# HighRadius Accounts Receivables Reviews
**Vendor:** HighRadius  
**Category:** [Accounts Receivable Software](https://www.g2.com/categories/accounts-receivable)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 236
## About HighRadius Accounts Receivables
HighRadius offers AI-driven solutions that automate critical financial outcomes and processes for the office of the CFO. Our platform leverages advanced AI and machine learning to optimize order-to-cash processes, and accuracy across the finance function to deliver bottom-line savings and increased free cash flow. More than 1,000 of the world’s leading companies, such as 3M, Unilever, Teletrac Navman, Sanofi, Engie GBS Solutions, Kichler, Cole Haan, Staples, P&amp;G, Ariat, and many more, have transformed their financial processes with HighRadius.



## HighRadius Accounts Receivables Pros & Cons
**What users like:**

- Users appreciate the **automation capabilities** of HighRadius, enhancing efficiency and streamlining cash management processes. (25 reviews)
- Users value the **collections efficiency** of HighRadius, enhancing cash management and simplifying accounts receivable processes. (17 reviews)
- Users find HighRadius Accounts Receivables to be highly **efficient** , simplifying cash management and reducing manual tasks significantly. (15 reviews)
- Users find HighRadius Accounts Receivables to be **intuitive and easy to learn** , enhancing overall efficiency and collaboration. (13 reviews)
- Users appreciate the **user-friendly design and seamless integration** of HighRadius Accounts Receivables, enhancing efficiency and visibility. (13 reviews)
- Payment Management (12 reviews)
- Visibility (11 reviews)
- Users appreciate the **powerful algorithm** that simplifies prioritization and organization of delinquent accounts in collections management. (10 reviews)
- Customer Satisfaction (10 reviews)
- Users value the **efficiency improvements** of HighRadius Accounts Receivables, transforming manual processes into streamlined, automated operations. (10 reviews)

**What users dislike:**

- Users often face **payment issues** including connectivity problems and inefficient customer service impacting invoice processing. (10 reviews)
- Users experience **communication issues** with HighRadius Accounts Receivables, often facing slow support and unclear updates. (7 reviews)
- Users face **poor customer support** , experiencing slow response times and difficulties with connectivity and issue resolution. (7 reviews)
- Users face **implementation issues** with HighRadius Accounts Receivables, leading to a lengthy process and inadequate support. (6 reviews)
- Users find the **limited functionality** of HighRadius Accounts Receivables affects tracking efficiency and requires extra support. (6 reviews)
- Users express dissatisfaction with the **missing features** , highlighting issues like limited customization and slow customer support. (6 reviews)
- Users find the **slow performance** of HighRadius Accounts Receivables frustrating, especially during file uploads and job processing. (5 reviews)
- Complex Setup (4 reviews)
- Email Automation Issues (4 reviews)
- Invoicing Issues (4 reviews)

## HighRadius Accounts Receivables Reviews
  ### 1. Powerful AR Automation and Analytics, but Complex to Implement and Configure

**Rating:** 3.0/5.0 stars

**Reviewed by:** niranjan t. | SDE 2 - Backend, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2026

**What do you like best about HighRadius Accounts Receivables?**

What I like best about HighRadius Accounts Receivables solution is how it combines automation with visibility. Instead of finance teams manually following up on invoices, reconciliation, deductions, and collections, the platform centralizes everything and uses AI-driven workflows to reduce manual effort and improve cash flow predictability.

Another strong point is the scalability. It works well for enterprises handling large invoice volumes across multiple regions and ERPs, while still giving detailed analytics around collections efficiency, disputes, and customer payment behavior. The integration with SAP and Oracle ecosystems is also a big advantage for large organizations.

**What do you dislike about HighRadius Accounts Receivables?**

One downside of HighRadius Accounts Receivables platform is that the implementation and customization can be quite complex, especially for large enterprises with multiple ERP systems and legacy workflows. It usually requires significant onboarding effort, process alignment, and training before teams fully adopt it.

Another challenge is that some users feel the UI and reporting experience can become overwhelming because of the number of modules, dashboards, and configurations available. For smaller teams, the platform may feel heavier than necessary for basic AR operations.

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

HighRadius Accounts Receivables helps solve problems around delayed collections, manual invoice tracking, deduction management, and poor visibility into cash flow. In many organizations, finance teams spend a lot of time following up with customers, reconciling payments, and handling disputes manually across emails and spreadsheets.

The platform automates a large part of these workflows using centralized dashboards and AI-based prioritization. This improves collection efficiency, reduces DSO (Days Sales Outstanding), and gives better forecasting visibility. From a user perspective, it saves operational time, reduces human errors, and allows teams to focus more on exception handling and decision-making instead of repetitive manual tasks.

  ### 2. HighRadius Accounts Receivable: AI-Powered AR Automation That Cuts Manual Work

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rahul A. | Data analyst, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about HighRadius Accounts Receivables?**

One new thing I really like about HighRadius Accounts Receivables is its improved predictive analytics and intelligent automation capabilities. The platform not only automates routine AR tasks but also provides smarter insights into customer payment behavior, helping teams prioritize collections more effectively. Its dashboards and real-time reporting features make it easier to track cash flow, identify risks early, and make faster financial decisions. Additionally, the seamless integration with ERP systems improves overall workflow efficiency and user experience.

**What do you dislike about HighRadius Accounts Receivables?**

HighRadius Accounts Receivables could improve by making the user interface more intuitive and beginner-friendly. While the platform is powerful, some features and workflows can feel complex during the initial setup and onboarding process. Improving customization options, simplifying navigation, and providing more guided in-app support or tutorials would help new users adapt more quickly and enhance the overall user experience.

