Compare GoTo Connect and Nextiva 
- Users report that GoTo Connect excels in Call Management with a score of 9.3, highlighting its robust features for handling incoming and outgoing calls efficiently, while Nextiva also performs well with a score of 9.2 but lacks some advanced functionalities.
- Reviewers mention that Nextiva shines in Document Signature capabilities, scoring an impressive 9.6, which is significantly higher than GoTo Connect's score of 8.0, making it a preferred choice for businesses that require seamless document handling.
- G2 users indicate that GoTo Connect offers superior Voice features with a score of 9.4, while Nextiva's voice capabilities are not far behind but slightly lower, suggesting that GoTo Connect may provide a more reliable calling experience.
- Users on G2 highlight that Nextiva's Storage options are rated at 9.2, outperforming GoTo Connect's 8.3, which is crucial for businesses needing ample space for data and documents.
- Reviewers say that GoTo Connect's Ease of Use is rated at 9.0, making it user-friendly for teams, while Nextiva's score of 8.7 suggests it may have a steeper learning curve for some users.
- Users report that Nextiva's Contact Management features are highly rated at 9.9, significantly better than GoTo Connect's 9.0, indicating that Nextiva may offer more comprehensive tools for managing customer relationships.
- Up to 20 users
- Local or toll-free number options
- Video meetings up to 4 participants
- Website live chat
- Messaging apps
- Social Media channels
I love the flexible pricing structure. It's month-to-month and I can also add/subtract devices as needed. Jive doesn't lock you into a contract which is nice. Their interface is pretty intuitive, while being powerful at the same time. I also like that it...
There is a big lack of reporting that as I scale my teams I will need. Agent availability, break time adherence etc... Jive is a very simple telephony solution that is good for a small company, but as we grow, I worry it won't scale well. I have also had a...
We’re plugging our gaps, removing inefficiencies and growing considerably as a result. There have been so many benefits but ultimately it’s been about maximizing what we have and we’re now best equip to do this with everything we have coming out of NextOS....
This service is glitchy and frustrating at EVERY turn. From the transfer of our numbers from our previous provider to the day-to-day functionality of the mobile app. There has hardly been a single week that has gone by where something has not gone wrong....
I love the flexible pricing structure. It's month-to-month and I can also add/subtract devices as needed. Jive doesn't lock you into a contract which is nice. Their interface is pretty intuitive, while being powerful at the same time. I also like that it...
We’re plugging our gaps, removing inefficiencies and growing considerably as a result. There have been so many benefits but ultimately it’s been about maximizing what we have and we’re now best equip to do this with everything we have coming out of NextOS....
There is a big lack of reporting that as I scale my teams I will need. Agent availability, break time adherence etc... Jive is a very simple telephony solution that is good for a small company, but as we grow, I worry it won't scale well. I have also had a...
This service is glitchy and frustrating at EVERY turn. From the transfer of our numbers from our previous provider to the day-to-day functionality of the mobile app. There has hardly been a single week that has gone by where something has not gone wrong....
