Compare Dooly and Scratchpad 
At a Glance
Market Segments
Mid-Market (63.6% of reviews)
Mid-Market (57.6% of reviews)
Entry-Level Pricing
Free
Free Per Month
Dooly
Star Rating
(837)4.7 out of 5
Market Segments
Mid-Market (63.6% of reviews)
Entry-Level Pricing
Free
Browse all 3 pricing plansScratchpad
Star Rating
(1,489)4.8 out of 5
Market Segments
Mid-Market (57.6% of reviews)
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Dooly excels in CRM Integration with a score of 9.6, while Scratchpad follows closely with 9.5. Reviewers mention that Dooly's seamless integration with various CRMs enhances their workflow efficiency significantly.
- Reviewers mention that Scratchpad shines in Ease of Use with a score of 9.6 compared to Dooly's 9.2. Users on G2 appreciate Scratchpad's intuitive interface, making it easier for new users to adapt quickly.
- Users say that Dooly offers superior Quality of Support with a score of 9.3, while Scratchpad scores 9.7. Reviewers highlight that Scratchpad's support team is responsive and helpful, providing timely assistance when needed.
- G2 users report that Dooly has a more robust Lead Follow-up feature, scoring 9.2 against Scratchpad's 8.8. Users mention that Dooly's follow-up capabilities help them maintain better communication with leads.
- Reviewers mention that Scratchpad's Email Tracking/Automation feature is lacking, scoring only 6.3, while Dooly scores 8.3. Users report frustration with Scratchpad's limited email automation options, which impacts their outreach efforts.
- Users on G2 highlight that Dooly provides better Data Segmentation capabilities with a score of 9.2 compared to Scratchpad's 8.6. Reviewers say that Dooly's advanced segmentation tools allow for more targeted marketing strategies.
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Pricing
Entry-Level Pricing
Dooly
Free
Free
Freedom to sell your way.
- 14 day Note history
- Basic, pre-built Note Templates
- Basic Pipeline updates (Salesforce views)
Scratchpad
Free
Free
Per Month
Sales execution fundamentals
- 1 Scratchpad view
- Scratchpad notes
- Salesforce views
Free Trial
Dooly
Free Trial is available
Scratchpad
Free Trial is available
Ratings
Meets Requirements
9.0
603
9.2
972
Ease of Use
9.2
607
9.6
983
Ease of Setup
9.1
49
9.4
113
Ease of Admin
8.6
45
9.0
76
Quality of Support
9.3
488
9.7
895
Has the product been a good partner in doing business?
9.1
49
9.6
76
Product Direction (% positive)
8.6
528
9.3
819
Features by Category
Lead Facilitation
8.6
35
7.7
53
8.6
40
8.8
61
9.2
45
8.8
72
8.8
42
8.3
61
Organization
9.3
119
|
Verified
9.6
168
9.4
129
|
Verified
9.7
162
9.3
111
|
Verified
9.1
124
Performance Analysis
8.4
51
|
Verified
8.3
68
8.8
55
|
Verified
8.6
81
Sales Analysis
8.8
55
|
Verified
8.6
75
9.0
80
|
Verified
9.5
111
Generative AI
Feature Not Available
6.6
17
Not enough data
6.2
17
Integrated Workflows
8.6
193
|
Verified
8.9
182
8.3
87
|
Verified
6.4
116
8.1
77
|
Verified
5.0
100
8.1
69
|
Verified
6.4
85
9.6
249
|
Verified
9.5
194
9.2
152
7.6
130
Feature Not Available
8.6
148
Repeatability and Reportability
8.6
138
|
Verified
7.9
143
8.9
148
|
Verified
9.0
171
8.8
116
8.8
155
8.4
102
7.2
118
Feature Not Available
5.6
96
AI and Automation
Feature Not Available
7.8
129
Feature Not Available
7.0
110
Feature Not Available
6.1
95
Feature Not Available
5.5
94
Feature Not Available
5.5
95
Generative AI
Feature Not Available
5.4
74
Call Analytics
Not enough data
Not enough data
Not enough data
5.7
5
Not enough data
4.0
5
Not enough data
4.7
5
Agent Performance Management
Not enough data
4.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Data Sourcing
Not enough data
8.3
42
Not enough data
8.0
42
Not enough data
7.4
38
Not enough data
9.1
46
Not enough data
9.2
40
Predictive Analytics
Not enough data
7.1
39
Not enough data
8.5
39
Not enough data
8.1
38
Not enough data
8.6
43
Sales Management
Not enough data
9.3
46
Not enough data
7.1
40
Not enough data
8.4
41
Not enough data
8.6
43
Training
Not enough data
9.2
6
Not enough data
7.9
7
Not enough data
8.1
6
Not enough data
Not enough data
Feedback
Not enough data
8.3
5
Not enough data