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

HighRadius Accounts Receivable helps address major challenges tied to manual AR processes, delayed payments, and limited visibility into cash flow. It makes it easier to manage receivables by reducing reliance on manual work and improving overall insight into what’s coming in and when.

  ### 3. Intuitive, Efficient, and Seamlessly Integrated—A Game-Changer for AR Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stacie S. | Associate Director of Sales &amp; Receiables, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 12, 2025

**What do you like best about HighRadius Accounts Receivables?**

The product is intuitive and easy to learn, requiring no specialized expertise to navigate through its
modules efficiently.  My favorite feature is that our customers can access their invoices and process payment without having to contact us.  I also like the way this system is able to automate and track correspondences on each customer and that information is visible to everyone on the team which helps us keep from duplicating collection efforts.  The customer support team is also extremely prompt and responsive when we encounter the occasional issue.  Implementation of the product was the fastest we have ever implemented anything in my 26 years with our company, and this product integrated easily with our financial system.  My team uses this program all day everyday and it has streamlined our Accounts Receivables process and has eliminated system silos and manual tasks.

**What do you dislike about HighRadius Accounts Receivables?**

While the product offers strong functionality overall, there are a few areas where improvements would enhance usability and efficiency: Integration Timing - System integrations currently operate through batch processing rather than real-time updates, which can delay data synchronization across platforms. Email Management - The email inbox requires manual monitoring to associate responses with the correct customer accounts, adding extra administration effort. Documentation Limitations - Users are unable to attach supporting documents within the cash application module to record non-AR invoice deposits, limiting documentation accuracy.

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

Our biggest issue was that we could not confirm that our customers were receiving the initial invoice. We now reach 99% of our customers through email communications, and follow-up actions related to collections have dropped from 98% to 1%. Requests for invoice copies have nearly been eliminated.  Before implementing this product, our team faced significant inefficiencies in customer communication and payment processes. We were manually contacting customers, relying primarily on mailed correspondence - printing over 3,000 past-due notices each month without attaching invoices. This approach led to approximately 2,000 email responses monthly requesting invoice copies. Compounding the issue, many customers were not receiving the original invoices from the billing department, and we had no visibility into this problem. Furthermore, customers consistently requested an online payment option and the ability to set up automatic payments to simplify their payables processes.  This product has solved all of those issues almost overnight.

  ### 4. Good Solution for Streamlining AR Processes

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sowjanya P. | Senior Consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 28, 2026

**What do you like best about HighRadius Accounts Receivables?**

I like the automation features the most. It reduces manual work in cash application, collections, and deductions. The dashboards give clear visibility into outstanding invoices and help improve cash flow. It makes daily AR tasks more organized and efficient.

**What do you dislike about HighRadius Accounts Receivables?**

Sometimes complex cases still need manual handling. The system can feel slow when working with large amounts of data. Implementation and customization may also take time. Improving speed and flexibility would make it better.

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

HighRadius Accounts Receivables helps reduce manual work across cash application, collections, and dispute management. It addresses common problems such as delayed payment matching, limited visibility into outstanding invoices, and an overreliance on spreadsheets. With automation and clear dashboards, it improves accuracy, saves time, and makes it easier to track aging and manage follow-ups more consistently. For me, this translates into higher productivity, fewer errors, and better overall cash flow management.

  ### 5. Easy Visibility Into Open Bills, Credits, and Statements—Saves Us Time

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about HighRadius Accounts Receivables?**

We use HighRadius in the capacity of being the client paying the invoices. High Radius makes it very easy to see all our open bills, credit memos, and current statements. It saves a ton of time by reducing or totally negating the back and forth with our vendors over whether or not something has been paid.

**What do you dislike about HighRadius Accounts Receivables?**

The only thing I dislike is that it makes me reset my password quite often.

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

It saves a ton of time because customers can pay their invoices online, schedule future payments or sign up for auto pay, and all their bills and documentation are self-service.

  ### 6. Versatile Tool but Connectivity and Support Issues

**Rating:** 1.5/5.0 stars

**Reviewed by:** Kenyon H. | Executive Producer, Enterprise (> 1000 emp.)

**Reviewed Date:** February 27, 2026

**What do you like best about HighRadius Accounts Receivables?**

HighRadius Accounts Receivables is pretty versatile in how you can set up your collection strategy and manage workflow. I like the ease of managing the workflow and assigning different account responsibilities to a collector. It helps in providing collection analytics by collector/area to better track KPIs.

**What do you dislike about HighRadius Accounts Receivables?**

Connectivity to our central ERP (SAP) broke frequently and customer service was often very slow. Trying to communicate with them during the process wasn't simple either. Even changing the most minor thing in HighRadius Accounts Receivables was an issue if HighRadius had to be involved.

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

HighRadius Accounts Receivables is versatile in setting up collection strategies and managing workflows. It stores customer contacts, helps with information flow between collectors and customers, and provides collection analytics by area or collector to better track KPIs.

  ### 7. HighRadius ML Cash Application Dramatically Cuts Manual Effort

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sriram K. | Technical Lead, Enterprise (> 1000 emp.)

**Reviewed Date:** February 22, 2026

**What do you like best about HighRadius Accounts Receivables?**

HighRadius is especially strong in automating cash application using Machine Learning.

The automated cash application engine has dramatically reduced manual effort. It intelligently applies payments and improves straight-through processing, freeing our team to focus on exceptions and strategic work.

