Compare FieldEdge and ServiceTitan

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At a Glance
FieldEdge
FieldEdge
Star Rating
(82)4.1 out of 5
Market Segments
Small-Business (84.0% of reviews)
Information
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about FieldEdge
ServiceTitan
ServiceTitan
Star Rating
(304)4.5 out of 5
Market Segments
Small-Business (63.9% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about ServiceTitan
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that FieldEdge excels in its Calendar feature, scoring 8.6, which allows for efficient scheduling and management of appointments, while ServiceTitan's Calendar feature received a lower score of 7.4, indicating potential room for improvement in this area.
  • Reviewers mention that both products have equal performance in Dispatch, scoring 8.8, highlighting their effectiveness in managing field service operations and ensuring timely job assignments.
  • G2 users note that FieldEdge's Invoicing feature scores 8.4, which is slightly lower than ServiceTitan's 8.6, but users appreciate FieldEdge's user-friendly interface that simplifies the invoicing process.
  • Users on G2 highlight that ServiceTitan shines in Client Notifications, scoring 8.5 compared to FieldEdge's 7.4, with reviewers praising ServiceTitan for its robust communication tools that keep clients informed throughout the service process.
  • Reviewers mention that FieldEdge's Reports feature scores 7.5, which is lower than ServiceTitan's 8.4, indicating that ServiceTitan provides more comprehensive reporting capabilities that help businesses analyze performance effectively.
  • Users say that while both products have strong Employee Communication features, FieldEdge scores 8.3, outperforming ServiceTitan's 7.7, with users appreciating FieldEdge's seamless communication tools that enhance team collaboration on the job site.
Featured Products
Pricing
Entry-Level Pricing
FieldEdge
No pricing available
ServiceTitan
No pricing available
Free Trial
FieldEdge
Free Trial is available
ServiceTitan
No trial information available
Ratings
Meets Requirements
8.1
71
8.7
250
Ease of Use
8.2
72
8.5
252
Ease of Setup
7.4
48
6.8
182
Ease of Admin
8.2
48
8.0
168
Quality of Support
8.5
72
7.7
244
Has the product been a good partner in doing business?
8.5
48
8.7
169
Product Direction (% positive)
8.0
69
9.0
244
Features by Category
Field Service ManagementHide 15 FeaturesShow 15 Features
7.9
497
8.2
2,122
Generative AI
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Before the Job
8.6
47
7.4
155
8.8
50
8.8
172
8.5
43
8.3
167
7.5
41
8.5
162
On the Job
8.6
45
8.5
167
8.3
44
7.7
170
6.9
36
7.3
152
7.4
35
8.5
172
6.8
15
8.1
141
After the Job
7.5
46
8.4
171
7.2
45
8.4
169
8.4
50
8.6
170
Feature Not Available
7.8
154
Categories
Categories
Shared Categories
FieldEdge
FieldEdge
ServiceTitan
ServiceTitan
FieldEdge and ServiceTitan are categorized as Field Service Management
Unique Categories
FieldEdge
FieldEdge has no unique categories
ServiceTitan
ServiceTitan is categorized as Pest Control and HVAC
Reviews
Reviewers' Company Size
FieldEdge
FieldEdge
Small-Business(50 or fewer emp.)
84.0%
Mid-Market(51-1000 emp.)
14.8%
Enterprise(> 1000 emp.)
1.2%
ServiceTitan
ServiceTitan
Small-Business(50 or fewer emp.)
63.9%
Mid-Market(51-1000 emp.)
33.8%
Enterprise(> 1000 emp.)
2.4%
Reviewers' Industry
FieldEdge
FieldEdge
Construction
39.5%
Consumer Services
21.0%
Mechanical or Industrial Engineering
8.6%
Utilities
7.4%
Retail
3.7%
Other
19.8%
ServiceTitan
ServiceTitan
Construction
35.8%
Consumer Services
23.0%
Utilities
4.7%
Marketing and Advertising
4.1%
Accounting
3.7%
Other
28.7%
Most Helpful Reviews
FieldEdge
FieldEdge
Most Helpful Favorable Review
Verified User
G
Verified User in Electrical/Electronic Manufacturing

The ease of use and the detail of information you get!

Most Helpful Critical Review
Verified User
G
Verified User in Construction

It is not that easy to learn starting from scratch, it can be very complicated to as far as the different screens and what it is that they mean.

ServiceTitan
ServiceTitan
Most Helpful Favorable Review
CH
Christina H.
Verified User in Consumer Services

I love that I can manage all facets of my business in one place that is accessible remotely. I am able to check in on all of my employees, my revenue, etc. from my phone even on vacation (which I finally get to take)! I can even complete and batch my...

Most Helpful Critical Review
DL
Dan L.
Verified User in Commercial Real Estate

Service Titan was designed for Residential HVAC contractors. That's it. They HAVE NO CLUE when it comes to what commercial contractors need nor do they understand industries other than HVAC. All of their training including online training,...

Alternatives
FieldEdge
FieldEdge Alternatives
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ServiceTitan
ServiceTitan Alternatives
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Discussions
FieldEdge
FieldEdge Discussions
Monty the Mongoose crying
FieldEdge has no discussions with answers
ServiceTitan
ServiceTitan Discussions
Is it easy to migrate to ServiceTitan?
4 comments
Tricia B.
TB
It is if you dedicate the time and information needed to do so. Its the effort you put in that really makes the difference. Read more
What is ServiceTitan?
2 comments
MS
ServiceTitan is a field service management software system and performs above all others!Read more
A way to make estimates in the office without first attaching them to an appointment?
1 comment
Mai B.
MB
If you go into the customer and location (as if you were booking an appt) there's an option at the bottom to either book an appointment or create an...Read more