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Compare Heartland Payroll+ and OnPay 
Featured Products
At a Glance
Market Segments
Small-Business (86.4% of reviews)
Small-Business (97.7% of reviews)
Entry-Level Pricing
No pricing available
Starting at $49.00
Heartland Payroll+
Star Rating
(135)4.3 out of 5
Market Segments
Small-Business (86.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Heartland Payroll+OnPay
Star Rating
(406)4.8 out of 5
Market Segments
Small-Business (97.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00
Free Trial is available
Learn more about OnPaySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that OnPay excels in user satisfaction, boasting a higher overall rating compared to Heartland Payroll+. Users appreciate its intuitive web interface, describing it as "straight forward and simple to navigate," which contributes to a smoother payroll experience.
- According to verified reviews, OnPay's implementation process is notably efficient, with users highlighting the ease of onboarding. One user mentioned that OnPay's team was able to catch up on data seamlessly, ensuring everything was ready for year-end tax reports.
- Users say that OnPay offers superior customer support, with many praising the promptness of responses. This is contrasted with Heartland Payroll+, where users have noted a quick response time but not to the same level of satisfaction as OnPay's support.
- Reviewers mention that OnPay provides a more user-friendly experience overall, particularly in areas like payroll entry and tax calculations, where it received higher scores. Users have found these features to be effective and easy to use, enhancing their day-to-day operations.
- G2 reviewers highlight that while Heartland Payroll+ has strengths in scheduling and employee information access, it does not match the overall ease of use and setup that OnPay offers. Users appreciate the scheduling features but have not reported the same level of satisfaction with the platform's navigation.
- According to recent feedback, both products serve small businesses well, but OnPay stands out with a larger share of positive reviews from this segment. Users have noted that OnPay is particularly effective for small business needs, making it a preferred choice for many in this market.
Pricing
Entry-Level Pricing
Heartland Payroll+
No pricing availableOnPay
Simple, Transparent Pricing
Starting at $49.00
Our monthly, transparent pricing starts at just $49 plus $6 per person each month — the best value among premium payroll providers. No hidden fees. Price includes:
- Unlimited monthly pay runs
- Tax filings and payments (including W-2s)
- A full set of HR tools
Free Trial
Heartland Payroll+
No trial information availableOnPay
Free Trial is available
Ratings
Meets Requirements
9.1
117
9.7
330
Ease of Use
8.8
116
9.6
336
Ease of Setup
8.3
79
9.4
271
Ease of Admin
8.7
79
9.6
239
Quality of Support
8.9
116
9.5
326
Has the product been a good partner in doing business?
8.8
79
9.7
241
Product Direction (% positive)
7.7
113
9.3
317
Features by Category
Core HR
Not enough data
8.9
22
Not enough data
8.5
18
Not enough data
7.3
14
Not enough data
9.1
20
Not enough data
9.4
20
Not enough data
9.2
14
Generative AI
Not enough data
6.3
5
Platform
Not enough data
8.9
66
Not enough data
8.9
49
Not enough data
Feature Not Available
Not enough data
9.5
70
Not enough data
9.8
79
Not enough data
9.4
59
Not enough data
9.6
74
Not enough data
9.7
83
Employee Self Service
8.6
76
|
Verified
9.6
263
|
Verified
8.8
34
|
Verified
8.8
156
|
Verified
7.0
26
|
Verified
8.7
177
|
Verified
Administration
9.1
84
|
Verified
9.7
275
|
Verified
8.4
51
|
Verified
8.9
176
|
Verified
9.5
88
|
Verified
9.7
259
|
Verified
8.7
5
8.8
162
|
Verified
9.1
78
|
Verified
9.5
207
|
Verified
9.1
46
|
Verified
8.8
139
|
Verified
9.4
42
|
Verified
9.2
169
|
Verified
9.7
64
|
Verified
9.6
198
|
Verified
9.6
75
|
Verified
9.5
184
|
Verified
Taxes
9.2
86
|
Verified
9.7
268
|
Verified
9.0
81
|
Verified
9.6
253
|
Verified
Feature Not Available
9.7
251
|
Verified
Integration
8.6
20
|
Verified
8.5
132
|
Verified
8.6
22
|
Verified
7.8
112
|
Verified
8.8
23
|
Verified
8.6
150
|
Verified
8.4
16
|
Verified
8.1
118
|
Verified
Platform
8.9
83
|
Verified
9.4
250
|
Verified
8.8
78
|
Verified
9.5
238
|
Verified
8.7
86
|
Verified
9.8
253
|
Verified
9.1
65
|
Verified
9.6
230
|
Verified
Benefits Administration Platform Features
Not enough data
8.9
25
Not enough data
8.9
21
Not enough data
8.5
14
Not enough data
9.3
25
Not enough data
9.3
28
Not enough data
9.1
31
Not enough data
9.4
24
Not enough data
9.1
20
Benefits Administration Platform Features
Not enough data
8.9
25
Not enough data
8.9
21
Not enough data
8.5
14
Not enough data
9.3
25
Not enough data
9.3
28
Not enough data
9.1
31
Not enough data
9.4
24
Not enough data
9.0
19
Not enough data
9.1
20
Not enough data
8.5
19
Not enough data
7.8
9
Not enough data
9.3
10
Generative AI
Not enough data
6.3
8
Not enough data
6.3
8
Not enough data
6.3
8
Platform
Not enough data
8.9
66
Not enough data
8.9
49
Not enough data
Feature Not Available
Not enough data
9.5
70
Not enough data
9.8
79
Not enough data
9.4
59
Not enough data
9.6
74
Not enough data
9.7
83
Categories
Categories
Shared Categories
Heartland Payroll+ and OnPay are categorized as Payroll
Unique Categories
Heartland Payroll+ has no unique categories
OnPay is categorized as Benefits Administration and Core HR
Reviews
Reviewers' Company Size
Heartland Payroll+
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OnPay
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
7.6%
Construction
7.6%
Insurance
6.1%
Restaurants
5.3%
Non-Profit Organization Management
5.3%
Other
68.2%
Accounting
7.3%
Non-Profit Organization Management
6.8%
Retail
4.3%
Health, Wellness and Fitness
4.3%
Financial Services
4.3%
Other
73.0%
Discussions
How can I get my employee set up to view her payroll details?
1 Comment
Official Response from Heartland Payroll+
Employees are always able to see their check details on their pay stub. However, if they have a direct deposit and do not receive a hard direct deposit slip,...Read more
Is there a way to add an Earning at the end of month payroll, every other payroll automatically?
1 Comment
Official Response from Heartland Payroll+
Yes, we can set that up in the system for a client. Your dedicated payroll specialist would be able to create additional payroll grids and earning codes (or...Read more
Heartland Payroll+ has no more discussions with answers
OnPay has no discussions with answers
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