it’s rare. **What problems is Workiz solving and how is that benefiting you?** Before Workiz, we were juggling multiple tools for scheduling, customer communication, and payments. Now everything is in one place. This has cut down admin work by at least 30%, reduced miscommunication with customers, and improved on-time service delivery. Workiz has helped us scale faster without hiring more back-office staff. ### 15. Workiz Makes Field Service Operations Simple and Scalable **Rating:** 5.0/5.0 stars **Reviewed by:** Julia J. | Account manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2025 **What do you like best about Workiz?** Workiz has been a game-changer for managing our daily operations. The scheduling and dispatching features are intuitive and easy to use. I especially like the real-time tracking of jobs and technicians—it helps us stay organized and avoid scheduling conflicts. The mobile app is also incredibly helpful for our field team to view jobs, update status, and collect payments on-site **What do you dislike about Workiz?** There’s a bit of a learning curve when it comes to setting up automations and customizing workflows. Also, the reporting features could be more detailed—sometimes we need more specific filters to get the insights we want. But overall, these are minor issues compared to the value we get from the platform. **What problems is Workiz solving and how is that benefiting you?** Before Workiz, we used spreadsheets and phone calls to manage jobs. It was chaotic. Now, everything from job scheduling to invoicing is handled in one place. Workiz has improved team communication, reduced no-shows, and helped us provide faster service to our clients. It also allows us to track customer history and repeat jobs with ease. ### 16. Workiz has Excelled My Business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2023 **What do you like best about Workiz?** There are many things: The best Part is the message center that all my numbers are routed to and which I can communicate to customers via text and calling from different areas of the program. I also am loving the automations external for estimate reminders to customers but also the triggers I use to communicate to my staff when the status changes and its time for them to take over. I have customized each stage my lead is in which makes it easy to know where people are. The tags are helpful to find exactly what I need and fast. The app is really good. The techs use it to give a customer their eta, close out their jobs, review the job and pictures the day before their scheduled visit. The software integrates with QB online. The reports are amazing. Its really made running my business so much easier. I highly recommend. **What do you dislike about Workiz?** When using the app the icons at the bottom are not static. Sometimes I have to go into leads then go back to get the icons to pop up in order to go to messages or clients etc. Thats a bug Im sure. But that is something that is slightly frustrating. **What problems is Workiz solving and how is that benefiting you?** Before I wasn't able to have all customers in one spot. And feeling like my team was operating with data that was disconnected from the rest of the team. Now we are all on the same page. It feels like I can really manage the company and WORKIZ is the main hub that lets me execute that. ### 17. Extremely buggy, the support is awful, and the migration was botched **Rating:** 1.0/5.0 stars **Reviewed by:** Brian R. | Founder & CEO, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2025 **What do you like best about Workiz?** I like the amount of features they offer — specifically the fact that they have their own VoIP system internal to the tool. This is what differentiates their product from the rest. **What do you dislike about Workiz?** Workiz migration team was horrendous to communicate and work with. It's a shame that such a powerful platform has such a disengaged migration team. It truly feels like you're in service of them, not the other way around. They promised us to have our data imports from Jobber into Workiz done in 24-36 hours. I got a cold hand response from the import team stating "this isn't a realtime service, your request will be put into a queue with the rest of the requests." despite the onboarding team promising us a 24-36 hrs SLA for import. So many promises were made. So many were broken. We were sold a different platform than what exists. There are massive gaps in what you're able to do — for example, if you create a custom field on a job. You can input information in the field, but you CAN'T clear it. From then on, forever, something needs to live in that data field. There is no way to remove a value from a field. This is basic basic basic functionality. Every request you do have to improve the system, you get the same response from every rep at the company — put into our backlog and up vote it. **What problems is Workiz solving and how is that benefiting you?