# IBM MaaS360 Reviews
**Vendor:** IBM  
**Category:** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 203
## About IBM MaaS360
IBM MaaS360 is an easy to use, unified endpoint management (UEM) solution that transforms the way that organizations support users, apps, content, and data across essentially every type of device. Its open, cloud-based platform integrates with preferred security and productivity tools. You can protect your workforce with evolved Threat Management, Mobile Security, Device management features and your analytics will be powered by watsonx AI capabilities, helping you to set up a good security posture. IBM MaaS360 is available for purchase on ibm.com and AWS Marketplace.



## IBM MaaS360 Pros & Cons
**What users like:**

- Users appreciate the **comprehensive control** of IBM MaaS360, effectively managing diverse devices and ensuring security compliance. (48 reviews)
- Users value the **robust security features** of IBM MaaS360, enhancing control and compliance across diverse devices. (46 reviews)
- Users value the **strong device management** capabilities of IBM MaaS360, benefiting from up-to-date policies and intuitive dashboards. (38 reviews)
- Users highly value the **ease of use** of IBM MaaS360, highlighting intuitive features and simplified device management. (37 reviews)
- Users value the **robust protection** offered by IBM MaaS360, ensuring their tools and data are secure and well-managed. (24 reviews)
- Users appreciate the **intuitive interface** of IBM MaaS360, making device management effortless and efficient. (24 reviews)
- Users value the **centralized management** of IBM MaaS360, streamlining device security and operations across various platforms. (23 reviews)
- Cross-platform (23 reviews)
- Users praise the **seamless integrations** of IBM MaaS360, enhancing security and ease of device management. (23 reviews)
- Platform Compatibility (23 reviews)

**What users dislike:**

- Users find the **learning curve steep** for IBM MaaS360, making onboarding challenging for newcomers to security suites. (24 reviews)
- Users find the **poor interface design** of IBM MaaS360 challenging, especially for clients with limited technical skills. (17 reviews)
- Users find the **poor UI** of IBM MaaS360 frustrating, making it hard for clients to navigate effectively. (17 reviews)
- Users report **slow performance** in IBM MaaS360, which hampers efficiency compared to competitors like Microsoft Intune. (17 reviews)
- Users find the **interface outdated** , making navigation cumbersome and less efficient compared to other MDM solutions. (13 reviews)
- Users find IBM MaaS360&#39;s **complexity** overwhelming, facing slow operations and a cumbersome interface, impacting usability. (12 reviews)
- Users highlight the **high cost** of IBM MaaS360 compared to alternatives, suggesting a need for pricing improvements. (12 reviews)
- Missing Features (12 reviews)
- Not User-Friendly (12 reviews)
- Poor Reporting (12 reviews)

## IBM MaaS360 Reviews
  ### 1. Strong Centralized Security, But Complex Policy Customization and a Steep Learning Curve

**Rating:** 3.5/5.0 stars

**Reviewed by:** Arkajit D. | Chief Technology Officer, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 18, 2026

**What do you like best about IBM MaaS360?**

In our environment, we managed a mix of corporate and remote devices used by operational teams handling fintech and healthcare-related workflows, including customer support access, reporting systems, teleconsultation tools, and internal operational platforms. One of the biggest challenges before implementing MaaS360 was maintaining consistent security policies and access governance across different device types and user groups.

What stood out immediately was the centralized control and policy management. Device enrollment, application governance, access restrictions, remote security enforcement, and compliance monitoring could all be managed from a single operational layer instead of relying on separate administrative workflows.

Another major advantage was visibility into endpoint compliance and security posture. During audit reviews and operational security checks, infrastructure and compliance teams could quickly identify non-compliant devices, outdated policies, or risky access behavior without manually reconciling data across multiple systems.

**What do you dislike about IBM MaaS360?**

One thing I disliked about IBM MaaS360 is that while the platform is very strong from a security and governance perspective, managing large-scale device environments can sometimes feel operationally complex, especially during advanced policy customization and troubleshooting workflows.


From a UI/UX standpoint, the platform is functional and enterprise-oriented, but some administrative workflows still feel more infrastructure-focused than modern and streamlined. Teams unfamiliar with enterprise mobility management platforms initially faced a noticeable learning curve, particularly around advanced configuration areas and policy hierarchy management.

Another challenge involved troubleshooting device-specific behavior across mixed environments. Managing policy consistency across different operating systems, device manufacturers, and remote user scenarios occasionally introduced operational complexity during rollout and update cycles.

We also found that integrating MaaS360 deeply into evolving identity management, security monitoring, and zero-trust workflows required ongoing operational alignment and careful governance planning.

**What problems is IBM MaaS360 solving and how is that benefiting you?**

In our workflows, employees accessed fintech and healthcare-related systems from a mix of corporate laptops, mobile devices, and remote endpoints supporting customer operations, teleconsultation access, reporting systems, and internal business applications. Before implementing MaaS360, maintaining consistent device security policies and monitoring compliance across those environments was highly fragmented and difficult to manage centrally.

One specific issue involved remote onboarding and access control for operational teams handling sensitive customer and patient-related workflows. Devices were being configured manually, application access policies varied across departments, and infrastructure teams lacked centralized visibility into endpoint compliance status. That created operational risk, especially during audits and security reviews.

MaaS360 helped centralize device enrollment, policy enforcement, application governance, and compliance monitoring into a much more controlled operational framework. Infrastructure and security teams could remotely enforce security policies, manage device configurations, monitor compliance posture, and restrict risky access behavior from one platform instead of relying on disconnected administrative processes.

  ### 2. MaaS360 review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tiwari S. |  Systems Integration Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2025

**What do you like best about IBM MaaS360?**

What I like most about IBM MaaS360 is its strong device security and centralised management. It makes it straightforward to manage, monitor, and secure multiple devices from a single dashboard, which is especially helpful in a BYOD environment. The policy controls, remote management capabilities, and integration with other IBM security tools help reduce IT effort while ensuring devices remain compliant and protected.

**What do you dislike about IBM MaaS360?**

The main drawback is that the interface can feel a bit complex at first, especially for new admins. Some of the more advanced features take time to configure properly, and the reporting tools could be more intuitive. I’ve also experienced occasional delays in support responses, and the documentation could go deeper in a few areas.

**What problems is IBM MaaS360 solving and how is that benefiting you?**

IBM MaaS360 helps us address the challenge of securely managing and monitoring a growing fleet of mobile devices, apps, and endpoints across our organisation. By bringing everything into one place, we can apply consistent security policies, onboard or offboard devices quickly, and protect corporate data without slowing users down. As a result, it has reduced manual effort for IT, strengthened compliance, and given us much better visibility into overall device health and security.

