Compare DonorDock and Salsa CRM 
At a Glance
Market Segments
Small-Business (87.9% of reviews)
Small-Business (73.1% of reviews)
Entry-Level Pricing
$300.00 Per Month
No pricing available
DonorDock
Star Rating
(134)4.8 out of 5
Market Segments
Small-Business (87.9% of reviews)
Entry-Level Pricing
$300.00 Per Month
Browse all 2 pricing plansSalsa CRM
Star Rating
(115)3.9 out of 5
Market Segments
Small-Business (73.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Salsa CRMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Salsa CRM has a lower ease of use rating (7.2) compared to DonorDock (9.4), indicating that DonorDock's interface is more intuitive and user-friendly, making it easier for new users to navigate.
- Reviewers mention that DonorDock excels in automation features with a score of 8.7, while Salsa CRM lags behind at 6.9, suggesting that DonorDock offers more robust tools for automating donor communications and workflows.
- G2 users highlight that DonorDock's reporting capabilities are superior, scoring 9.0 compared to Salsa CRM's 7.6, which means users can generate more insightful and customizable reports in DonorDock.
- Users on G2 note that DonorDock's donor profiles feature is highly rated at 9.4, while Salsa CRM's is at 8.1, indicating that DonorDock provides more comprehensive and detailed donor information management.
- Reviewers say that DonorDock's quality of support is rated at 9.6, significantly higher than Salsa CRM's 8.1, suggesting that users find DonorDock's customer service more responsive and helpful.
- Users report that DonorDock's online donation portal is rated 9.2, while Salsa CRM's is lower at 7.1, indicating that DonorDock offers a more seamless and effective online donation experience for constituents.
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DonorDock
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Fundraising
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Pricing
Entry-Level Pricing
DonorDock
Essentials
$300.00
Per Month
For growing nonprofits ready to build stronger donor relationships.
- Unlimited Contact Records
- Free Online Giving
- Automations
Salsa CRM
No pricing availableFree Trial
DonorDock
Free Trial is available
Salsa CRM
No trial information availableRatings
Meets Requirements
9.0
104
8.0
95
Ease of Use
9.5
108
7.2
97
Ease of Setup
9.3
90
7.1
59
Ease of Admin
9.5
88
7.5
55
Quality of Support
9.6
103
8.1
94
Has the product been a good partner in doing business?
9.6
88
8.1
56
Product Direction (% positive)
10.0
108
7.6
92
Features by Category
Administration
9.0
72
7.4
13
9.4
68
8.1
13
8.7
61
6.8
13
9.4
70
7.8
13
Fundraising
9.0
65
7.9
12
9.2
60
6.9
12
6.7
35
6.7
9
9.1
54
7.6
12
7.5
32
8.5
8
8.3
46
8.1
6
Marketing
8.6
53
8.0
11
7.9
46
6.4
6
Administration
8.6
63
7.9
8
9.4
73
8.5
10
9.1
73
7.8
10
8.5
68
7.8
9
8.3
68
7.8
10
Donor Management
8.4
49
Not enough data
8.3
46
6.3
5
8.6
45
Not enough data
9.2
66
8.0
10
Interoperability
7.7
40
7.6
9
9.5
70
7.6
7
8.7
44
7.5
6
Constituent Management
9.1
49
|
Verified
7.8
15
|
Verified
8.9
52
Feature Not Available
9.3
61
|
Verified
7.7
15
|
Verified
Marketing Automation
9.0
54
|
Verified
8.3
15
|
Verified
8.5
39
|
Verified
6.9
9
|
Verified
8.9
45
|
Verified
8.1
12
|
Verified
7.7
36
|
Verified
6.8
10
|
Verified
Workflow Automation
8.4
44
|
Verified
6.5
9
|
Verified
9.0
62
|
Verified
7.9
14
|
Verified
8.7
41
|
Verified
6.5
8
|
Verified
Reporting & Analytics
9.1
63
|
Verified
7.0
15
|
Verified
8.8
61
|
Verified
6.9
14
|
Verified
8.9
51
|
Verified
6.5
9
|
Verified
Integrations
8.5
39
7.9
7
|
Verified
9.0
53
|
Verified
7.6
11
|
Verified
7.7
35
7.3
5
|
Verified
Feature Not Available
Feature Not Available
Acquisition & Mobilization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Stakeholder Management
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
DonorDock and Salsa CRM are categorized as Fundraising, Donor Management, and Nonprofit CRM
Unique Categories
DonorDock has no unique categories
Salsa CRM is categorized as Admission-Based Nonprofit and Public Affairs and Advocacy
Reviews
Reviewers' Company Size
DonorDock
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salsa CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
77.3%
Individual & Family Services
3.0%
Fund-Raising
3.0%
Hospital & Health Care
2.3%
Civic & Social Organization
2.3%
Other
12.1%
Non-Profit Organization Management
49.5%
Individual & Family Services
6.3%
Political Organization
2.7%
Philanthropy
2.7%
Legal Services
2.7%
Other
36.0%
Most Helpful Reviews
DonorDock
Most Helpful Favorable Review
Anna L.
Verified User in Individual & Family Services
The ease. DonorDock makes tracking donor data easy. The layout allows you to assess your donations/progress easily to see where you are at compared to previous years. The action board allows you to assign donor related tasks (such as a thank you call) to...
Most Helpful Critical Review
Salsa CRM
Most Helpful Favorable Review
Verified User in Non-Profit Organization Management
We just recently made the transition to DonorPro and we are already off to a great start! The training hours were very informational and customer service has done a wonderful job helping us to make the transition. We can't wait to get going!
Most Helpful Critical Review
Jackie B.
Verified User in Non-Profit Organization Management
It's not integrated with anything else my company does, which makes it inefficient to use.The UX seems very minimalistic and doesn't have a sleek effect the way other websites do. However, it eventually becomes self explanatory and does its job.
Anna L.
Verified User in Individual & Family Services
The ease. DonorDock makes tracking donor data easy. The layout allows you to assess your donations/progress easily to see where you are at compared to previous years. The action board allows you to assign donor related tasks (such as a thank you call) to...
Verified User in Non-Profit Organization Management
We just recently made the transition to DonorPro and we are already off to a great start! The training hours were very informational and customer service has done a wonderful job helping us to make the transition. We can't wait to get going!
Jackie B.
Verified User in Non-Profit Organization Management
It's not integrated with anything else my company does, which makes it inefficient to use.The UX seems very minimalistic and doesn't have a sleek effect the way other websites do. However, it eventually becomes self explanatory and does its job.
Alternatives
Discussions
What makes DonorDock the best Nonprofit CRM?
4 comments
MB
We also see that the value we provide at our price points are second to none.Read more
Does Donor Dock offer Peer to Peer fundraising?
2 comments
Official Response from DonorDock
Hi Marianne!
DonorDock offers some basic peer to peer fundraising capability, including unlimited giving pages that can be created for each peer...Read more
DonorDock has no more discussions with answers
How will CRM software help my nonprofit?
1 comment
JM
I spent several years helping small nonprofit's grow quickly and raise more funds. In my experience, an effective CRM software was one of the most important...Read more
How do I choose the best CRM for my nonprofit?
1 comment
Official Response from DonorDock
Every nonprofit is different, but there are a few things I would recommend if you're trying to choose the best for you.
First, I would recommend that you...Read more
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