** We're trying to migrate from Jobber to Wokriz. ### 18. Attentive! **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew B. | Communications Director, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2025 **What do you like best about Workiz?** When I was stuck, not only was the chat feature helpful, but it got me to somebody who could figure out my issue quickly and solve it right away. I made a suggestion on how they could change their system to better fix the issue I was having, and they escalated all the way up to the developers. I have no doubt they'll consider and possibly implement a fix! **What do you dislike about Workiz?** It's been a bit of a learning curve, and figuring out the best way to use it has been a bit clunky, but the people are nice and are there to help! **What problems is Workiz solving and how is that benefiting you?** As a new Cleaning company, it's keeping things in one location that works for field and office use. I can see scaling with this, no problem. ### 19. Operations Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Penelope S. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2025 **What do you like best about Workiz?** Workiz has made it much easier to stay on top of job scheduling and team coordination. The ability to assign jobs in real-time and track technician progress has improved our response times. We also really like the client communication tools—text reminders and updates have helped reduce missed appointments. The integration with WorkizPay has sped up payments significantly. **What do you dislike about Workiz?** There’s a bit of a learning curve for new users, especially when setting up automations and templates. Also, the reporting features could be more customizable—we’d love to filter reports in more detailed ways. Occasionally, syncing across devices isn’t instant. **What problems is Workiz solving and how is that benefiting you?** Workiz has helped us replace a mix of spreadsheets, manual dispatching, and separate messaging apps. It’s given us one centralized system where we can book jobs, communicate with clients, collect payments, and track performance. That’s been a huge time-saver and has cut down on errors. ### 20. Streamlined Business Management with Workiz **Rating:** 4.5/5.0 stars **Reviewed by:** Eric N. **Reviewed Date:** January 13, 2026 **What do you like best about Workiz?** I like how Workiz keeps my business operations organized. I really appreciate the way we can have all our messaging, appointments, and call features integrated. These features are really valuable for running my junk removal business efficiently. **What do you dislike about Workiz?** And sometimes the automations trigger when they're not supposed to. **What problems is Workiz solving and how is that benefiting you?** Workiz takes care of all our scheduling, invoicing, and payments, keeping my business operations organized. ### 21. Well worth the services; constantly evolving features **Rating:** 5.0/5.0 stars **Reviewed by:** Ariel Z. | Garage Door Company Owner/Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2025 **What do you like best about Workiz?** It is easily customizable to your business. There are so many features to help streamline daily tasks and run an operation, keeping everything organized. They also many workshops to help better your business which I enjoy listening to. It was pretty easy to get set up, but takes time to get it the way that works best for your business and you always learn as you go. **What do you dislike about Workiz?** Sometimes there are glitches, but they are few and far in between. When they happen, they get resolved pretty quickly. **What problems is Workiz solving and how is that benefiting you?** They are constantly evolving and listening to customer feedback. When I need to talk to support, they respond pretty quickly. The best thing for me is that I am one person running a medium sized operation and Workiz helps keep me organized and streamlined. Without it, I would lose my head, but seriously they are just getting better. I would not leave to another company. ### 22. Best program our company has ever used **Rating:** 5.0/5.0 stars **Reviewed by:** Isaac&Fran B. | Part owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2025 **What do you like best about Workiz?** We have used Workiz from the very beginning and have seeing it grow into the company it is now. Temporarily we left to explore other options, but we came back to Workiz. I enjoy the simplicity, easy to navigate at and the same time appreciate all it has to offer. Their customer support is very helpful and hands on. Because it is a growing company and they are constantly adding on features I appreciate that they reach out to their customers and give us the opportunity to request features on a platform that others can vote on. Overall, I am very happy with this company **What do you dislike about Workiz?** Whenever I come across and issue, their customer service team is on top of it and makes sure concerns are addressed, if they cannot assist, they make sure to escalate it. **What problems is Workiz solving and how is that benefiting you?