Compare DocuWare and Square 9 Softworks 
At a Glance
Market Segments
Mid-Market (42.8% of reviews)
Mid-Market (57.7% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
$50.00 1 User License Per Month
DocuWare
Star Rating
(242)4.4 out of 5
Market Segments
Mid-Market (42.8% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
Free Trial is available
Learn more about DocuWareSquare 9 Softworks
Star Rating
(158)4.5 out of 5
Market Segments
Mid-Market (57.7% of reviews)
Entry-Level Pricing
$50.00 1 User License Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Square 9 Softworks excels in its Search functionality, scoring a remarkable 9.6, which reviewers mention makes locating documents quick and efficient. In contrast, DocuWare's search feature, while still strong, scores lower at 8.8, indicating that users may experience slightly less efficiency in finding files.
- Reviewers mention that Square 9 Softworks offers superior File Management capabilities, particularly in File Type Support and Form Creation, both scoring 9.2 and 9.2 respectively. DocuWare matches in File Type Support but falls short in Form Creation with a score of 8.9, suggesting that Square 9 may provide a more versatile platform for document handling.
- G2 users highlight that Square 9 Softworks has a more user-friendly Ease of Setup with a score of 8.3 compared to DocuWare's 7.9. Users report that the onboarding process is smoother and less time-consuming with Square 9, making it a preferable choice for teams looking to implement quickly.
- Users on G2 note that Square 9 Softworks shines in Quality of Support, achieving a score of 9.2, while DocuWare's support quality is rated at 8.9. Reviewers mention that Square 9's support team is responsive and helpful, which can be crucial for businesses needing timely assistance.
- Reviewers mention that DocuWare offers a more robust Invoice Management system, particularly in Payments and Matching, scoring 8.8 and 9.0 respectively. In comparison, Square 9 Softworks scores slightly lower in these areas, indicating that DocuWare may be the better option for businesses focused on financial document processing.
- Users say that Square 9 Softworks provides a more comprehensive Customization experience, particularly with Custom Fields scoring 9.2, while DocuWare's score of 8.9 suggests less flexibility. Reviewers mention that the ability to tailor the software to specific business needs is a significant advantage for Square 9 users.
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Pricing
Entry-Level Pricing
Square 9 Softworks
Square 9 Process Automation Essentials
$50.00
1 User License Per Month
Square 9 Process Automation Essentials delivers the tools you need to begin your digital transformation with solutions for Accounts Payable, Accounts Receivable, Human Resources, and Contracts Management. Or Square 9 can help build your own custom application design based on your individual industry needs.
- Secure SOC 2 and HIPAA certified cloud content repository
- Fully Encrypted Storage
- Business Process Automation
Free Trial
DocuWare
Free Trial is available
Square 9 Softworks
No trial information availableRatings
Meets Requirements
9.0
210
9.2
135
Ease of Use
8.8
212
9.0
134
Ease of Setup
7.9
76
8.4
78
Ease of Admin
8.2
63
8.5
73
Quality of Support
8.9
203
9.2
131
Has the product been a good partner in doing business?