  ### 3. Very good MDM Mobility service.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rajiv P. | Technical Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 14, 2022

**What do you like best about IBM MaaS360?**

One of the most impressive recent developments from IBM MaaS360 is the introduction of AI-Assisted Policy Guidance and "Summarize" features (rolled out in early-to-mid 2025). 
This feature is impressive because it directly addresses the overwhelming complexity of modern Unified Endpoint Management (UEM) for IT administrators.
What it does: Instead of forcing administrators to navigate hundreds of toggles and policies, the AI engine can "summarize" existing policy configurations to explain their intent and impact.
Why it's impressive: It moves beyond simple automation and into context-aware guidance. It can analyze a policy and recommend improvements based on the desired goal (e.g., strengthening security for BYOD) while also providing a high-level summary of the implications of those changes. 
This, along with the rollout of the new Native Enterprise App Catalog for iOS and the Fast Start program for SMBs, shows a clear focus on simplifying the experience while tightening security, reducing setup times, and leveraging AI for practical, daily decision-making. 

**What do you dislike about IBM MaaS360?**

IBM MaaS360, particularly when paired with Watson AI, improves performance across IT operations, device management, and end-user productivity through automation and intelligent insights. It aims to reduce device configuration time by up to 85-90% and decrease help desk tickets by 50%. 
Here are the key areas where MaaS360 can improve performance:
1. IT Operations and Deployment Speed 
Rapid Device Enrollment: Drastically reduces setup time using over-the-air (OTA) enrollment, Zero-Touch for Android, and Apple Business Manager.
Automation of Routine Tasks: Uses Action Orchestrator to automate device actions and maintenance, such as patching and OS updates, reducing manual workload.
Centralized Management: Provides a single console (Portal Home) for managing diverse endpoints (iOS, Android, Windows, macOS, IoT).
Faster Troubleshooting: Enables remote support and screen-sharing sessions to diagnose issues without in-person visits. 
2. End-User Productivity
Secure Access to Resources: Provides Single Sign-On (SSO) and seamless access to enterprise apps, email, and content.
App Catalog Performance: Offers native performance on iOS/iPadOS for the MaaS360 App Catalog, featuring curated app bundles for faster, more relevant deployment.
Reduced Downtime: Quick over-the-air deployment of security patches ensures devices stay compliant without disrupting user work. 
3. Security and Compliance Performance
AI-Driven Risk Insights: Uses Watson to identify vulnerabilities and rank risks, helping IT teams prioritize remediation efforts.
Proactive Threat Defense (MTD): Detects and neutralizes threats like phishing and malware in real-time to prevent security incidents, reducing the time to resolution.
Automated Compliance: Continuously monitors for policy deviations and automatically remediates issues. 
4. Cost and Efficiency Optimization 
Reduced Support Calls: Decreases the volume of help desk tickets by 50% through automated self-service and improved user experience.
Mobile Expense Management: Helps reduce data costs by 10-15% by tracking usage, setting limits, and identifying high-data-consumption apps.
Streamlined Asset Management: Provides clear visibility into inventory, reducing time spent on audits by 58%. 
5. Specialized Capabilities
Fast Start for SMBs: Offers preconfigured policies specifically for smaller businesses to get started in minutes rather than weeks.
Frontline Worker Support: Enables secure, specialized kiosk modes and non-GMS device management for industries like manufacturing and logistics. 
These improvements in performance are achieved through a cloud-native SaaS model that allows for instant updates and immediate access to new features. 

**Recommendations to others considering IBM MaaS360:**

Yes

**What problems is IBM MaaS360 solving and how is that benefiting you?**

Need unified security for endpoints, users, apps & data.

  ### 4. Exceptional Control and Compliance for MDM Needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sundaresan K. | Director of Product Quality and DevOps, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 16, 2025

**What do you like best about IBM MaaS360?**

The level of control it provided over our ecosystem, along with the up-to-date policies available for all operating systems, made Maas360 an excellent choice for our MDM requirements. Our main use was for managing Android Workspace and MacBook devices. Additionally, we appreciate the metrics dashboard, which offers a clear overview of our device environment and supports our compliance efforts.

**What do you dislike about IBM MaaS360?**

We primarily used MaaS360 for MacBooks, but found that its support for the latest MacBook operating systems was lacking. As a result, we decided to stop using MaaS360 and went with a different solution. On the other hand, its support for Android devices and operating systems was excellent.

**What problems is IBM MaaS360 solving and how is that benefiting you?**

As a remote-first company, we found that Maas360 simplified the process of deploying laptops and mobile devices to our employees. The app discovery portal enabled our team members to quickly access and install the applications they need to begin working. Additionally, we relied on it for managing policy updates and ensuring compliance across all our laptops and mobile devices.

  ### 5. Effortless Device Management with Robust Security and Seamless Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2025

**What do you like best about IBM MaaS360?**

What I like best about IBM MaaS360 is how easy it is to onboard devices, the clean and straightforward dashboard, and the strong security features—especially the Secure Container that keeps corporate data separate from personal data. I also appreciate how well it integrates with other services and how it lets me manage different device types in one place.

**What do you dislike about IBM MaaS360?**

What I dislike about IBM MaaS360 is that the interface can feel a bit outdated in some areas, and certain settings are buried, so it takes extra clicks to find what I need. Some features also feel slower or less polished compared to other MDMs, and the customization options can be limited. Plus, the reporting tools aren’t always as flexible as I’d like.

**What problems is IBM MaaS360 solving and how is that benefiting you?**

IBM MaaS360 helps me solve several key problems: managing multiple devices consistently, keeping corporate data secure, and making sure everything stays compliant. It gives me a centralized place to control apps, policies, and security settings across different platforms. This benefits me by saving time, reducing manual work, and giving me more visibility and control over the devices in my environment.

  ### 6. Great Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shivam M. | Senior Software Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 18, 2025

**What do you like best about IBM MaaS360?**

IBM's security solution offers comprehensive protection, seamless cross-platform support (Android, iOS, Windows), a user-friendly interface, and deep integration with other IBM security tools for centralized management and granular control over devices and applications.

**What do you dislike about IBM MaaS360?**

IBM's solution has a complex setup, potentially high costs, slower adoption of new mobile features, a clunky "Cloud Extender," and a UI that may feel unintuitive for large-scale device management.

**What problems is IBM MaaS360 solving and how is that benefiting you?**

Centralized management for security, app distribution, and access control, enhancing data security, streamlining devices, and boosting productivity across platforms.

  ### 7. MaaS360 Review – Solid Device Management with Room for Improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Mahesh R. | Back End Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2025

**What do you like best about IBM MaaS360?**

It’s reliable for managing multiple devices remotely without needing to physically touch them, the dashboard is fairly straightforward once you get used to it, making it easy to track devices, push updates, and enforce security policies.