** Giving us a one-time program that can address scheduling, calls, inventory, and estimate sending services all in one place. ### 23. BEWARE OF TRAPPED CONTRACTS THAT DONT EXIST. FRAUDULENT COMPANY. **Rating:** 0.0/5.0 stars **Reviewed by:** Justin L. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2025 **What do you like best about Workiz?** interface is nice but lacking core financial billing tools. **What do you dislike about Workiz?** they have conned us into a fake annual contract when we deemed their software is unable to meet our business needs they are holding us hostage and making us pay even tho we never agreed to any annual commitments. they are petty and small time because they are losing customers. **What problems is Workiz solving and how is that benefiting you?** NO PROBLEMS SOLVED ### 24. Simple solution that delivers results **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole V. | Small Business, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Workiz?** Workiz has made scheduling and dispatching incredibly efficient. The drag‑and‑drop calendar is easy to use, and the built-in phone and messaging system lets our team communicate with clients directly—no need to switch apps. We also love the automated reminders and follow-ups, which help reduce no-shows and keep clients informed. **What do you dislike about Workiz?** The mobile app could use some improvement—it sometimes glitches or runs slowly, especially when switching between views. Also, some advanced customization features, like editing custom fields in bulk, feel limited or unintuitive. **What problems is Workiz solving and how is that benefiting you?** Before Workiz, we struggled with managing jobs across multiple platforms. Scheduling, invoicing, and customer communications were all done separately. Workiz brought everything into one platform, which has saved us a lot of time and helped reduce human error. ### 25. Excellent user interface, customer facing interface, automations, very intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2025 **What do you like best about Workiz?** I love the user friendliness of Workiz. There is not a super steep learning curve in terms of using it and its features. Speaking of features, the automations are awesome and really help deliver a great customer experience for our clients. Implementation has been very easy. Customer support is fairly good. We use the software every day! and it very easily integrated with QuickBooks online for us. We have not tried the other software integrations just yet. **What do you dislike about Workiz?** The downside for me is the ability to track technician KPI's. These are SUPER important and it just isn't readily available information on Workiz. Once that is sorted out, i believe Workiz has the potential to contend with some of the "Titan's" of the Home Services CRM world. **What problems is Workiz solving and how is that benefiting you?** Invoicing, field and online payment, estimates and proposals, automations for follow ups and customer contact. ### 26. Everything you need without the complexity. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Workiz?** Honestly, it just works. I can quote a job, schedule it, send invoices, and collect payment without jumping between different apps. My last system was a mess - I'd spend half my day just trying to figure out where I put customer info. With Workiz, I actually had one person help me set everything up instead of getting passed around to different people every time I called. That made a huge difference. Plus I only pay for what I actually use, which helps keep costs down. **What do you dislike about Workiz?** The features i am often are upcoming and are not to be live until next month. I need easier notes on new job orders and smarter delete tag system.you can't really customize the jobs lobby columns much. **What problems is Workiz solving and how is that benefiting you?** Before this, I was using like five different apps just to manage customers and get paid. Now it's all in one place. I can actually focus on the work instead of paperwork. My customers get responses faster, and I'm not scrambling to find their information when they call. It's made running my business way less stressful, and I don't need as many people helping me keep track of everything. ### 27. Workiz has put our company on track for effective & efficient business systems!! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Workiz?** Customizable, integrated estimates & invoices. Ease of employee management and scheduling. Inventory & equipment management. Custom field creation makes it just right for our needs. Myriad of integrations available, several of which are using effectively. Customer support is quick to respond. Vast help center with easy to search, upvote, and submit feedback/suggestions. We use Workiz all day, every day! Overall, it's far less complicated and more intuitive to implement than other CRM & software programs we've used. We are able to utilize Workiz far more than any other platform we've tried in the history of our company! **What do you dislike about Workiz?