Compare Guru and TextExpander 
At a Glance
Market Segments
Mid-Market (56.4% of reviews)
Small-Business (44.8% of reviews)
Entry-Level Pricing
Free Trial 1 User Per Month
$3.33
Guru
Star Rating
(2,112)4.7 out of 5
Market Segments
Mid-Market (56.4% of reviews)
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plansTextExpander
Star Rating
(270)4.8 out of 5
Market Segments
Small-Business (44.8% of reviews)
Entry-Level Pricing
$3.33
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Guru excels in "Knowledge Base" functionality, achieving a score of 9.7, while TextExpander falls short with a score of 7.4. Reviewers mention that Guru's centralized knowledge management makes it easier to find and share information across teams.
- Reviewers mention that Guru's "Data Centralization - Insight Engines" feature scores an impressive 9.6, indicating strong capabilities in organizing and retrieving data. In contrast, TextExpander's similar features do not match this level of performance, leading users to feel less efficient in managing their content.
- Users on G2 highlight Guru's superior "File Sharing" capabilities with a score of 9.2, while TextExpander's score of 7.0 suggests limitations in this area. Reviewers say that Guru's seamless file sharing enhances collaboration among team members.
- G2 users report that Guru's "Integrations" score of 9.2 outshines TextExpander's 7.0, making it easier for teams to connect with other tools they use daily. Reviewers mention that this flexibility is crucial for maintaining workflow efficiency.
- Users say that Guru's "Quality of Support" is rated at 9.4, which is higher than TextExpander's 9.3. Reviewers mention that responsive customer support from Guru has significantly improved their experience, especially when troubleshooting issues.
- Reviewers mention that Guru's "Ease of Admin" score of 9.0 indicates a user-friendly administrative experience, while TextExpander's score of 9.5 suggests it may be easier to manage. However, users report that Guru's overall admin features are more intuitive, making it easier for teams to onboard new users.
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Pricing
Entry-Level Pricing
Guru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
TextExpander
Individual
$3.33
per month billed annually,
$4.16 billed monthly.
Work smarter with TextExpander.
Put it on all your devices.
Share the magic with your circle.
- Your snippets on all your devices
- Share groups with your circle
- Unlimited usage for single user
Free Trial
Guru
Free Trial is available
TextExpander
Free Trial is available
Ratings
Meets Requirements
9.2
1,722
9.4
211
Ease of Use
9.2
1,743
9.3
215
Ease of Setup
9.3
772
9.4
151
Ease of Admin
9.0
451
9.5
38
Quality of Support
9.4
1,339
9.3
137
Has the product been a good partner in doing business?
9.4
405
9.7
34
Product Direction (% positive)
9.2
1,623
8.7
210
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
9.5
58
Not enough data
9.3
58
Not enough data
9.4
57
Not enough data
Content Discovery
9.5
58
Not enough data
9.5
56
Not enough data
9.3
56
Not enough data
9.2
58
Not enough data
9.6
56
Not enough data
9.4
57
Not enough data
Generative AI
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Administration
9.2
573
Not enough data
9.2
567
Not enough data
9.1
564
Not enough data
Knowledge Management
9.7
689
Not enough data
9.2
640
Not enough data
9.2
603
Not enough data
Compliance
9.2
583
Not enough data
9.2
556
Not enough data
9.2
553
Not enough data
9.1
532
Not enough data
Customer Support
9.2
659
Not enough data
9.2
621
Not enough data
9.0
549
Not enough data
Data Security
9.2
533
Not enough data
9.3
527
Not enough data
9.3
552
Not enough data
9.2
533
Not enough data
Administration
9.2
580
Not enough data
9.3
603
Not enough data
9.5
669
Not enough data
Generative AI
9.0
393
Not enough data
Grammar
Not enough data
8.1
46
Not enough data
6.9
43
Not enough data
7.6
47
Formatting
Not enough data
7.0
41
Not enough data
7.5
44
Not enough data
6.6
42
Content
Not enough data
7.0
45
Not enough data
7.5
45
Not enough data
7.6
43
Product Type
Not enough data
8.2
45
Not enough data
7.9
44
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Knowledge Pages
9.0
554
7.7
39
9.1
511
6.9
34
9.2
580
6.6
35
9.1
552
7.0
38
8.9
454
6.2
35
8.9
410
7.4
37
9.2
422
7.5
37
Knowledge Dissemination
8.9
537
6.4
34
9.1
534
7.8
38
9.5
605
8.5
40
9.1
579
7.8
37
9.2
442
6.5
36
9.2
445
7.0
38
9.4
450
8.3
38
9.0
421
7.0
35
9.2
431
7.3
37
Compatibility
9.5
47
Not enough data
9.2
45
Not enough data
9.0
48
Not enough data
Search Queries
9.4
45
Not enough data
9.5
48
Not enough data
9.3
46
Not enough data
9.3