The remote wipe and lock feature gives peace of mind for data security in case a device is lost or stolen, works well across different operating systems like Android, iOS, and Windows, so you don’t need different tools for each platform.

**What do you dislike about IBM MaaS360?**

The interface feels a bit outdated and clunky compared to modern tools.
Some configurations take more steps than necessary, which slows down quick changes, the reporting section could be more customizable and visually appealing.
It can be a little resource-heavy on older device.

**What problems is IBM MaaS360 solving and how is that benefiting you?**

IBM MaaS360 is mainly helping me keep all our devices secure and organized without having to physically handle them every time something needs to be updated or fixed. It solves the headache of tracking who has what device, making sure they’re using it in the right way, and keeping sensitive data safe.

One big problem it’s solving for me is data security on mobile devices—if a phone or tablet gets lost, I can lock or wipe it in seconds, which takes away a lot of stress. It’s also helping with consistency—everyone gets the same policies, apps, and settings pushed automatically, so I don’t have to go desk to desk or send endless reminder emails.

The benefit is that it saves me a lot of time and gives me confidence that devices being used outside the office are still under control. For healthcare, that means knowing patient data is protected even if a device is misplaced.

  ### 8. Reliable and Comprehensive Mobile Device Management Solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shivendra K. | Cyber Security Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 13, 2025

**What do you like best about IBM MaaS360?**

IBM MaaS360 provides a smooth and centralized way to manage and secure mobile devices, laptops, and apps in one place. Its cloud-based deployment makes it easy to scale across multiple locations, and the interface is intuitive even for large-scale operations. The integration with AI-powered threat management is a big plus for proactive security monitoring.

**What do you dislike about IBM MaaS360?**

While MaaS360 is powerful, the reporting dashboard could be more customizable to suit specific organizational needs. Some advanced configurations require additional training, and occasional sync delays with certain device types can slow down policy enforcement

**What problems is IBM MaaS360 solving and how is that benefiting you?**

IBM MaaS360 helps us securely manage and monitor all corporate and BYOD devices from a single platform, ensuring compliance with security policies and reducing the risk of data breaches. It simplifies device onboarding, enforces encryption, manages app permissions, and remotely wipes lost or stolen devices to protect sensitive information. This centralized control has improved operational efficiency, reduced manual workload for IT, and ensured our mobile workforce can work securely from anywhere.

  ### 9. Secure and Versatile UEM Solution with Minor UI Drawbacks

**Rating:** 5.0/5.0 stars

**Reviewed by:** Asad S. | IT Infra &amp; Network Security Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 11, 2025

**What do you like best about IBM MaaS360?**

The best thing about IBM MaaS360 is how easy it makes managing different devices in one place It works well with Android, iOS, Windows, and macOS, which is great for a mixed environment Device enrollment is simple, and the security features like compliance checks and threat alerts give peace of mind  Having everything in a single dashboard saves a lot of time for the IT team

**What do you dislike about IBM MaaS360?**

The interface can feel a bit outdated and takes time to get used to especially for new users. Reporting is detailed but not very flexible if you want custom dashboards. Sometimes there’s a slight delay in device status updates, which means you have to refresh manually to see the latest changes

**What problems is IBM MaaS360 solving and how is that benefiting you?**

IBM MaaS360 helps us keep all our corporate and BYOD devices secure and compliant It allows us to manage devices remotely push updates enforce security policies and monitor for potential threats This reduces the risk of data breaches saves time for the IT team and ensures that our devices meet company security standards no matter where employees are working from

  ### 10. Reliable and Comprehensive Mobile Device Management Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Swarnima G. | Junior Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 08, 2025

**What do you like best about IBM MaaS360?**

IBM MaaS360 offers an intuitive interface and robust security features, making it easy to manage devices, apps, and data from a single platform. I appreciate its seamless integration with different operating systems and the ability to remotely manage devices without hassle. The threat management and compliance reporting features are particularly useful for ensuring data security and regulatory compliance. Its cloud-based nature makes deployment and scaling very efficient.

**What do you dislike about IBM MaaS360?**

While MaaS360 covers a wide range of MDM functions, the interface could be more modern and user-friendly. New users often require additional training to navigate the platform efficiently. Integration with certain third-party systems can be time-consuming, and reporting options are not as flexible as other solutions, which can slow down decision-making.

**What problems is IBM MaaS360 solving and how is that benefiting you?**

Successfully managed the deployment of a cloud infrastructure project using Terraform and AWS services, ensuring 100% compliance with IBM security standards. Reduced provisioning time by 40% through automation, improving efficiency for the development team. Collaborated across teams to resolve security group misconfigurations, ensuring zero downtime during deployment.

  ### 11. Powerful AI-Powered Insights & Automation Plus Unified and integrated security

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** September 10, 2024

**What do you like best about IBM MaaS360?**

Built-in Watson AI analytics helps me:
	•	Detect and prioritize mobile threats
	•	Improve productivity with dashboards and risk scoring
	•	Use AI chat/voice assistant for fast query support All without needing external tools.  ￼

**What do you dislike about IBM MaaS360?**

More suggestions like focus on making MaaS360 feel more modern, faster, and easier to use, particularly for organizations scaling up or comparing against competitors like Microsoft Intune or VMware Workspace ONE UEM.  

**What problems is IBM MaaS360 solving and how is that benefiting you?**

In my team and company, I really like that feature of Comprehensive Mobile Device Management, as many of my team members are working remotely and traveling often with using mobile devices, at airport or restaurants.

  ### 12. My Experience and Review about IBM MaaS360

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pramod S. | Security Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 08, 2025

**What do you like best about IBM MaaS360?**

What I most appreciate about IBM MaaS360 is that it has a centralized dashboard that allows me to manage all devices in one location, OS independent. The Watson AI-powered alerts are extremely useful, providing context and solutions rather than warnings, and the secure container segregates corporate data from personal data on BYOD devices.

**What do you dislike about IBM MaaS360?**

I dislike about IBM MaaS360 is that the interface, especially on the mobile app, can feel a bit dated, and loading detailed reports can be slow at times. For new users, the wide range of settings and options might also feel overwhelming in the beginning.

**What problems is IBM MaaS360 solving and how is that benefiting you?**

IBM MaaS360 is addressing the problem of managing and securing a variety of devices on diverse platforms from a single location. It assists in enforcing security policies, forcing updates, and monitoring compliance without manually touching each device. The advantage is enormous time saving, improved control over data on BYOD devices, and faster response to security issues due to AI-powered alerts and remote wipe functionality.

  ### 13. Compared to other MDM's this is cheap, but very slow.

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Warehousing | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 07, 2025

**What do you like best about IBM MaaS360?**

I think that IBM takes security very seriously when it comes to their portal.
Their customer service.
Thats about it.

