Compare FreeAgent and FreshBooks 
At a Glance
Market Segments
Small-Business (89.2% of reviews)
Small-Business (87.1% of reviews)
Entry-Level Pricing
$20 per month
Starting at $7.60 Per Month
FreeAgent
Star Rating
(39)4.3 out of 5
Market Segments
Small-Business (89.2% of reviews)
Entry-Level Pricing
$20 per month
Browse all 5 pricing plansFreshBooks
Star Rating
(887)4.5 out of 5
Market Segments
Small-Business (87.1% of reviews)
Entry-Level Pricing
Starting at $7.60 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that FreshBooks excels in "Ease of Setup" with a score of 9.3, making it a preferred choice for those who want a quick onboarding experience. In contrast, FreeAgent's score of 8.2 indicates that users find it slightly more challenging to set up.
- Reviewers mention that FreshBooks offers superior "Quality of Support" with a score of 9.2, highlighting responsive customer service. FreeAgent, while still strong at 8.8, may not provide the same level of immediate assistance, according to user feedback.
- G2 users note that FreshBooks shines in "Expense Reports" with a score of 8.6 for "Ease of Creating Expense Reports," while FreeAgent's features in this area are perceived as less intuitive, scoring lower in categories like "Smart Categorization" (7.5) and "Employee Reimbursement" (7.0).
- Users on G2 report that FreshBooks has a more robust "Invoice Customization" feature, scoring 8.7, which allows for greater flexibility in branding invoices. FreeAgent matches this score but lacks some of the advanced customization options that FreshBooks provides.
- Reviewers mention that FreshBooks' "Time Tracking" capabilities are highly rated at 8.8, particularly for "Tracking Time to Project/Task" (9.0), making it ideal for freelancers and small businesses. FreeAgent, while competent, scores slightly lower in this area, indicating it may not be as feature-rich for time management.
- Users say that FreshBooks offers better "Mobile User Support" with a score of 8.3, which is crucial for on-the-go business management. FreeAgent's mobile features, while functional, do not receive the same level of praise, suggesting a need for improvement in mobile usability.
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Pricing
Entry-Level Pricing
FreshBooks
Lite
Starting at $7.60
Per Month
For professionals with basic needs
- Send unlimited invoices to up to 5 clients
- Track unlimited expenses
- Send unlimited estimates
Free Trial
FreeAgent
Free Trial is available
FreshBooks
Free Trial is available
Ratings
Meets Requirements
8.7
33
8.8
743
Ease of Use
8.9
34
9.1
791
Ease of Setup
8.1
18
9.2
444
Ease of Admin
8.1
18
9.2
330
Quality of Support
8.8
30
9.2
694
Has the product been a good partner in doing business?
8.9
16
9.2
325
Product Direction (% positive)
8.2
33
8.7
742
Features by Category
Expense Reports
Not enough data
8.6
94
Not enough data
7.9
88
Not enough data
7.5
87
Not enough data
8.0
86
Not enough data
7.0
69
Not enough data
7.1
76
Not enough data
7.8
78
Travel Management
Not enough data
6.7
68
Not enough data
6.3
65
Not enough data
5.9
60
Not enough data
6.3
61
Client Invoicing
Not enough data
9.0
122
Not enough data
8.4
106
Not enough data
8.1
112
Mobile
Not enough data
8.2
73
Not enough data
6.6
70
Not enough data
5.4
62
Platform
Not enough data
5.8
53
Not enough data
6.0
56
Administration
Not enough data
6.8
53
Administration
Not enough data
7.1
94
Not enough data
7.6
95
Not enough data
7.5
102
Not enough data
7.1
92
Not enough data
7.8
100
Platform
Not enough data
8.3
114
Not enough data
7.2
87
Not enough data
6.8
84
Not enough data
9.0
115
Not enough data
8.3
105
Not enough data
7.0
89
General Ledger
8.1
14
|
Verified
8.0
218
|
Verified
7.2
13
|
Verified
7.8
213
|
Verified
7.4
13
|
Verified
8.0
209
|
Verified
Accounts Receivable
8.4
15
|
Verified
