Compare DocLink and DocuWare 
At a Glance
Market Segments
Small-Business (40.5% of reviews)
Mid-Market (42.8% of reviews)
Entry-Level Pricing
No pricing available
Contact Vendor for Pricing
DocLink
Star Rating
(45)4.2 out of 5
Market Segments
Small-Business (40.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about DocLinkDocuWare
Star Rating
(242)4.4 out of 5
Market Segments
Mid-Market (42.8% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
Free Trial is available
Learn more about DocuWareSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that DocuWare excels in its Quality of Support, scoring 8.9 compared to DocLink's 7.6. Reviewers mention that DocuWare's support team is responsive and knowledgeable, making it easier to resolve issues quickly.
- Reviewers mention that DocuWare offers superior Search capabilities, with a score of 9.6 versus DocLink's 8.6. Users on G2 highlight the advanced search features that allow for quick retrieval of documents, which is crucial for productivity.
- Users say that DocLink shines in Ease of Setup, scoring 8.1 compared to DocuWare's 7.9. Reviewers mention that DocLink's straightforward installation process makes it accessible for small businesses without extensive IT resources.
- G2 users report that DocuWare has a more robust File Type Support, scoring 9.3 against DocLink's 8.9. Users appreciate the wide range of file formats that DocuWare can handle, which is essential for diverse document management needs.
- Reviewers mention that DocLink's Device Syncing feature is highly rated at 8.7, while DocuWare scores 8.0. Users say that DocLink's seamless syncing across devices enhances their ability to access documents on the go.
- Users on G2 report that DocuWare's Product Direction is more favorable, with a score of 9.4 compared to DocLink's 6.7. Reviewers mention that DocuWare's commitment to continuous improvement and feature updates gives them confidence in the product's future.
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Pricing
Entry-Level Pricing
DocLink
No pricing availableFree Trial
DocLink
No trial information availableDocuWare
Free Trial is available
Ratings
Meets Requirements
8.5
32
9.0
210
Ease of Use
8.4
33
8.8
212
Ease of Setup
8.2
13
7.9
76
Ease of Admin
8.0
10
8.2
63
Quality of Support
7.6
29
8.9
203
Has the product been a good partner in doing business?
7.5
10
9.0
63
Product Direction (% positive)
6.8
29
9.4
209
Features by Category
File Management
8.7
5
8.0
9
8.3
6
9.1
9
8.9
6
9.3
9
8.6
6
9.6
9
8.7
5
8.9
9
Collaboration
Feature Not Available
9.4
9
9.5
7
9.4
9
Feature Not Available
7.8
9
9.4
6
8.9
9
Administration
9.5
7
9.4
9
9.5
7
8.9
9
9.5
7
9.3
9
Feature Not Available
6.7
9
Feature Not Available
8.0
9
Feature Not Available
8.3
9
9.3
7
9.3
9
Platform
9.2
6
8.8
10
9.2
6
8.7
10
9.2
6
8.3
10
9.2
6
8.5
10
9.2
6
8.3
10
Edit
Not enough data
9.2
18
Not enough data
8.3
18
Not enough data
8.3
17
Not enough data
8.1
17
Logistics
Not enough data
9.0
20
Not enough data
8.8
20
Not enough data
8.9
19
Not enough data
9.6
19
Not enough data
9.4
18
Setup
Not enough data
8.1
18
Not enough data
8.3
18
Not enough data
7.8
18
Not enough data
8.4
18
Management
Not enough data
8.0
18
Not enough data
8.2
18
Not enough data
8.2
18
Generative AI
Not enough data
Feature Not Available
Invoice Management
Not enough data
9.3
96
|
Verified
Not enough data
8.2
12
Not enough data
9.2
96
|
Verified
Invoice Processing
Not enough data
9.0
93
|
Verified
Not enough data
8.8
87
|
Verified
Not enough data
9.1
92
|
Verified
Feature Not Available
8.6
20
Analytics
Not enough data
9.1
90
|
Verified
Feature Not Available
Feature Not Available
Not enough data
9.2
87
|
Verified
Integration
Not enough data
8.9
92
|
Verified
Feature Not Available
8.9
88
|
Verified
Not enough data
9.0
90
|
Verified
Risk
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Recovery
Feature Not Available
Feature Not Available
Not enough data
7.9
11
Audit
Feature Not Available
8.9
11
Feature Not Available
Feature Not Available
Feature Not Available
9.3
9
Feature Not Available
9.6
13
Fraud
Feature Not Available
Feature Not Available
Not enough data
8.9
11
Feature Not Available
Feature Not Available
Operating System
Not enough data
9.0
13
Not enough data
7.1
13
Not enough data
6.5
12
Document Processing
Not enough data
9.4
13
Not enough data
9.0
13
Not enough data
8.5
13
Not enough data
8.6
13
Not enough data
8.6
13
Platform Additional Functionality
Not enough data
8.8
13
Not enough data
8.7
13
Not enough data
7.7
13
Customization
Not enough data
8.9
9
Not enough data
8.5
9
Not enough data
9.4
9
Not enough data
8.9
9
Additional Functionality
Not enough data
8.9
9
Not enough data
6.1
9
Not enough data
9.3
9
Not enough data
7.2
9
Not enough data
8.5
9
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dashboards
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Extraction
Not enough data
Not enough data
Not enough data
Not enough data
Data Validation
Not enough data
Not enough data
Workflow Automation
Not enough data
Not enough data
Not enough data
Not enough data
Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Machine Learning
Not enough data
Not enough data
Natural Language Processing
Not enough data
Not enough data
Semantic Analysis
Not enough data
Not enough data
Data Integration
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
9.1
79
Not enough data
9.2
79
Not enough data
9.2
80
Not enough data
Feature Not Available
Not enough data
8.9
79
Not enough data
8.8
79
Platform Additional Functionality
Not enough data
Feature Not Available
Not enough data
9.0
79
Not enough data
Feature Not Available
Not enough data
9.1
80
Not enough data
9.0
79
Platform Data
Not enough data
Feature Not Available
Not enough data
8.8
79
Not enough data
9.0
80
Platform
Not enough data
8.3
20
Not enough data
8.5
17
Not enough data
9.0
10
Not enough data
9.2
23
Not enough data
8.8
23
Not enough data
8.9
15
Not enough data
7.5
12
Not enough data
7.3
15
Recruiting and Onboarding
Not enough data
8.8
78
Not enough data
9.2
79
File Management
8.5
14
9.1
146
8.0
15
8.8
140
7.9
14
8.9
140
8.5
12
8.9
139
8.5
14
8.8
138
8.0
15
8.6
137
8.1
14
8.9
129
8.3
14
8.5
132
Feature Not Available
8.7
125
8.6
15
8.8
147
7.9
14
8.8
141
8.1
13
8.8
123
Workflow
8.2
14
9.0
137
7.9
15
8.9
133
8.5
14
8.7
135
8.9
15
8.8
144
8.8
13
8.8
131
Platform
8.7
13
9.0
127
7.4
16
8.8
147
8.6
15
8.6
136
8.0
15
8.9
138
8.1
13
8.8
128
Categories
Categories
Shared Categories
DocLink and DocuWare are categorized as Cloud Content Collaboration, Enterprise Content Management (ECM), and AP Automation
Unique Categories
DocLink has no unique categories
DocuWare is categorized as Engineering Document Management, Workflow Management, Document Scanning, OCR, Online Form Builder, Onboarding, Intelligent Document Processing (IDP), and Document Management
Reviews
Reviewers' Company Size
DocLink
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
DocuWare
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
11.9%
Information Technology and Services
9.5%
Accounting
7.1%
Retail
4.8%
Pharmaceuticals
4.8%
Other
61.9%
Pharmaceuticals
8.7%
Information Technology and Services
8.7%
Management Consulting
3.5%
Insurance
3.5%
Accounting
3.5%
Other
72.1%
Most Helpful Reviews
DocLink
Most Helpful Favorable Review
Verified User in Education Management
You can store documents and archive them. Also easy to search and retrieve documents Workflow is easy to set up and use It reduces data input and automates the processing of incoming documents It increases productivity while enhancing communication to...
Most Helpful Critical Review
Verified User in Broadcast Media
the help desk is not helpful and they charge us for every little thing we do
DocuWare
Most Helpful Favorable Review
Blanca M.
Verified User in Hospital & Health Care
Docuware allows users to obtain and examine Document papers in a single, easy-to-use platform. The user interface is simple and easy to use. If there is a problem with file access, there is always another file online on the backup disk since Docuware...
Most Helpful Critical Review
Megan L.
Verified User in Government Administration
when docuware isn't working it really isn't working. It seems as if everything shuts down.
Verified User in Education Management
You can store documents and archive them. Also easy to search and retrieve documents Workflow is easy to set up and use It reduces data input and automates the processing of incoming documents It increases productivity while enhancing communication to...
Blanca M.
Verified User in Hospital & Health Care
Docuware allows users to obtain and examine Document papers in a single, easy-to-use platform. The user interface is simple and easy to use. If there is a problem with file access, there is always another file online on the backup disk since Docuware...
Verified User in Broadcast Media
the help desk is not helpful and they charge us for every little thing we do
Megan L.
Verified User in Government Administration
when docuware isn't working it really isn't working. It seems as if everything shuts down.
Discussions
What does Doclink do?
2 comments
AC
Many generations.Read more
keperluan kantor
1 comment
BI
don't doubt this health application is very helpful for the community, what are you waiting for, let's join the doclink application that helps you in your...Read more
Does DocuWare integrate with other applications and hardware?
2 comments
Official Response from DocuWare
Yes. DocuWare offers pre-built integration connectors for SAP, Outlook, SharePoint and others. In addition, our Smart Connect product enables content access...Read more
Is DocuWare secure?
2 comments
Official Response from DocuWare
Yes. The system provides robust security at the document and information level, including tight control over user and admin rights. At the system level, all...Read more
What are the primary business benefits of DocuWare?
2 comments
Official Response from DocuWare
From our many conversations with customers, we’ve identified three strategic benefits common to almost all:
1. Taking big steps in digital...Read more
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