9.0
63
9.4
72
Product Direction (% positive)
9.4
209
9.2
135
Features by Category
File Management
8.0
9
Not enough data
9.1
9
Not enough data
9.3
9
Not enough data
9.6
9
Not enough data
8.9
9
Not enough data
Collaboration
9.4
9
Not enough data
9.4
9
Not enough data
7.8
9
Not enough data
8.9
9
Not enough data
Administration
9.4
9
Not enough data
8.9
9
Not enough data
9.3
9
Not enough data
6.7
9
Not enough data
8.0
9
Not enough data
8.3
9
Not enough data
9.3
9
Not enough data
Platform
8.8
10
Not enough data
8.7
10
Not enough data
8.3
10
Not enough data
8.5
10
Not enough data
8.3
10
Not enough data
Edit
9.2
18
Not enough data
8.3
18
Not enough data
8.3
17
Not enough data
8.1
17
Not enough data
Logistics
9.0
20
Not enough data
8.8
20
Not enough data
8.9
19
Not enough data
9.6
19
Not enough data
9.4
18
Not enough data
Setup
8.1
18
Not enough data
8.3
18
Not enough data
7.8
18
Not enough data
8.4
18
Not enough data
Management
8.0
18
Not enough data
8.2
18
Not enough data
8.2
18
Not enough data
Generative AI
Feature Not Available
Not enough data
Invoice Management
9.3
96
|
Verified
9.3
27
8.2
12
8.0
21
9.2
96
|
Verified
8.9
23
Invoice Processing
9.0
93
|
Verified
8.7
23
8.8
87
|
Verified
8.6
23
9.1
92
|
Verified
9.4
27
8.6
20
8.0
22
Analytics
9.1
90
|
Verified
8.5
24
Feature Not Available
7.4
22
9.2
87
|
Verified
7.7
21
Integration
8.9
92
|
Verified
8.7
25
8.9
88
|
Verified
8.6
21
9.0
90
|
Verified
7.8
23
Risk
Feature Not Available
8.1
24
Feature Not Available
9.0
26
Feature Not Available
7.8
23
Recovery
Feature Not Available
8.2
22
7.9
11
8.0
26
Audit
8.9
11
8.9
26
Feature Not Available
8.3
22
9.3
9
8.2
20
9.6
13
8.6
23
Fraud
Feature Not Available
8.6
22
8.9
11
8.8
26
Feature Not Available
8.4
23
Operating System
9.0
13
9.4
48
7.1
13
9.0
28
6.5
12
8.8
20
Document Processing
9.4
13
9.2
44
9.0
13
9.1
44
8.5
13
8.6
34
8.6
13
8.8
40
8.6
13
9.0
40
Platform Additional Functionality
8.8
13
9.1
38
8.7
13
9.2
41
7.7
13
9.0
35
Customization
8.9
9
9.2
23
8.5
9
8.8
23
9.4
9
9.0
21
8.9
9
8.9
22
Additional Functionality
8.9
9
8.9
19
6.1
9
7.7
16
9.3
9
8.4
21
7.2
9
8.2
18
8.5
9
8.4
20
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dashboards
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Process Management
Not enough data
9.1
51
Not enough data
8.8
50
Not enough data
8.8
51
Not enough data
8.8
44
Not enough data
9.0
44
Not enough data
8.9
48
Not enough data
9.0
56
Customization
Not enough data
9.0
56
Not enough data
9.0
57
Not enough data
9.0
54
Not enough data
9.0
47
Not enough data
9.0
45
Collaboration
Not enough data
9.0
52
Not enough data
8.8
50
Not enough data
9.0
56
Not enough data
9.2
53
Process Development
Not enough data
9.0
53
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Extraction
Not enough data
Not enough data
Not enough data
Not enough data
Data Validation
Not enough data
Not enough data
Workflow Automation
Not enough data
Not enough data
Not enough data
Not enough data
Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Machine Learning
Not enough data
Not enough data
Natural Language Processing
Not enough data
Not enough data
Semantic Analysis
Not enough data
Not enough data
Data Integration
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
9.1
79
9.5
10
9.2
79
9.7
10
9.2
80
9.4
8
Feature Not Available
9.0
5
8.9
79
9.5
7
8.8
79
9.2
6
Platform Additional Functionality
Feature Not Available
9.2
8
9.0
79
8.7
5
Feature Not Available
8.8
7
9.1
80
9.6
9
9.0
79
9.4
9
Platform Data
Feature Not Available
8.6
6
8.8
79
8.6
6
9.0
80
8.9
6
Platform
8.3
20
8.8
24
8.5
17
8.3
19
9.0
10
7.5
19
9.2
23
8.6
27
8.8
23
8.7
26
8.9
15
7.7
21
7.5
12
7.5
18
7.3
15
7.8
17
Recruiting and Onboarding
8.8
78
9.2
6
9.2
79
9.1
9
File Management
9.1
146
9.1
47
8.8
140
9.0
43
8.9
140
8.8
42
8.9
139
8.7
40
8.8
138
8.8
42
8.6
137
8.9
41
8.9
129
9.2
42
8.5
132
8.5
41
8.7
125
8.7
40
8.8
147
9.1
46
8.8
141
9.1
42
8.8
123
Feature Not Available
Workflow
9.0
137
8.9
43
8.9
133
9.2
42
8.7
135
8.8
41
8.8
144
8.9
47
8.8
131
8.9
38
Platform
9.0
127
8.8
39
8.8
147
8.9
46
8.6
136
8.6
42
8.9
138
8.7
41
8.8
128
8.6
39
Categories
Categories
Shared Categories
