Compare Draw.io and Pencil 
At a Glance
Market Segments
Small-Business (49.6% of reviews)
Small-Business (65.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Draw.io
Star Rating
(417)4.4 out of 5
Market Segments
Small-Business (49.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Draw.ioPencil
Star Rating
(20)4.0 out of 5
Market Segments
Small-Business (65.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about PencilSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pencil has a user-friendly interface, making it easy for beginners to start creating designs quickly, while Draw.io is praised for its intuitive drag-and-drop functionality that enhances the overall user experience.
- Reviewers mention that Pencil's collaboration features are somewhat limited, which can hinder teamwork, whereas users on G2 highlight Draw.io's robust real-time collaboration tools that allow multiple users to work on diagrams simultaneously.
- G2 users indicate that Pencil's support quality is lacking, with a score of 6.9, while Draw.io receives positive feedback for its customer support, scoring 8.0, with users appreciating the responsiveness and helpfulness of the support team.
- Users say that Pencil's product direction has been a concern, with a low score of 5.9, suggesting that users feel the software is not evolving as needed, in contrast to Draw.io, which has a more favorable product direction score of 8.0, indicating a commitment to continuous improvement.
- Reviewers mention that Pencil is particularly strong in basic sketching and wireframing, but lacks advanced features, while users report that Draw.io excels in providing a wide range of templates and shapes, making it suitable for more complex diagramming needs.
- Users on G2 highlight that Pencil is more suited for small businesses looking for simple design tools, while Draw.io is favored by users who require a more comprehensive solution for creating detailed diagrams and flowcharts.
Pricing
Entry-Level Pricing
Draw.io
No pricing availablePencil
No pricing availableFree Trial
Draw.io
No trial information availablePencil
No trial information availableRatings
Meets Requirements
8.9
358
8.1
13
Ease of Use
8.8
362
8.5
13
Ease of Setup
9.0
71
Not enough data
Ease of Admin
8.3
50
Not enough data
Quality of Support
8.0
211
6.9
6
Has the product been a good partner in doing business?
8.4
39
Not enough data
Product Direction (% positive)
8.0
348
5.9
20
Categories
Categories
Shared Categories
Draw.io and Pencil are categorized as Diagramming
Unique Categories
Draw.io has no unique categories
Pencil has no unique categories
Reviews
Reviewers' Company Size
Draw.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pencil
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.9%
Information Technology and Services
15.7%
Design
5.4%
Internet
3.7%
Higher Education
3.7%
Other
55.6%
Information Technology and Services
30.0%
Computer Software
20.0%
Internet
15.0%
Design
10.0%
Program Development
5.0%
Other
20.0%
Most Helpful Reviews
Draw.io
Most Helpful Favorable Review
Verified User in Retail
I like the ease of use as and am a fan of the amount of variety draw.io offers for designing and maintaining complex charts
Most Helpful Critical Review
Verified User in Real Estate
Very hard to navigate around the screen.
Pencil
Most Helpful Favorable Review
Leo J.
Verified User in Legal Services
The ease of use, the small libraries that come along to provide more UI elements to play with.
Most Helpful Critical Review
Verified User in Information Technology and Services
Not very easy to use Very basic shapes and stencils are available. Many icons have to be imported from outside which disrupts the look and feel. Each page in a project is a tab. Moving between pages becomes difficult as number of tabs increase.
Verified User in Retail
I like the ease of use as and am a fan of the amount of variety draw.io offers for designing and maintaining complex charts
Leo J.
Verified User in Legal Services
The ease of use, the small libraries that come along to provide more UI elements to play with.
Verified User in Real Estate
Very hard to navigate around the screen.
Verified User in Information Technology and Services
Not very easy to use Very basic shapes and stencils are available. Many icons have to be imported from outside which disrupts the look and feel. Each page in a project is a tab. Moving between pages becomes difficult as number of tabs increase.
Alternatives
Discussions
Some time it automaticaly stoped responding even it is connected to network.
2 comments
SL
Hi,
On the upper part where says "Help" there is an option to turn on the "Work Offline" option, when you clic it explains how to use the offline...Read more
Do you plan to create a offline tool?
2 comments
AB
Happy to say this already exists.
From the "Help" menu, "Download draw.io Desktop..."Read more
Could the concurrence of people working on the same diagram be implemented?
2 comments
GM
Yes, It is workable by your entire teamRead more
Pencil has no discussions with answers
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