43
Not enough data
9.3
46
Not enough data
Functionality
9.1
45
Not enough data
9.6
46
Not enough data
9.4
48
Not enough data
Responses
8.9
6
Not enough data
8.7
5
Not enough data
8.1
6
Not enough data
Automation - AI Agents
9.0
5
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
9.3
7
Not enough data
8.9
6
Not enough data
Platform
9.2
6
Not enough data
9.4
6
Not enough data
8.6
6
Not enough data
Autonomy - AI Agents
8.8
7
Not enough data
9.0
7
Not enough data
8.8
7
Not enough data
9.0
7
Not enough data
Generative AI
9.0
7
Not enough data
9.0
7
Not enough data
Audio
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Video
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Image
Not enough data
Not enough data
Not enough data
Not enough data
Text
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content & Community Features - Enterprise Social Networking (ESN)
10.0
6
Not enough data
9.4
8
Not enough data
9.7
6
Not enough data
9.6
8
Not enough data
Admin & Reporting Features - Enterprise Social Networking (ESN)
9.6
8
Not enough data
9.8
8
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.4
6
Not enough data
Newsletter Interface Features - Internal Newsletter Software
9.4
36
Not enough data
9.1
36
Not enough data
9.0
34
Not enough data
Newsletter Management Features - Internal Newsletter Software
9.4
36
Not enough data
9.2
37
Not enough data
9.0
35
Not enough data
Administrative Features - Internal Newsletter Software
9.4
37
Not enough data
9.3
35
Not enough data
9.0
35
Not enough data
9.2
35
Not enough data
Platform - Text Expanders
Not enough data
8.7
70
Not enough data
8.9
72
Not enough data
9.2
70
Not enough data
8.1
63
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Guru and TextExpander are categorized as Knowledge Base
Unique Categories
Reviews
Reviewers' Company Size
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TextExpander
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
14.7%
Information Technology and Services
9.9%
Consumer Services
8.6%
Internet
7.0%
Financial Services
6.3%
Other
53.5%
Computer Software
12.4%
Information Technology and Services
10.4%
Financial Services
5.8%
Staffing and Recruiting
5.4%
Health, Wellness and Fitness
5.0%
Other
61.0%
Most Helpful Reviews
Guru
Most Helpful Favorable Review
Daniel L.
Verified User in Computer Software
I appreciate the intuitive hierarchy (collections/boards/sections/cards) and intuitive WYSIWYG interface for creating/editing cards. We had disparate cards that fell stale in our old knowledge management software solution and couldn't access any data from...
Most Helpful Critical Review
Chano .
Verified User in Leisure, Travel & Tourism
Not a newbie friendly and it doesn't have enough examples.
TextExpander
Most Helpful Favorable Review
Verified User in Hospital & Health Care
TextExpander is user friendly and quickly lets you maximize your efficiency in creating a smooth work flow for daily tasks/assignments
Most Helpful Critical Review
Verified User in Management Consulting
No complaints, solid product. Love that it wasn't overbuilt. Would be cool to see in a mobile capactiy
Daniel L.
Verified User in Computer Software
I appreciate the intuitive hierarchy (collections/boards/sections/cards) and intuitive WYSIWYG interface for creating/editing cards. We had disparate cards that fell stale in our old knowledge management software solution and couldn't access any data from...
Verified User in Hospital & Health Care
TextExpander is user friendly and quickly lets you maximize your efficiency in creating a smooth work flow for daily tasks/assignments
Chano .
Verified User in Leisure, Travel & Tourism
Not a newbie friendly and it doesn't have enough examples.
Verified User in Management Consulting
No complaints, solid product. Love that it wasn't overbuilt. Would be cool to see in a mobile capactiy
Discussions
Do we have any mobile app for Guru?
3 comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 comments
RC
Guru is a knowledge-based tool that helps employees learn the necessary information regarding about the product and processes necessary related to the field...Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
How do you use TextExpander on a Mac?
3 comments
CJ
I think how you use it is the same irrespective of the platform. The only exception might be the Chrome extension which would limit its use to browser based...Read more
Is TextExpander worth?
2 comments
PC
A resounding YES! I love Text Expander and use it constantly throughout the day. I use it for business and personal, mostly on my Mac Book, but also on...Read more
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