Compare ExtensisHR and TriNet 
At a Glance
Market Segments
Small-Business (76.2% of reviews)
Small-Business (59.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ExtensisHR
Star Rating
(42)4.6 out of 5
Market Segments
Small-Business (76.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ExtensisHRTriNet
Star Rating
(706)4.0 out of 5
Market Segments
Small-Business (59.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about TriNetSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TriNet's "Quality of Support" is rated at 7.9, which is significantly lower than ExtensisHR's impressive score of 9.5. Reviewers mention that ExtensisHR provides more responsive and knowledgeable support, making it a better partner for businesses needing assistance.
- Reviewers mention that ExtensisHR excels in "Compliance Support" with a score of 9.3, compared to TriNet's 8.1. Users on G2 highlight that ExtensisHR offers more comprehensive compliance resources, which is crucial for small businesses navigating complex regulations.
- Users say that TriNet's "Expense Management" feature is rated at 6.8, while ExtensisHR shines with a score of 8.3. Reviewers mention that ExtensisHR's smart categorization and digital receipt management streamline the expense reporting process, making it easier for employees to submit expenses.
- G2 users report that ExtensisHR's "Employee Self-Service Portal" is rated at 8.3, which is higher than TriNet's 8.6 for the web portal. However, users mention that ExtensisHR's mobile capabilities are more robust, allowing for better access on-the-go.
- Reviewers mention that TriNet's "Payroll Processing" is rated at 8.8, which is strong, but ExtensisHR's overall payroll features, including "Direct Deposit" at 9.3, are noted to be more user-friendly and efficient, leading to fewer errors and faster processing times.
- Users on G2 report that ExtensisHR's "Performance and Reliability" score of 9.0 outshines TriNet's 8.1. Reviewers say that ExtensisHR's platform is more stable and offers better uptime, which is essential for businesses relying on consistent access to HR tools.
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Pricing
Entry-Level Pricing
ExtensisHR
No pricing availableTriNet
No pricing availableFree Trial
ExtensisHR
No trial information availableTriNet
No trial information availableRatings
Meets Requirements
9.0
42
8.4
612
Ease of Use
8.0
42
8.2
617
Ease of Setup
8.2
34
8.0
373
Ease of Admin
8.4
35
8.2
417
Quality of Support
9.4
42
8.0
567
Has the product been a good partner in doing business?
9.1
35
8.2
416
Product Direction (% positive)
8.5
38
7.3
607
Features by Category
Core HR
8.0
14
8.0
229
7.7
14
7.8
227
6.9
13
6.6
137
8.1
14
7.8
197
8.8
14
8.4
236
8.8
14
8.6
281
Generative AI
Feature Not Available
Feature Not Available
Platform
6.8
13
6.7
198
6.9
13
6.7
135
7.2
13
6.7
128
8.3
14
8.2
259
8.7
14
8.1
250
8.3
14
7.9
198
7.0
14
7.6
261
8.1
13
8.1
262
Expense Reports
Not enough data
8.1
125
Not enough data
7.4
88
Not enough data
7.3
88
Not enough data
8.2
111
Not enough data
8.6
111
Not enough data
8.1
50
Not enough data
6.6
18
Travel Management
Not enough data
8.0
36
Not enough data
7.7
36
Not enough data
8.1
37
Not enough data
Feature Not Available
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile
Not enough data
8.5
98
Not enough data
8.1
76
Not enough data
7.8
38
Platform
Not enough data
Feature Not Available
Not enough data
6.9
17
Administration
Not enough data
Feature Not Available
Administration
Not enough data
7.4
99
Not enough data
7.4
98
Not enough data
7.8
97
Not enough data
7.8
98
Not enough data
8.1
118
Platform
Not enough data
7.5
124
Not enough data
6.5
81
Not enough data
7.1
71
Not enough data
7.8
124
Not enough data
7.9
101
Not enough data
6.6
69
Employee Self Service
Not enough data
8.6
383
|
Verified
Not enough data
8.3
371
|
Verified
Not enough data
8.2
281
|
Verified
Administration
Not enough data
8.8
354
|
Verified
Not enough data
7.9
295
|
Verified
Not enough data
9.3
378
|
Verified
Not enough data
7.8
210
|
Verified
Not enough data
8.8
335
|
Verified
Not enough data
8.1
195
|
Verified
Not enough data
8.6
271
|
Verified
Not enough data
8.6
283
|
Verified
Not enough data
8.8
302
|
Verified
Taxes
Not enough data
8.7
327
|
Verified
Not enough data
8.7
300
|
Verified
Not enough data
8.8
291
|
Verified
Integration
Not enough data
7.2
163
|
Verified
Not enough data
7.4
164
|
Verified
Not enough data
7.3
156
|
Verified
Not enough data
7.8
191
|
Verified
Platform
Not enough data
7.9
355
|
Verified
Not enough data
8.3
351
|
Verified
Not enough data
8.5
351
|
Verified
Not enough data
8.4
333
|
Verified
Compliance
8.9
33
8.1
148
7.4
32
7.3
94
8.2
30
7.7
110
Platform
7.8
32
7.9
150
7.9
32
7.7
138
8.3
32
8.2
154
Support
8.6
30
7.7
141
8.4
32
7.7
148
8.7
31
7.5
133
7.9
32
7.8
134
8.0
33
7.7
134
8.5
32
7.7
167
8.8
31
7.9
160
Personnel
9.0
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Payroll
