# Some time it automaticaly stoped responding even it is connected to network.

how can i save my work sometimes it automatically stopped to respond how to deal with such problem.

##### Post Metadata
- Posted at: about 7 years ago
- Author title: --
- Net upvotes: 1


## Comments
### Comment 1

You can try clicking on the upper right part of the srceen on the sync button.
More info: https://desk.draw.io/support/solutions/articles/16000087947

##### Comment Metadata
- Posted at: about 7 years ago
- Author title: Co-founder & Chief Medical Information Officer at Omnia Salud



### Comment 2

Hi,
On the upper part where says "Help" there is an option to turn on the "Work Offline" option, when you clic it explains how to use the offline mode.

Hope it helps

##### Comment Metadata
- Posted at: about 7 years ago
- Author title: Industrial Engineering | Business Administration | Data Science - Big Data, R, SQL, Tableau, Power BI




## Related Product
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