The automation and efficiency that Esker has made within our Accounts Payable department. The tool is easy to use and provides many different data points and customizable reports. Customer support has always backed their product and provided support during...
The integration to this product was not good. We had weekly meetings and nothing ever got accomplished. We weren’t even able to integrate with this product.
I like that the worklist keeps my team on track for touching base with our customers on a more frequent and real-time basis...gone are spreadsheets!
The bank integration stopped working over two weeks ago so we have been without the use of the product since then. The support response has been extremely frustrating. The committed resolution time for critical cash application issues is 3 business days....
The automation and efficiency that Esker has made within our Accounts Payable department. The tool is easy to use and provides many different data points and customizable reports. Customer support has always backed their product and provided support during...
I like that the worklist keeps my team on track for touching base with our customers on a more frequent and real-time basis...gone are spreadsheets!
The integration to this product was not good. We had weekly meetings and nothing ever got accomplished. We weren’t even able to integrate with this product.
The bank integration stopped working over two weeks ago so we have been without the use of the product since then. The support response has been extremely frustrating. The committed resolution time for critical cash application issues is 3 business days....