Compare Glean and Unleash 
At a Glance
Market Segments
Enterprise (52.7% of reviews)
Mid-Market (57.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Glean
Star Rating
(134)4.8 out of 5
Market Segments
Enterprise (52.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about GleanUnleash
Star Rating
(26)5.0 out of 5
Market Segments
Mid-Market (57.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about UnleashSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Unleash excels in Ease of Setup with a score of 9.9, while Glean falls behind at 8.3. Reviewers mention that Unleash's straightforward onboarding process significantly reduces the time to get started.
- Reviewers mention that Unleash offers superior Data Security with a perfect score of 10.0, compared to Glean's 9.0. Users on G2 highlight Unleash's robust security features, which provide peace of mind for sensitive data handling.
- G2 users report that Unleash shines in Customization with a score of 9.9, while Glean's score of 8.2 indicates less flexibility. Reviewers say that Unleash allows for extensive personalization options, making it easier to tailor the software to specific business needs.
- Users say that Unleash's Knowledge Base features are top-notch, scoring 10.0 in Q&A and Searchable categories, while Glean's scores are lower at 9.3 and 10.0 respectively. Reviewers mention that Unleash's comprehensive knowledge base facilitates better user support and information retrieval.
- Reviewers mention that Unleash leads in Performance metrics, particularly in Speed and Efficiency, while Glean's performance is noted as satisfactory but not exceptional. Users report that Unleash's quick response times enhance overall productivity.
- Users on G2 report that Unleash's Integrations score of 9.9 outshines Glean's 9.0, with reviewers highlighting Unleash's seamless connectivity with various third-party applications, which streamlines workflows and enhances functionality.
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Pricing
Entry-Level Pricing
Glean
No pricing availableUnleash
No pricing availableFree Trial
Glean
No trial information availableUnleash
No trial information availableRatings
Meets Requirements
9.2
99
9.9
26
Ease of Use
9.5
103
9.9
26
Ease of Setup
8.3
10
9.9
25
Ease of Admin
8.7
10
Not enough data
Quality of Support
9.2
57
9.9
26
Has the product been a good partner in doing business?
9.3
10
Not enough data
Product Direction (% positive)
9.3
95
10.0
26
Features by Category
Compatibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Pages
Not enough data
8.2
15
Not enough data
8.9
16
Not enough data
9.3
15
Not enough data
8.5
16
Not enough data
9.0
16
Not enough data
9.6
15
Not enough data
9.0
15
Knowledge Dissemination
Not enough data
9.7
16
Not enough data
10.0
16
Not enough data
10.0
15
Not enough data
9.3
15
Not enough data
9.8
15
Not enough data
9.9
15
Not enough data
9.9
15
Not enough data
10.0
15
Not enough data
10.0
15
Compatibility
9.5
70
9.4
26
9.0
69
9.5
25
8.2
34
9.2
26
Search Queries
8.2
70
9.6
25
8.9
56
9.7
26
8.0
61
9.1
25
8.7
62
9.6
25
8.6
55
9.7
26
Functionality
8.2
64
9.9
25
8.6
53
9.8
25
9.0
70
9.7
25
Responses
Not enough data
9.9
14
Not enough data
9.5
14
Not enough data
9.0
14
Not enough data
9.4
14
Not enough data
7.9
15
Platform
Not enough data
8.9
14
Not enough data
9.9
15
Not enough data
8.7
14
Not enough data
10.0
14
Not enough data
8.2
14
Not enough data
10.0
15
Not enough data
9.9
15
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Data
Not enough data
9.9
12
Not enough data
10.0
12
Interaction
Not enough data
9.5
13
Not enough data
9.9
13
Not enough data
9.6
12
Not enough data
9.4
12
Not enough data
10.0
13
Learning
Not enough data
10.0
13
Not enough data
10.0
12
Content Generation
Not enough data
9.9
12
Not enough data
9.3
12
System
Not enough data
9.9
13
Not enough data
9.6
13
Not enough data
9.7
12
Not enough data
10.0
13
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Glean and Unleash are categorized as Enterprise Search Software
Unique Categories
Glean has no unique categories
Unleash is categorized as AI Chatbots, Knowledge Base, AI Sales Assistant, Desktop Search, and Chatbots
Reviews
Reviewers' Company Size
Glean
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Unleash
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
50.4%
Information Technology and Services
25.6%
Financial Services
6.2%
Computer & Network Security
3.1%
Automotive
3.1%
Other
11.6%
Computer Software
38.5%
Information Technology and Services
7.7%
Consumer Services
7.7%
Computer & Network Security
7.7%
Automotive
7.7%
Other
30.8%
Most Helpful Reviews
Glean
Most Helpful Favorable Review
Verified User in Computer Software
Shows the most relevant results to my query first and handles many different types of documents and messages. I am confident that whenever I search, I will find what I'm looking for.
Most Helpful Critical Review
Verified User in Information Technology and Services
It's a growing tool so it doesn't yet have everything we want. But that's less of a dislike and more of a plug as Glean continues to roll out functionality that we want. They're super responsive when feedback is shared and we've seen new features in very...
Unleash
Most Helpful Favorable Review
Verified User in Computer Software
Firstly it is very simple to use. I use unleash's Slack assistant often to find out information about our product roadmap. In addition they keep on adding features and integrations based on our request. Their level of support is exceptional! I remember that...
Most Helpful Critical Review
Verified User in Computer Software
Shows the most relevant results to my query first and handles many different types of documents and messages. I am confident that whenever I search, I will find what I'm looking for.
Verified User in Computer Software
Firstly it is very simple to use. I use unleash's Slack assistant often to find out information about our product roadmap. In addition they keep on adding features and integrations based on our request. Their level of support is exceptional! I remember that...
Verified User in Information Technology and Services
It's a growing tool so it doesn't yet have everything we want. But that's less of a dislike and more of a plug as Glean continues to roll out functionality that we want. They're super responsive when feedback is shared and we've seen new features in very...
Discussions
Glean has no discussions with answers
Unleash has no discussions with answers
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