** Like any software, it has it's unique quirks that take getting used to; like the default estimate and invoice are customizable, but can't be changed to full custom versions. Though you can build from scratch your own versions in the software and use them as attachments that can be sent as easily as the default ones. Quirky, see? Another quirk I haven't gotten around yet is the FIRST LAST name of a client default as the identifier of a client vs the Company Name. It's not a deal-breaker, just a quirk I'm still looking for a work around until a selector is enabled to allow me to choose which identifier I want to use for the client. **What problems is Workiz solving and how is that benefiting you?** Workiz is continuously taking in feedback and making updates and upgrades based on customer feedback. Workiz customer support have helped me find and use features like, custom field generation, custom document generation, and our Quickbooks integration. ### 28. Workiz – Deceptive, Inconvenient, and Full of Hidden Fees **Rating:** 0.0/5.0 stars **Reviewed by:** Oleksandr C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2025 **What do you like best about Workiz?** Absolutely nothing. Overpriced, poorly designed, and full of hidden fees. Worst CRM experience ever. **What do you dislike about Workiz?** Deceptive pricing, poor automation, lack of customer support, hidden fees at every step, and an overpriced, useless AI assistant. **What problems is Workiz solving and how is that benefiting you?** Workiz is the worst CRM I have ever used. They don’t honor their agreements – they promise one thing, but in reality, it’s all a scam. They offered a 30-day trial with a money-back guarantee, but when I tried to contact an agent to cancel, no one responded. The time passed, and now canceling is a nightmare. You can’t do it through your account—you have to call or email, but that doesn’t work either. Support says that cancellations are handled by a special department that is “very busy” (probably because they have too many cancellations to process, which is the only believable thing about this company). 🔴 Unreasonably expensive system – CRM + phone service costs around $400 per month. The phone service alone costs $100 but only includes 1,500 SMS messages. I used up the entire limit in two weeks—during the slowest season! After that, each SMS costs $0.01. In peak months, I need 4,000-6,000 more SMS messages, which means an extra $40-60 per month. 🔴 Issues with online booking – Customers immediately see a service fee in the booking system, even if they later choose a payment method that doesn’t require one. The only way to remove this fee is to completely disable card payment fees, which means you have to cover all transaction costs yourself. Because of this, my online booking conversion rate dropped significantly, costing me thousands of dollars in lost revenue. 🔴 Appointment rescheduling is a disaster – If a client requests to reschedule, the system does not notify them, and there’s no way to automate this process. This is ridiculous in 2024. 🔴 Their “smart” answering system is a joke – Genius Answering (Jessica) can’t even tell customers the prices of your services, yet it costs $200 per month! I have another AI agent for $9 per month that does far more—it provides pricing information and can even book appointments independently. 🔴 "Jessica" can’t be customized – You can’t change her name or voice. So, if a customer calls a competitor who also uses Workiz, they’ll hear the exact same “Jessica” answering the phone. Great way to lose brand identity. Workiz is a service that charges you at every step, performs poorly, and has an endless list of issues. I do NOT recommend it! ### 29. Workiz is the friendliest platform **Rating:** 5.0/5.0 stars **Reviewed by:** Alkrissa C. | Executive Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Workiz?** I like how easy to understand workiz. Its very simple yet everything that you need is in there. Also the customer service is superb **What do you dislike about Workiz?** None so far. I do love using workiz since it is very easy to use. **What problems is Workiz solving and how is that benefiting you?** Workiz is very helpful in terms of booking and recording jobs. As well as invoices and payments. ### 30. Quick and Competent Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Megan H. | Bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Workiz?** Workiz has cut my invoicing time by more than half. All of my accounting processes have been streamlined. It has freed me up to work on other aspects of the business. **What do you dislike about Workiz?** We are still in the first several months of using the program and are learning all of its features. **What problems is Workiz solving and how is that benefiting you?