Compare FixMe.IT and TeamViewer 
At a Glance
Market Segments
Small-Business (65.9% of reviews)
Small-Business (41.9% of reviews)
Entry-Level Pricing
Starting at $32.50 1 Seat Per Month
Starting at $24.90
FixMe.IT
Star Rating
(221)4.7 out of 5
Market Segments
Small-Business (65.9% of reviews)
Entry-Level Pricing
Starting at $32.50 1 Seat Per Month
Learn more about FixMe.ITTeamViewer
Star Rating
(3,367)4.5 out of 5
Market Segments
Small-Business (41.9% of reviews)
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TeamViewer excels in Remote Access with a score of 9.8, making it a preferred choice for those needing reliable and quick access to devices from anywhere.
- Reviewers mention that FixMe.IT shines in Ease of Use with a score of 9.6, highlighting its intuitive interface that simplifies the remote support process for users.
- G2 users note that TeamViewer's Multi-Session Handling feature, rated at 9.0, allows technicians to manage multiple remote sessions efficiently, which is crucial for IT support teams.
- Users on G2 report that FixMe.IT offers superior Unattended Remote Access with a score of 9.4, making it easier for users to connect to devices without needing someone on the other end.
- Reviewers say that TeamViewer's Quality of Support is rated at 8.6, but users feel that FixMe.IT's support, rated at 9.4, provides more responsive and helpful assistance when issues arise.
- Users mention that while both products offer File Sharing, TeamViewer scores 9.1, and FixMe.IT scores slightly lower at 8.6, indicating that TeamViewer may have a more robust file transfer capability.
Featured Products
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Fullview
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Network Monitoring
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Applivery
(15)
Network Monitoring
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Surfly
(90)
Network Monitoring
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Pricing
Entry-Level Pricing
FixMe.IT
FixMe.IT subscription
Starting at $32.50
1 Seat Per Month
- Unlimited on-demand support
- Unattended access to 200 machines
- Multi-session handling
TeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
FixMe.IT
Free Trial is available
TeamViewer
Free Trial is available
Ratings
Meets Requirements
9.1
200
9.1
2,780
Ease of Use
9.6
201
9.1
2,796
Ease of Setup
9.6
170
9.0
713
Ease of Admin
9.7
170
8.9
635
Quality of Support
9.4
176
8.6
2,370
Has the product been a good partner in doing business?
9.5
163
8.6
592
Product Direction (% positive)
9.0
192
8.7
2,675
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.5
30
Not enough data
9.2
30
Not enough data
9.3
29
Monitoring and Management
Not enough data
9.2
29
Not enough data
9.4
29
Not enough data
9.0
30
Not enough data
9.4
30
Organization
Not enough data
9.3
29
Service Management
Not enough data
8.8
30
Not enough data
9.8
30
Not enough data
9.4
30
Presenter Tools
Not enough data
8.9
793
Not enough data
8.5
716
Not enough data
9.2
863
|
Verified
Not enough data
8.8
764
|
Verified
Conferencing Options
Not enough data
8.7
727
|
Verified
Not enough data
8.7
739
|
Verified
Not enough data
8.7
724
|
Verified
Application Tools
Not enough data
8.9
799
|
Verified
Not enough data
8.9
758
|
Verified
Not enough data
8.8
736
|
Verified
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.6
26
9.3
389
8.6
23
9.1
385
9.2
12
9.0
340
9.4
24
9.1
366
9.1
20
9.0
351
8.5
25
9.0
359
Maintenance
8.9
25
9.1
355
Feature Not Available
9.0
323
Communication
8.6
21
9.1
354
Feature Not Available
8.7
302
Feature Not Available
8.9
305
9.1
17
8.9
327
Security
9.6
21
9.1
319
9.5
20
9.1
324
Device Support
Feature Not Available
9.1
349
Feature Not Available
9.2
361
Feature Not Available
9.2
358
Performance
9.2
17
9.0
333
Administration
Not enough data
9.5
13
Not enough data
9.6
12
Not enough data
9.6
13
Security
Not enough data
9.6
12
Not enough data
9.4
11
Platform - Mobile Device Management (MDM)
Not enough data
8.4
18
Operating System
Not enough data
9.5
19
Not enough data
9.0
18
Not enough data
8.8
19
Management
Not enough data
8.8
19
Not enough data
8.5
19
Not enough data
8.8
17
Not enough data
8.3
17
