Compare DocuWare and PairSoft 
At a Glance
Market Segments
Mid-Market (42.8% of reviews)
Mid-Market (56.6% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
No pricing available
DocuWare
Star Rating
(242)4.4 out of 5
Market Segments
Mid-Market (42.8% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
Free Trial is available
Learn more about DocuWarePairSoft
Star Rating
(109)4.4 out of 5
Market Segments
Mid-Market (56.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about PairSoftSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that PairSoft excels in its "File Type Support" with a score of 9.3, making it a preferred choice for organizations that handle diverse document formats. In contrast, DocuWare, while still strong, has a slightly lower score of 9.1 in this area.
- Reviewers mention that DocuWare's "Quality of Support" is notably higher at 8.9 compared to PairSoft's 8.6, indicating that users may find more responsive and helpful customer service with DocuWare.
- G2 users highlight PairSoft's superior "Search" functionality, scoring 9.6, which allows for quick and efficient document retrieval. DocuWare, while competent, scores 8.8, suggesting that users may experience slightly slower search capabilities.
- Users on G2 report that DocuWare shines in "Document Assembly" with a score of 8.6, which is essential for businesses that frequently create complex documents. PairSoft's score in this area is lower, indicating it may not be as robust for document creation needs.
- Reviewers mention that PairSoft's "Ease of Setup" is rated at 7.4, which some users find challenging compared to DocuWare's 7.9, suggesting that new users may have a smoother onboarding experience with DocuWare.
- Users say that DocuWare's "Product Direction" is rated highly at 9.4, indicating a strong commitment to future enhancements and features, while PairSoft's score of 8.4 suggests it may not be as forward-thinking in its development roadmap.
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Pricing
Entry-Level Pricing
PairSoft
No pricing availableFree Trial
DocuWare
Free Trial is available
PairSoft
No trial information availableRatings
Meets Requirements
9.0
210
8.9
91
Ease of Use
8.8
212
8.8
92
Ease of Setup
7.9
76
7.4
52
Ease of Admin
8.2
63
8.1
55
Quality of Support
8.9
203
8.6
91
Has the product been a good partner in doing business?
9.0
63
8.7
54
Product Direction (% positive)
9.4
209
8.4
86
Features by Category
File Management
8.0
9
Not enough data
9.1
9
Not enough data
9.3
9
Not enough data
9.6
9
Not enough data
8.9
9
Not enough data
Collaboration
9.4
9
Not enough data
9.4
9
Not enough data
7.8
9
Not enough data
8.9
9
Not enough data
Administration
9.4
9
Not enough data
8.9
9
Not enough data
9.3
9
Not enough data
6.7
9
Not enough data
8.0
9
Not enough data
8.3
9
Not enough data
9.3
9
Not enough data
Platform
8.8
10
Not enough data
8.7
10
Not enough data
8.3
10
Not enough data
8.5
10
Not enough data
8.3
10
Not enough data
Payment Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Edit
9.2
18
9.1
19
8.3
18
9.3
15
8.3
17
8.5
13
8.1
17
9.1
16
Logistics
9.0
20
9.1
21
8.8
20
9.0
18
8.9
19
9.1
17
9.6
19
9.5
21
9.4
18
8.9
20
Setup
8.1
18
Not enough data
8.3
18
Not enough data
7.8
18
Not enough data
8.4
18
Not enough data
Management
8.0
18
Not enough data
8.2
18
Not enough data
8.2
18
Not enough data
Generative AI
Feature Not Available
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
9.3
96
|
Verified
9.2
16
|
Verified
8.2
12
9.1
9
|
Verified
9.2
96
|
Verified
9.0
15
|
Verified
Invoice Processing
9.0
93
|
Verified
8.8
11
|
Verified
8.8
87
|
Verified
9.7
5
9.1
92
|
Verified
10.0
14
|
Verified
8.6
20
Not enough data
Analytics
9.1
90
|
Verified
9.6
8
|
Verified
Feature Not Available
8.3
5
9.2
87
|
Verified
9.4
6
|
Verified
Integration
8.9
92
|
Verified
8.7
15
|
Verified
8.9
88
|
Verified
9.6
9
|
Verified
9.0
90
|
Verified
8.3
10
|
Verified
Risk
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Recovery
Feature Not Available
Not enough data
7.9
11
Not enough data
Audit
8.9
11
Not enough data
Feature Not Available
Not enough data
9.3
9
Not enough data
9.6
13
Not enough data
Fraud
Feature Not Available