DocuWare and Square 9 Softworks are categorized as AP Automation, OCR, Online Form Builder, Onboarding, Enterprise Content Management (ECM), and Document Management
Unique Categories
DocuWare is categorized as Engineering Document Management, Workflow Management, Document Scanning, Cloud Content Collaboration, and Intelligent Document Processing (IDP)
Square 9 Softworks is categorized as Business Process Management
Reviews
Reviewers' Company Size
DocuWare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Square 9 Softworks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Pharmaceuticals
8.7%
Information Technology and Services
8.7%
Management Consulting
3.5%
Insurance
3.5%
Accounting
3.5%
Other
72.1%
Information Technology and Services
13.5%
Computer Software
9.0%
Financial Services
5.1%
Construction
4.5%
Government Administration
3.8%
Other
64.1%
Most Helpful Reviews
DocuWare
Most Helpful Favorable Review
Blanca M.
Verified User in Hospital & Health Care
Docuware allows users to obtain and examine Document papers in a single, easy-to-use platform. The user interface is simple and easy to use. If there is a problem with file access, there is always another file online on the backup disk since Docuware...
Most Helpful Critical Review
Verified User in Medical Devices
I dislike the lack of customization and would rather use an in company solution.
Square 9 Softworks
Most Helpful Favorable Review
Verified User in Financial Services
Drag and drop into the software has made using it much easier. It's reasonably easy to navigate. We like being able to make notes directly on the documents so that we don't have to print, notate, scan and import like we were doing before.
Most Helpful Critical Review
Verified User in Education Management
Square 9 is one of the slowest sites I have used, and it has a tendency to frequently crash or freeze up. I could deal with the lag, but being kicked out after waiting for 10 minutes for the "Saving" to finish gets tiresome. See screenshot below- I finally...
Blanca M.
Verified User in Hospital & Health Care
Docuware allows users to obtain and examine Document papers in a single, easy-to-use platform. The user interface is simple and easy to use. If there is a problem with file access, there is always another file online on the backup disk since Docuware...
Verified User in Financial Services
Drag and drop into the software has made using it much easier. It's reasonably easy to navigate. We like being able to make notes directly on the documents so that we don't have to print, notate, scan and import like we were doing before.
Verified User in Medical Devices
I dislike the lack of customization and would rather use an in company solution.
Verified User in Education Management
Square 9 is one of the slowest sites I have used, and it has a tendency to frequently crash or freeze up. I could deal with the lag, but being kicked out after waiting for 10 minutes for the "Saving" to finish gets tiresome. See screenshot below- I finally...
Discussions
Does DocuWare integrate with other applications and hardware?
2 comments
Official Response from DocuWare
Yes. DocuWare offers pre-built integration connectors for SAP, Outlook, SharePoint and others. In addition, our Smart Connect product enables content access...Read more
Is DocuWare secure?
2 comments
Official Response from DocuWare
Yes. The system provides robust security at the document and information level, including tight control over user and admin rights. At the system level, all...Read more
What are the primary business benefits of DocuWare?
2 comments
Official Response from DocuWare
From our many conversations with customers, we’ve identified three strategic benefits common to almost all:
1. Taking big steps in digital...Read more
Can we use this with excel sheets?
3 comments
BV
Yes. GlobalSearch will store these file types. The preview may format as if it were printed, but if the user has permission, they can open the spreadsheet in...Read more
Square 9 Softworks has no more discussions with answers
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