Compare DonorDock and Neon CRM 
At a Glance
Market Segments
Small-Business (87.9% of reviews)
Small-Business (90.1% of reviews)
Entry-Level Pricing
$300.00 Per Month
Starting at $99.00 Per Month
DonorDock
Star Rating
(134)4.8 out of 5
Market Segments
Small-Business (87.9% of reviews)
Entry-Level Pricing
$300.00 Per Month
Browse all 2 pricing plansNeon CRM
Star Rating
(317)4.3 out of 5
Market Segments
Small-Business (90.1% of reviews)
Entry-Level Pricing
Starting at $99.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Neon CRM's Ease of Setup is rated at 7.7, which some find challenging compared to DonorDock's impressive score of 9.3, indicating a smoother onboarding experience.
- Reviewers mention that DonorDock excels in Quality of Support with a score of 9.6, while Neon CRM's score of 8.2 suggests that users may experience slower response times or less comprehensive assistance.
- G2 users highlight that DonorDock's Donor Profiles feature is rated at 9.4, providing detailed insights and tracking capabilities, whereas Neon CRM's score of 8.4 indicates it may lack some advanced functionalities.
- Users on G2 appreciate DonorDock's Recurring Donations feature, scoring 9.2, which is noted for its user-friendly interface, while Neon CRM's score of 8.5 suggests it may not be as intuitive or robust.
- Reviewers say that DonorDock's Campaign Management is rated at 9.0, praised for its comprehensive tools, while Neon CRM's score of 8.3 indicates it may not offer the same level of depth or ease of use.
- Users report that DonorDock's Mobile Capabilities score of 8.3 is a significant advantage, allowing for better accessibility on-the-go, compared to Neon CRM's lower score of 6.6, which may limit mobile functionality.
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Pricing
Entry-Level Pricing
DonorDock
Essentials
$300.00
Per Month
For growing nonprofits ready to build stronger donor relationships.
- Unlimited Contact Records
- Free Online Giving
- Automations
Neon CRM
Essentials
Starting at $99.00
Per Month
All the tools you need to efficiently manage your fundraising database so you can continue to grow.
- Unlimited System Users
- Unlimited Online Forms
- 3 Active Workflows
Free Trial
DonorDock
Free Trial is available
Neon CRM
No trial information availableRatings
Meets Requirements
9.0
104
8.4
260
Ease of Use
9.5
108
8.0
262
Ease of Setup
9.3
90
7.7
189
Ease of Admin
9.5
88
8.4
204
Quality of Support
9.6
103
8.2
253
Has the product been a good partner in doing business?
9.6
88
8.8
205
Product Direction (% positive)
10.0
108
8.6
244
Features by Category
Administration
9.0
72
8.2
127
9.4
68
7.9
113
8.7
61
7.6
117
9.4
70
8.5
125
Fundraising
9.0
65
8.3
130
9.2
60
8.6
130
6.7
35
7.6
116
9.1
54
8.5
127
7.5
32
Feature Not Available
8.3
46
6.7
92
Marketing
8.6
53
7.5
113
7.9
46
7.2
101
Administration
8.6
63
8.2
149
9.4
73
8.5
142
9.1
73
8.0
144
8.5
68
7.2
140
8.3
68
7.6
148
Donor Management
8.4
49
6.9
115
8.3
46
7.2
105
8.6
45
6.8
110
9.2
66
8.2
142
Interoperability
7.7
40
7.7
123
9.5
70
8.4
117
8.7
44
7.6
105
Constituent Management
9.1
49
|
Verified
8.1
135
|
Verified
8.9
52
7.6
129
|
Verified
9.3
61
|
Verified
7.9
136
|
Verified
Marketing Automation
9.0
54
|
Verified
7.3
128
|
Verified
8.5
39
|
Verified
6.3
99
|
Verified
8.9
45
|
Verified
7.9
126
|
Verified
7.7
36
|
Verified
6.3
96
|
Verified
Workflow Automation
8.4
44
|
Verified
6.1
103
|
Verified
9.0
62
|
Verified
8.2
141
|
Verified
8.7
41
|
Verified
6.4
107
|
Verified
Reporting & Analytics
9.1
63
|
Verified
7.9
136
|
Verified
8.8
61
|
Verified
8.1
135
|
Verified
8.9
51
|
Verified
7.5
124
|
Verified
Integrations
8.5
39
7.0
111
|
Verified
9.0
53
|
Verified
8.1
129
|
Verified
7.7
35
6.4
106
|
Verified
Feature Not Available
5.9
88
Volunteer Management
Not enough data
6.8
30
Not enough data
7.8
37
Not enough data
6.7
28
Not enough data
7.2
30
Not enough data
6.6
29
Engagement & Communication Tools
Not enough data