**What do you dislike about HighRadius Accounts Receivables?**

While HighRadius delivers strong automation and predictive AR capabilities, the initial setup and learning curve can require additional time and training. Some advanced reporting customization takes effort, and it’s important to ensure clean source data for the best predictive results. Overall, the benefits outweigh these challenges

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

HighRadius solved key challenges in our accounts receivable processes — including tedious manual cash application, unfocused collections, and slow dispute resolution. With automated matching, predictive insights, and integrated analytics, we’ve improved cash flow, reduced DSO, and empowered our team to work more strategically

  ### 8. Automates Communication, User-Friendly Interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brittany M.

**Reviewed Date:** December 11, 2025

**What do you like best about HighRadius Accounts Receivables?**

I love how HighRadius Accounts Receivables stores communications in the customer accounts, which helps us keep track of everything even if someone leaves the company, and I appreciate how user-friendly the system is because it's easy to navigate even without much experience. I also find the AI tools and automated communications incredibly helpful, as they allow us to manage smaller customers that we never had time to work on before.

**What do you dislike about HighRadius Accounts Receivables?**

The email inbox still has room for improvement. It would be helpful if email population based on prior communication worked more like Outlook. Currently, HighRadius only completes emails if the contact is in the account, but we have many contacts not stored to specific accounts. Having this feature would save a lot of time.

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

I use HighRadius Accounts Receivables to automate worklists and customer account management. It helps us never lose communication with customers and is user-friendly, allowing easy navigation. The AI tools automate communications, helping us manage smaller customers effectively.

  ### 9. We consider High Radius to be superb business partners

**Rating:** 5.0/5.0 stars

**Reviewed by:** John L. | Accounts Receivable Supervisor, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 22, 2025

**What do you like best about HighRadius Accounts Receivables?**

The visuals are pleasing to the eye, easy to follow, and provide enough information to successfully apply cash.  The research tools are well designed, and the monthly reports are simple to find, and use.  We have business partners that meet with us monthly, and they are phenomenal.  They listen to us, and respond in a timely fashion, helping resolve any questions or concerns that we may have.

**What do you dislike about HighRadius Accounts Receivables?**

I can honestly say that there is not a downside that I can think of.

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

High Radius does an impeccable job of reading remittances that come in from the customer and auto applies that information.  This reduces the amount of time it takes to apply payments.  High Radius also allows us to create our own remittances and send it into the system when the customer may not send one.  This allows us to not have to apply payments manually.

  ### 10. User-Friendly Design with Enhancements Needed for SLA Tracking

**Rating:** 4.0/5.0 stars

**Reviewed by:** Yendry R.

**Reviewed Date:** December 15, 2025

**What do you like best about HighRadius Accounts Receivables?**

I like HighRadius Accounts Receivables for its user-friendly design and how well it integrates with customers' portfolios, providing shared visibility of the portfolio at all levels. I also appreciate the right level of details it offers to perform activities effectively, making portfolio review easier and improving navigation and traceability.

**What do you dislike about HighRadius Accounts Receivables?**

I don't like how the SLAs and time tracking are handled for deduction items. When a deduction is assigned to the operations management or customer service team, the original date of assignment resets every time someone opens it. This doesn't show the right number of days since the deduction was moved, which makes tracking less accurate.

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

HighRadius Accounts Receivables provides a single source of truth, improving visibility and speeding up processes. The user-friendly design and shared portfolio visibility across all levels make it easier to perform activities effectively and improve navigation and traceability.

  ### 11. OTR Solutions has had a good experience overall with using HighRadius for cash application.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jessica E. | Treasury Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 02, 2025

**What do you like best about HighRadius Accounts Receivables?**

I like that HighRadius has been a customizable platform for us to apply payments. We have a very large volume of line items received daily, so having a reliable resource that matches remittances and correctly applies the payments is extremely helpful for us. I like how the platform tries to predict what actions need to be taken, such as matching a remittance it thinks may be suited for the payment.

**What do you dislike about HighRadius Accounts Receivables?**

I think a weakness of the system is the inability to read non-traditional remittance formats, which can understandably be difficult but it's something that can hinder our match percentages drastically. I also think that due to our large volume of payments and remittances, this can slow down the website when it comes to searching past payments or searching for a remittance on the remittance linking page.

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

Automation of majority of payments is a huge benefit for OTR. Before using HighRadius, we were automating less than 20% of payments daily, while we are currently over 70% automation. This has freed up time for the team to pursue other responsibilities instead of manual payment application. HighRadius also fixed the issue of allowing for transparency, specifically regarding the history of a payment and what actions were taken on the payment, as well as transparency with access to our payments that the rest of the company can see. Previously, my team was the only people allowed to have access to see our received payments, but now we have view only roles for others in the company to allow them to research payments which increases the overall efficiency of the departments that are involved in seeing payment transactions.

  ### 12. Streamlined Collections with Effective Automation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 01, 2026

**What do you like best about HighRadius Accounts Receivables?**

I like the way HighRadius Accounts Receivables prioritizes the work list so that most of my tasks are handled automatically. This automation means that tasks are completed without collectors needing to intervene manually, which is the feature I appreciate the most.

**What do you dislike about HighRadius Accounts Receivables?**

I think most of the enhancements could be in the area of more real-time data reporting and easier resolution of administrative tasks by customer support.

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

It streamlined my collections process, account assignment for the collectors, and planning management.

  ### 13. Saves Hours, Boosts Accuracy, Seamless Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ariana H.

**Reviewed Date:** December 23, 2025

**What do you like best about HighRadius Accounts Receivables?**

I love how HighRadius Accounts Receivables saves countless hours of manual work and improves accuracy. I enjoy that it's able to work with multiple company codes across various customers, which helps automation in our company. The integration with our ERP system, SAP, works well, and the initial setup of HighRadius Accounts Receivables was seamless.

**What do you dislike about HighRadius Accounts Receivables?**

The ability to export a complete list of active users not excluding the user running the report (i.e. including the user running the active user report). Additionally, the capability to create complex coding mappings that may be unique for customers

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

I use HighRadius Accounts Receivables for Cash Application, saving countless hours of manual work and improving accuracy. It supports multiple company codes across various customers, enhancing automation.