Not enough data
8.8
19
Security
Not enough data
8.4
17
Not enough data
8.8
19
Analysis
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.0
66
8.8
1273
8.7
42
8.6
1184
Feature Not Available
8.6
1178
8.5
38
8.6
1167
8.6
37
8.7
1200
9.5
73
8.6
1274
8.9
61
8.9
1341
Platform
Feature Not Available
8.9
1291
Feature Not Available
8.7
1250
Feature Not Available
8.7
1217
9.4
72
9.1
1379
Security
Feature Not Available
8.6
1080
8.7
39
8.8
1222
8.8
42
8.7
1168
ServiceNow Apps
Not enough data
9.3
131
Not enough data
9.3
132
Categories
Categories
Shared Categories
FixMe.IT and TeamViewer are categorized as Remote Desktop and Remote Support
Unique Categories
FixMe.IT has no unique categories
Reviews
Reviewers' Company Size
FixMe.IT
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
28.2%
Computer Software
9.1%
Computer Networking
5.5%
Computer & Network Security
4.5%
Accounting
3.6%
Other
49.1%
Information Technology and Services
17.0%
Computer Software
10.4%
Marketing and Advertising
4.6%
Telecommunications
3.2%
Computer & Network Security
2.5%
Other
62.3%
Most Helpful Reviews
FixMe.IT
Most Helpful Favorable Review
Mike M.
Verified User in Information Technology and Services
Fixme.it is very easy to use. I am an independent IT tech and I use it nearly every day to do remote tech support and to monitor my customers' servers. The client portion is easy enough for even the most technically challenged end users to figure out. When...
Most Helpful Critical Review
Sushant K N.
Verified User in Consumer Services
While doing the troubleshooting, they try to do upselling, that is sometime becomes very annoying, may be they can pitch the product after issue is resolved not in between.
TeamViewer
Most Helpful Favorable Review
Shubham K.
Verified User
I like that it is so easy to share the computing device remotely, just by using giving the ID and password and voila, its interface is secure and very comfortable, sending files in actual time is effortless and the audio and video first-class is very high....
Most Helpful Critical Review
Verified User in Management Consulting
The biggest problem with TeamViewer is that when you are in the middle of a session, the connection is often cut off at any time, without any warning and with a good internet connection. This makes it virtually impossible to use TeamViewer for professional...
Mike M.
Verified User in Information Technology and Services
Fixme.it is very easy to use. I am an independent IT tech and I use it nearly every day to do remote tech support and to monitor my customers' servers. The client portion is easy enough for even the most technically challenged end users to figure out. When...
Shubham K.
Verified User
I like that it is so easy to share the computing device remotely, just by using giving the ID and password and voila, its interface is secure and very comfortable, sending files in actual time is effortless and the audio and video first-class is very high....
Sushant K N.
Verified User in Consumer Services
While doing the troubleshooting, they try to do upselling, that is sometime becomes very annoying, may be they can pitch the product after issue is resolved not in between.
Verified User in Management Consulting
The biggest problem with TeamViewer is that when you are in the middle of a session, the connection is often cut off at any time, without any warning and with a good internet connection. This makes it virtually impossible to use TeamViewer for professional...
Discussions
How many remote users can I connect to simultaneously using my seat?
2 comments
ES
Personally I have never hit the limit yet but from my understanding its 150 systems.Read more
What type of encryption does FixMe.IT use?
2 comments
ES
uses industry-standard 256-bit encryption transmitted over a secure SSL connection.Read more
Can i access the mobile phone devices through remote desktop ?
5 comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
Licencias algo costosas?
4 comments
G2
You may logon to your teamviewer account on the teamviewer website to manage your licenses, there you will see an overview of available licenses, used...Read more
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