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Leon M.
LM
Facility Manager at Rockwell Partners
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The Call prompter

The Call prompter when you call in is incorrect. I've corrected it before however it is wrong again?
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JJ
Compliance Officer
0
Is this the recorded sound file that you created/uploaded? Or the auto attendant that allows you to enter extensions? The Sound File may need to be re-recorded and uploaded, and then added to the dial plan. The Auto Attendant may need to have a different set of options added to it. Either way, I agree with Courtney, I've had great experiences with the tech support team.
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Courtney B.
CB
operations manager
0
I recommend reaching out to their tech support team. They are amazing and will help you to quickly resolve this issue with the prompter.
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