  ### 14. HRC user review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mindy N. | Associate Manager of I2C, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 12, 2024

**What do you like best about HighRadius Accounts Receivables?**

Layout is very user friendly and intuitive.  Automated backup retrieval is very efficient and convenient.
I like all the "self service" features.

**What do you dislike about HighRadius Accounts Receivables?**

I feel like their OCR capabilities need some improvements.  Speed of some jobs could be improved.  
Would be nice if we could potentially create some of our own rules.
Analytics need improvement.

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

Currently working on automating our resolution process.  This will increase our DDS on our large customer.  And free up valuable resource time for other projects

  ### 15. A solid tool that helps increase efficiency and reduce DSO

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joel S. | Vice PResident Financial Shared Services, Enterprise (> 1000 emp.)

**Reviewed Date:** December 11, 2025

**What do you like best about HighRadius Accounts Receivables?**

I like the dashboards, automated correspondence, and automated transcription that HighRadius Accounts Receivables offers. These features make KPI measurement and tracking easier and help our team become more efficient. The automation for cash application is a great help along with a clean portal to manage the manual component.

**What do you dislike about HighRadius Accounts Receivables?**

We have had some issues with automated correspondence not being sent if a certain day of the month falls on a weekend. It happened 2 or 3 times this year. We hope the fix is now permanent.

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

HighRadius Accounts Receivables automates prioritization, follow-ups, and cash applications, boosting analyst effectiveness. The customer portal and payment solutions enhance invoicing efficiency. Dashboards and automated transcription simplify KPI tracking, increasing team efficiency.

  ### 16. Sr Manager-Accounts Receiveable Operations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Travis H. | Accounts Receivable Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 04, 2026

**What do you like best about HighRadius Accounts Receivables?**

Cash App Automation allows our Teammates to focus less time on manually applying payments and more time on meaningful tasks.

**What do you dislike about HighRadius Accounts Receivables?**

Will come  back with more information to include here

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

Cash App Automation allows our Teammates to focus less time on manually applying payments and more time on meaningful tasks.

  ### 17. Streamlines Deductions and Cash Application, but Needs Refinement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michael C.

**Reviewed Date:** December 18, 2025

**What do you like best about HighRadius Accounts Receivables?**

I like the identification of deduction types at the time of cash application and the ability to report out on the deduction side using a variety of different filters as criteria.

**What do you dislike about HighRadius Accounts Receivables?**

Tracking of paybacks of invalid deductions still seems very cumbersome and manual, and is a key tracking metric for us. Conversion to Netsuite with HighRadius Accounts Receivables was a bit more of a struggle.  Also, there is a lot of if/then type of logic that can change, so interested from an AI perspective, how High Radius can eliminate some of this.

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

HighRadius Accounts Receivables automates cash application, reason coding, and deduction tracking, while providing detailed root cause reporting.

  ### 18. Excited for Automation & Efficiency Gains

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sandy L. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 25, 2026

**What do you like best about HighRadius Accounts Receivables?**

I like the automation of the mundane tasks in HighRadius Accounts Receivables. It will automatically send out reminders so the little accounts don't get forgotten. I'm really looking forward to having better visibility and improving the small stuff.

**What do you dislike about HighRadius Accounts Receivables?**

Nothing known

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

I use HighRadius Accounts Receivables to get better 'touches' for smaller customers, improve visibility, and automate mundane tasks. It helps ensure the little accounts don't get forgotten by automatically sending reminders.

  ### 19. A Reliable AR Automation Platform That Delivers Results

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shobhit A. | Technology Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 08, 2025

**What do you like best about HighRadius Accounts Receivables?**

HighRadius has significantly streamlined our entire Accounts Receivable (AR) process through the organization. The automated cash application, intuitive dashboards, and AI-driven collection workflows have reduced manual effort drastically.The best part is the accuracy of the cash-application engine, it matches payments flawlessly with very minimal human intervention. Great software.

**What do you dislike about HighRadius Accounts Receivables?**

We felt that some advanced reports require customization support from the HighRadius team. The initial onboarding can also feel a bit complex because of the number of configuration options.

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

HighRadius has helped us reduce our DSO, improve collections efficiency, and eliminate a lot of manual reconciliation work. Overall, it has boosted team productivity and given us real-time visibility into our AR health.

  ### 20. Worklist Prioritisation and Statement Automation That Boosted Our Ledger Coverage

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jen L. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 25, 2026

**What do you like best about HighRadius Accounts Receivables?**

Worklist prioritisation is super useful as is the statement automation which has increased our ledger coverage.
Integration was relatively straight forward

**What do you dislike about HighRadius Accounts Receivables?**

Resolution of tickets can be slower than we'd like especially when they are repeated issues

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

Manual statements no longer an issue so we are reaching more customers. Email templates are good as they save user times. Sending invoices is more streamlines

  ### 21. All Accounts in One Place, but Contact Updates Are Still Manual

**Rating:** 3.5/5.0 stars

**Reviewed by:** Robert Q. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 18, 2026

**What do you like best about HighRadius Accounts Receivables?**

You can view all accounts in one system.

**What do you dislike about HighRadius Accounts Receivables?**

When you update contacts, you need to update each account. I am not able to add contact to all accounts.

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

Able to look at a worklist with all clients I need to review.

