If we need more lines in the future as our business grows, do we have to purchase new phones as well?

Hey Julianne, my name is Gaetano - a marketing representative at Nextiva. You can configure your phone system however is most convenient for your business. If you have a need for 6 lines, you can certainly have 1 phone configured to represent each line. Or you can use fewer phones if that's what you desire. Additionally, there is an option to use "softphones" which is essentially a digital application for Mac or Windows. It's a VoIP phone inside of your computer, that uses your computer microphone and audio instead of a traditional desk phone from a company like Poly or Cisco. Hope that helps! If you have any questions, call us at (800) 799-0600

Julianne, the answer depends on your current phones and service package with Nextiva. We have multiple numbers configured to ring one or more phones as well as dedicated #'s to single phones. The Nextiva platform is incredibly versatile and user friendly. We are a client of Nextiva's and the question is going to be best answered by a Nextiva professional or your assigned representative if you are an existing client. I hope this helps you with a direction and happy Holidays. Ross