Compare HawkSoft and TLDCRM 
At a Glance
Market Segments
Small-Business (95.0% of reviews)
Small-Business (61.1% of reviews)
Entry-Level Pricing
Contact Us
$75.00 per user per month
HawkSoft
Star Rating
(80)4.8 out of 5
Market Segments
Small-Business (95.0% of reviews)
Entry-Level Pricing
Contact Us
Learn more about HawkSoftTLDCRM
Star Rating
(18)4.7 out of 5
Market Segments
Small-Business (61.1% of reviews)
Entry-Level Pricing
$75.00 per user per month
Learn more about TLDCRMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TLDCRM excels in its Task Management feature, scoring 9.5, which reviewers mention allows for seamless tracking of tasks and deadlines, enhancing productivity.
- Reviewers mention that HawkSoft shines in Quality of Support, with a score of 9.6, indicating that users appreciate the responsive and knowledgeable support team that assists with any issues promptly.
- G2 users highlight TLDCRM's strong Email Integration capabilities, scoring 9.0, which reviewers say makes it easy to sync emails and manage communications directly within the platform.
- Users on G2 report that HawkSoft's Policy Management feature, with a score of 9.5, is particularly robust, allowing for efficient handling of policy documents and renewals, which is crucial for insurance agencies.
- Reviewers mention that TLDCRM's Sales Tools received a lower score of 8.3, suggesting that while functional, it may not be as comprehensive as HawkSoft's offerings in this area, which could impact sales performance.
- Users say that HawkSoft's Claims Management feature, scoring 8.5, could use improvement, as some reviewers express that it lacks certain functionalities that would streamline the claims process compared to TLDCRM's offerings.
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Insurance Suites
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Pricing
Entry-Level Pricing
HawkSoft
HawkSoft Subscription
Contact Us
Our pricing model is based on a flat base fee plus a user fee of $94 per user per month.
HawkSoft is committed to delivering a great value at a transparent, fair price. We do not do minimum length contracts, early termination fees, data extraction fees, or artificially low "introductory" offers followed by exponential increases.
Please contact us for a pricing proposal.
- P&C policy management
- Automated documentation and E&O mitigation
- Reporting / Sales Pipeline
TLDCRM
Agency
$75.00
per user per month
Our standard Agency plan lets you scale up or down at the end of the month.
No long term contracts. Free Softphone.
Free Backups of Recordings and Documents.
HIPPA / PCI Compliant.
- Setup Fee: $500.00
- Minutes: 2c / minute
- Dialer: $25 per user per month
Free Trial
HawkSoft
No trial information availableTLDCRM
No trial information availableRatings
Meets Requirements
9.3
68
9.1
16
Ease of Use
9.2
68
8.9
16
Ease of Setup
8.7
40
9.4
13
Ease of Admin
9.2
39
9.2
13
Quality of Support
9.6
67
9.4
16
Has the product been a good partner in doing business?
9.5
39
9.7
13
Product Direction (% positive)
9.8
67
9.3
16
Features by Category
Administration
8.5
34
Not enough data
9.3
50
Not enough data
8.5
36
Not enough data
8.3
48
Not enough data
9.0
53
Not enough data
9.3
43
Not enough data
9.0
52
Not enough data
9.5
50
Not enough data
Insurance Documentation
8.5
41
Not enough data
9.5
55
Not enough data
9.0
46
Not enough data
9.3
36
Not enough data
Categories
Categories
Shared Categories
HawkSoft and TLDCRM are categorized as Insurance Agency Management Systems
Unique Categories
HawkSoft is categorized as Property & Casualty Policy Administration Systems and Insurance Suites
TLDCRM has no unique categories
Reviews
Reviewers' Company Size
HawkSoft
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TLDCRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
95.0%
Retail
1.3%
Information Technology and Services
1.3%
Information Services
1.3%
Financial Services
1.3%
Other
0.0%
Insurance
27.8%
Telecommunications
11.1%
Information Technology and Services
11.1%
Computer Software
11.1%
Retail
5.6%
Other
33.3%
Most Helpful Reviews
HawkSoft
Most Helpful Favorable Review
Tracy J.
Verified User in Insurance
My favorite feature is being able to text clients through Hawksoft. No more giving out my personal cell #.
Most Helpful Critical Review
Tannya B.
Verified User in Insurance
alot of the functions did not work correctly
TLDCRM
Most Helpful Favorable Review
Adam A.
Verified User in Insurance
The 24/7 real time support is unprecedented for dialers. TLD is a full contact center solution with its lead developer on call at a moments notice for any and ALL issues that come up. Through Slack I'm able to reach out to them for something as simple as...
Most Helpful Critical Review
Sarah C.
Verified User in Higher Education
I am unable at this time to find any drawbacks to the software.
Tracy J.
Verified User in Insurance
My favorite feature is being able to text clients through Hawksoft. No more giving out my personal cell #.
Adam A.
Verified User in Insurance
The 24/7 real time support is unprecedented for dialers. TLD is a full contact center solution with its lead developer on call at a moments notice for any and ALL issues that come up. Through Slack I'm able to reach out to them for something as simple as...
Tannya B.
Verified User in Insurance
alot of the functions did not work correctly
Sarah C.
Verified User in Higher Education
I am unable at this time to find any drawbacks to the software.
Discussions
What is applied epic?
2 comments
GP
Applied Epic is another agency management software system.Read more
What does EZLynx cost?
1 comment
GP
Our agency has three locations and 20 users. We have the consumer quoting add-on for our website as well. The annual cost is approximately $4,500.Read more
HawkSoft has no more discussions with answers
Is your contract month to month or yearly?
1 comment
Official Response from TLDCRM
Our subscription service is month to month. You can add seats any time. At the end of the month you can downscale and you can cancel anytime. This allows you...Read more
Does it matter where I am located?
1 comment
Official Response from TLDCRM
We service call centers from all over the country, and some with fronter offices worldwide! Our system works anywhere you have access to internet.Read more
Do you give commisions on referrals?
1 comment
Official Response from TLDCRM
Absolutely! We offer 10% lifetime commissions. As long as the client keeps paying, you get paid. Commissions are based on client seats and minute usage as...Read more
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