  ### 22. Still in Review—Too Early to Report Any Issues

**Rating:** 2.5/5.0 stars

**Reviewed by:** Cory V. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2026

**What do you like best about HighRadius Accounts Receivables?**

Still exploring as we are in the review stage of adding this application

**What do you dislike about HighRadius Accounts Receivables?**

nothing to report at this time as we are still exploring

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

We are still in review at this time so nothing to report

  ### 23. Great features and AI

**Rating:** 4.5/5.0 stars

**Reviewed by:** Walter  J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2026

**What do you like best about HighRadius Accounts Receivables?**

worklist and automation of tasks and easy integration

**What do you dislike about HighRadius Accounts Receivables?**

resolution time of tickets and repetitive issues arising

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

Prioritizing and helping collectors to focus on what matters and also automation and delivery of invoices

  ### 24. Great Auto-Matching and Reporting, Promising Start for New Users

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jennifer L. | Executive Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2025

**What do you like best about HighRadius Accounts Receivables?**

The auto-matching of the payment to the invoice.  The reporting and dashboard feature sets.

**What do you dislike about HighRadius Accounts Receivables?**

I don't have anything at this juncture as a new user that I dislike.

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

We are automating hard check checks into digital processing, eliminating some task based processing by employees.  This is a more accurate method and provides any exceptions to work easily through the process.

  ### 25. Effective Cash Application with Minimal Manual Intervention

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gunjan S.

**Reviewed Date:** September 10, 2025

**What do you like best about HighRadius Accounts Receivables?**

I find HighRadius Accounts Receivables effective in applying cash effectively, significantly reducing the need for manual intervention through its impressive auto matching rate (AMR). The capability to flag exceptions, create hi-fi tickets, and resolve them is going well for us. The seamless integration with our existing systems like Workday is another highlight.

**What do you dislike about HighRadius Accounts Receivables?**

I don't like that HighRadius Accounts Receivables doesn't deliver auto MIS or auto reports to management who don't have the Hiretius license but are still key decision makers and need access to information.

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

I find HighRadius effective for applying cash, reducing manual intervention with auto matching rates and enabling exception management through ticketing.

  ### 26. Awesome Product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User

**Reviewed Date:** September 04, 2025

**What do you like best about HighRadius Accounts Receivables?**

HighRadius Accounts Receivable has transformed our cash application and collections process. Automation improved straight-through processing and reduced manual work, giving our team more time to focus on high-value tasks. The dashboards provide clear visibility into DSO and forecasting, helping us drive faster payments and stronger cash flow.

**What do you dislike about HighRadius Accounts Receivables?**

N/A, we liked everything about highradius

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

HighRadius AR has streamlined our collections and cash application with strong automation and clear dashboards, helping us reduce DSO and improve cash flow. The platform saves significant manual effort and scales well with volume. Implementation required careful planning and OCR accuracy can improve, but the overall benefits far outweigh these challenges.

  ### 27. Extremely Useful and Time-Saving—No Dislikes So Far

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mangesh G. | Junior Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 02, 2025

**What do you like best about HighRadius Accounts Receivables?**

It's very useful and time saving process and sahini

**What do you dislike about HighRadius Accounts Receivables?**

Not any dislike any further from the high radius

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

There is not any problem face still me my overall experience is good not any issue facing

  ### 28. Automation for Data Entry

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2022

**What do you like best about HighRadius Accounts Receivables?**

High Radius is a great tool to automate the cash application process. It is also great for being user friendly on reviewing history when it comes to cash payments.

**What do you dislike about HighRadius Accounts Receivables?**

While the support staff we have is great, we get reassigned almost every year. I would love to be able to have long standing relationships with those assigned to our account.

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

With the use of High Radius, we were able to automate a majority of our incoming payments. It's a great tool to have in your belt in order to have more resources available to focus on other business tasks.

  ### 29. AI Matching Automates Payment Reconciliation Seamlessly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Utkarsh D. | Sr. SDR, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 23, 2025

**What do you like best about HighRadius Accounts Receivables?**

AI-powered matching can automate 90%+ of payment reconciliation in some cases.
Reduces manual labor and accelerates cash flow

**What do you dislike about HighRadius Accounts Receivables?**

Support responsiveness can be inconsistent

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

Improves key AR metrics like DSO and payment matching rates

  ### 30. Centralized Visibility and Automation That Streamlines Our Work

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2026

**What do you like best about HighRadius Accounts Receivables?**

Centralization, visibility and automation

**What do you dislike about HighRadius Accounts Receivables?**

Resolution time and issue resolution are important to me, as are communication and transparency throughout the process.

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

Collections prioritizing, issue tracking, and the invoice delivery process

  ### 31. Very Professional Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Outsourcing/Offshoring | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 22, 2026

**What do you like best about HighRadius Accounts Receivables?**

Very professional and solves the problems in O2C tower esp Accounts receivables

**What do you dislike about HighRadius Accounts Receivables?**

I am happy with High Radius and would always recommend

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

Our regular challenges in the O2C services esp AR

  ### 32. Accurate and Efficient—Delivers Exactly What We Need

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2026

**What do you like best about HighRadius Accounts Receivables?**

Accuracy and efficiency. The team and tools are very efficient.

**What do you dislike about HighRadius Accounts Receivables?**

Nothing as such. Everything is fine. I dont dislike anything for now

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

It is addressing all the challenges being faced

  ### 33. HRC: CAA, CLS & EIPP create immediate opportunities to streamline processes & improve efficiencies

**Rating:** 5.0/5.0 stars

**Reviewed by:** Colleen F. | Manager, Finance Transformation, Enterprise (> 1000 emp.)

**Reviewed Date:** January 15, 2025

**What do you like best about HighRadius Accounts Receivables?**

Our experience with HighRadius has been nothing short of transformative for our cash application process across multiple businesses. The tool's AI-driven capabilities have streamlined our payment posting, reducing manual intervention and identifing errors. This has allowed us to accelerate cash flow and allocate resources to more strategic tasks.

HighRadius provides us data that we can use to identify additional areas for improvement, offering insights that benefit both our business and our customers. 

In summary, HighRadius has significantly enhanced our cash posting and collections processes,  delivering benefits such as increased productivity, reduced operational costs, and improved customer satisfaction.  The customer portal is a feature that many of our customers were asking for and they have adapted to it quickly.

