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Compare Esper and Hexnode UEM

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At a Glance
Esper
Esper
Star Rating
(227)4.5 out of 5
Market Segments
Small-Business (50.4% of reviews)
Information
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plans
Hexnode UEM
Hexnode UEM
Star Rating
(212)4.5 out of 5
Market Segments
Mid-Market (52.0% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Hexnode UEM
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Hexnode UEM excels in Device Management with a score of 9.3, highlighting its comprehensive capabilities in managing various devices effectively, while Esper's score in this area is not available, indicating a potential gap in user satisfaction.
  • Reviewers mention that Hexnode UEM's Quality of Support is rated at 9.2, with many users appreciating the responsiveness and helpfulness of the support team, whereas Esper's support quality is rated lower at 8.9, suggesting that users may experience longer wait times or less effective assistance.
  • G2 users indicate that Hexnode UEM offers superior Remote Monitoring capabilities with a score of 9.3, allowing for real-time oversight of devices, while Esper's score in this area is not specified, which may lead to concerns about its monitoring effectiveness.
  • Users on G2 highlight that Hexnode UEM's Apple Support is rated at 9.0, making it a strong choice for organizations that rely on Apple devices, while Esper's score of 6.0 in this category suggests it may not cater as effectively to Apple users.
  • Reviewers say that Hexnode UEM shines in Device Compliance with a score of 9.4, ensuring that devices meet necessary regulations and policies, while Esper's score of 9.1 indicates it is still effective but may not be as robust in compliance management.
  • Users report that Hexnode UEM's Application Deployment feature is rated at 9.1, with many praising its ease of use and efficiency, while Esper's score is not provided, which could imply a lack of clarity on its deployment capabilities.
Featured Products
Pricing
Entry-Level Pricing
Esper
Free Trial
Free Trial
Browse all 4 pricing plans
Hexnode UEM
No pricing available
Free Trial
Esper
Free Trial is available
Hexnode UEM
Free Trial is available
Ratings
Meets Requirements
8.9
176
9.1
193
Ease of Use
9.1
178
9.0
192
Ease of Setup
8.8
138
8.9
174
Ease of Admin
9.0
131
9.0
172
Quality of Support
9.0
162
9.2
185
Has the product been a good partner in doing business?
9.1
121
9.2
165
Product Direction (% positive)
8.8
164
9.1
188
Features by Category
Remote Monitoring & Management (RMM)Hide 11 FeaturesShow 11 Features
Not enough data
8.9
120
Administration
Not enough data
9.3
12
Not enough data
8.7
10
Not enough data
9.4
11
Monitoring and Management
Not enough data
9.3
12
Not enough data
8.5
12
Not enough data
9.1
11
Not enough data
8.3
10
Organization
Not enough data
8.9
11
Service Management
Not enough data
8.1
9
Not enough data
9.2
12
Not enough data
8.7
10
Unified Endpoint Management (UEM)Hide 10 FeaturesShow 10 Features
9.0
158
9.2
655
Scope
Not enough data
9.2
66
Not enough data
9.2
64
Security
8.3
19
9.1
67
9.0
17
9.1
66
9.4
18
9.2
64
Management
8.9
22
9.4
66
9.2
22
9.1
67
9.1
21
9.4
67
9.0
21
9.1
65
8.8
18
9.1
63
IoT Device Management PlatformsHide 10 FeaturesShow 10 Features
8.5
72
Not enough data
Device Recognition
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.4
9
Not enough data
Monitoring
8.7
9
Not enough data
8.1
9
Not enough data
8.0
9
Not enough data
Provisioning
9.6
9
Not enough data
8.7
9
Not enough data
8.0
9
Not enough data
7.8
9
Not enough data
Mobile Device Management (MDM)Hide 11 FeaturesShow 11 Features
8.5
1,092
9.1
1,441
Platform - Mobile Device Management (MDM)
8.8
108
9.2
132
Operating System
8.1
62
9.1
126
6.0
51
9.0
122
9.3
129
9.2
133
Management
8.8
121
9.1
148
8.4
96
9.0
123
8.7
100
9.1
123
8.5
91
9.0
122
9.0
108
8.9
135
Security
9.4
114
9.3
134
9.0
112
9.2
143
Enterprise Mobility ManagementHide 14 FeaturesShow 14 Features
8.6
289
9.0
420
Platform
Feature Not Available
9.1
27
9.5
25
8.9
34
8.9
25
8.9
34
Operating System
8.9
19
9.2
30
7.3
14
9.3
25
9.3
25
9.3
29
Security
9.2
23
9.1
35
7.9
24
8.6
29
8.5
25
9.1
34
Management
8.5
25
8.7
35
8.7
21
8.9
27
8.3
20
8.8
26
8.3
20
8.6
27
8.4
23
8.9
28
Categories
Categories
Shared Categories
Unique Categories
Esper
Esper is categorized as IoT Device Management Platforms
Hexnode UEM
Hexnode UEM is categorized as Remote Monitoring & Management (RMM)
Reviews
Reviewers' Company Size
Esper
Esper
Small-Business(50 or fewer emp.)
50.4%
Mid-Market(51-1000 emp.)
44.2%
Enterprise(> 1000 emp.)
5.4%
Hexnode UEM
Hexnode UEM
Small-Business(50 or fewer emp.)
35.3%
Mid-Market(51-1000 emp.)
52.0%
Enterprise(> 1000 emp.)
12.7%
Reviewers' Industry
Esper
Esper
Information Technology and Services
11.2%
Retail
6.3%
Computer Software
5.8%
Food & Beverages
4.9%
Hospital & Health Care
4.5%
Other
67.4%
Hexnode UEM
Hexnode UEM
Computer Software
15.2%
Information Technology and Services
14.2%
Construction
5.4%
Marketing and Advertising
4.4%
Financial Services
4.4%
Other
56.4%
Most Helpful Reviews
Esper
Esper
Most Helpful Favorable Review
Dave N.
DN
Dave N.
Verified User in Non-Profit Organization Management

