G2 reviewers report that Gong excels in providing comprehensive call analysis, with features like top-tier recording, transcription, and AI-driven insights that help users extract valuable information from sales calls. This capability is particularly praised for its ability to inform design decisions and enhance overall sales strategies.
Users say Vendasta Yesware is a robust tool for managing email campaigns, highlighting its effectiveness in handling larger volumes of email sending. Reviewers appreciate features like email and attachment tracking, which allow them to see who opened their emails, making it a strong choice for email-centric workflows.
According to verified reviews, Gong's user experience is enhanced by its intuitive interface and ease of setup, with many users noting that the onboarding process is smooth and straightforward. This contrasts with Vendasta Yesware, where some users have mentioned challenges in configuration, indicating a potential hurdle for new users.
Reviewers mention that while Vendasta Yesware offers solid CRM capabilities, it sometimes struggles to meet specific workflow needs, particularly for larger organizations. In contrast, Gong is noted for its ability to adapt to mid-market requirements, making it a better fit for companies looking for scalable solutions.
Users highlight the quality of support provided by Gong, with many praising the responsiveness and helpfulness of the support team. Vendasta Yesware, while still offering decent support, has received slightly lower ratings in this area, suggesting that users may experience longer wait times or less comprehensive assistance.
G2 reviewers indicate that both products have their strengths in task management and workflow performance, but Vendasta Yesware shines in email tracking and automation, scoring higher in that specific area. However, Gong's overall higher satisfaction ratings suggest that users may find more value in its broader sales engagement features.
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
Yesware works with Gmail and the desktop version of Outlook.Read more
How does Yesware email tracking work?
1 Comment
CK
They put in a small, undetectable picture into the email that when the email loads, the picture is loaded from a unique website. They track when the website...Read more
Is there a plan to make a better individual package for a single person that contains more but not all the features offered through Yesware?
1 Comment
DM
Hi - I have an individual plan that works nicely for me. I pay month-to-month auto-billing. Works great! Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.