8.7
384
|
Verified
7.4
12
|
Verified
8.5
292
|
Verified
6.7
11
|
Verified
8.3
259
|
Verified
Accounts Payable
7.4
12
|
Verified
8.2
256
|
Verified
7.5
12
|
Verified
8.7
311
|
Verified
7.7
10
|
Verified
7.5
127
Other Functionality
6.9
9
7.0
111
Feature Not Available
Feature Not Available
6.5
9
7.5
141
|
Verified
5.7
7
|
Verified
6.9
114
6.9
9
|
Verified
7.2
118
7.8
9
|
Verified
7.5
130
7.7
10
|
Verified
7.5
140
8.1
13
|
Verified
8.6
300
|
Verified
Reporting & Analytics
7.9
14
|
Verified
8.7
346
|
Verified
6.8
11
|
Verified
8.2
185
7.2
10
|
Verified
7.6
178
|
Verified
8.2
15
|
Verified
8.8
371
|
Verified
Platform
6.5
12
|
Verified
7.9
150
7.3
10
|
Verified
7.5
137
8.2
14
|
Verified
8.4
274
|
Verified
7.1
11
|
Verified
7.4
123
8.8
14
|
Verified
9.1
365
|
Verified
7.6
12
|
Verified
8.3
140
Integration
7.9
14
|
Verified
8.2
256
|
Verified
7.6
11
|
Verified
8.0
181
|
Verified
6.9
9
|
Verified
7.6
203
Cash Flow
8.9
9
|
Verified
8.3
189
|
Verified
8.2
10
|
Verified
8.9
275
|
Verified
7.9
8
|
Verified
8.4
232
|
Verified
Budgeting & Forecasting
7.2
10
|
Verified
7.6
178
|
Verified
8.1
8
|
Verified
8.0
154
|
Verified
6.9
7
|
Verified
7.5
125
|
Verified
8.3
9
|
Verified
8.2
192
|
Verified
Revenue
7.9
8
|
Verified
8.4
216
|
Verified
8.1
8
|
Verified
7.7
158
|
Verified
8.1
8
8.0
152
Payroll
8.1
7
|
Verified
7.8
101
|
Verified
Feature Not Available
7.2
95
|
Verified
8.5
9
|
Verified
7.7
103
|
Verified
9.1
9
|
Verified
8.2
113
|
Verified
AI
Not enough data
7.5
28
Not enough data
7.0
25
Not enough data
7.3
25
Not enough data
7.1
26
Not enough data
6.8
25
Not enough data
6.4
27
Not enough data
7.0
34
Not enough data
7.2
29
Not enough data
6.6
31
Not enough data
7.0
27
Mobile Applications - Accounting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Self Service
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
8.5
12
Not enough data
Feature Not Available
Not enough data
9.3
12
Not enough data
8.3
8
Not enough data
Feature Not Available
Not enough data
7.7
10
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Taxes
Not enough data
8.1
13
Not enough data
8.0
10
Not enough data
8.0
10
Integration
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.0
10
Not enough data
Feature Not Available
Platform
Not enough data
7.8
10
Not enough data
8.5
11
Not enough data
8.5
9
Not enough data
8.2
10
Payment Processing
Not enough data
8.2
73
Not enough data
8.5
80
Not enough data
8.2
72
Not enough data
7.4
61
Administration
Not enough data
8.4
78
Not enough data
6.8
62
Not enough data
6.7
78
Not enough data
7.0
58
Not enough data
7.2
61
Not enough data
7.0
62
Not enough data
7.1
62
Payment Options
Not enough data
7.3
60
Not enough data
8.4
72
Security
Not enough data
7.3
59
Platform
Not enough data
7.5
64
Not enough data
7.0
61
Bill Generation
Not enough data
8.4
139
Not enough data
8.5
142
Not enough data
8.3
131
Bill Processing
Not enough data
7.5
124
Not enough data
7.8
121
Not enough data
8.3
123
Integration
Not enough data
7.9
128
Not enough data
8.4
130
Not enough data
7.1
100
Time Tracking
Not enough data
8.8
66
Not enough data
9.0
71
Not enough data
8.9
72
Client Invoicing
Not enough data
9.0
122
Not enough data
8.4
106
Not enough data
8.1
112
Mobile Time Tracking
Not enough data
8.7
72
Administration
Not enough data
7.1
94
Not enough data
7.6
95
Not enough data
7.5
102
Not enough data
7.1
92
Not enough data
7.8
100
Platform
Not enough data
8.3
114
Not enough data
7.2
87
Not enough data
6.8
84
Not enough data
9.0
115
Not enough data
8.3
105
Not enough data
7.0
89
Categories
Categories
Shared Categories
FreeAgent and FreshBooks are categorized as Accounting
Unique Categories
FreeAgent has no unique categories
FreshBooks is categorized as Time Tracking, Expense Management, Payroll, Billing, and Payment Processing
Reviews
Reviewers' Company Size
FreeAgent