** By streamlining our accounting processes, I am able to focus on other financial aspects of the business. I have been able to improve cashflow and our bottom line. ### 31. Advanced platform with a lot options and modern features and automations. Not cheap , but works! **Rating:** 4.5/5.0 stars **Reviewed by:** Egor C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Workiz?** Integrated phone system and automations. **What do you dislike about Workiz?** Extra automations and pricing on them. Limited mins on phone plans ( it works for me but could be better ) **What problems is Workiz solving and how is that benefiting you?** The main problem which Workiz is solving is integrating everything what we need to run our business in one place. It is just great and what everyone needs I believe. ### 32. Great Support and Improvements, But Pricing Is a Concern **Rating:** 3.5/5.0 stars **Reviewed by:** charlotte s. | operations assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2025 **What do you like best about Workiz?** The software has grown and improved over time, the team were very helpful in setting it up **What do you dislike about Workiz?** the pricing is what stopped us from using it for longer. **What problems is Workiz solving and how is that benefiting you?** Saved us a lot of time by having the job automatically be saved in system. ### 33. Super Satisfied Customer **Rating:** 5.0/5.0 stars **Reviewed by:** Veronica M. | Product Sourcing Associate (Doors), Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2025 **What do you like best about Workiz?** What I like most about Workiz is the Convenience. Even if I'm not at the office, or near my computer, I can still update jobs and contact customers with ease through the Workiz mobile app. I can upload attachments, enter payments, review notes and customer info, everything! My favorite software by far. Also, the customer support team is unmatched! I'm always assisted in such a timely manner. **What do you dislike about Workiz?** One limitation I've noticed is the inability to schedule multiple jobs within the same timeframe simultaneously. It would be a great time-saver if there were a way to batch-schedule similar tasks, especially for high-volume workflows. That said, the rest of the scheduling features are solid and work well for most use cases. **What problems is Workiz solving and how is that benefiting you?** Workiz makes it easy to keep all our customer information in one place, which helps us stay organized. Since we service customers in multiple states, the ability to quickly switch the outgoing call number is also a huge plus ### 34. Tech guided us to the solution without a hitch **Rating:** 4.0/5.0 stars **Reviewed by:** Chris W. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2025 **What do you like best about Workiz?** Workiz covers all the bases for our business, estimating to customer project management. **What do you dislike about Workiz?** There are many add on integrations that you have to apply to get the full use of this crm, the app and web application is very different but play a part in being able to access customer info on the fly. The scheduling aspect needs improved or a solid solution to work intuitively with the field guys without hassle. **What problems is Workiz solving and how is that benefiting you?** Communication with our customers and storing of their project data to be able to service them for years to come. ### 35. Optimized for customer viewing **Rating:** 4.5/5.0 stars **Reviewed by:** Tom E. | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2025 **What do you like best about Workiz?** Workiz has the best presentation for quoting that I have experienced. Keeping the pictures on that band that follows down the whole quote is perfect. The pictures included make training 10x easier and also ID GUESS also makes it easier for the customer to understand and IMHO derive value from the pic and the description. only reason its not a 10 is im new to this app **What do you dislike about Workiz?** Eh, having the cost column showing on my screen is very award. I do in home sales. sooo sometimes people might be right up on me and ITS SUPER AKWARD for them to see my margin and markup. sooo yea being able to have a hidden mode would be super beneficial **What problems is Workiz solving and how is that benefiting you?** quoting and CRM ### 36. Efficient and Easy to Use – Great for Service Teams! **Rating:** 5.0/5.0 stars **Reviewed by:** Justmen C. | Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2025 **What do you like best about Workiz?** Workiz makes scheduling, invoicing, and team management simple. It’s user-friendly, saves us time, and keeps our garage door repair business running smoothly. Highly recommended for service pros! **What do you dislike about Workiz?** Workiz is a strong platform, but it can feel a bit overwhelming at first due to the number of features. Some customization options are limited, and the mobile app occasionally lags. That said, their support team is responsive and continually improving the product. **What problems is Workiz solving and how is that benefiting you?