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Compare Fluent Order Management and IBM Sterling Order Management 
At a Glance
Market Segments
Enterprise (66.7% of reviews)
Enterprise (54.5% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
Fluent Order Management
Star Rating
(14)4.9 out of 5
Market Segments
Enterprise (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Fluent Order ManagementIBM Sterling Order Management
Star Rating
(82)4.4 out of 5
Market Segments
Enterprise (54.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about IBM Sterling Order ManagementSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that IBM Sterling Order Management excels in "Order Tracking" with a score of 9.5, providing real-time updates that enhance visibility throughout the order lifecycle, while Fluent Order Management, although strong, does not match this level of detail.
- Users report that Fluent Order Management shines in "Ease of Setup" with a higher score, making it more user-friendly for new implementations compared to IBM Sterling Order Management, which has a lower score of 6.6 in this area.
- G2 users highlight that IBM Sterling Order Management has robust "Inventory Management" features, particularly in "Flow Of Goods" with a score of 9.5, which allows for efficient stock movement, whereas Fluent Order Management's capabilities in this area are perceived as less comprehensive.
- Users on G2 mention that Fluent Order Management offers superior "Customer Management" tools, which are more intuitive and integrated, leading to a better overall customer experience compared to IBM Sterling Order Management.
- Reviewers say that IBM Sterling Order Management's "Quality of Support" is rated at 8.2, indicating a solid support system, but users report that Fluent Order Management's support is more responsive and helpful, contributing to a higher satisfaction rate.
- Users say that both products have strong "Payment Gateway" features, but Fluent Order Management's integration with various payment methods is noted to be more seamless, earning it a higher score of 9.4 compared to IBM Sterling Order Management's 9.0.
Pricing
Entry-Level Pricing
Fluent Order Management
No pricing availableIBM Sterling Order Management
No pricing availableFree Trial
Fluent Order Management
No trial information availableIBM Sterling Order Management
No trial information availableRatings
Meets Requirements
Not enough data
8.6
51
Ease of Use
Not enough data
8.6
51
Ease of Setup
Not enough data
6.6
27
Ease of Admin
Not enough data
7.2
26
Quality of Support
Not enough data
8.2
51
Has the product been a good partner in doing business?
Not enough data
8.7
28
Product Direction (% positive)
Not enough data
8.8
48
Features by Category
Order Entry
Not enough data
9.2
21
Not enough data
9.3
21
Not enough data
9.3
21
Order Tracking
Not enough data
9.5
22
Not enough data
9.5
22
Not enough data
9.0
22
Inventory Management
Not enough data
8.7
22
Not enough data
9.5
22
Not enough data
9.3
22
Customer Management
Not enough data
9.2
23
Not enough data
9.3
23
Not enough data
8.9
23
Subscription Management
Not enough data
9.0
22
Not enough data
9.4
21
Not enough data
8.8
20
Not enough data
8.9
18
Agentic AI - Order Management
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Inventory
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Fluent Order Management and IBM Sterling Order Management are categorized as Order Management
Unique Categories
Fluent Order Management is categorized as Multichannel Retail and SAP Store
IBM Sterling Order Management has no unique categories
Reviews
Reviewers' Company Size
Fluent Order Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
IBM Sterling Order Management
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
83.3%
Consumer Goods
16.7%
‐
‐
‐
Other
0.0%
Retail
34.8%
Information Technology and Services
16.7%
Computer Software
9.1%
Financial Services
7.6%
Apparel & Fashion
4.5%
Other
27.3%
Alternatives
Discussions
Fluent Order Management has no discussions with answers
Will IBM Order Management help me monitor orders to ensure that they fulfilled on time?
2 Comments
Official Response from IBM Sterling Order Management
Yes, IBM Order Management proactively monitor orders to allow you to correct problem orders before they impact the customer and help ensure a positive...Read more
What is IBM Order Management?
1 Comment
Official Response from IBM Sterling Order Management
Order Management helps your company deliver a superior customer experience by enabling your company to execute and coordinate order fulfillment processes...Read more
Will IBM Order Management provide me with a foundation to provide Omni-channel offerings to my customers?
1 Comment
Official Response from IBM Sterling Order Management
Yes, IBM Order Management provides complete real-time global inventory visibility, sophisticated sourcing and fulfillment logic across all channels, and...Read more
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