**What do you dislike about HighRadius Accounts Receivables?**

I have a high regard for this tool and am confident that the companies utilizing it will continue to experience improvements. We deployed three modules—CAA, CLS, and EIPP—simultaneously across three businesses, which potentially led to configuration gaps impacting downstream processes. It would be great if the OCR capabilities could be enhanced to "learn" basedon the corrections the team makes (in picking up invoice number on payments), as to avoide the same OCR issues with the next payment.

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

Cash posting went up immediately, with ~45% posting as a success.  This has enabled the teams to focus on the exceptions and address those early on.  For CLS, it is centralizing the process across the businesses and providing valuable insights to the leadership team.  EIPP has had higher customer execeptance than initially intented, and we haven't done a full campaign as of yet.

  ### 34. Overnight improvement of auto cash by 50% and $5M in new customer portal payments in just 3 months.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jen R. | Director, Finance Transformation, Enterprise (> 1000 emp.)

**Reviewed Date:** January 14, 2025

**What do you like best about HighRadius Accounts Receivables?**

After implemenntnig the Cash Application module, our team saw a huge improvement in no touch auto cash receipts, with a day 1 achivement of >50% hit rates (compared to 0% historically). 

In addition, the visibility and reporting we have around the whole process now (missing customer info, missing MICR mappings, poor ORC image), gives us the power to drive those hit rates much higher quickly. 

Likewise, our Collectors are now actively leveraging the Collections module to auto-correspond to several tiers of customers . We are able to reach ~5K accounts in a given run with no manual steps needed. This is driving significant payment turnaround in the EIPP Portal and in just 3 months since go-live we've already received $5M via this method.

Our Program Director was (and still is) a fantastic business partner along the way, helping us stay on track and resolve issues quickly.

**What do you dislike about HighRadius Accounts Receivables?**

As a result of everything being interconnected, getting configuration right and understanding up and downstream implications can be tricky to manage. Security roles can also be challenging. It is critical to spend the time testing and training here to avoid issues.

Turnaround time of resolving case post go-live needs close management.

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

We have 2 very manual legacy ERP's that cause a lot of manual work to both post cash, reconcile customer accounts, and manage collections. HighRadius is already reducing  manual cash application by 50% from Day 1 of go-live. We're levarging the Collections tools to reach thousands more customers than we ever had capacity to. The EIPP portal hasn't even been fully launched yet and we've already seen great customer adoption, with over 700 customers making over $5M in payments using this method, in 3 months since go-live.

  ### 35. Cash Application Shines, But Support and Workflows Need Improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** December 29, 2025

**What do you like best about HighRadius Accounts Receivables?**

The cash application has made a huge difference for my team.

**What do you dislike about HighRadius Accounts Receivables?**

I am disappointed by the lack of assistance from their international support team. Additionally, the credit application feature is missing any workflows, which makes the process less efficient.

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

Manual work is required for cash application.

  ### 36. HighRadius experience through Accounts Receivable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alice R. | AR Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 03, 2025

**What do you like best about HighRadius Accounts Receivables?**

HighRadius portal is a great resource to find claims invoices that are not found in the Walmart Portal I frequently use this portal as a resource to remittances. The portal is easy to use when researching invoices. I also like the option of customer support.

**What do you dislike about HighRadius Accounts Receivables?**

I dislike that claims invoices are also sent to our payables department even though they balances are deducted from the remittance. Receiving 1-10 emails is not needed

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

HighRadius provides a data base for deductions. It displays outstanding claims, and the descriptions which aids in coding per audit procedures. Retaining these claims is very helpful to find in one place.

  ### 37. Implemented High Radius EIPP solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bruce W. | Chief Information Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 30, 2024

**What do you like best about HighRadius Accounts Receivables?**

The system was put in to give us an efficient way to relay invoices to customers and allow customers to efficiently pay the invoices.  It was tightly integrated with Netsuite and our bank (JP Morgan) and processor (WorldPay).  It had all the features we required and many other features that were nice to have.  It was implemented in rather short order and High Radius implementation team was competent and worked very dilligently to keep us on schedule and implement a quality solution.  As with any significant system/project there were issues along the way that had to be rectified and addressed but High Radius did the right thing and acted as a partner in getting these issues resolved and corrected in the right way so we had a reliable and efficient system.  The system has been relatively stable and the company does a very good job from a customer success perspective to ensure usage of the product is actually of benefit and getting feedback on what they can do better.

Specific features we leveraged:
- Automated new customer registration and communication for login access
- Syncing all invoices generated in Netsuite and ensuring they were exposed and notified to customers and accessible via the portal.
- Accepting customer payments via ACH or CC.
- Ability to assess a standard fee for CC payments to offset the processing cost
- Ability for customers to setup autopay to ensure automated and timely payments 
- Customer contact updates syncing back to our Netsuite system
- Notifications about key operational conditions (new invoices, past due invoices, failed payments, etc.)

**What do you dislike about HighRadius Accounts Receivables?**

Changing configurations or settings that affect how the system operates requires help from High Radius consulting team and something that may incur extra costs.  For this reason it's important to understand what you want in the implementation up front and do a good job of agreeing on the scope and features to implemented so that you can stay on schedule with the project implementation and control the costs of the implementation of it.  Releases of new features in the underlying product don't just appear in many cases and seems to require some kind of opt-in and small implementation.  I think this is likely done to encourage stability which I would argue is more important then having new features appear that may or may not help.

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

Making the process of customer payment of recurring invoices and one-off invoices more efficient

  ### 38. User Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Madaka Praveen K. | Business Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 24, 2025

**What do you like best about HighRadius Accounts Receivables?**

This is the most significant advantage. HighRadius leverages AI, Machine Learning, and RPA (Robotic Process Automation) to automate virtually every step of the AR process, from credit management to cash application, collections, and deductions.