** Workiz helps us solve the chaos of managing multiple jobs, technicians, and customer communications. With automated scheduling, real-time dispatching, and integrated invoicing, it eliminates manual errors and saves us hours each week. As a result, our operations are smoother, customers get faster service, and our team stays on the same page. ### 37. Workiz Support Chat **Rating:** 5.0/5.0 stars **Reviewed by:** Kalynn S. | Customer Service Representive, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2025 **What do you like best about Workiz?** I had an issues with the workiz phone not refreshing and contacted support right away about the issue. Workiz support was very quick and efficient to the point where my issue was resolved in a few minutes. Overall great service from workiz support chat. **What do you dislike about Workiz?** Technical errors every now and then, but solvable. **What problems is Workiz solving and how is that benefiting you?** I wish it would automatically block spam calls. ### 38. Extremely Disappointed with Workiz **Rating:** 0.0/5.0 stars **Reviewed by:** Alex B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2024 **What do you like best about Workiz?** Workiz is an excellent platform for managing my home service business. Its user-friendly interface, powerful scheduling tools, and robust reporting features make day-to-day operations smooth and efficient. The system itself is reliable and offers great functionality for teams of any size. Overall, it's a fantastic tool—just wish the customer support matched the quality of the software! **What do you dislike about Workiz?** I’ve been a loyal Workiz user and advocate for years, recommending it to numerous home service business owners and even hosting online sessions to show how great the platform is. But my recent experience has completely shattered my trust in the company. In September, I contacted Workiz to reduce the number of accounts from 10 to 5, as I only use 4. The representative assured me the change would be made, but nothing happened. I was still charged for 10 accounts for the next two months. When I reached out again, another representative promised to fix the issue. Yet, three days ago, I was charged $800 AGAIN for 10 accounts! This isn’t just frustrating—it’s unacceptable. Despite multiple attempts to resolve the issue, Workiz has failed to follow through. At this point, I feel that speaking directly to them is pointless. As a member of several home service business owner communities, I’ve always encouraged others to switch to Workiz. But after this experience, I’ll be advising everyone to stay away and consider alternatives like Housecall Pro. Workiz’s lack of accountability and poor handling of customer concerns is incredibly disappointing. I hope they take these issues seriously and start prioritizing their customers before they lose even more of their loyal base. **What problems is Workiz solving and how is that benefiting you?** Workiz helps streamline scheduling, dispatching, and team communication, which significantly improves operational efficiency. It allows us to manage jobs, track team progress, and stay organized in real time, reducing errors and saving valuable time. The built-in reporting tools provide insights that help us make data-driven decisions to grow our business. Overall, it has simplified managing multiple accounts and improved customer satisfaction by keeping everything running smoothly. **Official Response from Rose Kahn:** > Thank you for taking the time to provide such detailed feedback. We’re sorry to hear about the frustrating experience you’ve had with our billing and support team. Your loyalty and advocacy over the years mean a lot to us, and we regret falling short of the standard you’ve come to expect from Workiz. First, we’d like to apologize for the repeated billing issues and the delays in resolving them. This is not the level of service we strive to provide, and your concerns are being taken very seriously. We are currently reviewing what went wrong to ensure this doesn’t happen again. We’ll review our communication processes to prevent similar occurrences in the future. Your positive comments about Workiz’s platform mean a lot to us, and we’re committed to ensuring that our customer support aligns with the quality of our software. We value your feedback and would appreciate the opportunity to rebuild your trust. Thank you again for sharing your experience. We’re committed to doing better. ### 39. Workiz has elevated my business! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2025 **What do you like best about Workiz?** Workiz has a solution for every aspect of my business needs, from financing options to auto review requests to technician assigned jobs… easy to work with, this is not only a POS system but also a CRM that works well! I’ve been using many different apps in the past, but Workiz is the only one that made me stay. Truly worth the investment. **What do you dislike about Workiz?