Not enough data
8.9
11
Not enough data
Feature Not Available
Not enough data
Invoice Generation
Not enough data
8.1
9
Not enough data
9.0
8
Not enough data
8.1
6
Invoice Processing
Not enough data
9.6
15
Not enough data
8.7
10
Not enough data
8.6
6
Not enough data
Not enough data
Analytics
Not enough data
9.4
6
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
Not enough data
Integration
Not enough data
9.1
15
Not enough data
9.8
7
Not enough data
9.2
10
Not enough data
9.0
5
|
Verified
Automation Building
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bot Management & Execution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Intelligent Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Supplier Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Execution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Processing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Supplier Information
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
9.0
13
Not enough data
7.1
13
Not enough data
6.5
12
Not enough data
Document Processing
9.4
13
Not enough data
9.0
13
Not enough data
8.5
13
Not enough data
8.6
13
Not enough data
8.6
13
Not enough data
Platform Additional Functionality
8.8
13
Not enough data
8.7
13
Not enough data
7.7
13
Not enough data
Customization
8.9
9
Not enough data
8.5
9
Not enough data
9.4
9
Not enough data
8.9
9
Not enough data
Additional Functionality
8.9
9
Not enough data
6.1
9
Not enough data
9.3
9
Not enough data
7.2
9
Not enough data
8.5
9
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dashboards
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Extraction
Not enough data
Not enough data
Not enough data
Not enough data
Data Validation
Not enough data
Not enough data
Workflow Automation
Not enough data
Not enough data
Not enough data
Not enough data
Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Machine Learning
Not enough data
Not enough data
Natural Language Processing
Not enough data
Not enough data
Semantic Analysis
Not enough data
Not enough data
Data Integration
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
9.1
79
Not enough data
9.2
79
Not enough data
9.2
80
Not enough data
Feature Not Available
Not enough data
8.9
79
Not enough data
8.8
79
Not enough data
Platform Additional Functionality
Feature Not Available
Not enough data
9.0
79
Not enough data
Feature Not Available
Not enough data
9.1
80
Not enough data
9.0
79
Not enough data
Platform Data
Feature Not Available
Not enough data
8.8
79
Not enough data
9.0
80
Not enough data
Platform
8.3
20
Not enough data
8.5
17
Not enough data
9.0
10
Not enough data
9.2
23
Not enough data
8.8
23
Not enough data
8.9
15
Not enough data
7.5
12
Not enough data
7.3
15
Not enough data
Recruiting and Onboarding
8.8
78
Not enough data
9.2
79
Not enough data
File Management
9.1
146
Not enough data
8.8
140
Not enough data
8.9
140
Not enough data
8.9
139
Not enough data
8.8
138
Not enough data
8.6
137
Not enough data
8.9
129
Not enough data
8.5
132
Not enough data
8.7
125
Not enough data
8.8
147
Not enough data
8.8
141
Not enough data
8.8
123
Not enough data
Workflow
9.0
137
Not enough data
8.9
133
Not enough data
8.7
135
Not enough data
8.8
144
Not enough data
8.8
131
Not enough data
Platform
9.0
127
Not enough data
8.8
147
Not enough data
8.6
136
Not enough data
8.9
138
Not enough data
8.8
128
Not enough data
Categories
Categories
Shared Categories
DocuWare and PairSoft are categorized as Document Scanning, AP Automation, and Document Management
Unique Categories
PairSoft is categorized as Procure to Pay, Robotic Process Automation (RPA), Invoice Management, Purchasing, and Payment Gateways
Reviews
Reviewers' Company Size
DocuWare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PairSoft
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Pharmaceuticals
8.7%
Information Technology and Services
8.7%
Management Consulting
3.5%
Insurance
3.5%
Accounting
3.5%
Other
72.1%
Non-Profit Organization Management
23.6%
Accounting
7.5%
Hospital & Health Care
6.6%
Information Technology and Services
5.7%
Higher Education
4.7%
Other
51.9%
Most Helpful Reviews
DocuWare
Most Helpful Favorable Review
Blanca M.