**What do you dislike about HighRadius Accounts Receivables?**

Despite its automation, the system can be complex to set up and master, especially for users not accustomed to advanced AR automation solutions. This often leads to a significant learning curve.

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

Manually applying incoming cash to invoices, especially with complex remittances (multiple invoices, deductions, partial payments), was a huge time sink. This led to delays in cash reconciliation, an inaccurate view of outstanding receivables,

  ### 39. High Radius AR

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lora M. | Sr. Credit Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** September 26, 2024

**What do you like best about HighRadius Accounts Receivables?**

I am able to track payments that hit but may not be applied by our cash app team yet, to ensure I am not holding any orders unneccessarily.  I like that I can pull a check copy to review deduction information and can verify payment detail at any time.  The bots are able to pull information from our customer portals too, which saves us some steps.  I like the deduction module and that we can attach all of the backup in one place making it easy to show support for audits.  We can also run reports by age, reason code, account rep and other categories which is nice.

**What do you dislike about HighRadius Accounts Receivables?**

Our customers sometimes deduct before they pay the invoice, and the system gets confused by that and wants to set up the full value of the invoice as a deduction, when it should be left open until it is paid, and the deduction should be set up.  We are working on getting that resolved.

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

High Radius is able to retrieve backup from our customer portals and general email box and attach that backup to the dispute cases.  This saves us time and makes sure all the necessary documents are in one place.  The collection module allows for dunning letters and attaches invoice copies and we can also attach the pods/BOLs.  The customer contact information is in the collection module so statements are also automated through the system.

  ### 40. High radius software- the best softwares for businesses

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shuvranil B. | Marketing executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 05, 2025

**What do you like best about HighRadius Accounts Receivables?**

There are many account receivables software in the market, but this software is easy to use and I think it is more budget friendly as compared to rest. I have used different high-tech software such as apollo.io and contact put ( different domain) but they all have some issues in operating ( according to me ).

**What do you dislike about HighRadius Accounts Receivables?**

The softwares pop-ups are ok but I don't like content pop-ups, they are quite irritating

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

It resolves problems like late payments, high day sales in a very efficient manner.

  ### 41. Making life easier & reducing headcount with customizable automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cortney G. | Controller, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 31, 2025

**What do you like best about HighRadius Accounts Receivables?**

We are a holding company with several companies with high volume receivables. High Radius Cash Recon module has allowed us to reduce headcount by applying our cash to AR automatically and just managing exceptions. We added the EIPP and Collections module in the last couple years and that has only made us more efficient and helped with cash collection.

**What do you dislike about HighRadius Accounts Receivables?**

The least helpful part is just when we have several exceptions to work through, but the High Radius team has supported us through that.

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

Manually receipting cash in our ERP and reaching out to all customers for past due balances. With this running in the background, it's allowed us to spend time on other things and reduced headcount. Very valuable.

  ### 42. Good  Cash management and reconciliation tools to streamline cash posting process

**Rating:** 3.5/5.0 stars

**Reviewed by:** Rahul s. | Assistant Manager OTC, Enterprise (> 1000 emp.)

**Reviewed Date:** April 01, 2025

**What do you like best about HighRadius Accounts Receivables?**

Integration of different remittances and payment details from bank of America. It eases the reconciliation process by bringing together different remittance souces on 1 place.

**What do you dislike about HighRadius Accounts Receivables?**

The support and development team is slow with resolution and take longer. Plus there are development gaps which does not bridge the process well.

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

Cash   Reconciliation process to streamline different payment types in integration with bank of America. It provides 1 platform to handle all cash received from client across multiple bank accounts.

  ### 43. Streamlining Mass Cash Receipts

**Rating:** 3.5/5.0 stars

**Reviewed by:** Darcie M. | Senior Accounting Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 19, 2024

**What do you like best about HighRadius Accounts Receivables?**

What I like best about HighRadius is the automation in capturing the remittances and tagging the customer accordingly. Then integration with the ERP system we use to book the end result.

**What do you dislike about HighRadius Accounts Receivables?**

What I like lease about HighRadius us that it currently does not capture journal entries from the ERP system as sometimes we receive payment for invoices we have marked as paid due to write offs. So then HighRadius records the payment as unapplied in the ERP system and then we have to manually book it later.

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

I believe that HighRadius is solving time management. This is beneficial for us in accounting during close as we are more likely to book AR quicker and less opportunities for missed transactions or human error during time crunch.

  ### 44. Highradius Review for AR

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kendrick R. | Accounts Receivable Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** September 20, 2024

**What do you like best about HighRadius Accounts Receivables?**

HighRadius has played a crucial role in our department by pulling needed support documents and having it automated, saving a lot of minutes to hours for some analyst. This was originally catered for chargebacks, but we have found other uses for it, such as issuing credits that are much faster via HighRadius than our other system.

**What do you dislike about HighRadius Accounts Receivables?**

What I dislike about HighRadius is the time delay to see the upload in the portal. For example, I can obtain the supporting document today, but HighRadius takes two days for it to show up. Also, reason codes need to be changed in HighRadius for it to flow into our system the next day, it is not updated in real time, which affects current work and may add a day's delay. One last thought, if other customers are using HighRadius and have the same customers, why can't HRC pivot and correct the path when support cannot be pulled. Wouldn't HRC have notification of changes via tickets and be proactive to change the path for all of their customers?

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

Issuing credits faster with less data entry, clicks, and having to wait to print and merged documents. In HRC, credits can be processed much faster, support documents simply dragged and dropped

  ### 45. A real difference made to our cash collections

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jane H. | Head of Client Revenue Management, Enterprise (> 1000 emp.)