8.3
5
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
Reporting and Integrations
8.0
5
Not enough data
Not enough data
Not enough data
Performance reviews
Not enough data
8.0
23
|
Verified
Not enough data
8.1
24
|
Verified
Not enough data
7.7
22
|
Verified
Goals
Not enough data
7.5
23
|
Verified
Not enough data
6.9
22
|
Verified
Feedback
Not enough data
8.0
24
|
Verified
Not enough data
7.7
24
Not enough data
7.3
22
Not enough data
7.3
22
Data
Not enough data
7.8
27
|
Verified
Not enough data
7.7
26
|
Verified
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Intermediate GEP features
Not enough data
Not enough data
Not enough data
Not enough data
Other GEP Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Time Tracking
Not enough data
8.0
102
Not enough data
7.4
81
Not enough data
7.2
64
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile Time Tracking
Not enough data
7.9
91
Administration
Not enough data
7.4
99
Not enough data
7.4
98
Not enough data
7.8
97
Not enough data
7.8
98
Not enough data
8.1
118
Platform
Not enough data
7.5
124
Not enough data
6.5
81
Not enough data
7.1
71
Not enough data
7.8
124
Not enough data
7.9
101
Not enough data
6.6
69
Categories
Categories
Shared Categories
ExtensisHR and TriNet are categorized as PEO Providers, Core HR, and Global Employment Platforms (GEP)
Reviews
Reviewers' Company Size
ExtensisHR
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TriNet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
11.9%
Hospital & Health Care
9.5%
Primary/Secondary Education
7.1%
Manufacturing
4.8%
Media Production
4.8%
Other
61.9%
Computer Software
12.2%
Information Technology and Services
12.0%
Financial Services
5.9%
Non-Profit Organization Management
5.3%
Marketing and Advertising
4.0%
Other
60.5%
Most Helpful Reviews
ExtensisHR
Most Helpful Favorable Review
Verified User in Architecture & Planning
EntenisisHR saved me a lot of money on my companies medical insurance and gave my employees many options for coverage. The HR team has been amazing helping me with employee issues, handbooks and California labor laws.
Most Helpful Critical Review
Sue S.
Verified User in Philanthropy
The platform is not intuitive and not user friendly. Time and Labor functionality is very limited. We get numerous comments from employees on its limitations.
TriNet
Most Helpful Favorable Review
Hendel L.
Verified User in Public Relations and Communications
I like the ease in which Tri-net allows the user to interact with the interface, it is user-friendly. This is a much better way of submitting expense reports than what I tend to be used to. I'm definitely excited to continue exploring and learning how to...
Most Helpful Critical Review
Verified User in Computer & Network Security
Very poor integrations, Syncing information out of Trinet into any IT system requires a custom-built app. When you ask for an API key and they say that they have a 30 days wait time for a first response on a ticket. so we are now waiting for 3 weeks with no...
Verified User in Architecture & Planning
EntenisisHR saved me a lot of money on my companies medical insurance and gave my employees many options for coverage. The HR team has been amazing helping me with employee issues, handbooks and California labor laws.
Hendel L.
Verified User in Public Relations and Communications
I like the ease in which Tri-net allows the user to interact with the interface, it is user-friendly. This is a much better way of submitting expense reports than what I tend to be used to. I'm definitely excited to continue exploring and learning how to...
Sue S.
Verified User in Philanthropy
The platform is not intuitive and not user friendly. Time and Labor functionality is very limited. We get numerous comments from employees on its limitations.
Verified User in Computer & Network Security
Very poor integrations, Syncing information out of Trinet into any IT system requires a custom-built app. When you ask for an API key and they say that they have a 30 days wait time for a first response on a ticket. so we are now waiting for 3 weeks with no...
Discussions
ExtensisHR has no discussions with answers
Process of finalizing a payroll.
4 comments
CS
Before submitting a payroll. I recommend you print the grid as entered... and ensure you have the totals saved. We do this via excel. The next step is...Read more
Why is working with a Professional Employer Organization beneficial?
3 comments
CS
For a smaller company they offer better health care solutions and pricing. However, I believe their lack of knowledge of payroll rules and their antiquated...Read more
What customer support does TriNet have to offer?
3 comments
CS
TriNet discontinued their client representative program in 2020 or early 2021.
TriNet offers phone support (expect long wait times to reach a live...Read more
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