Verified User in Hospital & Health Care
Docuware allows users to obtain and examine Document papers in a single, easy-to-use platform. The user interface is simple and easy to use. If there is a problem with file access, there is always another file online on the backup disk since Docuware...
Most Helpful Critical Review
Verified User in Hospitality
It takes a little bit to get used to, so may not be user friendly for not so tech savy individuals.
PairSoft
Most Helpful Favorable Review
Thomas N.
Verified User in Libraries
PaperSave Invoice Automation and Approval workflow has saved us hundreds of hours on manual data entry. The approval process allows our treasurer, manager, and managers approve invoices electronically keeping the timestamp and record of the transaction for...
Most Helpful Critical Review
Jennifer C.
Verified User in Consumer Goods
Lack of timely response to tickets for problems. Their team is also nonresponsive to emails/tickets, and it takes a week to get help, even on urgent issues. This "OCR" software does not read Vendor Name, Invoice Number, Dollar Amount, Invoice Date from...
Blanca M.
Verified User in Hospital & Health Care
Docuware allows users to obtain and examine Document papers in a single, easy-to-use platform. The user interface is simple and easy to use. If there is a problem with file access, there is always another file online on the backup disk since Docuware...
Thomas N.
Verified User in Libraries
PaperSave Invoice Automation and Approval workflow has saved us hundreds of hours on manual data entry. The approval process allows our treasurer, manager, and managers approve invoices electronically keeping the timestamp and record of the transaction for...
Verified User in Hospitality
It takes a little bit to get used to, so may not be user friendly for not so tech savy individuals.
Jennifer C.
Verified User in Consumer Goods
Lack of timely response to tickets for problems. Their team is also nonresponsive to emails/tickets, and it takes a week to get help, even on urgent issues. This "OCR" software does not read Vendor Name, Invoice Number, Dollar Amount, Invoice Date from...
Discussions
Does DocuWare integrate with other applications and hardware?
2 comments
Official Response from DocuWare
Yes. DocuWare offers pre-built integration connectors for SAP, Outlook, SharePoint and others. In addition, our Smart Connect product enables content access...Read more
Is DocuWare secure?
2 comments
Official Response from DocuWare
Yes. The system provides robust security at the document and information level, including tight control over user and admin rights. At the system level, all...Read more
What are the primary business benefits of DocuWare?
2 comments
Official Response from DocuWare
From our many conversations with customers, we’ve identified three strategic benefits common to almost all:
1. Taking big steps in digital...Read more
Cloud?
1 comment
Official Response from PairSoft
Yes, PaperSaveCloud build within the Microsoft Azure environment which can integrate with Sage Intacct's Cloud, Blackbaud Cloud, On Premises deployments and...Read more
What ISV applications are you integrated with?
1 comment
Official Response from PairSoft
There are many ISV solutions that PaperSave is integrated with. Here are a few: Mekorma, ReqLogic, Paramount's Workplace, Binany Stream's Multi-Entity...Read more
Does PaperSaveCloud integration with OnPremises environment?
1 comment
Official Response from PairSoft
Yes! PaperSaveCloud does integrate with On Premises deployments of Dynamics and Blackbaud. Read more
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