5.1
23
Not enough data
7.8
33
Not enough data
8.2
37
Not enough data
6.0
27
Administration
Not enough data
8.2
32
Not enough data
8.2
37
Categories
Categories
Shared Categories
DonorDock and Neon CRM are categorized as Fundraising, Donor Management, and Nonprofit CRM
Unique Categories
DonorDock has no unique categories
Neon CRM is categorized as Admission-Based Nonprofit, Volunteer Management, and Association Management
Reviews
Reviewers' Company Size
DonorDock
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Neon CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
77.3%
Individual & Family Services
3.0%
Fund-Raising
3.0%
Hospital & Health Care
2.3%
Civic & Social Organization
2.3%
Other
12.1%
Non-Profit Organization Management
56.7%
Religious Institutions
3.8%
Civic & Social Organization
3.8%
Performing Arts
2.5%
Education Management
2.2%
Other
30.9%
Most Helpful Reviews
DonorDock
Most Helpful Favorable Review
Anna L.
Verified User in Individual & Family Services
The ease. DonorDock makes tracking donor data easy. The layout allows you to assess your donations/progress easily to see where you are at compared to previous years. The action board allows you to assign donor related tasks (such as a thank you call) to...
Most Helpful Critical Review
Neon CRM
Most Helpful Favorable Review
Terry S.
Verified User in Civic & Social Organization
We can do everything regarding fundraising, volunteers, reporting and events in one software package. It is very user friendly and the set up and transition to Neon was incredibly efficient. Being able to use it on a PC, tablet or smartphone has allowed...
Most Helpful Critical Review
Rebecca A.
Verified User in Religious Institutions
Having used other, more advanced (and costly) systems, NEON comes up short on a variety of both basic and advanced features and functionality. There is a major problem with duplicates which is frustrating since there is very little the system does on the...
Anna L.
Verified User in Individual & Family Services
The ease. DonorDock makes tracking donor data easy. The layout allows you to assess your donations/progress easily to see where you are at compared to previous years. The action board allows you to assign donor related tasks (such as a thank you call) to...
Terry S.
Verified User in Civic & Social Organization
We can do everything regarding fundraising, volunteers, reporting and events in one software package. It is very user friendly and the set up and transition to Neon was incredibly efficient. Being able to use it on a PC, tablet or smartphone has allowed...
Rebecca A.
Verified User in Religious Institutions
Having used other, more advanced (and costly) systems, NEON comes up short on a variety of both basic and advanced features and functionality. There is a major problem with duplicates which is frustrating since there is very little the system does on the...
Alternatives
Discussions
What makes DonorDock the best Nonprofit CRM?
4 comments
MB
We also see that the value we provide at our price points are second to none.Read more
Does Donor Dock offer Peer to Peer fundraising?
2 comments
Official Response from DonorDock
Hi Marianne!
DonorDock offers some basic peer to peer fundraising capability, including unlimited giving pages that can be created for each peer...Read more
DonorDock has no more discussions with answers
Is there a way to run a report so that every gift that has been made in a specific campaign can be listed with the total amount, instead of individual gifts listed?
1 comment
AS
Hi Jessica! Thanks for your question. Here's the link to our support guide to reporting, where you'll find the answer...Read more
How do I take a screenshot of my login
1 comment
RL
Yes, Tristan is right! You can respond to comments from within the platform.
https://slopeunblocked.coRead more
Neon CRM has no more discussions with answers
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