** Hmmm really couldnt find a downside, ill update when I will. **What problems is Workiz solving and how is that benefiting you?** Financing for my clients, automations on various processes that eases your work, very user friendly GUI ### 40. Great platform for managing calls, leads and more **Rating:** 5.0/5.0 stars **Reviewed by:** Arie W. | Affiliate Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2025 **What do you like best about Workiz?** You can tag each phone call with a tag to show the source of the call. You can monitor your team, their hours, permissions, you can buy phone numbers for the business and so much more. It's even better than Salesforce in my opinion. **What do you dislike about Workiz?** The history search is a bit limited to a certain time, you can only expoort contacts up to 5000 but if you contact support they can do more than that for you. So it's not so bad, just requiring manual intervention. **What problems is Workiz solving and how is that benefiting you?** Managing several GMBs using Workiz, checking phone calls, listening to them. Checking revenue, manging our teams and so much more. It's a great platform. ### 41. Great software and Team! **Rating:** 5.0/5.0 stars **Reviewed by:** Nikki . | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2025 **What do you like best about Workiz?** The start up process and team are amazing and very helpful! **What do you dislike about Workiz?** Just need more of a contract option is the only thing were missing. **What problems is Workiz solving and how is that benefiting you?** it cuts our invoicing time in half. Its helping to streamline processes for us as well. ### 42. Amazing CRM Tool For Any Service Company **Rating:** 4.5/5.0 stars **Reviewed by:** Alexia B. | Digital Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2025 **What do you like best about Workiz?** I been working with Workiz for almost a year and its capacity exceeds the expectations. As a marketing specialist, I find this tool to be excellent for reporting and streamlining the process of lead nurturing. My favorite feature has to be the reporting and how seamless is to make analysis. Really great tool for all those data driven businesses **What do you dislike about Workiz?** I would like the developers tool to have more wiggle room for complex integrations. **What problems is Workiz solving and how is that benefiting you?** The analysis and data management ### 43. Service Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Luis O. | Service Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2025 **What do you like best about Workiz?** Workiz is very easy to navigate, they even have how to videos for everything you are trying to accomplish. Workiz has streamlined our services and improved our work load to complete other tasks. The onboarding process immediately ramps everything up so you can continue doing business with no pauses. **What do you dislike about Workiz?** I haven't found anything I dislike about Workiz **What problems is Workiz solving and how is that benefiting you?** easier dispatching and online booking straight through the website has helped greatly ### 44. Good program and constantly getting better **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Machinery | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Workiz?** Workiz is always trying to improve, be that new features, working through bugs, or listening to feedback from customers. New integrations are always arriving as well! **What do you dislike about Workiz?** It can be a little buggy at times, and there is no way to book a sold estimate into two jobs or book a second non-consecutive day on one job. **What problems is Workiz solving and how is that benefiting you?** It helps keep everyone on the same page, no matter where we are located. We can update and send out the schedule immediately and the tech's can see it. Tracking job and invoice numbers to clarify what job we are talking about when completing multiple projects at once. Having estimates for anyone to see and send to customers is also a huge advantage! ### 45. Great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Nick F. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2025 **What do you like best about Workiz?** They offer great customer service weather I’m calling in or by chat they are quick to answer and always follow up. Generally easy to use software. **What do you dislike about Workiz?** So far everything has been running smoothly **What problems is Workiz solving and how is that benefiting you?** Nothing at this time ### 46. Love it! So many cool features, and LOVE the motto to automate everything! **Rating:** 4.0/5.0 stars **Reviewed by:** Jonathan L. | Service Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2025 **What do you like best about Workiz?