**What do you dislike about IBM MaaS360?**

Everything with MaaS is a compromise. It is impossible to the portal with two windows open at the same time. You are limited to one window.

Their granular approach is not granular and it is necessary to pull multiple reports to find the information that you need.

Not a lot of their features work when you need them to. If you need to change policies, you need to wipe the device. It takes up to 3-hours for an app distribution to take place.

DEP enrollment from a fresh device can take up to 3-hours, its almost like they're rate limited from Apple. 

Be prepared to make friends with their CSR's, at this point I have their 800 number memorized.

If you want to make an action on a device, be prepared for it to take 2-hours to 2-days. 

Everything is very slow to happen. 

The map to find a lost device is terrible and is not user friendly. 

Its almost like their developers don't use their own software.

You can tell IBM doesn't compare their product with the competition.

Compared to Jamf, Hexnode, or Meraki- MaaS provides an unacceptable experience.

**What problems is IBM MaaS360 solving and how is that benefiting you?**

They haven't solved a single problem that I have been complaining about for the last two years

  ### 14. Rakshak

**Rating:** 4.0/5.0 stars

**Reviewed by:** Sajid N. | Innovator, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 09, 2025

**What do you like best about IBM MaaS360?**

MaaS360 is all what an enterprises Rakshak safeguarding every detail an organisation needs. Being an Indian and having such an opportunity to entail the details and how cyber threats can cause disruptions, data loss, identify misuse,etc. that's where we come to know about IBM's MaaS360 the Rakshak for all of these against such attacks and institutions.

**What do you dislike about IBM MaaS360?**

As such it was a brilliant experience and need to improvise more if we get internships regarding such as to upskill ourselves and get ready for the future.

**What problems is IBM MaaS360 solving and how is that benefiting you?**

Securing evey bit of our management's data by providing such beautiful aesthetic and state of the art Apps, tools which are being loved to use and visualise according to the need. I would love to share it with more of the organisation in order to secure every bit of one's lifelong assets from criminal and ill minders.

  ### 15. Reliable MDM solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** SWAPNIL S. | DevOps Engineer, Financial Services, Enterprise (> 1000 emp.)

**Reviewed Date:** August 14, 2025

**What do you like best about IBM MaaS360?**

We  implemented IBM MaaS360 for managing corporate and BYOD devices across our organization. The ease of integration and setup process was simple and straightforward, and the platform offers strong policy enforcement and compliance tools.
I especially liked the ability to push security updates remotely and manage apps across different OS types.
Policy enforcement is straightforward and the compliance check are quick to run.

**What do you dislike about IBM MaaS360?**

On the downside, the UI can feel dated in certain areas  and initial device enrollment sometimes require extra steps for non-technical users.
Reporting is functional but could offer more customizable templates.

**What problems is IBM MaaS360 solving and how is that benefiting you?**

We use MaaS360 to ensure all company-issued and BYOD devices meet security requirements. It helped us maintain compliance ,reduce data-loss risks and respond quickly to incidents. Having a centralized control point saves time compared to juggling multiple tools

  ### 16. Empower your workforce and secure your corporate data on all devices

**Rating:** 5.0/5.0 stars

**Reviewed by:** Beat K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 07, 2025

**What do you like best about IBM MaaS360?**

Complete Management of all devices with easy navigation and quick implementation

**What do you dislike about IBM MaaS360?**

Dependent on Android, Apple and Windows limitations

**What problems is IBM MaaS360 solving and how is that benefiting you?**

MaaS360 secures all workforce devices, ensuring that access to corporate data remains protected. The solution enables IT administrators to efficiently deploy new devices to employees, applying policies, automating app installations, and enforcing compliance rules. Device exchanges during employee turnover are handled swiftly. The platform also provides clear visibility into all devices, along with the ability to take actions such as changing policies, locking devices, or even wiping them if necessary.

  ### 17. IBM security MaaS360 with Watson

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ramanjaneyulu k. | Threat researcher, Enterprise (> 1000 emp.)

**Reviewed Date:** May 28, 2022

**What do you like best about IBM MaaS360?**

With the deepend integration of watson AI, behaviour anomaly detections and proactive risk scoring has significantly improved, which results in greater threat detection rate.

Management of BYOD devices has improved significantly.

Integrations with other security architecture became easy 

Improvement in UI and role based authorization

**What do you dislike about IBM MaaS360?**

It has taken a lot of steps to improve and  I have seena greater improvement in the architecture and threat detections. I can see some room from improvement in patch management



**What problems is IBM MaaS360 solving and how is that benefiting you?**

When coming to organisation that not only deals with windows and mac but alos the mobile devices it is hard to manage them under an MDM product.where as this MaaS360 provides a effective solution to this.

And also is very handy to handle lost and stolen cases by locking and wiping data with ease

  ### 18. Centralized Endpoint Management and Security with MaaS360

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 16, 2026

**What do you like best about IBM MaaS360?**

The MaaS360 is Centralised Device management,it secures , also manages and monitors all the endpoints

**What do you dislike about IBM MaaS360?**

IBM MaaS360 should be Update it will new interface and can add more Features to use Easily

**What problems is IBM MaaS360 solving and how is that benefiting you?**

it Monitors all the endpoint from 1 system and aslo secure it.

  ### 19. Efficient and secure device management on workplace

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 07, 2025

**What do you like best about IBM MaaS360?**

IBM MaaS360 provide a reliable platform for managing mobile devices across big organisation. The features about security like remote lock and wipe, Data encryption, and threat management, are especially valueable for the organisation and team. The UI/UX interface is clean and easy to use. Every one can learn to use this in no time. I also appreciate the real time monitoring and analytics for the improvement in decision making.

**What do you dislike about IBM MaaS360?**

Initial setup and onboarding is slightly complex, especially for the organisation without a dedicated IT team. The customer support response time can be improved. Also there is a need of some advanced features require additional licensing, which may increase the overall cost for smaller businesses and new startups looking for the using this.

**What problems is IBM MaaS360 solving and how is that benefiting you?**

MaaS360 is helping us manage and secure a growing number of student and staff devices used in our educational institution. With online learning, digital exams, and remote classrooms becoming common, we needed a solution to centrally control and monitor these devices. MaaS360 allows us to enforce usage policies, restrict access to non-educational apps, and protect sensitive student data. It also enables us to remotely support devices, push updates, and lock or wipe them if lost. This has improved learning continuity, reduced tech support issues, and ensured a safe and compliant digital environment for both students and educators.

