When assessing the two solutions, reviewers found them equally easy to use. However, Sprout Social is easier to set up and administer. While Emplifi Customer Engagement Platform is easier to do business with overall.
One of the things that I find very useful about Emplifi is that it helps us a lot with managing our contact with our customers and community. We used to have many problems with the content we published on social media, mainly because we didn't have a good...
The incredibly clean UI makes this tool a breeze to use for daily social media monitoring. Up to 50 different channels can be added to the platform, making it very easy for a community manager to respond quickly for multiple brands. Teams also have the...
Firstly, the features are a bit lacking. Sprout Social pulls @mentions and #hashtags into the feed but photo tags and other social media tags are not pulled in by Sprout Social requiring you to log into each social media channel and check. Secondly, the...
One of the things that I find very useful about Emplifi is that it helps us a lot with managing our contact with our customers and community. We used to have many problems with the content we published on social media, mainly because we didn't have a good...
The incredibly clean UI makes this tool a breeze to use for daily social media monitoring. Up to 50 different channels can be added to the platform, making it very easy for a community manager to respond quickly for multiple brands. Teams also have the...
Firstly, the features are a bit lacking. Sprout Social pulls @mentions and #hashtags into the feed but photo tags and other social media tags are not pulled in by Sprout Social requiring you to log into each social media channel and check. Secondly, the...