It has been great using the platform to manage over 700 devices. It has been a game changer in our operations monitoring device use in some of the most remote areas in Nepal and Uganda. It is very easy to use

Most Helpful Critical Review
Verified User
G
Verified User in Manufacturing

The billing and removing devices are always an issue.

Hexnode UEM
Hexnode UEM
Most Helpful Favorable Review
NR
Nicholas R.
Verified User in Utilities

This is very easy to setup from there online web portal made it very simple for us to manage where and who has our devices and also keep up to date on application and software. When i did have questions staff responses were very quick and helpful.

Most Helpful Critical Review
Tristan B.
TB
Tristan B.
Verified User in Computer Software

The UI was sometimes confusing and unresponsive, making configuring Hexnode tedious and time-consuming.

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Discussions
Esper
Esper Discussions
What strategies have you come up with when dealing with multiple devices that require multiple versions of APKs? How do I successfully pull XAPK from devices?
2 comments
Ankit G.
AG
Hi John, You can create different groups on Esper platform based on the different versions of apps you want to install. You can view the entire details...Read more
translate German
2 comments
Official Response from Esper
Hello Oliver, Currently, our platform supports only English. We do have plans to enable other languages in the future. Our user-friendly dashboard in...Read more
How can I open the esper menu from a device in kiosk mode?
2 comments
Enmanuel R.
ER
From Android 10 and above, Android has deprecated the display over apps permission for Go devices; provisioning couldn’t proceed due to these permissions. As...Read more
Hexnode UEM
Hexnode UEM Discussions
Will it be possible to store device encryption keys in the platform similarly Azure AD/Intune?
1 comment
Daniel F.
DF
Hey Daniel, Hexnode MDM doesn't currently support the storage of the device encryption key in the portal, however, it is has been submitted to their...Read more
How do you use Hexnode MDM?
1 comment
Daniel G.
DG
Hexnode is on our eld Tablets in our local Trucks. It is perfect for limiting access to any apps except their electronic logging apps, and pdf viewer.Read more
Monty the Mongoose crying
Hexnode UEM has no more discussions with answers