  ### 20. Main reasons to opt IBM MaaS360

**Rating:** 4.0/5.0 stars

**Reviewed by:** Vasanth R . | Cyber Security Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 12, 2025

**What do you like best about IBM MaaS360?**

The threat management in the enterprise version is what I liked the most. Unlike, other endpoint management tools in the market, most of them don't provide threat management specific to the mobile devices but IBM MaaS360 does. Also, its AI & Analytics Advisor is an added advantage along with its resilient features like Secured Browser, Content Management, VPN and Gateway management, etc.... . Integrating it to our environment was seamless and less time consuming. Also, the usage seems to be quite User friendly.

**What do you dislike about IBM MaaS360?**

TBH, IBM MaaS360 does pretty much good job in its field. I believe some more exposure about the product could be helpful in people letting know about the product.

**What problems is IBM MaaS360 solving and how is that benefiting you?**

Every business has its own use cases and structuring it to the needs of respective individual organization is important. IBM is effectively solving this problem by tailoring the product to the organization's use case.

  ### 21. Honest review for IBM MaaS360 as a User

**Rating:** 5.0/5.0 stars

**Reviewed by:** Safin G. | Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2025

**What do you like best about IBM MaaS360?**

IBM MaaS360is very good at managing multiple devices from a single console, it reports threats proactively, provides various security features like containerization, and mainly it manages various platforms including iOS, Android, and Windows.

**What do you dislike about IBM MaaS360?**

There are two things i dislike about this product: the user interface is outdated and updates take longer than necessary.

**What problems is IBM MaaS360 solving and how is that benefiting you?**

The main thing i like about IBM Maas360 is that it solves managing cross platform endpoint management like android, ios, desktop. Apart from this, its security features like containerization and built-in threat detection to protect sensitive data are my go to features which are benefiting me.

  ### 22. Reliable and secure solution for enterprise mobility management

**Rating:** 5.0/5.0 stars

**Reviewed by:** saurabh o. | Associate Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 10, 2025

**What do you like best about IBM MaaS360?**

IBM MAAS360 provides a comprehensive and user-friendly platform for managing mobile devices, applications and content within your enterprise. Integration with AI manipulation analysis can help proactively detect threats and enforce guidelines. The dashboard is intuitive and the guidelines configuration tool allows you to easily adapt your device settings based on user roller or company requirements.

**What do you dislike about IBM MaaS360?**

The onboarding process for initial facilities and initial users without technical support can be somewhat complicated. The documentation may be more detailed, especially due to the extended configuration. Additionally, there may be delays or sync questions regarding app offerings through the platform.

**What problems is IBM MaaS360 solving and how is that benefiting you?**

The IBM MAAS360 helps you securely manage a wide range of mobile devices and endpoints from a single console. The configuration of the remote device ensures compliance with company guidelines and protects against potential safety threats. Real-time viewability and control significantly reduce and improve productivity for remote employees.

  ### 23. MaaS360 is amazing tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Anujkumar Y. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 07, 2025

**What do you like best about IBM MaaS360?**

IBM MaaS360 is an excellent mobility management solution with easy deployment, a clean interface, and strong security features. I especially like its AI-driven insights, multi-platform support, and reliable remote management capabilities.

**What do you dislike about IBM MaaS360?**

While IBM MaaS360 is powerful, the reporting interface can feel a bit dated, and some advanced features have a learning curve. Mobile app performance can also be slow at times

**What problems is IBM MaaS360 solving and how is that benefiting you?**

IBM MaaS360 helps us securely manage and monitor all company devices from one platform, ensuring data protection and compliance. It simplifies onboarding, enables remote troubleshooting, and allows us to quickly respond to security threats, saving time and reducing risk.

  ### 24. Great for Enterprise Control, Less for Small Teams

**Rating:** 4.5/5.0 stars

**Reviewed by:** Zeyan A. | Chief Executive Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about IBM MaaS360?**

Unified dashboard that lets you manage all devices (corporate or BYOD) in one place, regardless of OS

**What do you dislike about IBM MaaS360?**

Interface feels a bit outdated or clunky.

**What problems is IBM MaaS360 solving and how is that benefiting you?**

Managing and securing devices in a BYOD (bring-your-own-device) or mixed-OS environment

Enforcing compliance and security policies across many devices remotely

Detecting threats or anomalies early and reducing risk of data leakage or misuse

Allowing remote wipe/lock in case devices are lost or compromised

  ### 25. One Stop Solution To Manage All Your Digital Devices

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel D. | Account Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 07, 2025

**What do you like best about IBM MaaS360?**

There is close to nothing you can't do with MaaS360.

**What do you dislike about IBM MaaS360?**

There is close to nothing you can't do with MaaS360 - you just have to figure out how ;)

**What problems is IBM MaaS360 solving and how is that benefiting you?**

MaaS360 is useful for keeping track of devices and ensuring compliance when necessary. It also helps reduce the risk of security breaches and prevents unauthorized access to information and documents that users should not be able to view.

  ### 26. Easy to deploy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Cristofer R. | Presales Engineers., Consulting, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 06, 2025

**What do you like best about IBM MaaS360?**

MaaS360 has been helpful for my customer, providing her with security and ensuring her tools are well protected and managed.

**What do you dislike about IBM MaaS360?**

I wish her portal were more intuitive, since many of her clients in Mexico often lack the necessary knowledge to use it easily.

**What problems is IBM MaaS360 solving and how is that benefiting you?**

the problemn we have solved whith this is a rober of her information and tools

  ### 27. IBM MaaS360 Review by Prashast

**Rating:** 4.0/5.0 stars

**Reviewed by:** Prashast S. | IT Specialist - IT Asset Management, Enterprise (> 1000 emp.)

**Reviewed Date:** May 10, 2025

**What do you like best about IBM MaaS360?**

Watson AI integration, which offers actionable security insights and analytics.
Strong multi-platform support, managing iOS, Android, Windows, macOS, and more from one dashboard.
Cloud-based deployment, making it fast to implement and scalable.
Robust security features, like containerization, app wrapping, and threat management.

**What do you dislike about IBM MaaS360?**

A common dislike about IBM MaaS360 is that its user interface feels outdated and clunky, especially compared to newer tools. Some users also find setup and customization complex, and support can be slow at times.

**What problems is IBM MaaS360 solving and how is that benefiting you?**

Manages all devices (corporate or personal) from a single console, reducing chaos. Detects and responds to threats using AI-powered insights from Watson.
Ensures that devices meet company security standards and regulatory requirements. it helps keep your organization's data safe while supporting flexible, mobile work.

  ### 28. Streamlined Endpoint Management with Some Room for Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 13, 2025

**What do you like best about IBM MaaS360?**

IBM MaaS360's robust endpoint management capabilities have significantly streamlined our device management processes. The intuitive dashboard and automation features save us a lot of time and effort. The security features are also top-notch, giving us peace of mind knowing our devices are protected.

