Compare Guru and Unleash 
At a Glance
Market Segments
Mid-Market (56.4% of reviews)
Mid-Market (57.7% of reviews)
Entry-Level Pricing
Free Trial 1 User Per Month
No pricing available
Guru
Star Rating
(2,112)4.7 out of 5
Market Segments
Mid-Market (56.4% of reviews)
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plansUnleash
Star Rating
(26)5.0 out of 5
Market Segments
Mid-Market (57.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about UnleashSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Guru excels in Knowledge Base functionality with a score of 9.7, while Unleash follows closely with a score of 9.0. Reviewers mention that Guru's extensive knowledge base allows for better information retrieval and sharing.
- Reviewers mention that Unleash shines in Data Security, achieving a perfect score of 10.0, compared to Guru's score of 9.9. Users on G2 appreciate Unleash's robust security measures, including multi-factor authentication and role-based permissions.
- G2 users highlight Guru's superior Content Management features, scoring 9.2 for File Sharing and Document Collaboration, while Unleash scores lower in these areas. Users say that Guru's intuitive interface makes it easier to manage and collaborate on documents.
- Users report that Unleash offers better Performance and Reliability with a score of 9.4, compared to Guru's 9.5. Reviewers mention that Unleash's system is more stable during peak usage times, leading to fewer interruptions.
- Reviewers mention that Guru's Integrations score of 9.6 is slightly lower than Unleash's 9.7, but users say that Guru provides a wider variety of integrations with popular tools, enhancing its usability in diverse workflows.
- Users on G2 report that Unleash's Customization features are exceptional, scoring 10.0, while Guru scores 9.9. Reviewers mention that Unleash allows for more tailored user experiences, making it easier to adapt the software to specific business needs.
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Pricing
Entry-Level Pricing
Guru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
Unleash
No pricing availableFree Trial
Guru
Free Trial is available
Unleash
No trial information availableRatings
Meets Requirements
9.2
1,722
9.9
26
Ease of Use
9.2
1,743
9.9
26
Ease of Setup
9.3
772
9.9
25
Ease of Admin
9.0
451
Not enough data
Quality of Support
9.4
1,339
9.9
26
Has the product been a good partner in doing business?
9.4
405
Not enough data
Product Direction (% positive)
9.2
1,623
10.0
26
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
9.5
58
Not enough data
9.3
58
Not enough data
9.4
57
Not enough data
Content Discovery
9.5
58
Not enough data
9.5
56
Not enough data
9.3
56
Not enough data
9.2
58
Not enough data
9.6
56
Not enough data
9.4
57
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
9.2
573
Not enough data
9.2
567
Not enough data
9.1
564
Not enough data
Knowledge Management
9.7
689
Not enough data
9.2
640
Not enough data
9.2
603
Not enough data
Compliance
9.2
583
Not enough data
9.2
556
Not enough data
9.2
553
Not enough data
9.1
532
Not enough data
Customer Support
9.2
659
Not enough data
9.2
621
Not enough data
9.0
549
Not enough data
Data Security
9.2
533
Not enough data
9.3
527
Not enough data
9.3
552
Not enough data
9.2
533
Not enough data
Administration
9.2
580
Not enough data
9.3
603
Not enough data
9.5
669
Not enough data
Generative AI
9.0
393
Not enough data
Knowledge Pages
9.0
554
8.2
15
9.1
511
8.9
16
9.2
580
9.3
15
9.1
552
8.5
16
8.9
454
9.0
16
8.9
410
9.6
15
9.2
422
9.0
15
Knowledge Dissemination
8.9
537
9.7
16
9.1
534
10.0
16
9.5
605
10.0
15
9.1
579
9.3
15
9.2
442
9.8
15
9.2
445
9.9
15
9.4
450
9.9
15
9.0
421
10.0
15
9.2
431
10.0
15
Compatibility
9.5
47
9.4
26
9.2
45
9.5
25
9.0
48
9.2
26
Search Queries
9.4
45
9.6
25
9.5
48
9.7
26
9.3
46
9.1
25
9.3
43
9.6
25
9.3
46
9.7
26
Functionality
9.1
45
9.9
25
9.6
46
9.8
25
9.4
48
9.7
25
Responses
8.9
6
Not enough data
8.7
5
Not enough data
8.1
6
Not enough data
Automation - AI Agents
9.0
5
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
9.3
7
Not enough data
8.9
6
Not enough data
Platform
9.2
6
Not enough data
9.4
6
Not enough data
8.6
6
Not enough data
Autonomy - AI Agents
8.8
7
Not enough data
9.0
7
Not enough data
8.8
7
Not enough data