6.3
5
Not enough data
8.3
5
Not enough data
6.0
5
Not enough data
10.0
7
Not enough data
8.3
5
Not enough data
7.5
6
Generative AI
Not enough data
Not enough data
Incentives
Feature Not Available
Feature Not Available
Feature Not Available
7.4
146
Feature Not Available
Feature Not Available
Feature Not Available
7.1
129
Personalization
8.7
58
Feature Not Available
9.0
84
8.9
260
9.1
109
9.1
262
8.8
56
8.1
165
Administrative
9.3
138
9.4
280
Feature Not Available
8.2
147
8.9
53
8.0
143
Categories
Categories
Shared Categories
Dooly and Scratchpad are categorized as Sales Engagement, AI Sales Assistant, and Sales Performance Management
Unique Categories
Dooly is categorized as Salesforce AppExchange Apps
Scratchpad is categorized as Productivity Bots, Sales Analytics, Conversation Intelligence, and Sales Coaching
Reviews
Reviewers' Company Size
Dooly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Scratchpad
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
51.2%
Information Technology and Services
15.9%
Marketing and Advertising
6.4%
Construction
4.0%
Internet
3.4%
Other
19.2%
Computer Software
45.6%
Information Technology and Services
19.0%
Financial Services
4.1%
Marketing and Advertising
3.0%
Telecommunications
2.3%
Other
26.0%
Most Helpful Reviews
Dooly
Most Helpful Favorable Review
Joe M.
Verified User in Computer Software
Incredibly easy to use interface, syncs with SFDC, makes note taking absolutely simple and intuitive while ensuring info doesn't just get siloed
Most Helpful Critical Review
Verified User in Education Management
I wish that I was able to sync easier with salesforce without having to have an opportunity built.
Scratchpad
Most Helpful Favorable Review
Joe C.
Verified User in Market Research
Scratchpad saves me hours of task and call logging that would be an incredibly manual effort without it.
Most Helpful Critical Review
Verified User in Information Technology and Services
I don't like that the free version is rather limited so I still have to copy-paste my notes to match the right fields in Salesforce later. I could also take notes directly to Salesforce in that sense.
Joe M.
Verified User in Computer Software
Incredibly easy to use interface, syncs with SFDC, makes note taking absolutely simple and intuitive while ensuring info doesn't just get siloed
Joe C.
Verified User in Market Research
Scratchpad saves me hours of task and call logging that would be an incredibly manual effort without it.
Verified User in Education Management
I wish that I was able to sync easier with salesforce without having to have an opportunity built.
Verified User in Information Technology and Services
I don't like that the free version is rather limited so I still have to copy-paste my notes to match the right fields in Salesforce later. I could also take notes directly to Salesforce in that sense.
Discussions
How can I correct my mistake if I choose the wrong contact/account to assign my note to?
2 comments
JS
Move the note.Read more
i'd love to get back to the workflow where I hit the dooly icon and it opens up my home page.
1 comment
Official Response from Dooly
Thanks for the feedback regarding our Chrome extension! We're exploring a few solutions that'll make this better for you - stay tuned.Read more
Do I need to be a Salesforce Admin to set up Dooly?
1 comment
Official Response from Dooly
No, Dooly auto-configures to your Salesforce instance. The setup time is literally less than a minute.Read more
What's a scratchpad?
8 comments
KP
Scratchpad is the name of the software that helps sales reps use Salesforces easily and more efficiently by directly integrateing to Salesforce to do things...Read more
How do you get Scratchpad on Google Chrome?
3 comments
BG
Here's a help center article with a little more information for you: https://help.scratchpad.com/en/articles/6454935-chrome-extension-vs-web-appRead more
Can I share my scratch pad with the other users in org
2 comments
AD
Yes, their is a share function for pipeline (list views) as well as the ability to make public to the org. Read more
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