**What do you dislike about IBM MaaS360?**

While IBM MaaS360 is powerful, the user interface can be clunky at times, and some features feel outdated. The reporting capabilities could also be more comprehensive. Additionally, the support team can be slow to respond on occasion, which can be frustrating when issues arise.

**What problems is IBM MaaS360 solving and how is that benefiting you?**

MaaS360 is helping us manage our devices more efficiently and keep them secure. It's saving us time and reducing the risk of data breaches.

  ### 29. Ideas about IBM MaaS360

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 08, 2025

**What do you like best about IBM MaaS360?**

Available in multiple tiers (Essentials, Deluxe, Premier, Enterprise), each adding capabilities like secure mail, browsing, mobile threat management, URL filtering, and more .

**What do you dislike about IBM MaaS360?**

Support for the very latest Android/iOS features sometimes lags behind OS release dates.

**What problems is IBM MaaS360 solving and how is that benefiting you?**

Problem:
When employees use personal devices for work (BYOD), corporate data can leak through unsecured apps, lost devices, or malicious software.

How MaaS360 Solves It:

Containerization separates work and personal data.

Remote wipe of corporate content without touching personal files.

Threat detection for phishing, malware, and risky Wi-Fi networks.


Benefit:
Workforce flexibility without sacrificing security. You keep sensitive data safe while respecting employees’ personal privacy.

  ### 30. Usage of the IBM Maas360 Platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nagaraj N. | Data Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 23, 2024

**What do you like best about IBM MaaS360?**

Improved AI features with better UI so that now I can easily tract day to day users

**What do you dislike about IBM MaaS360?**

Nothing much, everything was good with improvised featured

**What problems is IBM MaaS360 solving and how is that benefiting you?**

It solves the problems of managing variety of  devices as it supports cross platform support so that we need not use different applications for different operating systems. So this benefits me in reducing number of applications which inturn reduce cost.

  ### 31. It Is mobile device management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abhishek V. | COE, Enterprise (> 1000 emp.)

**Reviewed Date:** May 17, 2022

**What do you like best about IBM MaaS360?**

IBM MaaS360 has recently introduced new features like guided walk-throughs to help new administrators learn workflows and AI-powered policy recommendations for enhanced security. MaaS360 also offers comprehensive mobile device management with strong security features.

**What do you dislike about IBM MaaS360?**

 Users have mentioned potential for enhanced local technical support, and a more streamlined process for exporting/importing environment configurations to simplify migrations.

**What problems is IBM MaaS360 solving and how is that benefiting you?**

Helps to secure the devices

  ### 32. IBM MaaS360 with Watson – A Comprehensive RevieW

**Rating:** 4.5/5.0 stars

**Reviewed by:** Hoshayya  p. | Intigration and Automation Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 10, 2025

**What do you like best about IBM MaaS360?**

•	Strong AI-powered threat detection and analytics
	•	Broad OS and device support
	•	Scalable, cloud-based architecture
	•	Robust security and compliance tools
	•	Integration with leading enterprise platforms

**What do you dislike about IBM MaaS360?**

•	Interface can feel dated
	•	May require training for full feature utilization
	•	Slightly higher cost compared to some competitors

**What problems is IBM MaaS360 solving and how is that benefiting you?**

Being a cloud-native SaaS solution, MaaS360 is easy to deploy and scale. Organizations can quickly onboard new devices and users without investing heavily in on-premise infrastructure. The web-based admin console is accessible from anywhere, providing flexibility to remote IT teams.

  ### 33. Feature of MaaS360

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vivek K. | Site Reliability Engineer II, Enterprise (> 1000 emp.)

**Reviewed Date:** May 10, 2025

**What do you like best about IBM MaaS360?**

Its having great feature flexible deployment, AI advancement , Mobile defence. It helps IOT devices to sync and secure properly. As a Site Reliability Engineer, I know the positive impact of this tool. After deployment its easy to monitor the devices with almost no downtime.

**What do you dislike about IBM MaaS360?**

No cons. After deployment if it will come with alerting stuffs it will be beneficial.

**What problems is IBM MaaS360 solving and how is that benefiting you?**

By enabling features like to save ddos attacks, malwares, non legit traffic etc

  ### 34. Optimized endpoint management with heavy security control

**Rating:** 3.5/5.0 stars

**Reviewed by:** Zeyan A. | Head Of technology, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 12, 2025

**What do you like best about IBM MaaS360?**

It excels in offering unified platform for managing devices across different operating systems. I particularly liked the seamless and quick integration with existing enterprise tools,robust security features like containerization and threat management.

**What do you dislike about IBM MaaS360?**

The initial onboarding and setup process can be a bit overwhelming for new user.

**What problems is IBM MaaS360 solving and how is that benefiting you?**

It helps us securely manage a diverse fleet of devices across  out org. It solves challenges around remote device monitoring, app distribution, policy enforcement etc

  ### 35. Best and Efficient Mobile Device Management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mohit P. | Lead Engineer - IBM DB2 , iSeries Expert, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2025

**What do you like best about IBM MaaS360?**

The most helpful thing I found about MaaS360 is application management and security. It is easy to manage the remote workforce by managing their Mobile Phones, Desktops and easy to integrate with windows as well.

**What do you dislike about IBM MaaS360?**

Some interfaces are bit complex , If they can be made more user friendly it would be great. 
Pricing factor can be also looked upon or can have a industry and region based model like based on the size of industry and which part of the globe that particular industry is present.

**What problems is IBM MaaS360 solving and how is that benefiting you?**

It is solving the problem of managing multiple devices and security while accessing the environment.

  ### 36. UEM, or Unified Endpoint Management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Aditya K. | Service Desk Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 12, 2025

**What do you like best about IBM MaaS360?**

Smartphones, tablets, laptops, desktop computers, wearable technology, and even specialty devices like those used by frontline workers may all be controlled centrally with MaaS360.

**What do you dislike about IBM MaaS360?**

complicated setup and interface, as well as problems with customer service.  Furthermore, it may not work with all cell carriers and may affect the battery life of the smartphone.

**What problems is IBM MaaS360 solving and how is that benefiting you?**

Centrally management is make easily

  ### 37. Great product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adam J. | Cloud Security Technical Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 05, 2024

**What do you like best about IBM MaaS360?**

AI-Driven Insights: One of the most impressive aspects is its integration with IBM Watson, which provides AI-driven security features and real-time insights. This helps in identifying potential threats and managing devices more efficiently1.
User-Friendly Management Console: The platform offers a user-friendly management console that is organized around tasks, making it easier for administrators to navigate and manage devices1.
Comprehensive Reporting: MaaS360 includes customizable reporting capabilities, allowing administrators to generate detailed reports based on various parameters1.
Risk-Based Conditional Access: This feature ensures that only compliant devices can access corporate resources, enhancing security1.
Support for Multiple Platforms: It supports a wide range of devices and operating systems, including iOS, Android, Windows, and macOS1.
These features collectively make IBM MaaS360 a robust solution for both small businesses and large enterprises. Is there a specific feature you’re interested in learning more about?