9.0
7
Not enough data
Generative AI
9.0
7
Not enough data
9.0
7
Not enough data
Responses
Not enough data
9.9
14
Not enough data
9.5
14
Not enough data
9.0
14
Not enough data
9.4
14
Not enough data
7.9
15
Platform
Not enough data
8.9
14
Not enough data
9.9
15
Not enough data
8.7
14
Not enough data
10.0
14
Not enough data
8.2
14
Not enough data
10.0
15
Not enough data
9.9
15
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Data
Not enough data
9.9
12
Not enough data
10.0
12
Interaction
Not enough data
9.5
13
Not enough data
9.9
13
Not enough data
9.6
12
Not enough data
9.4
12
Not enough data
10.0
13
Learning
Not enough data
10.0
13
Not enough data
10.0
12
Content Generation
Not enough data
9.9
12
Not enough data
9.3
12
System
Not enough data
9.9
13
Not enough data
9.6
13
Not enough data
9.7
12
Not enough data
10.0
13
Content & Community Features - Enterprise Social Networking (ESN)
10.0
6
Not enough data
9.4
8
Not enough data
9.7
6
Not enough data
9.6
8
Not enough data
Admin & Reporting Features - Enterprise Social Networking (ESN)
9.6
8
Not enough data
9.8
8
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
Newsletter Interface Features - Internal Newsletter Software
9.4
36
Not enough data
9.1
36
Not enough data
9.0
34
Not enough data
Newsletter Management Features - Internal Newsletter Software
9.4
36
Not enough data
9.2
37
Not enough data
9.0
35
Not enough data
Administrative Features - Internal Newsletter Software
9.4
37
Not enough data
9.3
35
Not enough data
9.0
35
Not enough data
9.2
35
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru and Unleash are categorized as Knowledge Base and Enterprise Search Software
Unique Categories
Guru is categorized as Enterprise Social Networking (ESN), AI Agents, Contact Center Knowledge Base, Insight Engines, Employee Intranet, and Internal Newsletter Software
Reviews
Reviewers' Company Size
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Unleash
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.7%
Information Technology and Services
9.9%
Consumer Services
8.6%
Internet
7.0%
Financial Services
6.3%
Other
53.5%
Computer Software
38.5%
Information Technology and Services
7.7%
Consumer Services
7.7%
Computer & Network Security
7.7%
Automotive
7.7%
Other
30.8%
Most Helpful Reviews
Guru
Most Helpful Favorable Review
Daniel L.
Verified User in Computer Software
I appreciate the intuitive hierarchy (collections/boards/sections/cards) and intuitive WYSIWYG interface for creating/editing cards. We had disparate cards that fell stale in our old knowledge management software solution and couldn't access any data from...
Most Helpful Critical Review
Chano .
Verified User in Leisure, Travel & Tourism
Not a newbie friendly and it doesn't have enough examples.
Unleash
Most Helpful Favorable Review
Verified User in Computer Software
Firstly it is very simple to use. I use unleash's Slack assistant often to find out information about our product roadmap. In addition they keep on adding features and integrations based on our request. Their level of support is exceptional! I remember that...
Most Helpful Critical Review
Daniel L.
Verified User in Computer Software
I appreciate the intuitive hierarchy (collections/boards/sections/cards) and intuitive WYSIWYG interface for creating/editing cards. We had disparate cards that fell stale in our old knowledge management software solution and couldn't access any data from...
Verified User in Computer Software
Firstly it is very simple to use. I use unleash's Slack assistant often to find out information about our product roadmap. In addition they keep on adding features and integrations based on our request. Their level of support is exceptional! I remember that...
Chano .
Verified User in Leisure, Travel & Tourism
Not a newbie friendly and it doesn't have enough examples.
Discussions
Do we have any mobile app for Guru?
3 comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 comments
RC
Guru is a knowledge-based tool that helps employees learn the necessary information regarding about the product and processes necessary related to the field...Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
Unleash has no discussions with answers
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