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
FreshBooks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
13.5%
Management Consulting
13.5%
Accounting
13.5%
Staffing and Recruiting
8.1%
Design
8.1%
Other
43.2%
Marketing and Advertising
18.1%
Information Technology and Services
6.6%
Graphic Design
4.8%
Computer Software
4.2%
Management Consulting
3.9%
Other
62.5%
Most Helpful Reviews
FreeAgent
Most Helpful Favorable Review
ahmed w.
Verified User in Professional Training & Coaching
I like working with FreeAgent because it provides great book-keeping options. The UI is clear and intuitive. It allows me to add expenses through mobile App and users can input expenses whenever they want.!
Most Helpful Critical Review
Ryan T.
Verified User in Internet
The product seems to be made for a UK user base. There are many mentions in the documentation and on the interface to things that a US audience would be unfamiliar with. Also, the mobile app is a bit lacking in functionality. Also, integration with...
FreshBooks
Most Helpful Favorable Review
Jackson R.
Verified User in Computer Software
An affordable time tracking and invoicing tool. Allows for tracking subcontractors time easily. A huge upgrade from Excel, or any other manual invoicing process that quickly gets out of hand as you add customers. Excellent customer support.
Most Helpful Critical Review
Steve S.
Verified User in Information Technology and Services
My reasons for leaving Freshbooks? Integration with banking or credit card accounts is not good at all - compared to the other services they compete with. In order to use Freshbooks, you have to have some other software or service for managing the...
ahmed w.
Verified User in Professional Training & Coaching
I like working with FreeAgent because it provides great book-keeping options. The UI is clear and intuitive. It allows me to add expenses through mobile App and users can input expenses whenever they want.!
Jackson R.
Verified User in Computer Software
An affordable time tracking and invoicing tool. Allows for tracking subcontractors time easily. A huge upgrade from Excel, or any other manual invoicing process that quickly gets out of hand as you add customers. Excellent customer support.
Ryan T.
Verified User in Internet
The product seems to be made for a UK user base. There are many mentions in the documentation and on the interface to things that a US audience would be unfamiliar with. Also, the mobile app is a bit lacking in functionality. Also, integration with...
Steve S.
Verified User in Information Technology and Services
My reasons for leaving Freshbooks? Integration with banking or credit card accounts is not good at all - compared to the other services they compete with. In order to use Freshbooks, you have to have some other software or service for managing the...
Discussions
Is FreeAgent free for accountants?
1 comment
AH
FreeAgent is a cloud-based accounting software that is designed to be used by small businesses and freelancers for managing their finances, including...Read more
FreeAgent has no more discussions with answers
Does FreshBooks support recurring billing?
3 comments
PM
I'm a long-time user, and yes. Freshbooks does recurring billing flawlessly. Your client can also have their credit card information stored so they don't...Read more
How do you like using Freshbooks
2 comments
ZB
Hi Rodney,
We have used Freshbooks since 2013, and are in no way affiliated with them.
For the most part, our experience overall has been positive,...Read more
What is the best way to manage deposits against future work as a consultant?
2 comments
DL
Hi Mark,
You most likely would benefit from the retainer feature in FB which allows you to track time against a retainer payment....Read more
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