** Quick communication, user-friendly experience, and the amount of amazing features there are to automate the processes of our business. **What do you dislike about Workiz?** A bit challenging to know where to begin in implimenting the software. **What problems is Workiz solving and how is that benefiting you?** Keeping all documents, schedules, communication, and CRM in ONE place! ### 47. Workiz works **Rating:** 3.5/5.0 stars **Reviewed by:** Ashley S. | Co-owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about Workiz?** For the most part it is easy to find what you need. **What do you dislike about Workiz?** I wish some screens were more customizable to what I want to see. Also wish it was more marketing friendly. **What problems is Workiz solving and how is that benefiting you?** It helps keep my leads and jobs organized. It tracks my employee's time and expenses. ### 48. Workiz helps me work! **Rating:** 4.5/5.0 stars **Reviewed by:** Jason P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2025 **What do you like best about Workiz?** Out of the box solution that helps me run my local services business **What do you dislike about Workiz?** A lot of functionality and evolving features- with more polish anad evolution to come **What problems is Workiz solving and how is that benefiting you?** Inventory management, billing, scheduling ### 49. Currently testing **Rating:** 4.5/5.0 stars **Reviewed by:** Camilo V. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2025 **What do you like best about Workiz?** It's great that they provide a free trial for users to test the app fully. This is a great initiative that combines CRM and operations, saving time and effort. **What do you dislike about Workiz?** I'd like to have more freedom on custom fields such as "Clients" and "jobs". I'd like to be able to add dropdowns, completion statuses, etc. something like Notion databases. **What problems is Workiz solving and how is that benefiting you?** Customer follow up, sales follow up ### 50. Great Inventory and Estimating Software that's always being improved with new features! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Workiz?** Great tech support and they are always adding new features based on customer recommendations. **What do you dislike about Workiz?** Some parts of the program do not have customize-able fields just yet. **What problems is Workiz solving and how is that benefiting you?** They added purchase orders and are working on adding more custom fields to this menu. ## Workiz Discussions - [How can I](https://www.g2.com/discussions/52141-how-can-i) - 1 comment, 1 upvote - [How do I transfer or patch over a call from our main WorkIz phone number to the next available extension/number? Also, Is there a way to sync the WorkIz work schedule to any of our other Calendar apps such as Google Calendar, Outlook, or Calendly??](https://www.g2.com/discussions/42367-how-do-i-transfer-or-patch-over-a-call-from-our-main-workiz-phone-number-to-the-next-available-extension-number-also-is-there-a-way-to-sync-the-workiz-work-schedule-to-any-of-our-other-calendar-apps-such-as-google-calendar-outlook-or-calendly) - 1 comment, 1 upvote - [How does Housecall Pro work?](https://www.g2.com/discussions/how-does-housecall-pro-work) - 1 comment - [How much is Workiz software?](https://www.g2.com/discussions/how-much-is-workiz-software) - 1 comment - [View Workiz pricing details and edition comparison](https://www.g2.com/products/workiz/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-23+03%3A59%3A51+-0500&secure%5Bsession_id%5D=bd578e16-3b9d-414d-91eb-a90726bee02d&secure%5Btoken%5D=81e5873f2bfe1a3288e72059fd762e9a938a510c829b2122199cf598e924e9b4&format=llm_user) ## Workiz Integrations - [CallRail](https://www.g2.com/products/callrail/reviews) - [Google Calendar for Confluence](https://www.g2.com/products/google-calendar-for-confluence/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Workiz Features **Notifications** - Confirmations & Reminders - Appointment Follow-Up - Scheduling Notifications **Generative AI** - AI Text Summarization - AI Image-to-Text **Before the Job** - Calendar - Dispatch - Roles - Booking **Settings** - Time Zone Detection - Availability Settings - Blocked Time Settings **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales **Personalization** - Branding - Links **After the Job** - Reports - Analytics - Invoicing - CRM Integrations **Integrations** - Multi- Calendar Integration - Website Integration - Payment Acceptance - Video Conferencing - Communication **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Text-to-Speech - AI Image-to-Text **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - Online Appointment Scheduling** - Autonomous Task Execution - Multi-step Planning - Natural Language Interaction ## Top Workiz Alternatives - [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) - 4.3/5.0 (198 reviews) - [Jobber](https://www.g2.com/products/jobber/reviews) - 4.6/5.0 (499 reviews) - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - 4.5/5.0 (362 reviews)