**What do you dislike about IBM MaaS360?**

nothing that i can think of honestly i like it

**What problems is IBM MaaS360 solving and how is that benefiting you?**

none

  ### 38. Enhanced Security, Streamlined Remote Work.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Amgad M. | CISO, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2024

**What do you like best about IBM MaaS360?**

I am really impressed by the platform advanced threat detection capabilities and how the real-time notifications has enabled us to address security risks quickly and effectively. Also, the containerization feature is also an exceptional game-changer for our remote workforce, ensuring sensitive business data remains protected on personal devices while maintaining compilance.

**What do you dislike about IBM MaaS360?**

The reporting tools could benefit from greater flexiability and customization options to allow for more tailored insights.

**What problems is IBM MaaS360 solving and how is that benefiting you?**

IBM Security MaaS360 effectively addresses our organization's mobile security challenges. It secures senitive data on various mobile devices through advanced threat detection and real-time alerts, ensuring we swiftly respond to potential issues. The containerization feature is crucial for our remote workforce, protecting business data on personal devices and ensuring compilance with regulations.

  ### 39. An easy to manage & effective endpoint solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 02, 2024

**What do you like best about IBM MaaS360?**

Great to see IBM developed an effective solution to manage policies for endpoint and mobile devices. 
I definitely liked the neat dashboard which is easy to understand and navigate.
Cherry on the top is the detailed documentation for various activities and troubleshooting, thats something many vendors lack.
Easy to push configuration on all devices and view the threat and compliance report. Glad to know management would be happy to see all those details
Im happy that MaaS360 also protects against phishing attacks which is definitely a troublemaker for every businesses.

**What do you dislike about IBM MaaS360?**

I have always disliked the regional customer support team of IBM but im happy with international ones. I gues thats one common problem with MS and AWS as well too.

**What problems is IBM MaaS360 solving and how is that benefiting you?**

It helped us to manage various user devices within a single platform..
Easy to define compliance policies and push it to devices.
Precise compliance report to help management take decisions

  ### 40. Comprehensive Review of IBM MaaS360

**Rating:** 4.0/5.0 stars

**Reviewed by:** Utkarsha P. | Machine Learning Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** September 29, 2024

**What do you like best about IBM MaaS360?**

What I like best about IBM MaaS360 is its AI-driven insights powered by Watson and I liked that  MaaS360 is user-friendly interface and cloud-based architecture that make it easy to deploy and manage
Its integration capabilities with a wide range of apps and services, including Office 365, G Suite, and other enterprise tools, make it highly versatile for businesses

**What do you dislike about IBM MaaS360?**

What I dislikes about IBM MaaS360 is its complexity in initial setup and configuration and 
pricing structure which is high as conpare to other.

**What problems is IBM MaaS360 solving and how is that benefiting you?**

It is helping to manage my endpoint device management like laptop and mobile

  ### 41. IBM MaaS360 is a very good tool for startups to prevent any data breach & helps me manage my laptop.

**Rating:** 4.5/5.0 stars

**Reviewed by:** smrithy c. | Azure Developer, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 29, 2024

**What do you like best about IBM MaaS360?**

It is very easy to set up which I personally feel is the best feature apart from it,It serves the purpose it promises. It gets easily integrated with my applications without any hurdles.

**What do you dislike about IBM MaaS360?**

There are no features as of now that I dislike about IBM MaaS360.

**What problems is IBM MaaS360 solving and how is that benefiting you?**

IBM MaaS360 is solving my problems with ease, for a startup company every thing to handle becomes difficult. With teh use of this application I am able to manage my applications like Mobile and Laptops easily and the customer support is good as well.

  ### 42. MaaS360-Best of the Best UEM Solutions

**Rating:** 5.0/5.0 stars

**Reviewed by:** •Mitch L. | Senior Management Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** September 15, 2022

**What do you like best about IBM MaaS360?**

MDM configuration is now highly complex, requiring a real commitment to stay up to date with technology changes in conjunction with changes to the MDM Solution.  We support over 150 customer installs of MaaS as well as other MDM's.  There is absolutely no comparison in the support and knowledge transfer made available by IBM for MaaS360 compared to other vendors like VMWare and Microsoft.  This completely sets IBM and MaaS360 apart from all other solutions.

**What do you dislike about IBM MaaS360?**

There really is not much to dislike.  Other solutions have issues with zero day update availability.  We have never seen this with MaaS360.

**What problems is IBM MaaS360 solving and how is that benefiting you?**

Our customers look to us as trusted advisors.  When any problem arises in their environments, they are typically caused by mobile device usage case changes.  Having a strong understanding of the nuances of MaaS360, iOS and Android o/s allows us to address thees issues quickly providing a major value add to our customers.

  ### 43. Good

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sindhuja G. | Software Developer, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 18, 2024

**What do you like best about IBM MaaS360?**

The best aspect of IBM MaaS360 is its comprehensive, AI-powered device management that supports multi-platform environments while ensuring robust security and compliance, all through an intuitive, cloud-based solution.

**What do you dislike about IBM MaaS360?**

Nothing disliked in ibm good and career.

**What problems is IBM MaaS360 solving and how is that benefiting you?**

IBM MaaS360 solves the problem of managing multiple devices by providing a simple way to control and secure them remotely. It benefits you by ensuring all devices are secure, apps are updated, and data is protected without the hassle of manual management.

  ### 44. It's a user friendly & serves the purpose that it claims.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Aditya R. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 25, 2024

**What do you like best about IBM MaaS360?**

It helps in my customer service, and make data-driven decisions which makes it easy for me to take buisness decisions. 
It gets easliy intergrated with my system and my colleagues and gives full security.

**What do you dislike about IBM MaaS360?**

There is nothing as of now that I dislike about IBMaaS360

**What problems is IBM MaaS360 solving and how is that benefiting you?**

It is helping me to take near real time data driven decisions & there is no threat for my systems since the use of it.

  ### 45. I've had a good experience using IBM MaaS360 to manage devices

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vaishnavi M. | Project Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 18, 2024

**What do you like best about IBM MaaS360?**

IBM MaaS360 is a user-friendly which simplifies device management with features like remote control, app management, and strong security. Also it supports for various devices make it a great choice for businesses

**What do you dislike about IBM MaaS360?**

IBM MaaS360 is quite complicated and complex. Also there can be seen bugs while managing large numbers of devices.