**Reviewed Date:** January 07, 2025

**What do you like best about HighRadius Accounts Receivables?**

Notable reduction in overdue balances. All debts chased automatically, meaning collectors can focus on larger/complex items.
User friendly platform with many additional features above competitors (AI, collection strategies defined by us, customer groups).
Excellent implementation team with great support.

**What do you dislike about HighRadius Accounts Receivables?**

At times the support desk do not seem to understand our use of HRC and we need to revert back to the implementation team.

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

Targeting all debt and creating worklists, meaning collectors are able focussed on value add collections. Reduced debt, particularly 90+ days.

  ### 46. user friendly reduces manpower work

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rashi T. | HR Recruiter, Enterprise (> 1000 emp.)

**Reviewed Date:** April 02, 2025

**What do you like best about HighRadius Accounts Receivables?**

HighRadius Accounts Receivables this software is digitally used treasury \ order to cash it uses features like AI , Natural language , no - code language used

**What do you dislike about HighRadius Accounts Receivables?**

it takes too much time to upload any file slow process not that much transparency

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

in many business mannual process  are very overloaded and inefficiency all to all it this software provide AI real time insights

  ### 47. AR automation helped me in allocating more time to technical work

**Rating:** 3.5/5.0 stars

**Reviewed by:** Hemasundar Reddy D. | Cloud DevOps Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 01, 2025

**What do you like best about HighRadius Accounts Receivables?**

The best is integration with SAP ERP, and the dashboards look nice and easy

**What do you dislike about HighRadius Accounts Receivables?**

Customization is kind of hard and the customer response time is long.

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

Highradius was a big help in automating our accounts receivable processes. It saved our time with ARs. For a startup time is very important factor.

  ### 48. HR has an important role in completing cash receipting on time for the organization

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.)

**Reviewed Date:** December 19, 2024

**What do you like best about HighRadius Accounts Receivables?**

The complete transmission of all payments and deposits from the banks (in seven countries) to PeopleSoft.
Ease of use and the availability of online analytical tools.
Technical support is very knowledgeable, helpful and quick to respond to questions.

**What do you dislike about HighRadius Accounts Receivables?**

Matching rules have to be developed and applied on a customer by customer basis.  There is no machine learning.  Automatic matching of payments and receivables is less than 50% in North America, at the line level.

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

Automated matching of payments with open balances in accounts receivable and facilitating the manual online matching before loading all payments and deposits to our ERP

  ### 49. AR automation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joseph G. | D, Enterprise (> 1000 emp.)

**Reviewed Date:** April 26, 2022

**What do you like best about HighRadius Accounts Receivables?**

The solutions improved our entire collections and cash posting process.  What was once done manually is now done more efficiently and with less staff.

**What do you dislike about HighRadius Accounts Receivables?**

While we don't see any downsides I will say and multi product implementation is not for the faint of heart.  Be prepared to invest the time to get it right.

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

Faster and more efficient cash posting and strategy directed collections.

**Official Response from Sunayana Hazarika:**

> Hi Joseph, 

Thank you for the 5-stars!

Our priority is user experience and we are continuously improving to meet the mark!

Customers like you make our job a pleasure.

Best,

Sunayana

  ### 50. Best Software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vikram B. | SDE - 1, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 01, 2025

**What do you like best about HighRadius Accounts Receivables?**

Highradius gives the automated collection process which helps to manage business and also they have more features like integrated workflows, credit management etc

**What do you dislike about HighRadius Accounts Receivables?**

Nothing all features are good and easy to use

**What problems is HighRadius Accounts Receivables solving and how is that benefiting you?**

Highradius software is overall good to use it helps us to manage accounts data


## HighRadius Accounts Receivables Discussions
  - [What is HighRadius?](https://www.g2.com/discussions/what-is-highradius) - 1 comment
  - [What are integrated receivables?](https://www.g2.com/discussions/what-are-integrated-receivables) - 1 comment
  - [What is the software applications used for accounts receivable?](https://www.g2.com/discussions/what-is-the-software-applications-used-for-accounts-receivable) - 1 comment

- [View HighRadius Accounts Receivables pricing details and edition comparison](https://www.g2.com/products/highradius-corporation/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-05+10%3A05%3A33+-0500&secure%5Bsession_id%5D=77e5cbe1-c9fb-4c92-a30e-52b1b1cd6023&secure%5Btoken%5D=94e3940b97ab028d85c8f0d27b009b5df53070309de6dd0b928031a918e8d120&format=llm_user)
## HighRadius Accounts Receivables Integrations
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## HighRadius Accounts Receivables Features
**Customer Credit**
- Credit Limits
- Credit History
- Credit Limits Adjustment
- Integration with Credit Rating Agencies
- Credit Limit Suspension

**Reporting**
- Status
- Customer Credit
- History

**Document Management - Deduction Management**
- Analysis
- Repository

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Invoice Matching**
- Incomplete Payments
- Match Invoices and Payments
- Errors and Adjustments
- Cash Application

**Integrations**
- Accounting
- ERP

**Collections**
- Late Payments
- Disputed Transactions
- Personalized Customer Messaging

**Transactions**
- Credits
- Invoices
- Payments

**Analytics**
- At Risk Customers
- Collections Effectiveness
- Artificial Intelligence

**Workflows**
- Approvals
- Reconciliation

**Self Service**
- Customer Portal
- Financial Documents

**Agentic AI - Accounts Receivable Automation**
- Autonomous Task Execution

**Agentic AI - Credit and Collections**
- Autonomous Task Execution
- Multi-step Planning
- Adaptive Learning

**AI - Accounts Receivable**
- Generative
- Responses
- Predictive Analytics

## Top HighRadius Accounts Receivables Alternatives
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