**What problems is IBM MaaS360 solving and how is that benefiting you?**

It helps to solve managing multiple devices across different platforms

  ### 46. Equipped with a fully customisable management console.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shivam M. | Deal Desk Analyst, GTM, Enterprise (> 1000 emp.)

**Reviewed Date:** October 25, 2024

**What do you like best about IBM MaaS360?**

Customizable reporting capability with AI querying.

**What do you dislike about IBM MaaS360?**

They Didn't include native remote control.

**What problems is IBM MaaS360 solving and how is that benefiting you?**

The ability to use remotely helps password resets and device wipes in case of device stolen is really a useful thing when we talk about security.

  ### 47. IBM MaaS360 being massss

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gopi Suseel Kumar S. | Senior System Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** September 18, 2024

**What do you like best about IBM MaaS360?**

IBM MaaS360 helped me to detect the multiple level os threat from different consoles with enhanced security and frontline workers are experiencing smooth deliver to the client.

**What do you dislike about IBM MaaS360?**

Nothing everything is perfect and clear.

**What problems is IBM MaaS360 solving and how is that benefiting you?**

Helped me to get rid of vulnerability from outside of the azure network.

  ### 48. IBM MaaS360 is a good tool that serves my purpose for a startup.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Aditya R. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 02, 2024

**What do you like best about IBM MaaS360?**

IBM MaaS360 serves the purpose of my endpoint management of mobile & laptop devices.

**What do you dislike about IBM MaaS360?**

There is nothing as of now that I dislike about IBM Maas360.

**What problems is IBM MaaS360 solving and how is that benefiting you?**

It is solving the endpoint management of my devices and protects my devices.

  ### 49. It's the best device management tool I have used for my laptop and using it personally for my phone.

**Rating:** 4.5/5.0 stars

**Reviewed by:** smrithy P. | Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 19, 2024

**What do you like best about IBM MaaS360?**

The best feature about IBM MaaS360 is  it's AI-driven unified endpoint management (UEM).

**What do you dislike about IBM MaaS360?**

There is nothing in particular that I dislike about IBM MaaS360 for now.

**What problems is IBM MaaS360 solving and how is that benefiting you?**

It is helping my small-scale organization to maintain high security while optimizing productivity and efficency.

  ### 50. Great solution for endpoint security with easy to use interface

**Rating:** 4.0/5.0 stars

**Reviewed by:** Aarsh D. | Cybersecurity, Privacy and Forensics Associate 2, Enterprise (> 1000 emp.)

**Reviewed Date:** May 14, 2024

**What do you like best about IBM MaaS360?**

While using the IBM MaaS360, I have experienced that it has been a very good tool for detecting endpoint threats and prevent lateral movement at the early stages. The user interface is intuitive and easy to use. There are frequent updates and patches to keep the tool updated.

**What do you dislike about IBM MaaS360?**

I believe the customer support can be more faster and the deployment process can be further streamlined.

**What problems is IBM MaaS360 solving and how is that benefiting you?**

It successfully solves both our requirements related to endpoint management as well as malware detection and response for our endpoint devices. It provides vast functionality for which we had to use multiple tools earlier.


## IBM MaaS360 Discussions
  - [use via a proxy server](https://www.g2.com/discussions/use-via-a-proxy-server) - 1 comment, 1 upvote
  - [Is there a way to ensure no registered devices can connect to an unsecured wi-fi network?](https://www.g2.com/discussions/13562-is-there-a-way-to-ensure-no-registered-devices-can-connect-to-an-unsecured-wi-fi-network) - 1 comment, 1 upvote
  - [Android Enterprise](https://www.g2.com/discussions/13508-android-enterprise) - 1 comment, 1 upvote
  - [What is IBM MaaS360 with Watson?](https://www.g2.com/discussions/what-is-ibm-maas360-with-watson) - 2 comments

- [View IBM MaaS360 pricing details and edition comparison](https://www.g2.com/products/ibm-maas360/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-22+14%3A16%3A38+-0500&secure%5Bsession_id%5D=8cd72bc1-8597-402f-a346-57246fe85fc3&secure%5Btoken%5D=2ff53cc5cb440b53cd55ba053accb30a4537aa16dce87161ae44e1a5f3f5efa8&format=llm_user)

## IBM MaaS360 Features
**Scope**
- Endpoint Inclusiveness
- Multi-OS Support

**Administration**
- Compliance
- Web Control
- Application Control
- Asset Management
- Device Control

**Monitoring**
- Investigate
- Monitoring
- Misconfigurations
- Integrate
- Visability

**Generative AI**
- AI Text Summarization

**Agentic AI - Mobile Application Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Generative AI - Autonomous Endpoint Management**
- Behavioral Analysis
- Adaptive
- Predictive

**Services - Endpoint Detection & Response (EDR) **
- Managed Services

**System Control**
- Device Control
- Web Control
- Application Control
- Asset Management
- System Isolation

**Platform - Mobile Device Management (MDM)**
- Regulation Compliant

**Platform**
- Regulation Compliant
- Device Enrollment
- Device Configuration

**Security**
- Reporting and Alerts
- Endpoint Protection
- Remote Wiping

**Functionality**
- System Isolation
- Firewall
- Endpoint Intelligence
- Malware Detection

**Remediation**
- Remediation
- Audit

**Monitoring and Management - Autonomous Endpoint Management**
- Patch Management
- Oversees
- Self-Healing
- Centralized Dashboard

**Vulnerability Prevention**
- Endpoint Intelligence
- Firewall
- Malware Detection

**Operating System**
- Multi-Systems Support
- Apple Support
- Android Support

**Operating System**
- Multiple Mobile Operating System Support
- Apple Support
- Android Support

**Management**
- Device Enrollment
- Device Configuration
- Device Compliance
- Usage Information
- Data Separation

**Analysis**
- Automated Remediation
- Incident Reports
- Behavioral Analysis

**Security Management**
- Incident Reports
- Security Validation
- Compliance 

**Management**
- Applicatons Management
- Applications Consolidation
- Whitelist
- Blacklist
- Usage Information

**Security**
- Device Management
- Custom Alerts
- Security

**Agentic AI - Unified Endpoint Management (UEM)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Security**
- Remote Wipe
- Security

**Management**
- Applicatons Management
- Applications Consolidation
- Whitelist
- Blacklist
- Usage Information

**Agentic AI - Mobile Device Management (MDM)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Enterprise Mobility Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top IBM MaaS360 Alternatives
  - [Jamf](https://www.g2.com/products/jamf/reviews) - 4.7/5.0 (2,053 reviews)
  - [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) - 4.5/5.0 (224 reviews)
  - [ManageEngine Mobile Device Manager Plus](https://www.g2.com/products/manageengine-mobile-device-manager-plus/reviews) - 4.5/5.0 (248 reviews)

